RoadVitals

1998 Mercury Sable

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
190
Latest Apr 12, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Aug 25, 1998
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
31
18 injuries, 0 deaths reported

Overview

Our database contains 190 NHTSA owner-reported complaints for the 1998 Mercury Sable, most frequently naming the driver assistance, brakes and transmission categories. 2 safety recalls have been issued covering this model year; and 184 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SEAT BELTS:FRONT:ANCHORAGE

Aug 25, 1998
7,000 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH MANUAL SEAT TRACKS. THE FRONT SEAT BELT BUCKLE ATTACHING STUD MAY HAVE BEEN IMPROPERLY HEAT TREATED. THIS HEAT TREATMENT MAY HAVE RESULTED IN CRACKS DEVELOPING IN THE STUD.
The risk: IF THE STUD IS CRACKED, IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
The remedy: DEALERS WILL REPLACE THE SEAT BELT BUCKLE MOUNTING BRACKET AND STUD ASSEMBLY.
FORD MOTOR COMPANYView on NHTSA.gov

EXTERIOR LIGHTING:HEADLIGHTS

Feb 10, 1998
571,800 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TEXT AND/OR GRAPHICS FOR THE VEHICLE HEADLAMP AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES ARE NOT SUFFICIENTLY CLEAR. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
The risk: IF THE HEADLAMP ASSEMBLIES ARE REPLACED, CUSTOMERS MAY BE CONFUSED BY THE AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES CAUSING THE HEADLAMPS TO BE IMPROPERLY AIMED.
The remedy: OWNER GUIDES CONTAINING REVISED AIMING INSTRUCTIONS WILL BE MAILED TO OWNERS OF THESE VEHICLES.
FORD MOTOR COMPANYView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Apr 12, 2018

REAR COIL SPRINGS BROKEN ON BOTH SIDES. POOR DESIGN. I WAS TOLD THERE IS A RECALL ON THIS, BUT I DO NOT SEE IT. THIS IS UNSAFE, BECAUSE IT WILL THROW THE CAR AS IT GOES OVER A BUMP. IT CAN ALSO PUSH UP INTO THE TRUNK, IF NOT FIXED. VERY, VERY DANGEROUS.

NHTSA ID
11084724
Incident
Apr 12, 2018
Mileage
101,000 mi
Exterior lighting
Filed Jun 20, 2016

THE HIGH BEAMS DO NOT FUNCTION, UNLESS THE LEVER (WHICH CHANGES THE BEAM FROM LOW TO HIGH) IS PULLED TOWARDS ME AND HELD CONSTANTLY IN THAT POSITION. WHEN THIS LEVER IS RELEASED THE HIGH BEAMS GO OFF, BUT THERE ARE NO LOW BEAMS. THE DEFECTIVE PART , ACCORDING TO MY MECHANIC, IS THE "LIGHTING CONTROL MODULE".

NHTSA ID
10875217
Incident
Feb 25, 2016
Mileage
148,000 mi
AirbagsBrakes
Filed Oct 13, 2015
Crash reported2 injuries reported

TL* THE CONTACT OWNS A 1998 MERCURY SABLE. WHILE DRIVING 35 MPH, THE BRAKES FAILED. DUE TO THE BRAKE FAILURE, THE VEHICLE WAS INVOLVED IN A CRASH AT AN INTERSECTION WITH AN ONCOMING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND PASSENGER SUSTAINED INJURIES TO THE BACK AND FACE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179,000.

NHTSA ID
10781703
Incident
Oct 10, 2015
Mileage
179,000 mi
Body & structure
Filed Dec 19, 2012

TL* THE CONTACT OWNS A 1998 MERCURY SABLE. THE CONTACT STATED THAT HE WOULD HEAR A RATTLING NOISE FROM UNDER THE HOOD AND ASSUMED THAT THE MOTOR MOUNTS NEEDED TO BE REPLACED. THE CONTACT REPAIRED THE VEHICLE BUT THE FAILURE RECURRED. THE CONTACT INSPECTED UNDER THE VEHICLE AND NOTICED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER AND STATED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,500.

NHTSA ID
10489301
Incident
Dec 1, 2012
Mileage
85,500 mi
Driver assistance
Filed Apr 3, 2012
Crash reported

TL* THE CONTACT OWNS A 1998 MERCURY SABLE. THE CONTACT HAD BEEN PARKED FOR TWO HOURS IN THE PARKING LOT OF A SMALL COMMUNITY PARK. AS THE CONTACT WAS DRIVING APPROXIMATELY 5-10 MPH, THE VEHICLE SUDDENLY ACCELERATED AT A HIGH SPEED. THE CONTACT DID NOT HAVE TIME TO CHECK THE SPEEDOMETER BEFORE THE TURN WAS COMPLETED. THE VEHICLE FAILED TO SLOW DOWN WHEN ENGAGING THE BRAKE PEDAL AND BECAUSE THE TURN HAD NOT BEEN COMPLETED THE CONTACT VEERED OFF TO THE LEFT OF THE ROAD AND THEN CROSSED THE ROAD TO THE RIGHT. AS THE CONTACT TRIED TO GET BACK ON THE ROAD, SHE DROVE OVER A TWO-FOOT BOULDER AND SEVERAL SMALLER BOULDERS AND THEN CRASHED INTO A FENCE OF TALL BUSHES AND CAME TO A STOP APPROXIMATELY TEN FEET PAST THE BOULDERS THAT HAD BEEN DRAGGED IN THE MIDDLE OF THE DRIVEWAY. THE AIR BAGS DEPLOYED AS THE VEHICLE CAME TO A STOP. THIS ALL TOOK PLACE IN A MATTER OF SECONDS. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO AN AUTHORIZED FORD DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATELY FAILURE MILEAGE WAS 93,300

NHTSA ID
10453901
Incident
Apr 2, 2012
Mileage
93,300 mi
Suspension
Filed Apr 6, 2011

TL*THE CONTACT OWNS A 1998 MERCURY SABLE. THE CONTACT WAS DRIVING IN REVERSE 3 MPH AND IN A RESIDENTIAL DRIVEWAY WHEN THE VEHICLE STOPPED MOVING. THE ENGINE WAS STILL RUNNING. WHILE INSPECTING THE VEHICLE, HE FOUND THAT THE FRONT COIL SPRING HAD FRACTURED AND PUNCTURED THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 132,000. UPDATED 05/24/11*LJ UPDATED 05/26/11*JB

NHTSA ID
10394375
Incident
Apr 5, 2011
Mileage
132,000 mi
Driver assistanceSteering
Filed Jan 19, 2011

TL* THE CONTACT OWNS A 1998 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE WOULD ACCELERATE INDEPENDENTLY WHEN DRIVING AT VARIOUS SPEEDS. IN ADDITION, THE HORN WOULD SOUND INDEPENDENTLY. THE CONTACT FURTHER INSPECTED THE VEHICLE AND STATED THAT THERE WAS A BUILDUP OF CORROSION FOUND ON AN UNKNOWN PIN INSIDE OF THE STEERING COLUMN. THE CONTACT BELIEVED THE FAILURE WAS CAUSED BY THE CORROSION OF THE STEERING COLUMN COMPONENTS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 12,000.

NHTSA ID
10377898
Incident
May 16, 2010
Mileage
7,000 mi
Electrical
Filed Aug 23, 2010

MY CHECK ENGINE LIGHT CAME ON. I TOOK MY CAR TO A REPAIR SHOP TO RETRIEVE STORED ENGINE CONTROL CODES PO443 AND PO455. I REPLACED THE PART AND THERE IS STILL THE SAME CODE PO443 AND PO455. I KEEP MY OLD PART. *TR

NHTSA ID
10351299
Incident
Aug 31, 2009

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

18614

ENGINE AND ENGINE COOLING

SURGE, IDLE ROLL, ROUGH IDLE ONLY WHEN THE ENGINE COOLING FANS ARE OPERATING. *TT

042107

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT

04217

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

GENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT

17358

POWER TRAIN

GROAN/BUZZ/VIBRATION WHEN THE GEAR SELECTOR IS IN PARK WITH THE VEHICLE PARKED ON AN INCLINE. *TT THIS BULLETIN UPDATES PREVIOUS BULLETIN 17358, DATED 11/01/2003 TO INCLUDE 2005 MODELS. *TT

03203

ELECTRICAL SYSTEM

MALFUNCTION INDICATOR LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0442, P0455, P0456, P0457 OR P1442 OR A CHECK FUEL CAP LAMP ILLUMINATED WITH DTC P0457 FOR THE EVAPORATIVE EMISSION SYSTEM. *TT

03181

ELECTRICAL SYSTEM

REMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercury Sable by model year
YearComplaintsRecallsInvestigationsIssue Index
2009200036.1
2008611151.3
2006100
2005831243.2
2004522249.3
20032014456.7
20024404461.7
20014309864.1
20004647963.2
19992585259.5
1998Viewing1902053.3
19972283050.3
19963045053.4
19953506460.0
19943875459.2
199367381160.0
199236451159.7
199122151163.3
199016671167.2
198923881673.1
198812662069.0
19877692266.6
19864692067.1
1985001
1984100
1982000
1981000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.