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2002 Buick Park Avenue
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 32 NHTSA owner-reported complaints for the 2002 Buick Park Avenue, most frequently naming the engine, electrical and interior & seats categories. 1 safety recall has been issued covering this model year; 2 NHTSA investigations name it; and 388 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Dec 2001 | 1 | 1 |
| Mar 2002 | 1 | 2 |
| Jun 2002 | 1 | 3 |
| Sep 2002 | 2 | 5 |
| Nov 2002 | 1 | 6 |
| Dec 2002 | 1 | 7 |
| Apr 2003 | 1 | 8 |
| Jun 2003 | 1 | 9 |
| Jul 2003 | 1 | 10 |
| Sep 2003 | 1 | 11 |
| Jan 2004 | 1 | 12 |
| Feb 2005 | 1 | 13 |
| May 2005 | 1 | 14 |
| Jun 2005 | 1 | 15 |
| Jul 2005 | 1 | 16 |
| Mar 2006 | 1 | 17 |
| Jul 2007 | 1 | 18 |
| Nov 2011 | 1 | 19 |
| Mar 2013 | 2 | 21 |
| Apr 2013 | 1 | 22 |
| Jun 2013 | 1 | 23 |
| Apr 2014 | 1 | 24 |
| May 2014 | 1 | 25 |
| Dec 2014 | 1 | 26 |
| Jan 2015 | 1 | 27 |
| Sep 2015 | 1 | 28 |
| Jun 2017 | 1 | 29 |
| Nov 2017 | 1 | 30 |
| Mar 2021 | 1 | 31 |
| May 2024 | 1 | 32 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine1027.0%
- Electrical718.9%
- Interior & seats38.1%
- Fuel system25.4%
- Visibility25.4%
- Brakes25.4%
- Driver assistance25.4%
- Tires & wheels25.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSafety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
ENGINE COMPARTMENT FIRE
BY LETTER DATED MARCH 12, 2008, GENERAL MOTORS CORP. (GM) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (IDENTIFIED BY NHTSA RECALL NUMBER 08V-118) TO ADDRESS A DEFECT IN APPROXIMATELY 207,542 MODEL YEAR (MY) 1997-2003 BUICK REGAL GS AND PONTIAC GRAND PRIX GTP VEHICLES EQUIPPED WITH THE L67 SUPERCHARGED VERSION OF GM'S 3800 SERIES II V6 ENGINE.THE RECALLED REGAL GS VEHICLES WERE BUILT FROM AUGUST 1996 TO JUNE 2003 AND THE GRAND PRIX GTP FROM MARCH 1996 THROUGH JANUARY 2003.ACCORDING TO GM, OIL MAY ESCAPE PAST THE VALVE COVER GASKET ON THE FRONT CYLINDER BANK (CYLINDERS 1-3-5) AND DEPOSIT ONTO HOT EXHAUST SYSTEM COMPONENTS.UNDER CERTAIN CONDITIONS, IT IS POSSIBLE FOR THIS OIL TO IGNITE A SMALL PILOT FLAME, WHICH MAY SPREAD TO THE ADJACENT PLASTIC SPARK PLUG WIRE CHANNEL, THE SPARK PLUG WIRES THEMSELVES, THE PLASTIC ENGINE COVER, AND OTHER UNDER HOOD COMPONENTS.REPORTS INDICATE THIS MOST OFTEN OCCURS ON HIGHER-MILEAGE VEHICLES SHORTLY AFTER THE VEHICLE HAS BEEN DRIVEN AND THEN PARKED.TYPICALLY, THE FIRE WAS DISCOVERED WITHIN 5 TO 15 MINUTES AFTER THE VEHICLE WAS PARKED.DURING THIS TIME WINDOW, UNDER HOOD TEMPERATURES MAY BECOME ELEVATED.SUCH ELEVATED TEMPERATURES COMBINED WITH A LACK OF AIRFLOW THROUGH THE ENGINE COMPARTMENT MAY PERMIT A SMALL PILOT FLAME TO PROPAGATE AND IGNITE OTHER FUEL SOURCES.TO CORRECT THE SAFETY DEFECT, GM WILL INSTALL AN IMPROVED DESIGN FRONT VALVE COVER GASKET AND SPARK PLUG WIRE RETAINER.THIS REMEDY WILL BE SUPPLIEDFREE OF CHARGE FOR ALL RECALLED VEHICLES.UNTIL SUFFICIENT PARTS BECOME AVAILABLE TO REPAIR ALL OF THE AFFECTED VEHICLES, GM STRONGLY RECOMMENDS THAT OWNERS OBSERVE THE FOLLOWING IMPORTANT PRECAUTIONS: (1) THEY STRONGLY RECOMMEND THAT OWNERS DO NOT PARK THEIR VEHICLE IN A GARAGE, CARPORT, OR OTHER STRUCTURE; (2) IF OWNERS NOTICE A BURNING ODOR, THEY SHOULD HAVE THEIR DEALER INSPECT THE VEHICLE - THE DEALER WILL INSPECT THE VEHICLE WITHOUT CHARGE; AND (3) USE PREMIUM FUEL (91 OCTANE OR HIGHER) IN THE VEHICLE AS RECOMMENDED IN THE VEHICLE'S OWNER MANUAL.THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE SUBJECT FIRE INCIDENT RATE ON THE C-, G-, AND H-PLATFORM SUBJECT VEHICLES IS LOW.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
ENGINE COMPARTMENT FIRES
EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Rust got to the back end of this car it is completely detached this car is not safe in any shale or form. The backend could fall apart at any moment and completely make the tires and everything else fall right off. It has only been inspected by me and I am 100%sure it is rusted through and through. Just don't wanna see someone get hurt. The car vibrates on the highway.
- NHTSA ID
- 11591425
- Incident
- Jan 2, 2024
TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START-UP. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- NHTSA ID
- 11404896
- Incident
- Mar 22, 2021
MY CAR STARTED SMOKING BY THE MANIFOLD GASKETS UPON ME STARTING IT..I LEFT IT PARKED IN DRIVEWAY APPOX 2 -3 WEEKS , WHILE I DROVE MY 2ND VEHICLE...THIS IS THE SECOND TIME I HAD THIS PROBLEM WHENEVER MY VEHICLE SITS 2- 4 WEEKS ...THIS DO NOT MAKE SENSE TO MY CUS IT HAD NO PROBLEMS BEFORE I PARKED IT..ITS OBVIOUS I CAN'T DRIVE 2 VEHICLES AT THE SAME TIME HOWEVER EVERYTIME IT ITS FOR 2-4 WEEKS I SHOULDN'T HAVE TO REPLACE THE MANIFOLD GASKET EITHER..THIIS HAVE HAPPEN TO ME AND A FEW OF MY NEIGHBORS AS WELL..
- NHTSA ID
- 11044137
- Incident
- Oct 22, 2017
- Mileage
- 150,000 mi
TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A CHIME TWICE AND THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE LOST ACCELERATION AND A BURNING ODOR WAS PRESENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC (RICHIE'S AUTO REPAIR IN CHICAGO HEIGHTS, ILLINOIS) WHO DIAGNOSED THAT THE IGNITION MODULE AND A COIL WERE DAMAGED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED BY CHRISTI ANSON CHEVROLET (9700 INDIANAPOLIS BOULEVARD HIGHLAND, INDIANA) FOR THE SAME FAILURE BACK ON SEPTEMBER 22, 2015 AND DECEMBER 15, 2012. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
- NHTSA ID
- 10995122
- Incident
- Jun 13, 2017
- Mileage
- 107,000 mi
TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. WHILE DRIVING 45 MPH, THE STEERING WHEEL BEGAN TO MOVE INDEPENDENTLY FROM LEFT TO RIGHT WITHOUT WARNING, CAUSING THE CONTACT TO CRASH INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH AND BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
- NHTSA ID
- 10764694
- Incident
- Jul 16, 2015
- Mileage
- 130,000 mi
I HAVE BEEN SMELLING OIL BURNING SMELL WHEN I DRIVE MY CAR FOR A WHILE. TODAY I TOOK THE CAR TO MY MECHANIC AND HE TOLD ME IT'S "UPPER INTAKE MANIFOLD/COOLANT LEAK. HE FOUND RECALLS ON PREVIOUS YEARS. HE ADVISED ME TO TALK TO GM. GM DIDN'T FIND ANY RECALL ON MY VIN AND TOLD ME I CAN'T BE COVERED. HOWEVER I FOUND MANY COMPLAINS BY OWNERS OF OTHER MODELS AND YEARS. IT IS POSSIBLE THAT 2002 MODELS WERE NOT REPORTED TO BE COVERED BY A RECALL. GM CONNECTED ME TO A BUICK DEALER IN MY AREA. THE PERSON WHO I SPOKE WITH WAS VERY RUDE AND UNCOOPERATIVE. *TR
- NHTSA ID
- 10679507
- Incident
- Jan 28, 2015
- Mileage
- 79,000 mi
TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE ATTEMPTING TO AVOID CRASHING INTO ANOTHER VEHICLE, THE CONTACT SWERVED AND CRASHED INTO A LIGHT POST. THE CONTACT SUSTAINED A CUT ON THE EYEBROW, LIP AND SEVERAL BROKEN TEETH DUE TO THE IMPACT OF THE AIR BAG WHICH REQUIRED MEDICAL ATTENTION. THE POLICE REPORT WAS FILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,127.
- NHTSA ID
- 10661979
- Incident
- May 4, 2005
- Mileage
- 33,127 mi
TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THE POWER STEERING FAILED AS THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AND RESUMED AS NORMAL. THE FAILURE RECURRED ON FOUR DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 51,000. DR
- NHTSA ID
- 10593446
- Incident
- Sep 15, 2012
- Mileage
- 49,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
ELECTRICAL SYSTEM
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
ELECTRICAL SYSTEM
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2005 | 8 | 0 | 0 | — |
| 2004 | 12 | 0 | 0 | 37.7 |
| 2003 | 33 | 1 | 0 | 34.3 |
| 2002Viewing | 32 | 1 | 2 | 52.3 |
| 2001 | 57 | 2 | 2 | 61.2 |
| 2000 | 81 | 3 | 3 | 59.4 |
| 1999 | 140 | 3 | 4 | 62.8 |
| 1998 | 246 | 2 | 5 | 62.0 |
| 1997 | 219 | 3 | 5 | 62.5 |
| 1996 | 59 | 3 | 3 | 61.1 |
| 1995 | 117 | 1 | 0 | 41.7 |
| 1994 | 48 | 0 | 0 | 39.9 |
| 1993 | 64 | 1 | 0 | 49.3 |
| 1992 | 77 | 1 | 1 | 50.8 |
| 1991 | 92 | 1 | 2 | 58.0 |
| 1990 | 12 | 1 | 1 | 37.4 |
| 1989 | 21 | 0 | 0 | 41.1 |
| 1988 | 19 | 0 | 0 | 42.4 |
| 1987 | 13 | 0 | 0 | 40.0 |
| 1986 | 6 | 0 | 0 | — |
| 1985 | 10 | 0 | 0 | 29.1 |
| 1984 | 2 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.