RoadVitals

2002 Buick Park Avenue

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
32
Latest May 29, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 9, 2002
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7
2 injuries, 0 deaths reported

Overview

Our database contains 32 NHTSA owner-reported complaints for the 2002 Buick Park Avenue, most frequently naming the engine, electrical and interior & seats categories. 1 safety recall has been issued covering this model year; 2 NHTSA investigations name it; and 388 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1027.0%
  • Electrical718.9%
  • Interior & seats38.1%
  • Fuel system25.4%
  • Visibility25.4%
  • Brakes25.4%
  • Driver assistance25.4%
  • Tires & wheels25.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

Dec 9, 2002
43,980 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES, THE EMERGENCY TRUNK RELEASE HANDLE MAY BE INSTALLED OR FORCED OUT OF THE PROPER POSITION.
The risk: IF THE CABLE IS OUT OF THE PROPER POSITION, IT COULD INCREASE THE FORCE REQUIRED TO ACTIVATE THE EMERGENCY TRUNK RELEASE HANDLE AND A PERSON TRAPPED IN THE TRUNK MAY NOT BE ABLE TO RELEASE THE TRUNK LATCH USING THE EMERGENCY TRUNK RELEASE HANDLE.
The remedy: DEALERS WILL SECURE THE EMERGENCY TRUNK RELEASE CABLE TO ENSURE THAT THE EMERGENCY TRUNK RELEASE HANDLE OPERATES PROPERLY. OWNER NOTIFICATION BEGAN DECEMBER 19, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300.
GENERAL MOTORS CORP.Manufacturer number 02060View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA07008ClosedEngineering Analysis

ENGINE COMPARTMENT FIRE

Opened Jun 12, 2007
Closed May 1, 2008

BY LETTER DATED MARCH 12, 2008, GENERAL MOTORS CORP. (GM) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (IDENTIFIED BY NHTSA RECALL NUMBER 08V-118) TO ADDRESS A DEFECT IN APPROXIMATELY 207,542 MODEL YEAR (MY) 1997-2003 BUICK REGAL GS AND PONTIAC GRAND PRIX GTP VEHICLES EQUIPPED WITH THE L67 SUPERCHARGED VERSION OF GM'S 3800 SERIES II V6 ENGINE.THE RECALLED REGAL GS VEHICLES WERE BUILT FROM AUGUST 1996 TO JUNE 2003 AND THE GRAND PRIX GTP FROM MARCH 1996 THROUGH JANUARY 2003.ACCORDING TO GM, OIL MAY ESCAPE PAST THE VALVE COVER GASKET ON THE FRONT CYLINDER BANK (CYLINDERS 1-3-5) AND DEPOSIT ONTO HOT EXHAUST SYSTEM COMPONENTS.UNDER CERTAIN CONDITIONS, IT IS POSSIBLE FOR THIS OIL TO IGNITE A SMALL PILOT FLAME, WHICH MAY SPREAD TO THE ADJACENT PLASTIC SPARK PLUG WIRE CHANNEL, THE SPARK PLUG WIRES THEMSELVES, THE PLASTIC ENGINE COVER, AND OTHER UNDER HOOD COMPONENTS.REPORTS INDICATE THIS MOST OFTEN OCCURS ON HIGHER-MILEAGE VEHICLES SHORTLY AFTER THE VEHICLE HAS BEEN DRIVEN AND THEN PARKED.TYPICALLY, THE FIRE WAS DISCOVERED WITHIN 5 TO 15 MINUTES AFTER THE VEHICLE WAS PARKED.DURING THIS TIME WINDOW, UNDER HOOD TEMPERATURES MAY BECOME ELEVATED.SUCH ELEVATED TEMPERATURES COMBINED WITH A LACK OF AIRFLOW THROUGH THE ENGINE COMPARTMENT MAY PERMIT A SMALL PILOT FLAME TO PROPAGATE AND IGNITE OTHER FUEL SOURCES.TO CORRECT THE SAFETY DEFECT, GM WILL INSTALL AN IMPROVED DESIGN FRONT VALVE COVER GASKET AND SPARK PLUG WIRE RETAINER.THIS REMEDY WILL BE SUPPLIEDFREE OF CHARGE FOR ALL RECALLED VEHICLES.UNTIL SUFFICIENT PARTS BECOME AVAILABLE TO REPAIR ALL OF THE AFFECTED VEHICLES, GM STRONGLY RECOMMENDS THAT OWNERS OBSERVE THE FOLLOWING IMPORTANT PRECAUTIONS: (1) THEY STRONGLY RECOMMEND THAT OWNERS DO NOT PARK THEIR VEHICLE IN A GARAGE, CARPORT, OR OTHER STRUCTURE; (2) IF OWNERS NOTICE A BURNING ODOR, THEY SHOULD HAVE THEIR DEALER INSPECT THE VEHICLE - THE DEALER WILL INSPECT THE VEHICLE WITHOUT CHARGE; AND (3) USE PREMIUM FUEL (91 OCTANE OR HIGHER) IN THE VEHICLE AS RECOMMENDED IN THE VEHICLE'S OWNER MANUAL.THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE SUBJECT FIRE INCIDENT RATE ON THE C-, G-, AND H-PLATFORM SUBJECT VEHICLES IS LOW.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.

ENGINE AND ENGINE COOLINGLed to recall 08V118000
EA02030ClosedEngineering Analysis

ENGINE COMPARTMENT FIRES

Opened Oct 22, 2002
Closed Mar 9, 2004

EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

FUEL SYSTEM, GASOLINE:DELIVERYLed to recall 04V090000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureDriver assistanceElectrical
Filed May 29, 2024

Rust got to the back end of this car it is completely detached this car is not safe in any shale or form. The backend could fall apart at any moment and completely make the tires and everything else fall right off. It has only been inspected by me and I am 100%sure it is rusted through and through. Just don't wanna see someone get hurt. The car vibrates on the highway.

NHTSA ID
11591425
Incident
Jan 2, 2024
ElectricalEngine
Filed Mar 25, 2021

TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START-UP. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID
11404896
Incident
Mar 22, 2021
Engine
Filed Nov 7, 2017

MY CAR STARTED SMOKING BY THE MANIFOLD GASKETS UPON ME STARTING IT..I LEFT IT PARKED IN DRIVEWAY APPOX 2 -3 WEEKS , WHILE I DROVE MY 2ND VEHICLE...THIS IS THE SECOND TIME I HAD THIS PROBLEM WHENEVER MY VEHICLE SITS 2- 4 WEEKS ...THIS DO NOT MAKE SENSE TO MY CUS IT HAD NO PROBLEMS BEFORE I PARKED IT..ITS OBVIOUS I CAN'T DRIVE 2 VEHICLES AT THE SAME TIME HOWEVER EVERYTIME IT ITS FOR 2-4 WEEKS I SHOULDN'T HAVE TO REPLACE THE MANIFOLD GASKET EITHER..THIIS HAVE HAPPEN TO ME AND A FEW OF MY NEIGHBORS AS WELL..

NHTSA ID
11044137
Incident
Oct 22, 2017
Mileage
150,000 mi
Electrical
Filed Jun 14, 2017
Fire reported

TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A CHIME TWICE AND THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE LOST ACCELERATION AND A BURNING ODOR WAS PRESENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC (RICHIE'S AUTO REPAIR IN CHICAGO HEIGHTS, ILLINOIS) WHO DIAGNOSED THAT THE IGNITION MODULE AND A COIL WERE DAMAGED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED BY CHRISTI ANSON CHEVROLET (9700 INDIANAPOLIS BOULEVARD HIGHLAND, INDIANA) FOR THE SAME FAILURE BACK ON SEPTEMBER 22, 2015 AND DECEMBER 15, 2012. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

NHTSA ID
10995122
Incident
Jun 13, 2017
Mileage
107,000 mi
AirbagsSteering
Filed Sep 17, 2015
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. WHILE DRIVING 45 MPH, THE STEERING WHEEL BEGAN TO MOVE INDEPENDENTLY FROM LEFT TO RIGHT WITHOUT WARNING, CAUSING THE CONTACT TO CRASH INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH AND BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

NHTSA ID
10764694
Incident
Jul 16, 2015
Mileage
130,000 mi
Engine
Filed Jan 28, 2015

I HAVE BEEN SMELLING OIL BURNING SMELL WHEN I DRIVE MY CAR FOR A WHILE. TODAY I TOOK THE CAR TO MY MECHANIC AND HE TOLD ME IT'S "UPPER INTAKE MANIFOLD/COOLANT LEAK. HE FOUND RECALLS ON PREVIOUS YEARS. HE ADVISED ME TO TALK TO GM. GM DIDN'T FIND ANY RECALL ON MY VIN AND TOLD ME I CAN'T BE COVERED. HOWEVER I FOUND MANY COMPLAINS BY OWNERS OF OTHER MODELS AND YEARS. IT IS POSSIBLE THAT 2002 MODELS WERE NOT REPORTED TO BE COVERED BY A RECALL. GM CONNECTED ME TO A BUICK DEALER IN MY AREA. THE PERSON WHO I SPOKE WITH WAS VERY RUDE AND UNCOOPERATIVE. *TR

NHTSA ID
10679507
Incident
Jan 28, 2015
Mileage
79,000 mi
Airbags
Filed Dec 3, 2014
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE ATTEMPTING TO AVOID CRASHING INTO ANOTHER VEHICLE, THE CONTACT SWERVED AND CRASHED INTO A LIGHT POST. THE CONTACT SUSTAINED A CUT ON THE EYEBROW, LIP AND SEVERAL BROKEN TEETH DUE TO THE IMPACT OF THE AIR BAG WHICH REQUIRED MEDICAL ATTENTION. THE POLICE REPORT WAS FILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,127.

NHTSA ID
10661979
Incident
May 4, 2005
Mileage
33,127 mi
EnginePowertrain (other)
Filed May 22, 2014

TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THE POWER STEERING FAILED AS THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AND RESUMED AS NORMAL. THE FAILURE RECURRED ON FOUR DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 51,000. DR

NHTSA ID
10593446
Incident
Sep 15, 2012
Mileage
49,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIP5358D

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

PIP4723J

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Buick Park Avenue by model year
YearComplaintsRecallsInvestigationsIssue Index
2005800
2004120037.7
2003331034.3
2002Viewing321252.3
2001572261.2
2000813359.4
19991403462.8
19982462562.0
19972193562.5
1996593361.1
19951171041.7
1994480039.9
1993641049.3
1992771150.8
1991921258.0
1990121137.4
1989210041.1
1988190042.4
1987130040.0
1986600
1985100029.1
1984200

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.