RoadVitals

1996 Volkswagen Passat Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
142
Latest Feb 6, 2015
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
15
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1996 Volkswagen Passat, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

44
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. THE CONTACT STARTED THE IGNITION AND THE ANTILOCK BRAKE SYSTEM WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. WHILE THE LIGHT WAS ILLUMINATED, THE AIR CONDITIONER UNIT, WINDSHIELD WIPERS, AND HEADLIGHTS WERE INOPERATIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY STATED THAT THE FAILURE WAS RELATED TO THE ELECTRICAL COMPONENT IN THE IGNITION SWITCH. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS DISPLEASED TO KNOW THAT HIS VIN WAS NOT INCLUDED IN THE RECALL, ESPECIALLY SINCE THE FAILURES WERE IDENTICAL. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 120,000.

NHTSA ID 10236875 · filed Aug 4, 2008

THE IGNITION SWITCH ON MY 1996 VW PASSAT WENT OUT WHILE DRIVING AT NIGHT, WHICH SHUT DOWN THE HEADLIGHTS. THIS IS EXACTLY THE SAME AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER : 02V256000 I WAS INFORMED BY VW CUSTOMER SERVICE THIS RECALL DIDN'T APPLY TO MY VIN#, DESPITE IT BEING A 1996 PASSAT. I THINK IT SHOULD. *TR

NHTSA ID 10210117 · filed Nov 27, 2007
All 44 reports naming electrical

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

30
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR HANDLES FAILED TO OPEN FROM THE OUTSIDE. THE CONTACT ALSO STATED THAT THE FRONT DRIVER SIDE AND THE FRONT PASSENGER SIDE DOOR HANDLES FAILED TO OPEN FROM THE OUTSIDE. THE CONTACT HAD TO USE THE KEY FROM THE OUTSIDE OF THE DOOR TO WIND THE WINDOW DOWN TO OPEN THE DOORS. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA ID 10681805 · filed Feb 6, 2015

REAR DOOR LATCH FAILED AND DOOR FLEW OPEN AND 10 YEAR OLD CHILD FELL OUT OF THE CAR. THE DOOR APPEARS TO CLOSE NORMALLY BUT IT IS NOT LATCHED. AFTER CLOSING THE DOOR MULTIPLE TIMES , IT DOES CATCH BUT IT IS NOT OBVIOUS WHEN THE DOOR IS CLOSED. LUCKILY, THERE MINOR INJURIES DUE TO THE LOW SPEED OF THE CAR.*AK

NHTSA ID 10118453 · filed Apr 26, 2005
All 30 reports naming interior & seats

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

21
reports

From owner reports, verbatim

HEATERCORE FAILED FOGED UP ALL MY WINDOWS,SOAKED CARPET AND FILLED CABIN WITH TOXIC ANTIFREEZE VAPOR ON MY WAY HOME FROM MY UNCLES FUNERAL. *CN

NHTSA ID 10213657 · filed Jan 4, 2008

HEATER CORE FAILURE. VENTING OF NOXIOUS FUMES INTO PASSANGER COMPARTMENT. *NM

NHTSA ID 10171999 · filed Oct 27, 2006
All 21 reports naming visibility

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

12
reports

From owner reports, verbatim

THE ABS LIGHT ILLUMINATED AND THE ANTI-LOCK BRAKES TEND NOT TO OPERATE, CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. TAKEN TO DEALER FOR CHECK UP AND, RESULTS SHOWED THAT THERE IS AN ELECTRICAL PROBLEM WITH THE COMPUTER. *AK *NM

NHTSA ID 10107187 · filed Jan 11, 2005

THE DAYTIME AND NORMAL HEADLIGHTS DON'T WORK WHEN ENGINE IS STARTED. THIS PROBLEM IS INTERMITTENT. SOMETIMES I WOULD SHUT OFF THE ENGINE AND RESTART IT AND THE LIGHTS COME BACK ON. ANOTHER TIME, I JUST TURNED OFF THE ENGINE AND LET THE CAR SIT IN MY GARAGE FOR A FEW DAYS. THE LIGHTS COME BACK ON WHEN I START IT. AT OTHER TIMES, IN ADDITION TO THE HEADLIGHT NOT COMING ON, THE ABS LIGHT COMES ON WHEN THE IGNITION IS STARTED. THERE ARE A LOT OF OTHER ELECTRICAL PROBLEMS WITH MY PASSAT, WHICH I HAVE FIXED AND REPORTED HERE. NAMELY, THE INSTRUMENT CLUSTER FAILED.

NHTSA ID 760037 · filed Mar 31, 2002
All 12 reports naming brakes

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

10
reports

From owner reports, verbatim

I WAS DRIVING ON THE HIGHWAY IN MY 1996 VW PASSAT AT 65 MPH AND THE ENTIRE INSIDE OF MY CAR WAS ENGULFED WITH WATER AND ANTI FREEZE STEAM AND VAPOR. IT WAS QUICKLY AND WITH OUT WARNING IMPOSSIBLE TO SEE THROUGH THE WINDSHIELD. THE PROBABLE CAUSE OF THE PROBLEM IS A DEFECTIVE HEATER CORE. THIS IS A VERY SERIOUS SAFETY ISSUE AND COULD HAVE LEAD TO A MAJOR ACCIDENT RESULTING IN INJURY OR DEATH. *TR

NHTSA ID 10410385 · filed Jul 4, 2011

HEATER CORE FAILED WHILE DRIVING, BLOWING HOT STEAM OUT OF THE VENTS, DUMPING HOT COOLANT ONTO MY FEET AND FOGGING UP THE WINDSHIELD INSTANTLY. *TR

NHTSA ID 10365537 · filed Nov 12, 2010
All 10 reports naming engine

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

10
reports

From owner reports, verbatim

DOOR HANDLE PROBLEM. HANDLES HAVE BEEN REPLACED 3 TIMES ON DIFFERENT DOORS. MANUFACTURER WAS CONTACTED, AND SAID THAT THERE WAS NOTHING THEY COULD DO.*AK

NHTSA ID 10024379 · filed Jun 18, 2003

TRUNK LOCKING MECHANISM AND ELECTRICAL COMPONENT FAILURE. RESULTS IN DANGEROUS SITUATIONS WHEN THE TRUNK WILL OPEN WHILE DRIVING AND NOT CLOSE AND LOCK. MAY CAUSE A HIGHWAY ACCIDENT WHEN THE TRUNK POPS UP, COMPLETELY BLOCKING DRIVER REAR VIEW CAUSING AN ACCIDENT. DT

NHTSA ID 769410 · filed Nov 7, 2002
All 10 reports naming body & structure

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

9
reports

From owner reports, verbatim

1996 CLUTCH PEDAL ASSEMBLY FAILED ON THE 1996 VOLKSWAGEN PASSAT.*MR THE CONSUMER BELIEVED THE PART WAS POORLY DESIGNED.*JB

NHTSA ID 10134538 · filed Aug 24, 2005

TRANSMISSION BROKEN AT 60,000 MILES, ASE CERTIFIED MECHANIS UNABLE TO FIX PROPERLY, THEY HAD TO REPLACE IT UNDER THERI WARANTEE WITHIN 12,000 MILES. TRANSMISSION LASTED 8 MONTH WITH SHAKEY SHIFTING THEN WENT AGAIN. NOW 4TH TRANMISSION DOES NOT WORK PROPERLY . *AK

NHTSA ID 10052744 · filed Jan 9, 2004
All 9 reports naming transmission

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

8
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. WHILE DRIVING 40 MPH AT NIGHT, THE EXTERIOR HEADLAMPS FAILED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V256000 (ELECTRICAL SYSTEM:IGNITION:SWITCH), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS AT THE COST OF $250. HE IS CURRENTLY IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 140,000.

NHTSA ID 10229638 · filed Jun 2, 2008

WHILE DRIVING, THE HEADLIGHTS BLEW OUT WHICH CAUSED THE CONSUMER TO ABRUPTLY PULL OVER. *JB

NHTSA ID 10038578 · filed Sep 10, 2003
All 8 reports naming exterior lighting

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

6
reports

From owner reports, verbatim

CONSUMER STATES THE DASHBOARD INSTRUMENT ARE NOT WORKING AT ALL. SPEEDOMETER IS NOT SHOW ACCURATE SPEED, NEITHER THE GASOLINE GAUGE AND OTHER PANEL INSTRUMENTS. POR FAVOR ENVIE EL CUESTIONARIO. TS

NHTSA ID 8023146 · filed Nov 21, 2002

FUEL GAUGE, SPEEDOMETER AND TACHOMETER NEEDLE WILL NOT SET AT ZERO EVEN WHEN IGNITION IS OFF. *AK

NHTSA ID 737626 · filed Dec 11, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

5
reports

From owner reports, verbatim

WHILE DRIVING FOR OVER TWO HOURS VEHICLE CONTINUED TO ACCELERATE, REVVING UP WHEN THE DRIVER ATTEMPTED TO PASS ANOTHER VEHICLE AND STALLED. *AK

NHTSA ID 10040389 · filed Sep 23, 2003

THE PASSENGER DOOR POWER WINDOW DOES NOT WORK MOST OF THE TIME - TRUNK WILL NOT UNLOCK WITH KEY, CRUISE CONTROL ONLY WORKS SOMETIMES.*AK

NHTSA ID 10037569 · filed Sep 9, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

5
reports

From owner reports, verbatim

THE LATCH FAILED ON THE DRIVER SIDE SAFETY BELT. WHILE BRAKING, THE LATCHING DEVICE ABOVE DRIVER'S LEFT SHOULDER FAILED CAUSING DRIVER TO HIT THEIR HEAD ON THE TOP OF THE STEERING WHEEL. THIS HAS IN TURN CAUSED REPEATED FAILURE OF THE SPIRAL SPRING IN THE DRIVER'S SIDE AIR BAG SYSTEM - THE WARNING LIGHT CONTINUES TO ACTIVATE ON AN IRREGULAR BASIS.

NHTSA ID 528976 · filed Jan 2, 1998

THE LATCH FAILED ON THE DRIVER SIDE SAFETY BELT. WHILE BRAKING, THE LATCHING DEVICE ABOVE DRIVER'S LEFT SHOULDER FAILED CAUSING DRIVER TO HIT THEIR HEAD ON THE TOP OF THE STEERING WHEEL. THIS HAS IN TURN CAUSED REPEATED FAILURE OF THE SPIRAL SPRING IN THE DRIVER'S SIDE AIR BAG SYSTEM - THE WARNING LIGHT CONTINUES TO ACTIVATE ON AN IRREGULAR BASIS.

NHTSA ID 527656 · filed Jan 2, 1998

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

4
reports

From owner reports, verbatim

SPEEDOMETER/TACHOMETER AND FUEL GAUGES WENT CRAZY. WITH ENGINE OFF SPEEDOMETER READS 80 MPH AND TACHOMETER READS 4000 RPM. THIS OCCURRED AFTER A COLD START-UP AND IS KNOWN TO BE AN INSTRUMENT CLUSTER FAILURE. IT APPEARS TO BE SPECIFIC TO 1996 MODEL VOLKSWAGEN PASSAT GLX MODELS AND IS REPORTED TO BE A $600. OR MORE DEALER REPAIR WITH A NEED TO SPECIAL ORDER THE REPLACEMENT GAUGE/CLUSTER ASSEMBLY FROM GERMANY REQUIRING 4-6 WEEKS FOR PARTS DELIVERY. THIS IS UNACCEPTABLE ! PRINTED CIRCUIT BOARDS AND INSTRUMENT CLUSTERS ARE NOT WEAR ITEMS AND SHOULD NOT FAIL UNDER NORMAL OPERATION. I AM NOT ABOUT TO PAY VW $600. OR MORE TO FIX A KNOWN DEFECT. IT IS CERTAINLY POSSIBLE TO USE THE VIN NUMBERS TO DETERMINE IF THIS DEFECT IS LIMITED TO A CERTAIN PRODUCTION TIME PERIOD. PERHAPS THE VENDOR SUPPLIER TO VW HAD SOME PRODUCTION PROBLEMS THAT WERE DISCOVERED AND CORRECTED. OWNER'S OF THESE VEHICLES SHOULD NOT PAY FOR A KNOWN DEFECT THAT RESULTS FROM NORMAL VEHICLE OPERATION. *AK

NHTSA ID 738314 · filed Dec 27, 2000

FUEL GAUGE, SPEEDOMETER AND TACHOMETER NEEDLE WILL NOT SET AT ZERO EVEN WHEN IGNITION IS OFF. *AK

NHTSA ID 737626 · filed Dec 11, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

2
reports

From owner reports, verbatim

RIGHT REAR COIL SPRING IS BROKEN IN ONE SECTION, CAUSING FREQUENT CREAKING NOISE. VW SERVICE KEEPS TELLING MY AUTO REPAIR GUY THAT THEY ARE ORDERING IT. THEY NOW SAY THEY CANNOT LOCATE THE PART; PUT OUT NATIONWIDE SEARCH!I'M WORRIED ABOUT SAFETY.ORIGINAL. *AK

NHTSA ID 744067 · filed Apr 14, 2001

WHEEL BEARING FAILED ON THE DRIVER'S SIDE CAUSING VIBRATION IN STEERING WHEEL.

NHTSA ID 539305 · filed Aug 20, 1998

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

2
reports

From owner reports, verbatim

THE LATCH FAILED ON THE DRIVER SIDE SAFETY BELT. WHILE BRAKING, THE LATCHING DEVICE ABOVE DRIVER'S LEFT SHOULDER FAILED CAUSING DRIVER TO HIT THEIR HEAD ON THE TOP OF THE STEERING WHEEL. THIS HAS IN TURN CAUSED REPEATED FAILURE OF THE SPIRAL SPRING IN THE DRIVER'S SIDE AIR BAG SYSTEM - THE WARNING LIGHT CONTINUES TO ACTIVATE ON AN IRREGULAR BASIS.

NHTSA ID 528976 · filed Jan 2, 1998

THE LATCH FAILED ON THE DRIVER SIDE SAFETY BELT. WHILE BRAKING, THE LATCHING DEVICE ABOVE DRIVER'S LEFT SHOULDER FAILED CAUSING DRIVER TO HIT THEIR HEAD ON THE TOP OF THE STEERING WHEEL. THIS HAS IN TURN CAUSED REPEATED FAILURE OF THE SPIRAL SPRING IN THE DRIVER'S SIDE AIR BAG SYSTEM - THE WARNING LIGHT CONTINUES TO ACTIVATE ON AN IRREGULAR BASIS.

NHTSA ID 527656 · filed Jan 2, 1998

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

FRONT RIGHT TIRE EXPERIENCED TREAD SEPARATION WHILE DRIVING (DOTAN7JT451179 - BF GOODRICH 185-6514). NLM

NHTSA ID 557891 · filed Dec 5, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .