1996 Volkswagen Passat Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1996 Volkswagen Passat, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical4426.0%
- Interior & seats3017.8%
- Visibility2112.4%
- Brakes127.1%
- Engine105.9%
- Body & structure105.9%
- Transmission95.3%
- Exterior lighting84.7%
- Fuel system63.6%
- Driver assistance53.0%
- Airbags53.0%
- Powertrain (other)42.4%
- Suspension21.2%
- Seat belts21.2%
- Tires & wheels10.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. THE CONTACT STARTED THE IGNITION AND THE ANTILOCK BRAKE SYSTEM WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. WHILE THE LIGHT WAS ILLUMINATED, THE AIR CONDITIONER UNIT, WINDSHIELD WIPERS, AND HEADLIGHTS WERE INOPERATIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY STATED THAT THE FAILURE WAS RELATED TO THE ELECTRICAL COMPONENT IN THE IGNITION SWITCH. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS DISPLEASED TO KNOW THAT HIS VIN WAS NOT INCLUDED IN THE RECALL, ESPECIALLY SINCE THE FAILURES WERE IDENTICAL. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 120,000.
THE IGNITION SWITCH ON MY 1996 VW PASSAT WENT OUT WHILE DRIVING AT NIGHT, WHICH SHUT DOWN THE HEADLIGHTS. THIS IS EXACTLY THE SAME AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER : 02V256000 I WAS INFORMED BY VW CUSTOMER SERVICE THIS RECALL DIDN'T APPLY TO MY VIN#, DESPITE IT BEING A 1996 PASSAT. I THINK IT SHOULD. *TR
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR HANDLES FAILED TO OPEN FROM THE OUTSIDE. THE CONTACT ALSO STATED THAT THE FRONT DRIVER SIDE AND THE FRONT PASSENGER SIDE DOOR HANDLES FAILED TO OPEN FROM THE OUTSIDE. THE CONTACT HAD TO USE THE KEY FROM THE OUTSIDE OF THE DOOR TO WIND THE WINDOW DOWN TO OPEN THE DOORS. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
REAR DOOR LATCH FAILED AND DOOR FLEW OPEN AND 10 YEAR OLD CHILD FELL OUT OF THE CAR. THE DOOR APPEARS TO CLOSE NORMALLY BUT IT IS NOT LATCHED. AFTER CLOSING THE DOOR MULTIPLE TIMES , IT DOES CATCH BUT IT IS NOT OBVIOUS WHEN THE DOOR IS CLOSED. LUCKILY, THERE MINOR INJURIES DUE TO THE LOW SPEED OF THE CAR.*AK
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
HEATERCORE FAILED FOGED UP ALL MY WINDOWS,SOAKED CARPET AND FILLED CABIN WITH TOXIC ANTIFREEZE VAPOR ON MY WAY HOME FROM MY UNCLES FUNERAL. *CN
HEATER CORE FAILURE. VENTING OF NOXIOUS FUMES INTO PASSANGER COMPARTMENT. *NM
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
THE ABS LIGHT ILLUMINATED AND THE ANTI-LOCK BRAKES TEND NOT TO OPERATE, CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. TAKEN TO DEALER FOR CHECK UP AND, RESULTS SHOWED THAT THERE IS AN ELECTRICAL PROBLEM WITH THE COMPUTER. *AK *NM
THE DAYTIME AND NORMAL HEADLIGHTS DON'T WORK WHEN ENGINE IS STARTED. THIS PROBLEM IS INTERMITTENT. SOMETIMES I WOULD SHUT OFF THE ENGINE AND RESTART IT AND THE LIGHTS COME BACK ON. ANOTHER TIME, I JUST TURNED OFF THE ENGINE AND LET THE CAR SIT IN MY GARAGE FOR A FEW DAYS. THE LIGHTS COME BACK ON WHEN I START IT. AT OTHER TIMES, IN ADDITION TO THE HEADLIGHT NOT COMING ON, THE ABS LIGHT COMES ON WHEN THE IGNITION IS STARTED. THERE ARE A LOT OF OTHER ELECTRICAL PROBLEMS WITH MY PASSAT, WHICH I HAVE FIXED AND REPORTED HERE. NAMELY, THE INSTRUMENT CLUSTER FAILED.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I WAS DRIVING ON THE HIGHWAY IN MY 1996 VW PASSAT AT 65 MPH AND THE ENTIRE INSIDE OF MY CAR WAS ENGULFED WITH WATER AND ANTI FREEZE STEAM AND VAPOR. IT WAS QUICKLY AND WITH OUT WARNING IMPOSSIBLE TO SEE THROUGH THE WINDSHIELD. THE PROBABLE CAUSE OF THE PROBLEM IS A DEFECTIVE HEATER CORE. THIS IS A VERY SERIOUS SAFETY ISSUE AND COULD HAVE LEAD TO A MAJOR ACCIDENT RESULTING IN INJURY OR DEATH. *TR
HEATER CORE FAILED WHILE DRIVING, BLOWING HOT STEAM OUT OF THE VENTS, DUMPING HOT COOLANT ONTO MY FEET AND FOGGING UP THE WINDSHIELD INSTANTLY. *TR
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
DOOR HANDLE PROBLEM. HANDLES HAVE BEEN REPLACED 3 TIMES ON DIFFERENT DOORS. MANUFACTURER WAS CONTACTED, AND SAID THAT THERE WAS NOTHING THEY COULD DO.*AK
TRUNK LOCKING MECHANISM AND ELECTRICAL COMPONENT FAILURE. RESULTS IN DANGEROUS SITUATIONS WHEN THE TRUNK WILL OPEN WHILE DRIVING AND NOT CLOSE AND LOCK. MAY CAUSE A HIGHWAY ACCIDENT WHEN THE TRUNK POPS UP, COMPLETELY BLOCKING DRIVER REAR VIEW CAUSING AN ACCIDENT. DT
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
1996 CLUTCH PEDAL ASSEMBLY FAILED ON THE 1996 VOLKSWAGEN PASSAT.*MR THE CONSUMER BELIEVED THE PART WAS POORLY DESIGNED.*JB
TRANSMISSION BROKEN AT 60,000 MILES, ASE CERTIFIED MECHANIS UNABLE TO FIX PROPERLY, THEY HAD TO REPLACE IT UNDER THERI WARANTEE WITHIN 12,000 MILES. TRANSMISSION LASTED 8 MONTH WITH SHAKEY SHIFTING THEN WENT AGAIN. NOW 4TH TRANMISSION DOES NOT WORK PROPERLY . *AK
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. WHILE DRIVING 40 MPH AT NIGHT, THE EXTERIOR HEADLAMPS FAILED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V256000 (ELECTRICAL SYSTEM:IGNITION:SWITCH), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS AT THE COST OF $250. HE IS CURRENTLY IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 140,000.
WHILE DRIVING, THE HEADLIGHTS BLEW OUT WHICH CAUSED THE CONSUMER TO ABRUPTLY PULL OVER. *JB
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
CONSUMER STATES THE DASHBOARD INSTRUMENT ARE NOT WORKING AT ALL. SPEEDOMETER IS NOT SHOW ACCURATE SPEED, NEITHER THE GASOLINE GAUGE AND OTHER PANEL INSTRUMENTS. POR FAVOR ENVIE EL CUESTIONARIO. TS
FUEL GAUGE, SPEEDOMETER AND TACHOMETER NEEDLE WILL NOT SET AT ZERO EVEN WHEN IGNITION IS OFF. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
WHILE DRIVING FOR OVER TWO HOURS VEHICLE CONTINUED TO ACCELERATE, REVVING UP WHEN THE DRIVER ATTEMPTED TO PASS ANOTHER VEHICLE AND STALLED. *AK
THE PASSENGER DOOR POWER WINDOW DOES NOT WORK MOST OF THE TIME - TRUNK WILL NOT UNLOCK WITH KEY, CRUISE CONTROL ONLY WORKS SOMETIMES.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
THE LATCH FAILED ON THE DRIVER SIDE SAFETY BELT. WHILE BRAKING, THE LATCHING DEVICE ABOVE DRIVER'S LEFT SHOULDER FAILED CAUSING DRIVER TO HIT THEIR HEAD ON THE TOP OF THE STEERING WHEEL. THIS HAS IN TURN CAUSED REPEATED FAILURE OF THE SPIRAL SPRING IN THE DRIVER'S SIDE AIR BAG SYSTEM - THE WARNING LIGHT CONTINUES TO ACTIVATE ON AN IRREGULAR BASIS.
THE LATCH FAILED ON THE DRIVER SIDE SAFETY BELT. WHILE BRAKING, THE LATCHING DEVICE ABOVE DRIVER'S LEFT SHOULDER FAILED CAUSING DRIVER TO HIT THEIR HEAD ON THE TOP OF THE STEERING WHEEL. THIS HAS IN TURN CAUSED REPEATED FAILURE OF THE SPIRAL SPRING IN THE DRIVER'S SIDE AIR BAG SYSTEM - THE WARNING LIGHT CONTINUES TO ACTIVATE ON AN IRREGULAR BASIS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
SPEEDOMETER/TACHOMETER AND FUEL GAUGES WENT CRAZY. WITH ENGINE OFF SPEEDOMETER READS 80 MPH AND TACHOMETER READS 4000 RPM. THIS OCCURRED AFTER A COLD START-UP AND IS KNOWN TO BE AN INSTRUMENT CLUSTER FAILURE. IT APPEARS TO BE SPECIFIC TO 1996 MODEL VOLKSWAGEN PASSAT GLX MODELS AND IS REPORTED TO BE A $600. OR MORE DEALER REPAIR WITH A NEED TO SPECIAL ORDER THE REPLACEMENT GAUGE/CLUSTER ASSEMBLY FROM GERMANY REQUIRING 4-6 WEEKS FOR PARTS DELIVERY. THIS IS UNACCEPTABLE ! PRINTED CIRCUIT BOARDS AND INSTRUMENT CLUSTERS ARE NOT WEAR ITEMS AND SHOULD NOT FAIL UNDER NORMAL OPERATION. I AM NOT ABOUT TO PAY VW $600. OR MORE TO FIX A KNOWN DEFECT. IT IS CERTAINLY POSSIBLE TO USE THE VIN NUMBERS TO DETERMINE IF THIS DEFECT IS LIMITED TO A CERTAIN PRODUCTION TIME PERIOD. PERHAPS THE VENDOR SUPPLIER TO VW HAD SOME PRODUCTION PROBLEMS THAT WERE DISCOVERED AND CORRECTED. OWNER'S OF THESE VEHICLES SHOULD NOT PAY FOR A KNOWN DEFECT THAT RESULTS FROM NORMAL VEHICLE OPERATION. *AK
FUEL GAUGE, SPEEDOMETER AND TACHOMETER NEEDLE WILL NOT SET AT ZERO EVEN WHEN IGNITION IS OFF. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
RIGHT REAR COIL SPRING IS BROKEN IN ONE SECTION, CAUSING FREQUENT CREAKING NOISE. VW SERVICE KEEPS TELLING MY AUTO REPAIR GUY THAT THEY ARE ORDERING IT. THEY NOW SAY THEY CANNOT LOCATE THE PART; PUT OUT NATIONWIDE SEARCH!I'M WORRIED ABOUT SAFETY.ORIGINAL. *AK
WHEEL BEARING FAILED ON THE DRIVER'S SIDE CAUSING VIBRATION IN STEERING WHEEL.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
THE LATCH FAILED ON THE DRIVER SIDE SAFETY BELT. WHILE BRAKING, THE LATCHING DEVICE ABOVE DRIVER'S LEFT SHOULDER FAILED CAUSING DRIVER TO HIT THEIR HEAD ON THE TOP OF THE STEERING WHEEL. THIS HAS IN TURN CAUSED REPEATED FAILURE OF THE SPIRAL SPRING IN THE DRIVER'S SIDE AIR BAG SYSTEM - THE WARNING LIGHT CONTINUES TO ACTIVATE ON AN IRREGULAR BASIS.
THE LATCH FAILED ON THE DRIVER SIDE SAFETY BELT. WHILE BRAKING, THE LATCHING DEVICE ABOVE DRIVER'S LEFT SHOULDER FAILED CAUSING DRIVER TO HIT THEIR HEAD ON THE TOP OF THE STEERING WHEEL. THIS HAS IN TURN CAUSED REPEATED FAILURE OF THE SPIRAL SPRING IN THE DRIVER'S SIDE AIR BAG SYSTEM - THE WARNING LIGHT CONTINUES TO ACTIVATE ON AN IRREGULAR BASIS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
FRONT RIGHT TIRE EXPERIENCED TREAD SEPARATION WHILE DRIVING (DOTAN7JT451179 - BF GOODRICH 185-6514). NLM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .