1996 Volkswagen Passat Owner Complaints

TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR HANDLES FAILED TO OPEN FROM THE OUTSIDE. THE CONTACT ALSO STATED THAT THE FRONT DRIVER SIDE AND THE FRONT PASSENGER SIDE DOOR HANDLES FAILED TO OPEN FROM THE OUTSIDE. THE CONTACT HAD TO USE THE KEY FROM THE OUTSIDE OF THE DOOR TO WIND THE WINDOW DOWN TO OPEN THE DOORS. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA ID

10681805

Incident

Dec 5, 2013

Mileage

120,000 mi

I WAS DRIVING ON THE HIGHWAY IN MY 1996 VW PASSAT AT 65 MPH AND THE ENTIRE INSIDE OF MY CAR WAS ENGULFED WITH WATER AND ANTI FREEZE STEAM AND VAPOR. IT WAS QUICKLY AND WITH OUT WARNING IMPOSSIBLE TO SEE THROUGH THE WINDSHIELD. THE PROBABLE CAUSE OF THE PROBLEM IS A DEFECTIVE HEATER CORE. THIS IS A VERY SERIOUS SAFETY ISSUE AND COULD HAVE LEAD TO A MAJOR ACCIDENT RESULTING IN INJURY OR DEATH. *TR

NHTSA ID

10410385

Incident

Jul 4, 2011

Mileage

86,000 mi

HEATER CORE FAILED WHILE DRIVING, BLOWING HOT STEAM OUT OF THE VENTS, DUMPING HOT COOLANT ONTO MY FEET AND FOGGING UP THE WINDSHIELD INSTANTLY. *TR

NHTSA ID

10365537

Incident

Nov 12, 2010

Mileage

115,017 mi

TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. UPON PURCHASING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE SELLER STATED THAT IT WAS A MINOR ISSUE. THE CHECK ENGINE LIGHT WAS RESET AND ILLUMINATED AGAIN TWO DAYS LATER. IN ADDITION, THE VEHICLE WOULD CONSTANTLY OVERHEAT. THERE WERE NO SIGNS OF THE VEHICLE OVERHEATING WHILE DRIVING; HOWEVER, RADIATOR FLUID WOULD SPILL OUT OF THE VEHICLE WHEN IT WAS PARKED. THE RADIATOR, TIMER, WATER PUMP, AND SENSORS WERE REPLACED ON THE VEHICLE, BUT NONE OF THE REPAIRS REMEDIED THE FAILURE. NHTSA CAMPAIGN ID NUMBER 95V178000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN) FOR THE 1995 PASSAT IS IDENTICAL TO THE FAILURE SHE IS EXPERIENCING. THE FAILURE MILEAGE WAS 117,000 AND CURRENT MILEAGE WAS 136,000. UPDATED 09/10/08. *LJ UPDATED 09/16/08. *JB

NHTSA ID

10238766

Incident

Oct 1, 2006

Mileage

117,000 mi

TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. THE CONTACT STARTED THE IGNITION AND THE ANTILOCK BRAKE SYSTEM WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. WHILE THE LIGHT WAS ILLUMINATED, THE AIR CONDITIONER UNIT, WINDSHIELD WIPERS, AND HEADLIGHTS WERE INOPERATIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY STATED THAT THE FAILURE WAS RELATED TO THE ELECTRICAL COMPONENT IN THE IGNITION SWITCH. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS DISPLEASED TO KNOW THAT HIS VIN WAS NOT INCLUDED IN THE RECALL, ESPECIALLY SINCE THE FAILURES WERE IDENTICAL. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 120,000.

NHTSA ID

10236875

Incident

May 10, 2008

TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. WHILE DRIVING 40 MPH AT NIGHT, THE EXTERIOR HEADLAMPS FAILED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V256000 (ELECTRICAL SYSTEM:IGNITION:SWITCH), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS AT THE COST OF $250. HE IS CURRENTLY IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 140,000.

NHTSA ID

10229638

Incident

Jun 2, 2008

Mileage

140,000 mi

HEATERCORE FAILED FOGED UP ALL MY WINDOWS,SOAKED CARPET AND FILLED CABIN WITH TOXIC ANTIFREEZE VAPOR ON MY WAY HOME FROM MY UNCLES FUNERAL. *CN

NHTSA ID

10213657

Incident

Dec 13, 2007

Mileage

83,900 mi

THE IGNITION SWITCH ON MY 1996 VW PASSAT WENT OUT WHILE DRIVING AT NIGHT, WHICH SHUT DOWN THE HEADLIGHTS. THIS IS EXACTLY THE SAME AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER : 02V256000 I WAS INFORMED BY VW CUSTOMER SERVICE THIS RECALL DIDN'T APPLY TO MY VIN#, DESPITE IT BEING A 1996 PASSAT. I THINK IT SHOULD. *TR

NHTSA ID

10210117

Incident

Jan 26, 2007

HEATER CORE FAILURE. VENTING OF NOXIOUS FUMES INTO PASSANGER COMPARTMENT. *NM

NHTSA ID

10171999

Incident

Oct 22, 2006

Mileage

68,000 mi

DT*: THE CONTACT STATED THE VEHICLE WOULD NOT START SOMETIMES AND THE WINDSHIELD WIPERS WORKED INTERMITTENTLY. THE VEHICLE FINALLY STARTED AFTER SEVERAL ATTEMPTS. THERE WAS A NHTSA RECALL, # 02V256000, REGARDING THE ELECTRICAL SYSTEM: IGNITION: SWITCH. THE MANUFACTURER INFORMED THE CONTACT THAT PREVIOUS RECALL REPAIR INFORMATION WAS AVAILABLE THROUGH THE DEALER. THE DEALERSHIP WAS NOT CONTACTED.

NHTSA ID

10165211

Incident

Aug 11, 2006

Mileage

150,000 mi

I HAVE HAD ONGOING ISSUES WITH ELECTRONIC AND EMISSIONS SENSORS FOR THIS VEHICLE AND RECENTLY SPENT $756.54 TO (AGAIN!) REPLACE SENSORS SO THAT THE VEHICLE WOULD PASS ITS ANNUAL EMISSIONS TEST (AS MANDATED BY THE EPA). I WROTE TO VW CUSTOMER CARE TO SEEK REIMBURSEMENT OF THIS (AND PAST) CHARGES AND WAS TOLD TODAY (7/13/06) THAT NO RECALLS OR SERVICE BULLETINS WERE ISSUED, SO NO REIMBURSEMENT WILL BE MADE. I TOLD THEM THAT NHTSA ISSUED RECALL 99V131 (WHICH ADDRESSES SOME OF THE AREAS) BUT VW TOLD ME THAT IT DID NOT APPLY, AS ALL REIMBURSEMENTS ARE VIN-SPECIFIC. CAN ANYONE PLEASE HELP? THANK YOU. *JB

NHTSA ID

10162287

Incident

Jun 23, 2006

DT*: THE CONTACT STATED THE HEADLIGHTS AND WINDSHIELD WIPERS BECAME INOPERABLE, THEN THE VEHICLE WOULD NOT START. THE VEHICLE HAS NOT BEEN SEEN BY A MECHANIC. THE RECALL, #02V256000 CONCERNING THE IGNITION SWITCH WAS PERFORMED ON THE VEHICLE IN AUGUST 2002. THE VEHICLE IS HAVING THE SAME PROBLEM AS INDICATED IN THE RECALL. THE MANUFACTURER WAS CONTACTED. *AK

NHTSA ID

10152844

Incident

Mar 16, 2006

Mileage

105,000 mi

HEATER CORE IS LEAKING, AND MAKES DRIVING IMPOSSIBLE DUE TO DECREASED VISIBILITY, AND THE FUMES COMING OFF THE HEATER CORE CAUSE ME TO COUGH FOR A FEW DAYS IF I ACTUALLY DRIVE MY CAR. *NM

NHTSA ID

10144801

Incident

Dec 6, 2005

Mileage

81,000 mi

CONSUMER HAD 1996 VW PASSAT IGNITION SWITCH REPLACED. AFTER ABOUT A YEAR SWITCH NEEDED TO BE REPLACED AGAIN. *TS THE FIRST TIME THE SWITCH WAS REPLACED IT WAS FREE OF CHARGE AND NOW THAT IT HAS FAILED AGAIN THE DEALER DOESN'T WANT TO REPLACE THE IGNITION SWITCH UNDER THE RECALL AGAIN BECAUSE THEY STATED THE VEHICLE WAS MORE THAN 8 YEARS OLD. *JB

NHTSA ID

10145318

Incident

Jun 30, 2004

1996 CLUTCH PEDAL ASSEMBLY FAILED ON THE 1996 VOLKSWAGEN PASSAT.*MR THE CONSUMER BELIEVED THE PART WAS POORLY DESIGNED.*JB

NHTSA ID

10134538

Incident

Apr 1, 2005

MY 1996 VW PASSAT HAS LOST ITS ENTIRE INSTRUMENT CLUSTER, VERY UNSAFE WITH NO BACKING FROM VW. *JB

NHTSA ID

10132058

Incident

Aug 1, 2005

Mileage

84,000 mi

MY 1996 VW PASSAT HAS AN IGNITION SWITCH IS FAULTY. MY FIRST TIME WAS AT NIGHT AND MY LIGHTS WENT OUT. I PULLED OF THE ROAD AND RESTARTED THE CAR AND THE LIGHTS CAME ON. THE NEXT TIME THE LIGHTS WENT OUT AND THE WIPERS STOP. I HIT EVERY SWITCH AND WHEN I HIT THE IGNITION SWITCH EVERYTHING CARE ON. I CALLED DEALER AND HE SAID MY VIN WAS NOT COVERED UNDER THE RECALL. IF MY CAR IS HAVING THE SAME PROBLEMS AS THE RECALL WHY CAN'T THIS BE COVERED BY THE SAFETY RECALL?

NHTSA ID

10119386

Incident

Aug 8, 2004

Mileage

142,045 mi

REAR DOOR LATCH FAILED AND DOOR FLEW OPEN AND 10 YEAR OLD CHILD FELL OUT OF THE CAR. THE DOOR APPEARS TO CLOSE NORMALLY BUT IT IS NOT LATCHED. AFTER CLOSING THE DOOR MULTIPLE TIMES , IT DOES CATCH BUT IT IS NOT OBVIOUS WHEN THE DOOR IS CLOSED. LUCKILY, THERE MINOR INJURIES DUE TO THE LOW SPEED OF THE CAR.*AK

NHTSA ID

10118453

Incident

Apr 24, 2005

Mileage

80,000 mi

IN JANUARY 2004 I DROVE BACK TO SCHOOL IN VIRGINIA AFTER SPENDING CHRISTMAS WITH MY FAMILY. ON THE WAY BACK WHILE I WAS ON THE PENNSYLVANIA TURN PIKE MY HEATER CORE BURST, SPRAYING BOILING HOT COOLANT (BOTH LIQUID AND STEAM) INTO THE VEHICLES INTERIOR. THE LIQUID FOR THE MOST PART CAUSED DAMAGE TO THE CARPET, AND FORTUNATELY ANY THAT WAS SPRAYED ON MY SIDE OF THE COMPARTMENT WAS BLOCKED BY MY PANTS. THE STEAM HOWEVER FILLED MY COMPARTMENT, MAKING IT IMPOSSIBLE TO SEE AND CAUSING A NEAR COLLISION WITH ANOTHER VEHICLE BEFORE I WAS ABLE TO OPEN MY WINDOWS AND CLEAR IT OUT. THE INJURY LISTED AS SUCH IS IN REGARDS TO MY BREATHING THE COOLANT IN, WHICH IS HARMFUL TO ONES HEALTH. MAINTENNANCE HAD BEEN PERFORMED PREVIOUSLY ON MY VEHICLE JUST BEFORE THAT REPLACING THE AUX WATER PUMP, AND I HAD THE COOLANT SYSTEM FLUSHED AND MAINTENNANCE DONE ON IT AT THAT TIME AT AN AUTHORIZED VW DEALERSHIP. THERE HAVE BEEN SEVERAL PROBLEMS WITH MY COOLING SYSTEM, THE AUX WATER PUMP, THE HEATER CORE, AND THE THERMOSTAT. FORTUNATELY POLICE WERE PASSING BY AT THE TIME AND GAVE ASSISTANCE, AS WELL AS CALLING A TOW TRUCK.*AK

NHTSA ID

10114224

Incident

Jan 7, 2004

Mileage

85,000 mi

THE ABS LIGHT ILLUMINATED AND THE ANTI-LOCK BRAKES TEND NOT TO OPERATE, CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. TAKEN TO DEALER FOR CHECK UP AND, RESULTS SHOWED THAT THERE IS AN ELECTRICAL PROBLEM WITH THE COMPUTER. *AK *NM

NHTSA ID

10107187

Incident

Dec 6, 2004

Mileage

76,279 mi

DRIVER SIDE WINDOW WAS NOISY WHEN CLOSING, NOW HAS FAILED SUCH THAT WINDOW DOES NOT CLOSE COMPLETELY, SLIDES DOWN ALLOWING WATER AND WIND TO ENTER VEHICLE. MOTOR WILL FUNCTION, BUT MAKES SOUNDS AS THOUGH COGS IN REGULATOR ARE STRIPPED. MANY OTHER OWNERS ON VARIOUS DISCUSSION FORUMS HAVE EXPERIENCED THE SAME PROBLEMS. *AK

NHTSA ID

10104595

Incident

Sep 1, 2004

Mileage

88,000 mi

IGNITION SWITCH REPLACED IN A 1996 PASSAT VR6. WAS A RECALL ON SWITCH. I WOULD LIKE A REFUND ON PARTS AND LABOR. *JB

NHTSA ID

10102658

Incident

Aug 24, 2004

Mileage

84,200 mi

OWNER OF 1996 VOLKSWAGEN PASSAT GLX. DRIVING LOW SPEED WHEN I HEARD A POP & HISS SOUND. TONS OF STEAM CAME THROUGH THE AIR CONDITIONING VENTS & UNDER THE DASH. I PULLED THE CAR OVER AND FOUND LEAKING COOLANT UNDER VEHICLE ON PASSENGER SIDE. HEATER CORE FAILED. I HAD TO TOW MY VEHICLE BACK TO MY HOUSE AND CONTACTED VOLKSWAGEN OF AMERICA TO REPAIR. NO RESPONSE FROM VWOA AS OF YET AS I CONTACTED THEM VIA EMAIL A COUPLE DAYS AGO.*AK

NHTSA ID

10096291

Incident

Oct 18, 2004

CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEMS AS STATED IN NHTSA RECALL 02V256000. ON CERTAIN PASSENGER VEHICLES, THE ELECTRICAL PORTION OF THE IGNITION SWITCH ASSEMBLY CAN FAIL, CAUSING THE HEADLIGHTS AND WINDSHIELD WIPERS TO BECOME INOPERATIVE. DEARSHIP INDICATED TO CONSUMER SORRY THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. *AK

NHTSA ID

10092792

Incident

Sep 20, 2004

NO EVENT LEADING TO THE FAILURE... I WAS DRIVING DOWN THE FREEWAY AT 65 MPH WHEN MY HEATER CORE FAILED.. CAUSING SOLDING HOT COOLANT TO RUSH ONTO MY FEET WHILE DRIVING.. I HAD TO BRAKE WHILE COOLANT WAS ALL OVER MY FEET...BURNING THEM...NEARLY CAUSING AND ACCIDENT!*AK

NHTSA ID

10090874

Incident

May 12, 2003

Mileage

99,635 mi