RoadVitals

2009 Audi A5

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Feb 28, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 27, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 11 NHTSA owner-reported complaints for the 2009 Audi A5, most frequently naming the engine, body & structure and powertrain (other) categories. 1 safety recall has been issued covering this model year; and 677 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine423.5%
  • Body & structure317.6%
  • Powertrain (other)211.8%
  • Brakes211.8%
  • Electrical211.8%
  • Fuel system211.8%
  • Steering15.9%
  • Airbags15.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V376000

AIR BAGS; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

May 27, 2016
8,381 units potentially affected
The defect: Volkswagen Group of America, Inc. (VW) is recalling certain model year 2008-2009 Audi A4, A5, and Q5 vehicles. In the affected vehicles, the air bag control units may corrode and fail.
The risk: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury.
The remedy: Audi will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began October 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O1.
Volkswagen Group of America, Inc.Manufacturer number 69O1View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 11
AirbagsBrakesElectrical
Filed Feb 28, 2019

MY AIR BAG LIGHT AND PARKING LIGHT ICON CAME ON AT THE SAME TIME WHILE STARTING AND REMAIN ON. I HAVE READ THE EXACT SAME DESCRIPTION FROM OTHER AUDI OWNERS DESCRIBED IN RECALL 6901 16V376. WHY IS MY CAR NOT INCLUDED?? I HAVE RESTARTED MY TIMES TO NO AVAIL.

NHTSA ID
11183218
Incident
Feb 26, 2019
Mileage
41,600 mi
Body & structure
Filed Mar 28, 2017

I PURCHASED THE CAR USED IN 2015 WITH 35K MILES. SINCE THEN, ITS BEEN OVER ELEVEN TIMES REGARDING WATER LEAKING ISSUES, PARTICULAR INVOLVING THE SUNROOF DRAINS ESPECIALLY THE RIGHT REAR DRAIN OVER THE PASSENGER QUARTER PANEL WINDOW NEAR THE AIRBAG AREA (C-PILLAR). THE HEADLINER HAD TO BE REPLACED AT LEAST ONCE (IT SHOULD HAVE BEEN REPLACED OTHER TIMES, BUT THE DEALERSHIP ONLY CLEANED THE STAINS). THE SUNSHADE HAD TO BE REPLACED/REPAIR TWICE BECAUSE IT WAS DAMAGED DURING MANIPULATION OF THE HEADLINER, AND THE SUNROOF HAD TO BE REPLACED BECAUSE IT WAS DAMAGED, AND THEN SUBSEQUENTLY ADJUSTED DUE TO SQUEAKING. THIS SUNROOF CONTINUES TO HAVE DRAINAGE ISSUES AFTER A HEAVY RAIN, WHICH RESULTS IN WATER LEAKAGE ONTO AND STAINING THE HEADLINER. EACH TIME THE DEALERSHIP STATES THAT THE DRAINS WERE BLOCKED AND NEEDED CLEANING, BUT THE CAR IS MOSTLY GARAGED KEPT AND IS NOT EXPOSED TO A LOT OF TREE LITTER. I ASKED IF THERE IS A PERMANENT FIX, AND I'VE CONTACTED AUDI USA REGARDING THIS ISSUE ASKING FOR A PERMANENT FIX OR REPURCHASE/REPLACEMENT OF THE VEHICLE TO WHICH THEY RESPONSE WAS NO THEY CAN'T HELP ME OR RESOLVE THE PROBLEM. THEY SUGGESTED THAT I WORK WITH THE DEALERSHIP SERVICE MANAGER, WITH WHOM I'VE ALREADY WORKED WITH AND THEY'VE BEEN HELPFUL, BUT IF IT IS A DESIGN FLAW, THEN AUDI USA SHOULD DO SOMETHING TO CORRECT THE PROBLEM PERMANENTLY OR BUYBACK THE VEHICLES AND MAKE THEIR CONSUMERS WHOLE. I AM CONCERNED ABOUT RUSTING, COMPROMISE OF THE SIDE AIRBAG (C-PILLAR), AND FUTURE DETERIORATION OF THE HEADLINER. BUT ALSO THE INCONVENIENCE AND FRUSTRATION OF TAKING THE CAR INTO THE DEALERSHIP AFTER A HEAVY RAIN (52MI DRIVE ONE-WAY) TO DEAL WITH A LEAKY ROOF DRAIN. PLEASE HELP, INITIATE A RECALL SO CONSUMERS CAN BE MADE WHOLE BY WAY OF REPAIR/REPLACEMENT OR RE-PURCHASE OF THEIR VEHICLES THIS WOULD SHOW AUTO MANUFACTURES THAT THEY CANNOT TAKE ADVANTAGE OF CONSUMERS.

NHTSA ID
10969187
Incident
Feb 10, 2017
Mileage
72,280 mi
Body & structure
Filed Apr 29, 2016

RIGHT SIDE (PASSENGER) DOOR LATCH/LOCK MECHANISM FAILED. BECAUSE THE LOCK FAILED, THE ALARM SYSTEM DOES NOT SEE THE DOOR AS CLOSED AND WILL NOT ARM THE SYSTEM. SUBSEQUENTLY, THE DOOR CANNOT BE LOCKED UNLESS YOU ACTIVATE USING THE CHILD PROOF OVERIDE NEAR THE LATCH MECHANISM. YOU MUST REACH IN THROUGH THE DRIVERS SIDE TO OPEN THE DOOR USING THE HANDLE. THIS IS A SAFETY AND SECURITY ISSUE THAT SHOULD NOT HAPPEN ON ANY CAR WITH LESS THAN 55K MILES ON IT. THE AUDI FORUMS HAVE NUMEROUS COMPLAINTS ABOUT THIS ISSUE WITH THE B8 MODEL CAR (A4/A5/S4/S5/RS5). ADDITIONALLY, THE DEALERSHIP WANTS TO CHARGE OVER $650 FOR PARTS AND LABOR. THIS MAY BE A DIY IF YOU ARE VERY SKILLED (READ: A MECHANIC) AND IF YOU HAVE THE RIGHT SPECIALTY TOOLS. ADDITIONALLY, THE PART ALONE COSTS $200 FOR A NEW REPLACEMENT. USED PARTS ARE AVAILABLE BUT IF THE FAILURE RATE IS CLOSE TO THE 50-55K MILE MARK, NOT MANY OF THESE ARE AVAILABLE AND THOSE THAT ARE AVAILABLE ARE QUESTIONABLE WITH REGARDS TO RELIABILITY. I HAVE ASKED AUDI AMERICA (USA) FOR GOOD FAITH ASSISTANCE BUT THEY HAVE REMAINED SILENT.

NHTSA ID
10862237
Incident
Apr 15, 2016
Mileage
54,000 mi
Fuel system
Filed Aug 12, 2015

AUDI A5 2009 IS NOT A RELIABLE CAR I WILL NEVER BUY ANOTHER AUDI PRODUCT IN MY LIFETIME. I CANT BELIEVE HOW I THOUGHT I WAS ALONE WITH THE MISFIRE ISSUE AND I FIND IN MY RESEARCH THERE ARE MANY OTHERS WITH THE SAME ISSUES FOR VARIOUS MODELS UNBELIEVABLE. HAD I SEARCH THIS PRODUCT, WOULD HAVE BEEN MY ONLY WISH. THE CAR WOULDN'T EVEN START UP TODAY. HAD THIS CAR FOR ONLY 8 MONTHS. AT 45,000...

NHTSA ID
10748220
Incident
Aug 11, 2015
Mileage
60,000 mi
Body & structureElectrical
Filed Jan 12, 2015

KEYLESS DOOR SENSORS STARTED TO MALFUNCTION AND WOULD NOT UNLOCK VEHICLE WHEN TOUCHED. BROUGHT PROBLEM TO ATTENTION OF DEALERSHIP, WHICH STATED THAT THEY COULD NOT DUPLICATE PROBLEM AND THEREBY REFUSED TO FIX ISSUE WHILE THE VEHICLE WAS STILL UNDER WARRANTY. NOW THAT THE VEHICLE IS NO LONGER UNDER WARRANTY, THE PROBLEM WAS FOUND AND THE COST HAS TO COME OUT OF MY POCKET. THERE SHOULD BE A CLASS ACTION LAWSUIT REGARDING THESE KEYLESS DOOR SENSOR FAILURES. *TR

NHTSA ID
10671991
Incident
Dec 13, 2013
BrakesEnginePowertrain (other)
Filed Oct 15, 2014

AFTER LETTING MY CAR SIT FOR 8+ HOURS, EVERY TIME I START MY CAR AND PUT IT INTO EITHER DRIVE OR REVERSE, IT PULLS HARD AS IF I'M PRESSING ON THE ACCELERATOR, WHEN I'M NOT. IN ORDER TO NOT LET IT ACCELERATE, I HAVE TO PRESS DOWN ON THE BRAKE QUITE HARD. THIS FINALLY GOES AWAY AFTER DRIVING IT FOR A FEW MILES. *TR

NHTSA ID
10644971
Incident
Dec 16, 2013
Mileage
71,000 mi
Engine
Filed Oct 14, 2014

WATER PUMP COOLANT CAMPAIGN MY AUTO BODY SHOP SAID MY CAR IS LEAKING COOLANT AND THERES A CAMPAIGN OUT ON THE WATER PUMP. I'M ASKING IF YOU COULD PUSH THE CAMPAIGN THROUGH AND RECALL THE WATER PUMPS TO FIX THIS ISSUE AS I'M AFRAID MY CAR WILL BREAK DOWN. *TR

NHTSA ID
10644665
Incident
Oct 14, 2014
Fuel systemPowertrain (other)
Filed Sep 18, 2014

AUDI A5 3.0L DIESEL QUATTRO EXPERIENCED TOTAL LOSS OF POWER. LUCKILY HAD JUST COME TO A HALT. ENGINE WILL NOT RESTART. TURNS OUT THE FAILURE OF MAIN THE MAIN DIESEL PUMP DESTROYED ENTIRE FUEL LINE SYSTEM! AUDI QUOTED 13,000K REPLACEMENT COST TO CHANGE ALL 3 PUMPS, ALL 6 INJECTORS AND CLEAN FUEL TANK! I AM SHOCKED. AUDI DEALER SAID QUITE A FEW CASES HAVE OCCURRED WITH THE EXACT SAME PROBLEM! VERY DISAPPOINTED THAT NOTHING HAS BEEN DONE ABOUT THIS KNOWN ISSUE. *TR

NHTSA ID
10637342
Incident
Sep 17, 2014
Mileage
45,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2070568_6

This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool

TSB_2070568_5

This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool

TSB_2070568_4

This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool

TSB_2075530_2

ENGINE

This bulletin provides informatin when the engine does not run smoothly at idling speeds.

A2724842074729_2

ELECTRICAL SYSTEM

This bulletin provides information in circumstances where there are noises/vibration from front of vehicle in dynamic mode.

A0124482014753_13

ENGINE

This bulletin provides information when the MIL is on; DTCs for misfire, air/fuel ratio imbalance, or lean fuel system stored in the ECM P030000.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi A5 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025720—
2024800—
2023800—
2022620—
2021750—
2020604047.5
2019123046.2
2018366060.0
2017020—
2016730—
2015830—
2014283044.0
2013353057.8
2012220037.7
2011240032.6
2010340029.6
2009Viewing111031.0
2008510—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.