2025 BMW Ix Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2025 BMW Ix, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Driver assistance750.0%
- Brakes214.3%
- Powertrain (other)214.3%
- Electrical17.1%
- Fuel system17.1%
- Steering17.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The contact owns a 2025 BMW IX. The contact stated that while on several occasions when turning the steering wheel and depressing the brake was being held, she observed a noise emanating from the front wheels. The vehicle was taken to a dealer where the failure as not able to be replicated. The contact stated that while stopped in a parking lot, the vehicle inadvertently accelerated and struck an unoccupied vehicle, then hit a storefront window and entered the closed business. The contact was shocked but sustained no injuries and did not require medical attention. A police report was filed. The vehicle was towed to a tow lot and has not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 9,092.
BMW iX driver-assistance safety malfunction. In approx. April 2025 vehicle displayed “driver assistance permanently disabled.” Dealer contacted BMW and cleared codes; foreman reported ongoing code/concern. After return, ACC/lane keep/forward collision behavior became unreliable without dashboard error: lane centering intermittently fails; lane visualization inaccurate; following distance control intermittently fails; FCW/AEB/“too close” alerts/intervention do not occur even when enabled and set to early/far. On May 31, 2025 near Philadelphia, PA, traffic conditions changed/suddenly slowed and vehicle provided no warning/intervention, requiring emergency braking and resulting in front grille damage. Vehicle has returned to dealer multiple times for programming/calibration issues; problem persists; dealer wants paid diagnosis again. New clicking/clunking from steering column/steering rack area during turning, or driving at any speed.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
On [XXX] I went to start the car and received warnings about Manual Braking being engaged and to contact roadside service along with other notifications and the car wouldn't power on. After numerous attempts the car powered up and alerted me Drive Carefully Fault. I began to drive slowly through a parking lot and it took over 200 lbs of pressure to bring the car to a complete slow stop. I pulled over and turned off the car. I tried rebooting the car and did so assuming it was a bug in the system. When the car powered back up the flaw had vanished and I carefully drove home. A short time later when I turned the car on I followed the instructions and called roadside service and described my situation. To my surprise, roadside service had never heard of the problem before. I then contacted Rusnak BMW service center and talked them through what was happening. Once again I was surprised to learn that they too had never heard of the problem. I brought the car into Rusnak BMW on May 30th. Over the course of the next week and a half I was never given any concrete news about why the car had acted that way. In fact I was told that they had to elevate the situation to NEW JERSEY where the higher ups would review the situation. No concrete information was provided other than they drove the car for 11 miles and felt comfortable having me pickup the car. Admittedly, it was frustrating to be called to pickup my car not knowing why there was a problem with the braking system and being given no assurances it wouldn't happen again. As I went to leave the Rusnak dealership my car wouldn't start and the process began all over as it had on [XXX]. When I got the car to start the brakes were not reacting and I drove the car 100 feet to the front door of BMW front door and with over 200lbs brought the car to a stop. Rusnak BMW is once again working on a problem they seemingly dont know how to fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The brake pedal is way to close to the gas pedal, when I apply the brakes I often hit the gas pedal causing the car to jerk forward. I have reported this problem to BMW and to my local dealer. I took the car to the dealer and was told the car is fine. I have been driving for 40 years and have never experienced this problem nor have I ever reported a problem. However I am experiencing this problem on a daily basis. Other cars are at risk when both pedals are pressed at the same time. The car has been inspected at the dealership who found no problems.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
UNINTENDED ACCELERATION The car accelerated unintentionally at 25 mph just before a red light at an intersection. It simultaneously started a bonging alarm, and showed a large red triangle on the dash telling us to pull over and to not drive the car thank God we were able to do before the intersection as we would have crossed a busy intersection at 30mph while we had a red light!!
The display was showing an error "drivetrain malfunction" and we could not drive the car. This looks like a common software problem with BMW IX
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
There is a defect in the charging system of the BMW, where upon charging the cable fried BMW refuses to replace the charging cable
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
On October 17, 2025 at approximately 3:15 PM in the parking lot of a shopping mall at 2040 Lomita Blvd, Lomita, CA, our 2025 BMW iX M60 suddenly accelerated forward unintentionally while the driver was attempting to park. The vehicle made a loud “whirring” sound as if the motor engaged on its own, and it lurched forward rapidly without any acceleration input from the driver. The car traveled only about 2 feet before crashing into a wall in front of the parking space. All front and side airbags deployed. The driver (my father) suffered a chest fracture and hand laceration, and the passenger (my minor son) sustained severe bruises to the chest and shoulder from seat belt impact. The Driver (my father) was hospitalized for four days. The vehicle was towed to a body shop and is currently under insurance inspection for total loss. This appears to be a case of Sudden Unintended Acceleration (SUA) possibly related to the vehicle’s electronic drive control system. We request that NHTSA and BMW investigate this incident to determine if there is a safety defect in the 2025 BMW iX EV platform.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The contact owns a 2025 BMW IX. The contact stated that while on several occasions when turning the steering wheel and depressing the brake was being held, she observed a noise emanating from the front wheels. The vehicle was taken to a dealer where the failure as not able to be replicated. The contact stated that while stopped in a parking lot, the vehicle inadvertently accelerated and struck an unoccupied vehicle, then hit a storefront window and entered the closed business. The contact was shocked but sustained no injuries and did not require medical attention. A police report was filed. The vehicle was towed to a tow lot and has not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 9,092.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .