RoadVitals

2025 BMW Ix

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 16, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
3 injuries, 0 deaths reported

Overview

Our database contains 13 NHTSA owner-reported complaints for the 2025 BMW Ix, most frequently naming the driver assistance, brakes and powertrain (other) categories. 1 safety recall has been issued covering this model year; and 34 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes213.3%
  • Powertrain (other)213.3%
  • Electrical16.7%
  • Fuel system16.7%
  • Steering16.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Jul 16, 2025
136 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
The risk: Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
The remedy: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Sep 3, 2026

The contact owns a 2025 BMW IX. The contact stated that while driving approximately 65 MPH, the vehicle independently accelerated without the accelerator pedal being depressed. The contact depressed the brake pedal to avoid a crash and the vehicle eventually returned to normal operation. The failure had occurred on several occasions. A dealer was contacted. The failure mileage was approximately 16,000.

NHTSA ID
11761953
Incident
Sep 3, 2026
Mileage
16,000 mi
Electrical
Filed May 14, 2026

There is a defect in the charging system of the BMW, where upon charging the cable fried BMW refuses to replace the charging cable

NHTSA ID
11737969
Incident
May 13, 2026
Driver assistanceSteering
Filed May 8, 2026
Crash reported

The contact owns a 2025 BMW IX. The contact stated that while on several occasions when turning the steering wheel and depressing the brake was being held, she observed a noise emanating from the front wheels. The vehicle was taken to a dealer where the failure as not able to be replicated. The contact stated that while stopped in a parking lot, the vehicle inadvertently accelerated and struck an unoccupied vehicle, then hit a storefront window and entered the closed business. The contact was shocked but sustained no injuries and did not require medical attention. A police report was filed. The vehicle was towed to a tow lot and has not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 9,092.

NHTSA ID
11736556
Incident
Dec 1, 2024
Mileage
9,092 mi
Driver assistance
Filed Mar 2, 2026
Crash reported

BMW iX driver-assistance safety malfunction. In approx. April 2025 vehicle displayed “driver assistance permanently disabled.” Dealer contacted BMW and cleared codes; foreman reported ongoing code/concern. After return, ACC/lane keep/forward collision behavior became unreliable without dashboard error: lane centering intermittently fails; lane visualization inaccurate; following distance control intermittently fails; FCW/AEB/“too close” alerts/intervention do not occur even when enabled and set to early/far. On May 31, 2025 near Philadelphia, PA, traffic conditions changed/suddenly slowed and vehicle provided no warning/intervention, requiring emergency braking and resulting in front grille damage. Vehicle has returned to dealer multiple times for programming/calibration issues; problem persists; dealer wants paid diagnosis again. New clicking/clunking from steering column/steering rack area during turning, or driving at any speed.

NHTSA ID
11721488
Incident
Dec 31, 1969
Driver assistance
Filed Feb 8, 2026
Crash reported

Driver was in parking space/nearly fully parked (her foot was on the brake coming to a full stop and about to place the car in park), when the car’s self drive function or cruise control engaged on its own. It then rolled up the hill, and into the trees. Thankfully no one was hurt (3 people in the car - 2 adults and 1 child) and the car stopped while leaning on a tree, otherwise it would have rolled over. She never uses cruise control, nor any of the self drive functions on the car at all. In her words, the car was “unstoppable”. The speed of the car at that time was a near crawl into the space, ready for a full stop. When the self drive/cruise control engaged, the car jumped over the curve in front of the parking space on its own. No button was pressed by the driver, nor should any self drive feature of the car engage while the car was nearly parked. Additionally, while manually parking, the 360 degree parking camera was on, yet the car still engaged in self drive. Luckily, no other person nor vehicle was in front of the car when this happened. There was a post collision warning light (note, the airbags did not deploy), but we have asked the certified collision center to review the alerts to confirm what may have triggered. The BMW app never showed that the car was in a collision, and to-date still does not. The car is now with the collision center for an estimate (via insurance company), and the process has already started with BMW Consumer Affairs regarding safety issues with this automobile. We have also formally requested that BMW downloads all information regarding the collision from the Event Data Recorder (EDR). The police was not involved in the incident, since no one was injured. NHTSA indicates there have been similar incidents/recalls reported for the BMW IX from 2022 -2024 models, but no recall for the 2025 model - although the incidents are also reported for this model. We are concerned over the the safety of this car moving forward.

NHTSA ID
11716615
Incident
Jan 31, 2026
Driver assistance
Filed Jan 3, 2026
Crash reported1 injury reported

My 2025 BMW iX xDrive50 has experienced three separate random shutdown events while driving in active traffic. These shutdowns occurred without warning and caused sudden loss of vehicle functionality. One of these shutdowns resulted in a rear-end collision. The vehicle has been brought to BMW of Carlsbad three separate times. Each time, the dealership stated no defect could be found and blamed the driver for “user settings.” A BMW of Carlsbad service advisor later sent written messages stating that BMW software can crash and shut off the vehicle and that normal phone contact data (such as emojis in phone contacts) can cause the system to crash and shut the vehicle off. Customers were instructed to change normal phone usage and re-pair phones to avoid shutdowns. Despite software updates, the vehicle continues to generate shutdown warnings. A vehicle that can randomly shut down while driving constitutes a serious safety defect.

NHTSA ID
11708608
Incident
Sep 18, 2025
Driver assistanceFuel system
Filed Oct 24, 2025
Crash reported2 injuries reported

On October 17, 2025 at approximately 3:15 PM in the parking lot of a shopping mall at 2040 Lomita Blvd, Lomita, CA, our 2025 BMW iX M60 suddenly accelerated forward unintentionally while the driver was attempting to park. The vehicle made a loud “whirring” sound as if the motor engaged on its own, and it lurched forward rapidly without any acceleration input from the driver. The car traveled only about 2 feet before crashing into a wall in front of the parking space. All front and side airbags deployed. The driver (my father) suffered a chest fracture and hand laceration, and the passenger (my minor son) sustained severe bruises to the chest and shoulder from seat belt impact. The Driver (my father) was hospitalized for four days. The vehicle was towed to a body shop and is currently under insurance inspection for total loss. This appears to be a case of Sudden Unintended Acceleration (SUA) possibly related to the vehicle’s electronic drive control system. We request that NHTSA and BMW investigate this incident to determine if there is a safety defect in the 2025 BMW iX EV platform.

NHTSA ID
11695421
Incident
Oct 17, 2025
Driver assistance
Filed Sep 13, 2025

At low speeds, the cruise control engages, causing the vehicle to accelerate. Stepping on the brake disengages the cruise control as it normally would. I have had this leased vehicle since March 2015. I have reported the issue 4 times to the dealer. Each time they interrogate the computer and tell me there are no errors. I have researched the internet, and there are numerous complaints about this potentially life-threatening issue. "Point of interest." This is the same dealer who insisted my BMW 7 Series had nothing wrong when it was burning a quart of oil every ten days. Eventually, the engine was no longer manufactured. I'm taking the car back next week; they are taking the issue to BMW.

NHTSA ID
11687045
Incident
Sep 11, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B064326

Fastening Elements Return

B320526

STEERING

“Cracking” noise might be heard when turning the steering wheel from lock to lock. See attached video V3202 26 EPS noise.

B640825

ELECTRICAL SYSTEM

A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in thefailure of the electric auxiliary heater, utlized for the vehicle interior.

B610126

ELECTRICAL SYSTEM

During vehicle start-up the Secure Element (SE) of the BCP may fail causing communication errors. TheCheck Control message “Drive carefully. Driving stabilisation.” will appear. In addition, the fault memoryentries below will be stored within 40 seconds of each other. ACSM: 02010A - Coding: Coding data not qualified VIP: 02390A - VIP control unit: Coding data not released, signature IB: 02290A - DSC control unit: Coding data not released, signature HKFM: 020D0A - HKFM: Coding data are not qualified

B330124

POWER TRAIN

The vehicle will no longer move when put into gear. There may also be loud noise coming from the HEAT*(electric drivetrain)/Rear axles.

B610626

ELECTRICAL SYSTEM

Charging sessions cannot be started or they are interrupted while using a Level 2 AC high-power chargingstation, or with a Level 3 DC charging station. Charging may start normally but can interrupt after some time. Level 2 (240 V) Flex Charger and Wall boxmay also be affected. The red or white LED is displayed on the high-voltage charging socket; however, no associated fault codesare stored.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW Ix by model year
YearComplaintsRecallsInvestigationsIssue Index
2025Viewing131061.0
2024334067.0
20233812064.6
20222911159.1
2021000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.