Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 8 NHTSA owner-reported complaints for the 2010 BMW R 1200 Gs. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–8 of 8
The contact owns a 2010 BMW R-1200 GS. The contact stated that the motorcycle failed to start-up. Upon investigation, the contact associated the failure with NHTSA campaign number: 20V471000 (Fuel System, Gasoline). The manufacturer was informed of the failure. The contact was referred to the dealer however, there was no dealer within a 50-mile radius. The failure mileage was approximately 17,000.
TL* THE CONTACT OWNS A 2010 BMW R 1200 GS MOTORCYCLE. WHILE STARTING THE VEHICLE, THE FUEL PUMP SPRAYED FUEL ONTO THE DRIVER AND VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ALAMO BMW MOTORCYCLES (25600 I-10, BOERNE, TX 78006, (210) 828-5513) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 13V617000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNKNOWN.
BMW R1200GS 2010 MOTORCYCLE PART ON THROTTLE BODY WHERE THE THROTTLE CABLE ATTACHES TO THE THROTTLE BODY KEEPS ON CRACKING. IT IS A PLASTIC PART WHEN ALL PREVIOUS MODELS WERE METAL. THIS HAS HAPPENED THREE TIMES ON MY BIKE SO FAR. THE INDIVIDUAL PART IS NOT AVAILABLE AND YOU HAVE TO REPLACE THE TOTAL THROTTLE BODY $546 + $400 LABOR. THERE IS ALSO THE DANGER OF THE THROTTLE JAMMING WHILE IN OPERATION DUE TO THESE CRACKED AND BROKEN LOOSE PARTS. I WAS IN MOTION AND FELT THROTTLE STICK AND THEN RELEASE SEVERAL DIFFERENT TIMES WHILE I WAS IN THE HOV LANE ON THE FREEWAY. I HAVE REPAIR DOCUMENTATION ON FILE FOR ALL 3 REPLACED THROTTLE BODIES BUT DON'T HAVE THE ABILITY TO SCAN THEM. IF YOU NEED COPIES PLEASE LET ME KNOW AND I WILL GET THEM SCANNED AT KINKOS AND SEND THEM TO YOU. THIS HAPPENED IN MAY AND I AM WORRIED ABOUT THE LACK OF RESPONSE BMW HAS TO THIS ISSUE WHICH IS A MATERIAL DESIGN FLAW THAT COULD END UP HURTING A MOTORCYCLIST IF THE THROTTLE JAMS AT SPEED. I SEE FROM DIFFERENT WEB SITES THAT THIS IS HAPPENING ON DIFFERENT BMW MODELS WITH THE SAME THROTTLE BODY. IT SEEMS TO HAPPEN WHEN THE MILEAGE IS ABOVE 40,000 MILES. PLEASE KEEP ME INFORMED ON WHAT THE SITUATION IS WITH THIS SINCE I AM WORRIED AND DON'T TRUST MY MOTORCYCLE NOW. I AM AN OLDER RIDER (75YRS) NOT SOME HOT SHOT THAT ABUSES MY MOTORCYCLE. I HAVE BEEN RIDING FOR OVER 45 YEARS AND THIS IS MY 4TH BMW. I DID TALK TO THE BMW REP WHO WAS AT MY LOCAL DEALER BUT TO NO AVAIL. ANY OTHER INFORMATION YOU NEED OR ANYWAY I CAN HELP PLEASE FEEL FREE TO CONTACT ME. I AM CONCERNED FOR RIDERS OUT THERE WITH THIS THROTTLE AND WOULD LIKE IT ADDRESSED BEFORE SOMEONE IS HURT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE DROP DOWN MENU ABOVE FOR AFFECTED PARTS WAS NOT WORKING WITH MY COMPUTER. THE AFFECTED PART IS THE TRANSMISSION/SHIFTING. THE VEHICLE MENU DID NOT SHOW MY YEAR OF MOTORCYCLE, WHICH IS 2011. I SELECTED 2010 AS THE NEXT CLOSEST OPTION. SINCE I PURCHASED THE BIKE IT WILL ON OCCASION POP OUT OF 6TH GEAR ON THE HIGHWAY. THERE IS A FALSE NEUTRAL BETWEEN 5TH AND 6TH GEAR. WHEN I BROUGHT IT TO THE DEALER UNDER WARRANTY ON SEVERAL OCCASIONS, THEY INDICATED THE PROBLEM COULD NOT BE REPLICATED SO THEY WOULD NOT FIX IT. THIS ISSUE IS DOCUMENTED ONLINE THAT OTHER BMW MOTORCYCLES HAVE HAD THE PROBLEM. THE PROBLEM DOES NOT OCCUR FREQUENTLY, BUT IS NOT SAFE WHEN IT GOES INTO NEUTRAL AT AROUND 60 MPH. IT HAPPENED TO ME AGAIN SEPTEMBER 2014 AND IT NEARLY CAUSED ME TO CRASH WITH A CAR BEHIND ME WHEN THE BIKE WENT INTO NEUTRAL. I BROUGHT IT TO ANOTHER DEALER AND HAVE REACHED OUT TO BMW OF NORTH AMERICA. BMW NA IS REFUSING TO FIX THE ISSUE. THIS IS A BIG SAFETY CONCERN AND I APPRECIATE ANY ASSISTANCE YOU CAN OFFER. *TR
FUEL GAUGE FAILURE. (POSSIBILITY OF RUNNING OUT OF FUEL IN TRAFFIC). *TR
THE MOTORCYCLE RAN OUT OF FUEL WHILE ATTEMPTING TO CROSS A BUSY INTERSECTION INVOLVING A SMALL SIDE ROAD AND A DIVIDED 4 LANE ROAD. *TR
WHILE RIDING AT 25MPH, WITH A ONE-THIRD FULL TANK OF FUEL, THE FUEL WARNING AND CAUTION WARNING LAMPS ILLUMINATED AND THE FUEL QUANTITY INDICATOR BECAME INOPERATIVE. THE TANK WAS FILLED IMMEDIATELY AND THE PROBLEM PERSISTS. THERE NOW IS NO RELIABLE WAY TO JUDGE REMAINING FUEL ON-BOARD. *TR
FUEL STRIP FAILED. REPLACED AGAIN IN 6/2012. FAILURE RESULTS IN FALSE GAUGE READING WHICH CAN LEAD TO RUNNING OUT OF FUEL AT SPEED IN TRAFFIC. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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