BMW is not providing any owners with service and repair manuals in order to perform service or make any repairs. This is a safety issue, among other things,as these are adventure motorcycles meant to be ridden in very remote areas in difficult terrain where roadside repairs are often required. In addition, they are trying to force owner’s to purchase their services by not providing the required information. They are effectively restricting their use and creating a monopoly of who can service these bikes. These are causing safety and consumer rights issues.
- NHTSA ID
- 11480369
- Incident
- Aug 6, 2022