2007 BMW X3 Airbags Problems

I’m writing to escalate an unresolved issue following a recent airbag takata recall repair performed at BMW of Manhattan on my 2007 BMW X3 VIN [XXX] ) , license [XXX] Prior to the recall service, there were no airbag or SRS warning lights on my dashboard. Immediately after the repair, however, the airbag light appeared, and I have since been informed by the dealership that it is unrelated to their work and my responsibility to address — despite this issue arising only after their service. This raises serious safety and liability concerns, especially considering the recall involved the airbag system. I respectfully request: A formal investigation into the cause of the warning light A no-cost diagnostic scan by the dealer to confirm or rule out installation error Assistance in resolving the issue promptly under BMW’s recall and warranty obligations. I have documentation from the service visit and can provide photos or service reports upon request. I was never given a document when I first picked up my car and would like to know what was exactly done to my vehicle since your service advisor strongly believes INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11677422

Incident

Jul 31, 2025

1. My car is very old and has 189,000 miles. Takata airbag recalls are now known and issued by the NHSTA, it shows that I have 6 recalls and BMW does not see the recalls. As well as my brakes they are super soft and the only thing I did for the brakes is replace new brake pads they are OEM and also my emergency parking brakes are not working. It is avaible for inspection. 2. My safety while driving the car is at risk because I dont know if the airbag will work or fail at any moment. 3. The problem has not been solved and BMW Seattle states that, "We do not see any recalls, and I am not saying that there isn't but because of the age of the car I don't know." BMW Seattle service receptionist states. 4. The vehichle has not been inspected for any safety recalls or notices. I have tried to call them about the safety and they always deny and say I dont know. 5. First it was the engine warning and now the low tire preasure light. But I always keep my car on top of things. But like I said 6 recalls that BMW don't see and I have called them about is very concerning for my safety and they safety of my passengers as well as kids that ride with me.

NHTSA ID

11543433

Incident

Mar 8, 2023

The contact owns a 2007 BMW X3. The contact stated that while driving approximately 40 MPH the vehicle T-bone crashed into the side of a tractor trailer. During the crash the front driver side and passenger side airbags did not deploy. The driver sustained head, neck, back and internal injuries and the front passenger sustained head, neck, back and leg injuries. No further information was available. Both occupants were transported to the hospital. A police report was taken at the scene and the vehicle towed away. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 127,000.

NHTSA ID

11522035

Incident

Apr 7, 2021

Mileage

127,000 mi

The contact owned a 2007 BMW X3. The contact stated that while driving at mid-range speed, another vehicle ran a two-way stop sign and hit the front end of the vehicle. The air bags did not deploy upon impact. A police report was filed. The contact and his wife were taken to the hospital where his wife was treated for an injury to her foot (foot location unknown) and the contact was treated for the pain in his back and neck. He was also treated for respiratory issues related to his defibrillator. The whereabouts of the other driver were unknown. The vehicle was towed to an independent mechanic where it was deemed a total loss by his insurance. The manufacturer was notified of the failure and a case was filed. The vehicle was destroyed. The failure mileage was approximately 130,000.

NHTSA ID

11495589

Incident

Apr 7, 2021

Mileage

130,000 mi

I CALL THE BROOKLYNBMW DEALER TO SCHEDULE A RECALL REPAIR ON THREE ITEMS FOR MY TRUCK AND I WAS TOLD IT WOULD TAKES DAYS FOR THE REPAIRS AND I WOULD HAVE TO GET MY OWN MEANS OF TRANSPORTATION DURING THIS TIME EVEN AFTER I STATED I HAVE AN ELDERLY MOTHER WHOM LIVES WITH ME AND THAT I WOULD NEED SOME TYPE OF TRANSPORTATION DURING THAT TIME AND WAS TOLD THERE WAS NO LOANER CAR TO OFFER ME AND THAT I WOULD HAVE TO PAY $40 A DAY FOR A RENTAL CAR. THIS IS AN INCONVIENCE SINCE I SHOULD NOT BE RESPONSIBLE FOR OUT OF POCKET EXPENSE FOR THE COMPANYS NEGLIGENCE OF DEFECTIVE/CHEAP/RECALLED AUTO PARTS. MY CAR IS DRIVABLE AND THE INCONVIENCE IS NOT OF MY FAULT.

NHTSA ID

11363352

Incident

Oct 8, 2020

Mileage

58,000 mi

TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V605000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. NEW COUNTRY BMW (1 WESTON PARK RD, HARTFORD, CT 06120) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11217760

Incident

Nov 27, 2017

RECALL NO. 17V-605 - PERILLO BMW CLAIMS NOT A 'RECALL' I HAVE A 'IMPORTANT SAFETY RECALL - FINAL REMEDY AVAILABLE' NOTICE FOR RECALL CAMPAIGN NO. 17V-605 FOR MY 2007 X3 VIN: [XXX] THE NOTICE STATES THAT BMW 'WILL REPLACE THE FRONT PASSENGER SEAT OCCUPANT DETECTION SENSOR MAT'. I CONTACTED PERILLO BMW IN CHICAGO, IL (WWW.PERILLOBMW.COM) TO MAKE AN APPOINTMENT FOR THIS RECALL REPAIR. THE SERVICE ADVISOR (AT 312-981-5200) STATED TO ME THAT THIS WAS NOT A RECALL, THAT THERE WAS NO RECALL, AND THAT BMW SENDS THIS KIND OF NOTICE OUT FOR ALL CARS LIKE THIS EVEN IF THERE WERE NO RECALL. BUT, APPARENTLY, THERE IS A 'WARRANTY ISSUE' AND THEY WERE WILLING TO 'INSPECT' MY BMW TO SEE IF THERE WAS A PROBLEM. I'M HESITANT TO ACCEPT THAT A 'WARRANTY CHECK' REPRESENTS THAT THE REQUIRED RECALL REPAIR WAS CARRIED OUT. COULD YOU PLEASE DETERMINE WHY PERILLO BMW WOULD NOT BE WILLING TO HONOR THE RECALL NOTICE THAT I RECEIVED, AND PERHAPS PROVIDE ADVICE ABOUT HOW BEST TO PROCEED? THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11182652

Incident

Feb 26, 2019

THIS IS THE INFO. DIRECTLY FROM BMW WEBSITE REGARDING THE REACLL SAFETY ISSUE. SEP 28, 2017 | RECALL CAMPAIGN NO.17V-605 FRONT PASSENGER SEAT OCCUPANT DETECTION MAT DESCRIPTION OF PROBLEM THIS SAFETY RECALL INVOLVES THE FRONT PASSENGER SEAT OCCUPANT DETECTION MAT. DEPENDING ON SEAT CONFIGURATION AND VEHICLE GEOMETRY, THE MAT CAN FATIGUE DURING FIELD USAGE DEPENDING ON THE MANNER AND FREQUENCY OF THE FRONT PASSENGER'S ENTRY AND EXIT. SPECIFICALLY, OVER TIME MICRO-CRACKS COULD DEVELOP IN THE SIDE FLANKS OF THE MAT. IF A MICRO-CRACK LEADS TO A BREAK OF A CONDUCTIVE PATH, THE SYSTEM WILL RECOGNIZE A FAILURE. CONSEQUENTLY, THE FRONT PASSENGER AIR BAGS WITH THE EXCEPTION OF THE HEAD PROTECTION SYSTEM WILL BE DEACTIVATED. SAFETY RISK IN A CRASH OF SUFFICIENT SEVERITY, THE FRONT PASSENGER AIR BAGS MAY NOT DEPLOY, INCREASING THE RISK OF INJURY. DESCRIPTION OF REPAIR BMW WILL REPLACE THE FRONT PASSENGER SEAT OCCUPANT DETECTION SENSOR MAT. FINAL OWNER NOTIFICATION LETTERS ARE BEING MAILED ON A STAGGERED BASIS AS PARTS BECOME AVAILABLE.

NHTSA ID

11152790

Incident

Sep 28, 2017

SEP 28,2017 MANUFACTURER RECALL NUMBER NA NHTSA RECALL NUMBER 17V605 RECALL STATUS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE *THERE IS STILL NO REMEDY, OVER A YEAR LATER.

NHTSA ID

11141248

Incident

Sep 28, 2017

TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V605000 (AIR BAGS) WAS RECEIVED IN OCTOBER OF 2017. AFTER CONTACTING THE MANUFACTURER AND LOCAL DEALER (THE BMW STORE, 6131 STEWART AVE, CINCINNATI, OH), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11132728

Incident

Oct 1, 2018

TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V605000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORTHEAST MOTOR WERKS LLC (LOCATED AT 770 NEWFIELD ST, MIDDLETOWN, CT 06457, (860) 613-1400) WAS CONTACTED AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11129354

Incident

Nov 1, 2017

TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V605000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR UPDATED 10/19/18*JB

NHTSA ID

11121643

Incident

Sep 28, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000, 17V605000 (AIR BAGS) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ADVANTAGE BMW MIDTOWN (1305 GRAY ST, HOUSTON, TX 77002, (713) 289-1200) STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBERS: 16V071000, 17V605000 (AIR BAGS), AND 17V683000 (ENGINE AND ENGINE COOLING).

NHTSA ID

11121098

Incident

Jul 4, 2018

TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V605000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PEAKE BMW (2630 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) 469-6165) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11121011

Incident

Aug 20, 2018

TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V605000 (AIR BAGS) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CIRCLE BMW AT 732-440-3640 (500 NJ 36, EATON, NJ 07724) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11089859

Incident

Sep 26, 2017

TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V605000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11089650

Incident

Dec 6, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING), 17V605000 (AIR BAGS), AND 16V071000 (AIR BAGS). WHILE DRIVING AT UNKNOWN SPEEDS, THERE WAS AN ABNORMAL BURNING ODOR OF PLASTIC EMERGING FROM THE VENTS. ADDITIONALLY, SMOKE ENTERED THE VEHICLE THROUGH THE VENTILATION SYSTEM WHEN THE AIR CONDITIONER WAS ACTIVATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT SHE MUST SHIP THE VEHICLE TO HONOLULU, HI TO AN AUTHORIZED BMW DEALER AT HER EXPENSE. THE MANUFACTURER FURTHER STATED THAT SHE WOULD BE REIMBURSED WHEN THE RECALL REPAIRS WERE COMPLETED. ADDITIONALLY, THE MANUFACTURER CONFIRMED THAT SOME OF THE PARTS WERE NOT AVAILABLE .THE CONTACT DECLINED TO SHIP THE VEHICLE TO HONOLULU DUE TO FUNDS NOT BEING AVAILABLE. THE FAILURE MILEAGE WAS 56,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

11084820

Incident

Apr 11, 2018

Mileage

56,000 mi

TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V605000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11083252

Incident

Mar 16, 2018

TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V605000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER SIX MONTHS AGO. THE DEALER (UNION PARK BMW, 1900 PENNSYLVANIA AVE, WILMINGTON, DE 19806) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11078797

Incident

Mar 12, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED A RECALL NOTICE MONTHS AGO FOR NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 17V605000 (AIR BAGS), AND 17V683000 (ENGINE AND ENGINE COOLING). THE DEALER (BMW OF SOUTH ATLANTA, (770) 969-0755) WAS CALLED SEVERAL TIMES AND WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER TO THE RECEIVE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11061149

Incident

Dec 4, 2017

TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V605000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A MONTH AGO. HANSEL BMW (2925 CORBY AVE, SANTA ROSA, CA 95407 (707) 766-0505) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

11057994

Incident

Nov 17, 2017

TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V605000 (AIR BAGS) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RICHMOND BMW OF MIDLOTHIAN AT (804) 897-2245 (12100 MIDLOTHIAN TURNPIKE, MIDLOTHIAN, VA 23113) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11057945

Incident

Dec 12, 2017

I HAVE 3 RECALLS ON MY VEHICLE. TWO OF THEM INVOLVE AIR BAGS AND THE THE HEAT VALVE MALFUNCTION THAT COULD BE VERY DANGEROUS. I CONTACTED BMW DEALERSHIP AND THEY MENTIONED THEY DON'T HAVE ANY PARTS FROM BMW TO FIX TWO OF THEM AND HAVE ME ON A WAITING LIST FOR THE THIRD AND WILL CONTACT ME, NO TIME FRAME WAS GIVEN. I CONTACT BMW NORTH AMERICA AND THEY DIRECT ME BACK TO THE DEALERSHIP. SO I'M DRIVING A VEHICLE WITH 3 RECALLS AND NO TIME FRAME ON WHEN THESE WILL BE FIXED. I DON'T WANT ANYTHING HAPPENING WHILE I'M IN THE VEHICLE SINCE IT IS A 2007.

NHTSA ID

11057804

Incident

Dec 17, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW X3. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2017. THE DEALER (BMW NORTH SCOTTSDALE, 18018 N SCOTTSDALE RD, PHOENIX, AZ 85054) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11052491

Incident

Jul 17, 2017

Mileage

96,000 mi

TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT STATED THAT THE AIR BAG WAS VISIBLE FROM THE PASSENGER SIDE OF VEHICLE. THERE WERE NO WARNINGS LIGHTS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT INFORMED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

11052446

Incident

Jan 1, 2015

Mileage

100,000 mi