2024 BMW X3 Owner Complaints

I was pulling out of a parking spot and my X3 completely stalled and lost power. I got infomation on my screen to take my car to my dealer as soon as possible. I was able to start and drive it home. The following week I took it to the dealer for the problem. My local BMW dealer has had my X3 since July 27th over 2 weeks. They said they waiting for a code or fix for what happened. I don’t know if it’s a power train or engine problem. My X3 only has 21,000 miles on it. My concern is this problem could have happened on highway and I could have had a different outcome.

NHTSA ID

11755469

Incident

Jul 18, 2026

Since purchasing my vehicle, I have experienced numerous ongoing issues that BMW has failed to address. The problems include: A squealing and beeping noise coming from the engine. The headlights turning on by themselves. Interior lights turning on without warning. The vehicle shaking while driving. The check engine light repeatedly coming on. A recent gasoline smell that required me to take the vehicle to the shop due to safety concerns. The roof making a popping noise when driving over uneven driveways or surfaces. I have documented many of these issues with multiple videos. Despite providing evidence and repeatedly reporting these problems, BMW has ignored my concerns and has not adequately resolved the defects.

NHTSA ID

11750438

Incident

Aug 23, 2024

I was driving on the interstate at about 65-70 MPH when the sunroof exploded without apparent cause. This caused glass to be scattered throughout the vehicle and given the sudden event, sound and disruption to driving I would say that this is a safety issue. The same day this happened I dropped the car off at the dealer for repair estimate and coincidentally there was another BMW, a new X7, that just had the same thing happen without cause. This makes me think that there is a manufacturing defect.

NHTSA ID

11749474

Incident

Jul 7, 2026

The contact owns a 2024 BMW X3. The contact stated while driving 5 MPH, attempting to park the vehicle in the park the vehicle, while depressing the brake pedal the vehicle unintendedly accelerated independently causing the vehicle to drove over the curb and the contact mention due to the impact the rear passenger tire was damaged and before the brake pedal she could hear the vehicle began to decelerate independently and while depressing the brake pedal with her left foot . No warnings light illuminated A dealer was contacted. The vehicle was towed to the dealer where they inspected the vehicle, and they informed the consumer there was no failure. The contact mention that this failure had occurred on two different occasions. The manufacturer was notified of the failure offered no assistance and denied helping the consumer. The approximate failure mileage was 17,903.

NHTSA ID

11742130

Incident

Apr 18, 2026

Mileage

17,903 mi

I started to pull forward from a pharmacy drive-through at an intended low speed (approximately10/15 mph) for a right turn onto a driveway. The car was on auto-hold and in drive gear. When I turned right, the vehicle went into a full throttle acceleration and continued until impact. Brakes were totally ineffective. A TWO-LINE BRIGHT YELLOW MESSAGE FLASHED IN THE INSTRUMENT PANEL, "TRANSMISSION MALFUNCTION". There was no automatic braking or forward collision function. I made a hard left turn in about 40 feet to avoid a shopping center parking lot. The vehicle continued until colliding with a concrete filled bollard and an automotive electric charging station. The vehicle charging at this station was also struck. My vehicle fell back, landing on its right side. The driver's airbag and both side curtains deployed. I was left suspended in the seat belt until the Fire Department, Emergency Services and the Highway Patrol arrived. A Jaws of Life was used to open the sunroof and extract me. I was transported by ambulance to an emergency treatment center. I was examined there and imaging done. I sustained a ruptured tendon in the middle right finger (permanent damage) and sagittal band ruptures in two fingers on that hand. There were numerous scrapes and bruises on the left thigh, both forearms and hands as well as minor cuts on my forehead. Also, post -accident, I experienced neck pain and overall soreness for several days due to whiplash. The Event Data Recorder was unattainable as insurance paid the claim for the totaled car within one week and assumed ownership. According to the salvage yard, it was sold shortly thereafter. Refer to NHTSA ID number 11659896 for this issue with another 2024 BMW x3 Photos to accompany complaint will be sent by email with VIN #

NHTSA ID

11740159

Incident

Mar 5, 2026

[XXX] old infant's face was cut and bleeding from the Chicco Fit360 ClearTex Rotating Car Seat's safety straps with included pads INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11735435

Incident

Apr 24, 2026

The contact owns a 2024 BMW X3. The contact stated that while driving at an undisclosed speed, the windshield unexpectedly cracked on several occasions without impact. The contact stated that the crack originated at the top of the windshield and extended approximately six inches toward the driver’s side. The vehicle was taken to the dealer, but was not inspected. The dealer ordered replacement windshields several times. The contact stated that after the windshield was replaced, the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 45,000.

NHTSA ID

11728646

Incident

Apr 1, 2026

Mileage

45,000 mi

To Whom It May Concern, I am submitting this supplemental update to formally document continued delay and lack of action by BMW following notification of serious vehicle safety concerns involving risk to minor passengers. BMW was notified in writing of multiple safety-related incidents involving system reliability and unauthorized access behavior. These concerns escalated to an incident occurring while the vehicle was in motion, presenting immediate risk to occupants, including two minor children. Despite acknowledgment of these concerns, BMW has: Failed to open a repair order to document the safety defects; Conditioned inspection on continued operation of a vehicle reported as unsafe; Failed to provide a timely, safe alternative path for inspection (e.g., coordinated tow and uninterrupted transportation); Gone silent for extended periods after acknowledgment of safety risk. I have expressly stated that the vehicle is unsafe to operate and that continued delay creates ongoing risk. I have also stated my willingness to cooperate fully with inspection and documentation provided that such cooperation does not require placing occupants at risk. This supplemental notice is submitted to preserve the record that continued inaction following acknowledgment of a safety concern may constitute failure to mitigate known risk. All communications, incidents, and delays are being documented. I respectfully request that this update be added to the record and considered as part of any safety or compliance review. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11711502

Incident

Jan 16, 2026

This submission is a supplemental update to my existing NHTSA complaint regarding my BMW X3. On [XXX], at approximately [XXX], while the vehicle was traveling approximately 40 MPH with the doors locked, the rear passenger door opened while the vehicle was in motion. A [XXX] child was secured in a rear car seat at the time. A [XXX] child witnessed the event while I was dropping him off at school. No audible or visual warning alerts activated before or during the incident. This event follows prior electronic access and system reliability concerns reported in November and December 2025, including operation without key presence and unauthorized access behavior. I believe these events may be related and indicative of a broader electronic or body control system failure. Due to the seriousness of this incident involving minor occupants, I no longer consider the vehicle safe to operate. The vehicle is pending inspection and has not been driven further. I am submitting this update to document a potential child-safety defect and to ensure this information is considered as part of NHTSA’s review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11709332

Incident

Jan 7, 2026

I am submitting a supplemental update to my existing safety complaint regarding my BMW vehicle. On December 29, 2025, additional safety-related malfunctions occurred while the vehicle was parked and without the key present. A vehicle window rolled down autonomously, and the heating system temporarily stopped functioning during winter conditions. These failures follow an earlier incident on November 15, 2025, in which the vehicle continued operating without the key present and without any audible or visual warning, while two minor children were occupants. The involvement of multiple electronic systems—including key detection, window controls, and HVAC—suggests a potential electronic network or CAN-bus-related defect. These conditions present risks related to vehicle security, environmental exposure, and passenger safety. The vehicle is currently unsafe for transport of minors and unreliable for use during winter conditions. I am submitting this update so NHTSA’s records reflect continued post-notice safety malfunctions.

NHTSA ID

11707665

Incident

Dec 29, 2025

Supplemental Update – Manufacturer Response to Safety Complaint (BMW) I am submitting this supplemental update in connection with my existing NHTSA safety complaint regarding my BMW vehicle. Following my report that the vehicle continued operating without the key present while transporting minor children, BMW of North America acknowledged the concern and indicated it was under review. However, BMW has now stated that it is closing my case file without: • Conducting any inspection; • Issuing written findings; • Providing a safety explanation or analysis; or • Confirming whether the reported behavior is a defect, system failure, or normal operation. BMW has conditioned further assistance on dealership inspection while simultaneously closing the manufacturer-level case, creating a gap in accountability and preventing meaningful review of the safety issue at the corporate level. I am not refusing inspection and remain willing to present the vehicle. My concern is that BMW’s attempt to close the case prior to evaluation undermines safety reporting and limits transparency regarding potential risks to drivers and passengers. Please add this update to my complaint record for consideration in any review or investigation.

NHTSA ID

11704585

Incident

Nov 15, 2025

I am reporting a serious safety issue involving my 2024 BMW X3 purchased from Countryside Mitsubishi in Countryside, Illinois, on November 7, 2025. Within hours of purchase, I discovered multiple defects that were not disclosed before the sale. The most concerning issue involves the windshield wiper system and forward sensor components, which began to malfunction immediately. The vehicle’s onboard system initially flagged a windshield sensor fault. I later discovered that the original BMW windshield had been replaced with a non-OEM part, which BMW confirmed voided the vehicle's factory warranty and disabled key safety features dependent on OEM calibration. I was never informed of the windshield replacement at time of sale. When I raised concerns with the dealership, they admitted to using a sensor “workaround” instead of a proper replacement, which BMW later explained is not compliant with their specifications and leaves the vehicle’s advanced safety systems—such as forward collision alerts—compromised. The dealership falsely stated the repair was done by BMW-certified technicians, which was later denied by the repair staff. This defect creates a major visibility and safety hazard. I experienced intermittent wiper failure during poor weather, and the washer fluid system also failed to operate reliably. Despite repeated contacts, the dealership refused to install an OEM windshield or resolve the defect through an authorized BMW service provider. BMW has confirmed that their safety systems will not function correctly unless an OEM windshield and correct calibration process are used. This places me and others at serious risk during adverse weather or emergency braking situations. I have full documentation, a repair timeline, videos of the malfunction, and correspondence with the dealership. The vehicle is still in my possession and available for inspection upon request. I urge NHTSA to investigate this case for potential noncompliance and safety risk.

NHTSA ID

11704127

Incident

Nov 26, 2025

I am reporting a safety defect involving a 2024 BMW X3 xDrive30i. The vehicle continued operating for several miles with no key inside the vehicle, and at no point did the car display a “Key Not Detected” warning, icon, or audible alert. Two minors were present during this incident. This indicates a failure of the key-recognition system, immobilizer logic, and associated warning functions. BMW’s safety system should detect the absence of the key and immediately warn the driver. Failure to issue a warning presents a significant safety hazard, as the driver may unknowingly operate the vehicle without the ability to restart, secure the car, or be alerted to a loss of security control. BMW Roadside Assistance documented the incident. BMW North America has not provided a case number, safety review, or written plan for addressing the defect despite multiple requests. This lack of response is concerning for a safety-critical malfunction. I am requesting NHTSA’s review of this defect and BMW’s handling of the matter.

NHTSA ID

11701812

Incident

Nov 17, 2025

*Rear differential bolt and bushing failure two times in less than twelve months. Rear drive making loud banging noises. Vehicle not able to drive. Vehicle rear drive failed as vehicle was in motion. *If I was traveling at high rate of speed, this could have cause the vehicle to lose control. *Problem was reported to dealer and fixed the first time. The second time the dealer refused to fix the problem. *Vehicle was inspected by dealer and I was blamed for the bolt and bushing failure, with no proof of any fault or abusive driving. *No warning lamps or messages were alerted to warn of any danger or damage to vehicle. *First Incident was January 14th, 2025. Second incident was August 28th, 2025.

NHTSA ID

11689979

Incident

Aug 28, 2025

I own a 2024 BMW X3 that has developed a recurring and unpredictable safety issue with the tailgate. Without any input from me — and without pressing the key fob, tailgate button, or any switch — the rear tailgate will open on its own. This has occurred multiple times while the vehicle was parked, locked, and unattended, and it has also happened shortly after driving and parking. I brought the vehicle to an authorized BMW dealership for diagnosis under warranty. The dealership inspected the vehicle but was unable to identify the cause and returned the vehicle without repairing the problem. Despite my request for further escalation (such as opening a technical case with BMW’s engineering team), the issue remains unresolved. This defect poses a significant safety risk. An uncommanded tailgate opening could result in the vehicle’s contents falling out, create a road hazard, or lead to injury to people nearby. It also increases the risk of theft or water intrusion into the cargo area. The problem is intermittent and unpredictable, but it continues to happen. I am submitting this report because the issue remains unresolved by the manufacturer and could endanger both occupants and the public.

NHTSA ID

11689978

Incident

Sep 18, 2025

Driving on the highway, unexpectedly i was not able to turn anymore. On the road was something I wanted to not hit, but steering did not work as usual. The car was forced to the left into the wall and the only thing i was able to do was using the breaks steady and slowly. Steering in the other direction did not work and in the end i hit the divider wall on the left shoulder

NHTSA ID

11678605

Incident

Jul 28, 2025

We have had 3 windshields crack in exactly the same spot with little or no signs of impact. The first incident we heard something impact the windshield and within 1/2 hour a crack developed at the top of the windshield and spread straight down to the base. The second no impact was heard but the crack showed the same pattern as the first. The third time there was a slight impact sound, the crack began showing 5 days later. These are all OEM windshields, the dealer says there have been no other reports like this.

NHTSA ID

11667229

Incident

May 23, 2025

The digital instrument cluster that displays the speedometer and other information will occasionally not illuminate when the car is started leaving the driver unable to know how fast they are going. This is so dangerous. This has happened to me at least 4 times in the past 6 months

NHTSA ID

11663514

Incident

May 28, 2025

The contact owned a 2024 BMW X3. The contact stated that while driving at approximately 35 MPH and turning right, the vehicle unintentionally continued accelerating and veering to the right. The contact stated that she had depressed the brake pedal, but the brakes did not respond. The contact stated that the vehicle jumped the curb, the contact was not able to steer the vehicle back onto the roadway because the steering wheel was seized. The contact stated that the vehicle hit a traffic sign and side-swiped a street light pole. The contact stated that the vehicle then crashed into a parked vehicle head-on and stopped. The contact stated that the air bags had not deployed during the front-end collision. The contact stated that the police and emergency services had arrived. The contact was transported to a hospital, and the police issued a report. The contact stated that she had bruises on her chest, ribs, both arms, and wrists. The contact also had a whiplash injury to her neck. The vehicle was towed to an impound lot, and a total loss was declared. The manufacturer was informed of the failure. The failure mileage was approximately 17,000.

NHTSA ID

11659896

Incident

Mar 26, 2025

Mileage

17,000 mi

The contact owns a 2024 BMW X3. The contact received notification of NHTSA Campaign Number: 25V106000 (LATCHES/LOCKS/LINKAGES); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11657796

Incident

Mar 5, 2025

The contact owns a 2024 BMW X3. The contact received notification of NHTSA Campaign Number: 25V106000 (LATCHES/LOCKS/LINKAGES); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the rear driver’s and rear passenger’s side doors would open with one action instead of two. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 18,114. VIN tool confirms parts not available.

NHTSA ID

11656719

Incident

Feb 28, 2025

Mileage

18,114 mi

I was entering 4-lane highway from a side street. While accelerating, the engine suddenly stopped. The dashboard went black, except for a red outline of the car. In the second or two that I was looking for a place to get off the highway, the car restarted, and all indicators returned to normal on the dash. I completed my errands without incident. Since the original incident on Monday, [XXX], I have driven the car on several short errands without incident. I believe this incident may be related to your recall 25V-202. Thank you [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11654166

Incident

Apr 7, 2025

The contact owns a 2024 BMW X3. The contact stated that while making a left turn at 20 MPH, a warning chime sounded followed by an alert on the instrument panel which indicated that the rear passenger’s side door had opened with a child strapped in a car seat by the door. The contact immediately pulled over and closed the door. Upon investigation, the contact discovered NHTSA Campaign Number: 25V106000 (Latches/Locks/Linkages); which the contact linked to the failure. The manufacturer was notified of the recall and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 10,000.

NHTSA ID

11645622

Incident

Feb 22, 2025

Mileage

10,000 mi

Before I heard about the recall, about 1 week prior while we were on the highway my son was as in his car seat and we were about few mile to our destination his door unlocked and opened. We had to pull over to close it and was very alarmed.

NHTSA ID

11645612

Incident

Feb 22, 2025

As I was pulling into a parking stall at work, I pressed on the brake and the vehicle did not stop. It went up over the sidewalk which is stepped up from the parking lot 4-6". i continued to press the break in as far as I could and the vehicle continued to travel at least 20 and stopped when it hit the building. The vehicle is equipped with the automatic emergency breaking and collision warning in which neither worked. The brick on the building was only scrapped. However, there are windows right at the brick line at the location that my car stopped. The car did not go through the window or the building. If it would have, it could have injured those inside. I was pressing on the breaks so hard that I have an injury to my toe. I have not seen a doctor yet, but it's possible that I broke it as I was pressing that hard. The vehicle has not been inspected by the insurance company, manufacturer, or dealership yet. I called the dealership and asked that it be inspected and a diagnostic run immediately. The dealership said they cannot get me in for a week. My vehicle is equipped with a Event Data Recorder.

NHTSA ID

11638763

Incident

Jan 27, 2025