2025 BMW X3 Problems

Vehicle: 2025 BMW X3 30 xDrive | VIN: [XXX] | Dealer: Weatherford BMW of Berkeley | No crash, no injury Complaint narrative: My 2025 BMW X3 30 xDrive (VIN [XXX]) has an open, active safety recall. BMW of North America has confirmed to me in writing (Executive Customer Care case #[XXX], most recently June 18, 2026) that the remedy parts are not available, and it has provided no repair date or estimated availability. I first raised this in April 2026; it remains unrepaired. Because of the open recall, BMW Financial Services will not allow me to transfer or pay off my lease, yet I continue to be charged $631.98 per month for a vehicle I cannot transfer and that has an unremedied safety defect. BMW has not offered a loaner, interim payment relief, or a repair timeline. I am requesting that NHTSA note the extended unavailability of the recall remedy for this vehicle. The 2025 X3 30 xDrive is subject to multiple BMW safety recalls; at least one campaign — NHTSA 25V202000 (starter-generator / positive battery cable; risk of engine stall and fire) — was issued with an interim notice stating the remedy was not yet available and that a second notice would follow once the remedy is ready, which is consistent with what BMW has told me. I am seeking confirmation of the exact open campaign on my VIN and a timely, free remedy as required by federal law. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Subject: Supplemental Evidence for Existing NHTSA Complaint / ODI #11711973 I am submitting supplemental safety information for my existing NHTSA vehicle safety complaint, ODI #11711973, involving my 2025 BMW X3, VIN [XXX] . Since filing, I had an additional BMW of Sterling visit/repair estimate dated April 22, 2026, mileage 17,628, RO #[XXX]. The dealer documented additional concerns including rough acceleration/jerking during the first drive of the day, intermittent A/C not blowing cold air and randomly blowing warm air, tire/wear concerns, left rear tire tread/screw concern, rear tires worn to 3mm, and alignment recommendation. This information supplements my existing complaint involving repeated unresolved safety/electrical/system concerns, including steering/safety concerns, driver-assistance/cruise-control malfunction, tire-pressure/tire-detection issues, key/door/alarm detection issues, HVAC/defrost malfunction, and unintended movement/self-activation concerns. Please add this information and the attached repair estimate/photos/videos to ODI #11711973. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Subject: Supplemental Evidence for Existing NHTSA Complaint / ODI #11711973 I am submitting supplemental safety information for my existing NHTSA vehicle safety complaint, ODI #11711973, involving my 2025 BMW X3, VIN [XXX] . Since filing, I had an additional BMW of Sterling visit/repair estimate dated April 22, 2026, mileage 17,628, RO #[XXX]. The dealer documented additional concerns including rough acceleration/jerking during the first drive of the day, intermittent A/C not blowing cold air and randomly blowing warm air, tire/wear concerns, left rear tire tread/screw concern, rear tires worn to 3mm, and alignment recommendation. This information supplements my existing complaint involving repeated unresolved safety/electrical/system concerns, including steering/safety concerns, driver-assistance/cruise-control malfunction, tire-pressure/tire-detection issues, key/door/alarm detection issues, HVAC/defrost malfunction, and unintended movement/self-activation concerns. Please add this information and the attached repair estimate/photos/videos to ODI #11711973. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On Feb. 25th, 2026, while driving at high speeds (about 45 mph), the vehicle suffered a sudden and total loss of motive power. Diagnostic reports(DIACODE: D6121_00000000_01_901) later confirmed a failing 12V battery system with only 37% startability limit. This critical electrical failure coincided with the engine stalling, which resulted in the immediate impairment of electronic power steering and brake assist. This made the vehicle extremely difficult to control safely, creating a life-threatening emergency. Despite being a 2025 model with only ~11000 miles, the dealership has failed to provide 48B system diagnostic and root cause upon request and the vehicle has been out of service for over 20 days.

Vehicle: 2025 BMW X3 30 xDrive | VIN: [XXX] | Dealer: Weatherford BMW of Berkeley | No crash, no injury Complaint narrative: My 2025 BMW X3 30 xDrive (VIN [XXX]) has an open, active safety recall. BMW of North America has confirmed to me in writing (Executive Customer Care case #[XXX], most recently June 18, 2026) that the remedy parts are not available, and it has provided no repair date or estimated availability. I first raised this in April 2026; it remains unrepaired. Because of the open recall, BMW Financial Services will not allow me to transfer or pay off my lease, yet I continue to be charged $631.98 per month for a vehicle I cannot transfer and that has an unremedied safety defect. BMW has not offered a loaner, interim payment relief, or a repair timeline. I am requesting that NHTSA note the extended unavailability of the recall remedy for this vehicle. The 2025 X3 30 xDrive is subject to multiple BMW safety recalls; at least one campaign — NHTSA 25V202000 (starter-generator / positive battery cable; risk of engine stall and fire) — was issued with an interim notice stating the remedy was not yet available and that a second notice would follow once the remedy is ready, which is consistent with what BMW has told me. I am seeking confirmation of the exact open campaign on my VIN and a timely, free remedy as required by federal law. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While actively driving at speed this loaner vehicle, the vehicle's Driving Assistance Professional Package (DAPP) completely deactivated without warning. This caused an immediate, unexpected loss of both adaptive cruise control and active lane-keeping steering assistance, requiring sudden manual emergency intervention to maintain control of the vehicle and avoid a collision. This is a severe safety defect. The vehicle has been presented to an authorized BMW dealership twice for this exact failure. It is currently on its second repair attempt and has been out of service for over 20 consecutive days. The dealership and manufacturer have been unable to permanently resolve my personal vehicle this electronic/steering system malfunction.

On May 26, 2025, after I arrived home and parked my 2025 BMW X3, the vehicle caught fire approximately 30 minutes later. The fire started due to a known recall issue (NHTSA Recall No. 25V202) related to the electrical/starter-generator connection, which can cause overheating and fire. I contacted BMW multiple times before the incident — on April 19, May 9, and May 25 — requesting help to fix the open recall, but they failed to take action. The fire was sudden and violent, putting my life and property at risk. Firefighters and police responded; case number: 25/200048976. I filed a claim with Progressive Insurance and have photos and documentation available.

I am reporting an unresolved safety recall (NHTSA Recall Number: 25V202) on my 2025 BMW X3 (VIN: [XXX] ). The recall is related to a defect in the electrical connection between the starter-generator and the positive battery cable. This could lead to engine stalling while driving, or in extreme cases, a fire due to overheating and smoldering. The defect creates a serious safety risk to both driver and passengers. I purchased this vehicle under financing, and I am still making monthly payments while being unable to safely use it. There is currently no remedy available, and BMW has not provided a timeline or solution. I am afraid to drive this car due to the potential danger. I am requesting urgent action from NHTSA to escalate the resolution of this safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The headlights have a shadow half way down the windshield making it very difficult to see at night. We don't feel safe driving when it is dark out. We took it to the dealer the end of January they saw what we were talking about. One of the foreman drove it home at night. He saw what we were talking about but gave no solutions. We took it in again the shop foreman adjusted the headlights up. We drove it at night. The adjustment did not help. I have been in contact with BMW of North America. They have offered no solution.

OE Windshield failed with a crack from no strike or extremely small pebbles. Have had to replace windshield 2x in 3 months of ownership. Others with the same FUYAO glass have had to replace multiple times as well. Owners are starting to figure out there may be a manufacturing defect in the glass.

After driving car a few minutes with the heated seats “on”, the driver’s seat became extremely hot. Driver burned finger upon checking the seat and a hole was burned through the seat upholstery. No warning lamps or messages appeared. We were concerned for further overheating or possible fire. Car has been at A & L Dealership, Monroeville, PA, since November 28, 2025. A & L Dealership notified us the vehicle had “short circuit in wiring”.

See attached document for complaint.

The headlights have a shadow half way down the windshield making it very difficult to see at night. We don't feel safe driving when it is dark out. We took it to the dealer the end of January they saw what we were talking about. One of the foreman drove it home at night. He saw what we were talking about but gave no solutions. We took it in again the shop foreman adjusted the headlights up. We drove it at night. The adjustment did not help. I have been in contact with BMW of North America. They have offered no solution.

When using the headlights there is a shadow across the top half of our windshield. The dealership was not able to fix, they acknowledged they could see what we are referring to. They are going to file a report with BMW. I do not know what to do in the meantime. This is our main transportation. This definitely needs a safety recall.

On Feb. 25th, 2026, while driving at high speeds (about 45 mph), the vehicle suffered a sudden and total loss of motive power. Diagnostic reports(DIACODE: D6121_00000000_01_901) later confirmed a failing 12V battery system with only 37% startability limit. This critical electrical failure coincided with the engine stalling, which resulted in the immediate impairment of electronic power steering and brake assist. This made the vehicle extremely difficult to control safely, creating a life-threatening emergency. Despite being a 2025 model with only ~11000 miles, the dealership has failed to provide 48B system diagnostic and root cause upon request and the vehicle has been out of service for over 20 days.

On 12/5/2025, while driving my 2025 BMW X3 at approximately 35 mph on Milwaukee Ave (IL Route 21) during rush-hour traffic, the vehicle displayed a “drivetrain malfunction” warning and immediately lost propulsion; the engine completely shut down. The vehicle could not be driven under its own power and remained stopped in traffic with a minor child passenger present, creating a traffic hazard and risk of being struck (including rear-ended). Ambient temperature was approximately 12°F and we were stranded for about 2 hours awaiting a tow. The vehicle was towed and is currently at Knauz BMW (Lake Bluff, IL) and is available for inspection. The specific failed component/system is UNKNOWN at this time This is a repeat event. Approximately three days after purchase in New Jersey (6/25/2025 purchase date, 6/28 was the incident date), the same vehicle experienced a similar sudden loss of propulsion/power/shutdown while driving in heavy traffic while driving at ~60mph, again with my minor child passenger present. This same error occurred twice before the vehicle was taken to Morristown BMW and kept approximately 10 days for diagnosis/repair. Per the dealer, BMW technical assistance was consulted during that repair. The problem has recurred despite the prior repair. I believe this presents a safety defect due to sudden loss of propulsion while driving. I drive along tollway routes weekly, with speeds of 65mph+.

**NHTSA Complaint — 2025 BMW X3 M50 Category: Suspension / Vehicle Stability** Video Evidence: A video showing the body motion over a standard safety speed bump is available here: [[XXX]] Complaint Summary: I am reporting a suspension and stability concern with my 2025 BMW X3 M50. At very low speeds (under 5 mph), when driving over standard safety zone speed bumps, the vehicle exhibits excessive side to side body motion. After crossing the bump, the SUV rocks left to right at least twice before settling, even when all four wheels travel over the bump in a straight line. This behavior is repeatable and occurs on multiple similar speed bumps in my parking garage. The condition is significantly reduced in Sport mode, where the suspension feels tighter and more controlled. In Comfort mode, the rocking motion is pronounced and feels unstable. Dealer Visit: I brought the vehicle to the BMW Service Center in Port Chester, NY on XXXThe dealer documented the issue exactly as I described it: “At very low speeds under 5 mph the vehicle has excessive side to side body motion, feels unsettled, rocks back and forth twice before settling… The condition is significantly reduced in Sports mode.” Despite acknowledging the symptoms, the service manager stated that “the suspension is normal,” noted that there were “no Check Control Messages,” and reported that they “compared to another X3 M50 and vehicle feels the same.” No repairs were performed. Safety Concern: The side to side oscillation affects vehicle stability and driver control during low speed maneuvers, especially in confined areas such as parking garages. I am submitting this complaint to request further investigation into whether this suspension behavior is normal for this model or indicative of a potential defect in the suspension damping or stability control calibration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Brand new 2025 BMW X3 loud suspension noise coming front the font below 20 miles per hour. The car has ~5,000 miles. It happens every time and is pretty consistent. You can hear every imperfection on the road. I think is can be a safety concert - I see multiple reports that having similar concern.

Vehicle: 2025 BMW X3 Complaint Description: I am reporting a serious safety defect involving sudden unintended acceleration, braking abnormalities, steering looseness, and electronic system failures. Within days of purchase, the vehicle began experiencing infotainment system freezing and electronic malfunctions. Over time, steering looseness and abnormal brake behavior developed. These issues were reported to authorized BMW service centers but were not corrected or properly documented. On May 17, 2025, while the vehicle was stationary and in park, it suddenly accelerated without driver input after a passenger exited the vehicle. I attempted to brake, but the vehicle continued forward and collided with a stone structure, causing injury. BMW later claimed driver error based on post-collision data but ignored extensive pre-collision defect evidence. The vehicle was returned from repairs and continues to exhibit malfunctions. I believe this vehicle presents a serious safety risk to drivers, passengers, and the public.

I am reporting a persistent and concerning mechanical issue with my 2025 BMW X3. A clunking noise is occurring frequently, particularly over uneven road surfaces and during normal driving maneuvers such as turning, accelerating, or braking at low speeds (generally below 20 mph). This noise is accompanied by a noticeable vibration that can be felt through the steering wheel and the brake pedal. The sound has been heard and confirmed by several passengers who have ridden in the vehicle with me. I have brought this issue to the attention of my local BMW dealership on August 6, 2025. During my visit, the service team was unable to replicate the issue and stated they could not confirm a problem. They advised me to continue driving the vehicle and suggested that if a defect exists, it would likely worsen over time and become easier to diagnose. I have since contacted the dealership again to request a more thorough inspection, as the issue has not resolved and remains a significant concern.

The contact's husband owns a 2025 BMW X3. The contact stated that on multiple occasions while retrieving items out of the vehicle's liftgate, the liftgate door would independently shut while an individual was there. The contact stated that on one occasion, the liftgate door had pinned her against the vehicle and the contact used excessive force to open the liftgate. The contact had taken the vehicle to the dealer on three separate occasion; however, they failed to duplicate the failure after each visit. The contact stated that she fears using the vehicle due to the liftgate failure. The vehicle was not repaired. The contact made multiple attempts to reach the manufacturer; however, both the contact and the manufacturer repeatedly missed each others phone calls. The contact eventually sent an email to the manufacturer; the contact had yet to receive a response to his email. The failure mileage was 1,500.

The contact owns a 2025 BMW X3. The contact stated that while reaching into the vehicle, his jacket became snagged. After a visual inspection, the contact observed a "D-ring" metal sticking out a 1/4 inch from the interior C-Pillar, creating a potential laceration risk. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 100.

On May 26, 2025, after I arrived home and parked my 2025 BMW X3, the vehicle caught fire approximately 30 minutes later. The fire started due to a known recall issue (NHTSA Recall No. 25V202) related to the electrical/starter-generator connection, which can cause overheating and fire. I contacted BMW multiple times before the incident — on April 19, May 9, and May 25 — requesting help to fix the open recall, but they failed to take action. The fire was sudden and violent, putting my life and property at risk. Firefighters and police responded; case number: 25/200048976. I filed a claim with Progressive Insurance and have photos and documentation available.

Passenger restraint system malfunction