2025 BMW X3

The operating system is yielding extremely poor results. After purchasing the vehicle, the operating system wouldn't remember the settings for the selected driver and would randomly changing settings. At one point, the turn signals on the vehicle stopped working because of the issues with the operating system. This is a direct violation of safety laws and effectively deemed the vehicle undriveable. The vehicle was serviced by the dealer, at which point they stated that there was a communication issue in the vehicle and that it was solved. The vehicle then performed well for about six months, but is now exhibiting the same issues, but manifesting in different ways. One example is where the displayed speed of the vehicle on the dash doesn't align to GPS speed readouts, and the value changing between startups. On a recent trip, I had the speed set by cruise control at 80mph on the dash, however was confirmed at 76 via GPS. After stopping and restarting the vehicle, I set the cruise back at 80, and now the GPS showed 79. This tells me that the operating system of the vehicle is randomly choosing how fast the vehicle is actually traveling, and how many miles are being put on the car. If the manufacturer can control this, they can determine how quickly vehicles achieve certain mileage benchmarks without the public being aware. This is very much a safety concern, in addition to BMW committing fraud. I have zero tolerance for an organization committing fraud.

NHTSA ID

11767297

Incident

Sep 9, 2026

Started car but the infotainment screen remained off. Would not turn on even after restarting the vehicle.

NHTSA ID

11766984

Incident

Sep 23, 2026

Driving the vehicle and the entire digital display shut off so the digital speedometer display and infotainment system went completely off. Car engine was still running and driving but driving informaiton was completely off. Vehicle felt unsafe. Going slow enought to come to a complete stop. I had to pull over to restart the car in order to see digital display.

NHTSA ID

11766983

Incident

Feb 2, 2026

FMVSS 111 is violated when iDrive9 user experience screen elements cover the rear view camera video feed. This occurs when a user HMI interaction occurs while in reverse. The HMI transitions to another window on top of the rear view. The only way to return to rear-view is to exit park assist mode and re-enter, or to put the vehicle in drive/park and then reverse again. This is dangerous while backing up and confusing to correct.

NHTSA ID

11763817

Incident

Sep 12, 2026

**NHTSA Complaint — 2025 BMW X3 M50 Category: Suspension / Vehicle Stability** Video Evidence: A video showing the body motion over a standard safety speed bump is available here: [[XXX]] Complaint Summary: I am reporting a suspension and stability concern with my 2025 BMW X3 M50. At very low speeds (under 5 mph), when driving over standard safety zone speed bumps, the vehicle exhibits excessive side to side body motion. After crossing the bump, the SUV rocks left to right at least twice before settling, even when all four wheels travel over the bump in a straight line. This behavior is repeatable and occurs on multiple similar speed bumps in my parking garage. The condition is significantly reduced in Sport mode, where the suspension feels tighter and more controlled. In Comfort mode, the rocking motion is pronounced and feels unstable. Dealer Visit: I brought the vehicle to the BMW Service Center in Port Chester, NY on XXXThe dealer documented the issue exactly as I described it: “At very low speeds under 5 mph the vehicle has excessive side to side body motion, feels unsettled, rocks back and forth twice before settling… The condition is significantly reduced in Sports mode.” Despite acknowledging the symptoms, the service manager stated that “the suspension is normal,” noted that there were “no Check Control Messages,” and reported that they “compared to another X3 M50 and vehicle feels the same.” No repairs were performed. Safety Concern: The side to side oscillation affects vehicle stability and driver control during low speed maneuvers, especially in confined areas such as parking garages. I am submitting this complaint to request further investigation into whether this suspension behavior is normal for this model or indicative of a potential defect in the suspension damping or stability control calibration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11753386

Incident

May 1, 2026

Vehicle: 2025 BMW X3 30 xDrive | VIN: [XXX] | Dealer: Weatherford BMW of Berkeley | No crash, no injury Complaint narrative: My 2025 BMW X3 30 xDrive (VIN [XXX]) has an open, active safety recall. BMW of North America has confirmed to me in writing (Executive Customer Care case #[XXX], most recently June 18, 2026) that the remedy parts are not available, and it has provided no repair date or estimated availability. I first raised this in April 2026; it remains unrepaired. Because of the open recall, BMW Financial Services will not allow me to transfer or pay off my lease, yet I continue to be charged $631.98 per month for a vehicle I cannot transfer and that has an unremedied safety defect. BMW has not offered a loaner, interim payment relief, or a repair timeline. I am requesting that NHTSA note the extended unavailability of the recall remedy for this vehicle. The 2025 X3 30 xDrive is subject to multiple BMW safety recalls; at least one campaign — NHTSA 25V202000 (starter-generator / positive battery cable; risk of engine stall and fire) — was issued with an interim notice stating the remedy was not yet available and that a second notice would follow once the remedy is ready, which is consistent with what BMW has told me. I am seeking confirmation of the exact open campaign on my VIN and a timely, free remedy as required by federal law. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11745088

Incident

Apr 15, 2026

Subject: Supplemental Evidence for Existing NHTSA Complaint / ODI #11711973 I am submitting supplemental safety information for my existing NHTSA vehicle safety complaint, ODI #11711973, involving my 2025 BMW X3, VIN [XXX] . Since filing, I had an additional BMW of Sterling visit/repair estimate dated April 22, 2026, mileage 17,628, RO #[XXX]. The dealer documented additional concerns including rough acceleration/jerking during the first drive of the day, intermittent A/C not blowing cold air and randomly blowing warm air, tire/wear concerns, left rear tire tread/screw concern, rear tires worn to 3mm, and alignment recommendation. This information supplements my existing complaint involving repeated unresolved safety/electrical/system concerns, including steering/safety concerns, driver-assistance/cruise-control malfunction, tire-pressure/tire-detection issues, key/door/alarm detection issues, HVAC/defrost malfunction, and unintended movement/self-activation concerns. Please add this information and the attached repair estimate/photos/videos to ODI #11711973. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11739574

Incident

Apr 22, 2026

The headlights have a shadow half way down the windshield making it very difficult to see at night. We don't feel safe driving when it is dark out. We took it to the dealer the end of January they saw what we were talking about. One of the foreman drove it home at night. He saw what we were talking about but gave no solutions. We took it in again the shop foreman adjusted the headlights up. We drove it at night. The adjustment did not help. I have been in contact with BMW of North America. They have offered no solution.

NHTSA ID

11737246

Incident

Oct 25, 2025

Air Bag Return

Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases itmay happen that stored fault memory codes (DTCs) and the MIL (warning light) are not automaticallydeleted even though the underlying malfunction has already been rectified. This does not comply with the statutory OBD specifications.

The BCP controls several vehicle functions, including the windscreen wipers and air conditioning actuators. Low current flow may cause excessive current in parts of the BCP circuit board and damage the unit. If a fault occurs, the wipers or air flap controls may operate incorrectly or fail. A wiper failure is indicated by a yellow warning light and the “Windscreen wiper fault” Check Control message.

A gap between the rear left door seal and the side frame may allow moisture to enter. This can cause waterto splash onto occupants when the door is opened and may also increase wind and road noise.

When pulling on the hood (highlighted inorange in the top photo) release lever (highlighted in orange in the bottomphoto; driver’s footwell shown ) , there is anoticeable lack of cable tension; and the hoodwill not unlock.

Check Control message and a minimally changed steering feel.