2025 Buick Enclave

On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until the vehicle comes to a complete stop. At this point, ABS, brake assist, stability control, and traction control functions are lost. The loss of these functions causes the vehicle to set one of three Diagnostic Trouble Codes (DTCs) based on failed performance criteria for the Electronic Brake Control Module (EBCM). These DTCs, in turn, activate several driver alerts: an audible chime, a visual “Service Brake System” message in the display, and multiple illuminated Malfunction Indicator Lights (MILs) for the ABS, Traction Control, and Brakes informing the driver of loss of functionality. The vehicle speed will also be limited to 70 KPH (43 MPH). Since opening PE24011, ODI has continued to receive reports of loss of brake assist. Some of these reports describe symptoms inconsistent with GM’s description of a spindle failure. These reports allege an immediate loss of brake assist functionality as opposed to the loss occurring after the vehicle comes to a complete stop. The sudden loss of brake assist during a braking event could result in extended braking distance, which increases the risk of a crash or injury. ODI believes further analysis is necessary to assess the potential for failures in GM’s eBoost system to resulting in safety-related outcomes. At this time, ODI is aware of the following vehicles that are equipped with this eBoost system: 2023-2026 MY Cadillac Lyriq, Chevrolet Colorado, and GMC Canyon; 2024-2026 MY Buick Enclave, Envision; Chevrolet Blazer EV, Equinox EV, Traverse; Cruise Origin; and GMC Acadia; 2025-2026 MY Cadillac Celestiq and Optiq. ODI is also aware of 2024-2026 MY Acura ZDX and 2024-2026 MY Honda Prologue vehicles that were built with this system. The Acura and Honda vehicles were manufactured by GM in a joint venture with Honda, and will be included in the Engineering Analysis as peer vehicles. ODI is opening this Engineering Analysis to further assess the safety-related consequences of a failed eBoost system. In addition, ODI is expanding the scope of the investigation to encompass all GM vehicles that share this eBoost system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

The contact owns a 2025 Buick Enclave. The contact stated that while driving forward or in reverse, the service brakes made abnormal squealing sounds. The vehicle was taken to the dealer on multiple occasions, where the rear brake pads were replaced and brake lubricant was applied. The dealer informed the contact that the squealing sound would self-correct within 15,000 miles of driving; however, the failure persisted. The failure mileage was 7,000.

NHTSA ID

11775637

Incident

Oct 1, 2025

Mileage

7,000 mi

The contact owns a 2025 Buick Enclave. The contact stated that while driving 10 MPH, the brakes suddenly failed with the "Brake Assist Failure" and "Service ESC" warning lights illuminated. After restarting the vehicle, the contact received a secondary message that the vehicle would be limited to 45 MPH, with an instruction to press the brake pedal very hard. The contact stated that the brake pedal felt extremely squishy and unsafe to operate because it failed to operate properly. On a separate occasion, the vehicle shut off without warning, with a very loud clicking sound coming from the vehicle. After several attempts, the vehicle was restarted, and the audio and electronics functioned as needed for minutes of driving. The vehicle was taken to the dealer for the electrical failure, and the technicians attempted a telematics control module reprogramming. The dealer stated that the module was already updated but discovered that the module was no longer communicating, which created several issues. After restarting the module, the vehicle was temporarily repaired. The vehicle was taken back to a local dealer but was not yet diagnosed or repaired. The failure mileage was 38,000.

NHTSA ID

11768025

Incident

Sep 25, 2026

Mileage

38,000 mi

The sunroof exploded without warning. Driving 57 MPH on a 55 MPH road, it was a sunny day, there were no cars around me and there were open fields on both sides of me. My daughter (17-years old) was starring up at the sunroof when the sunroof exploded.....And it sounded like a gunshot. Manufacturer would not warranty the sunroof as I could not prove the glass was not broken by an object.

NHTSA ID

11763565

Incident

Jul 21, 2025

The contact owned a 2025 Buick Enclave. While the contact’s daughter was driving through an intersection on a green light at an undisclosed speed, a truck crashed into the front driver’s side of the vehicle. Upon impact, the air bags failed to deploy. The contact and his wife and daughter were all transported for medical attention and were checked for injuries. The contact received a CT scan and was currently undergoing physical therapy and pain management injections for back and hip injuries. The contact’s wife underwent CT scans, and the daughter was awaiting an MRI result following the follow-up with the primary care physician. A Police report was filed, and the vehicle was deemed a total loss by the insurance. The vehicle was towed to a tow lot. The dealer and the manufacturer were notified of the crash, and the manufacturer provided a case number. The failure mileage was approximately 14,300.

NHTSA ID

11750304

Incident

Apr 6, 2026

Mileage

14,300 mi

Driving at 30mph and all the dashboard lights turned on and all the warnings kept popping on the dashboard and 30 seconds later the brakes were not working when I was approaching a busy intersection. I was able to pump the brakes and stop the vehicle and put it in park and the vehicle shut off and nothing would work - not even the hazard lights. The vehicle is currently at the dealership being assessed.

NHTSA ID

11740224

Incident

May 26, 2026

I was driving and a variety of failure warnings popped up on my screen along with a total brake failure, unable to stop, had to coast until the vehicle was no longer moving. No accident resulted, but it could have been very serious. Mechanics diagnosed it as a loose battery cable.

NHTSA ID

11739449

Incident

Apr 21, 2026

The Automatic Emergency Braking (AEB) system activates unexpectedly and dangerously. Incident 1 5/7/2026: While driving approximately 2 mph in a drive-thru and rounding a curve, the vehicle suddenly applied full braking without warning. The braking force was severe enough that I struck my face on the steering wheel and my child was thrown forward in a secured car seat. Incident 2 5/19/2026: While merging onto a busy road behind a semi truck, the vehicle again applied sudden hard braking after I safely merged. This caused the vehicle behind me to nearly rear-end me, creating a high-risk traffic situation. These events occurred with no obstacle or reason that would justify emergency braking. In addition, the vehicle developed a coolant leak around 20,000 miles, raising concerns about overall reliability and potential related system issues. The unexpected braking presents a serious safety hazard and increases the risk of rear-end collisions and injury. The vehicle is being brought to a dealer for inspection, but the issue is intermittent and may not be easily reproduced.

NHTSA ID

11738785

Incident

May 19, 2026

The brakes make a squealing noise when backing up and this has been reported on many 2025 enclaves. There is also a repeated clicking noise after turning the vehicle off.

NHTSA ID

11737790

Incident

Oct 19, 2025

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

This Preliminary Information provides diagnostic tips and guidance for situations where key fobs cannot be learned or programmed successfully.

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

A customer may complain of a vibration under acceleration. Dealer is advised that engineering is investigating the concern and no repairs should be performed at this time.

This Preliminary Information is to inform technicians to not replace any parts at this time and to use the work around provided. When a fix is available, this PI will be updated to a bulletin.