EXTERIOR LIGHTING:HEADLIGHTS
2025 Ford Expedition
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 39 NHTSA owner-reported complaints for the 2025 Ford Expedition, most frequently naming the driver assistance, steering and interior & seats categories. 6 safety recalls have been issued covering this model year; and 153 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jul 2025 | 1 | 1 |
| Aug 2025 | 3 | 4 |
| Sep 2025 | 1 | 5 |
| Oct 2025 | 3 | 8 |
| Dec 2025 | 3 | 11 |
| Jan 2026 | 1 | 12 |
| Feb 2026 | 2 | 14 |
| Mar 2026 | 3 | 17 |
| Apr 2026 | 2 | 19 |
| May 2026 | 2 | 21 |
| Jun 2026 | 4 | 25 |
| Jul 2026 | 2 | 27 |
| Aug 2026 | 3 | 30 |
| Sep 2026 | 6 | 36 |
| Oct 2026 | 2 | 38 |
| Nov 2026 | 1 | 39 |
What owners report
Complaints grouped by the component NHTSA recorded
- Driver assistance1119.0%
- Steering712.1%
- Interior & seats610.3%
- Brakes610.3%
- Electrical610.3%
- Powertrain (other)58.6%
- Other / unspecified46.9%
- Visibility35.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
6 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; EXTERIOR LIGHTING:TAIL LIGHTS
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
My wife was sitting at a stop light with my little boy in the back at a stop and the moonroof blew up. Luckily she had the shade closed.
- NHTSA ID
- 11776871
- Incident
- Nov 9, 2026
While driving with my two children in the car, the sunroof exploded, causing glass shards to fall through the cover.
- NHTSA ID
- 11771818
- Incident
- Oct 16, 2026
I own a 2025 Ford Expedition MAX Platinum Ultimate. The second-row passenger-side seat has repeatedly failed to latch securely to the floor after being moved/folded. This problem has occurred multiple times. The vehicle has previously been taken to the Ford dealer for the problem, and repairs have been attempted. I have also previously been charged approximately $500 for a repair related to this recurring seat-latching issue, when the dealership blamed trash from the kids causing the issue. The condition has now occurred again, and the vehicle is displaying a warning indicating that the second-row seat is not properly latched. I am concerned this is a serious occupant-safety issue. A passenger, including a child, could potentially occupy the second-row seat while the seat is not securely latched to the vehicle. In a sudden stop or collision, an improperly secured seat could move and potentially cause injury. Ford has also issued SSM 54355 addressing certain 2025 Expedition/Navigator second-row seats that may not return to the latched position following Easy Entry operation. Given the repeated failures on my vehicle and the current seat-latch warning, I believe this condition should be investigated as a potential safety defect. The failure has occurred repeatedly despite previous repair attempts.
- NHTSA ID
- 11769639
- Incident
- Oct 6, 2026
2025 ford expedition android auto communication error 11 loops in connect-disconnect sequence continually Stopping/Restarting the engine WHILE DRIVING. Both phone and in vehicle displays screens flashing error screens. Real Clockwork Orange. MAJOR SAFETY ISSUE. Single driver in traffic, Fumbling with phone stuck flashing error-11 screen to turn it off. Quick dash to breakdown lane power down the phone. Phone must be turned off to restore normal operation of vehicle. If the phone is then turned on again, it attempts to make BT connection and same fiasco all over again until the BT pairing is disabled.
- NHTSA ID
- 11766931
- Incident
- Sep 24, 2026
I was driving home from work and my sunroof glass shattered! It sounded like a bomb went off right above my head. At the time there were no other vehicles around. Nothing touched my car. There’s no marks of anything it just shattered.
- NHTSA ID
- 11766882
- Incident
- Sep 24, 2026
See attached document for complaint.
- NHTSA ID
- 11766173
- Incident
- Jul 27, 2026
Similar to what has been widely reported online, my Expedition has an uncontrollable shake at highway speeds (70-85 mph). I have attempted to get the wheels and tires rotated and rebalanced which did not fix the issue. I will be taking the car back to the dealership for additional diagnosis and troubleshooting, but because this is a widely reported issue that Ford has not introduced a permanent fix for, I’m proactively reporting the issue.
- NHTSA ID
- 11765655
- Incident
- Dec 31, 2025
See attached document for complaint.
- NHTSA ID
- 11765077
- Incident
- Jul 21, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; SEATS
Some 2025-2027 Expedition/Navigator vehicles built on or before 21-Sep-2026 may exhibit second and/or third row power seat functions inoperative with diagnostic trouble code (DTC) U024D stored in the accessory protocol interface module (APIM). Vehicles built without multi-contour second row seats (without minor feature code BYBAL) may also display "Seat Cannot Lock Do Not Use" in the instrument panel cluster (IPC). This may be due to the software in the seat control module-J (SCMJ).<br/><br/>If the Ford Diagnostic Repair System (FDRS) shows the SCMJ offline during a network test, perform a battery disconnect/connect to restore SCMJ communication. Refer to Workshop Manual (WSM), Section 414-01. If SCMJ communication is not restored with the power reset, diagnose the SCMJ communication fault outside of this article. Refer to WSM, Section 418-00A.<br/><br/>If SCMJ communication was restored by the battery reset, reprogram the SCMJ using the latest software level of the FDRS scan tool to correct this condition. For claiming, use causal part number 14F042 and labor operations 12651D and 12651D4.<br/><br/>To
ELECTRICAL SYSTEM
A Cloud Assisted Diagnostic based on connected vehicle information is available for this VIN. The DTCs indicate that the vehicle requires the following replacement component - Power Liftgate Motor. The presence of this confirmed DTC provides dealer authorization to perform the following repair - Install a new Power Liftgate Motor. Repair instructions 1. Replace the Power Liftgate Motor Per Workshop Manual Section 501-03 Power Liftgate Motor. 2. Ensure Liftgate is aligned properly per Workshop Manual Section 501-03 Liftgate Alignment. 3. Update Software in the Rear Gate Trunk Module (GRTM).
ELECTRICAL SYSTEM
A Cloud Assisted Diagnostic based on connected vehicle information is available for this VIN. The DTC(s) present indicate that the vehicle requires a software update. The presence of this confirmed DTC provides dealer authorization to perform the following repair - Reprogram the following modules to the latest software level using the FDRS scan tool. Repair instructions 1. Update the Rear Gate Trunk Module (RGTM) to the latest calibration. 2. Ensure the Liftgate latch alignment is correct. Workshop Manual 501-03.
ELECTRICAL SYSTEM
Some 2025-2027 Expedition/Navigator vehicles may exhibit an intermittent electronic static/buzzing/screeching/humming noise from the front audio speakers that changes with engine RPM. This may be due to a software concern with the active noise cancellation system. Replacement of audio system components will not resolve this condition. Advise customers that engineering is currently investigating and developing a software solution that is expected by the end of Q1 2027.<br/ ><br /> If experienced, customers can temporarily clear the abnormal noise condition by stopping the vehicle in a safe location, placing the transmission in park, then pressing the audio volume control/power button 5 times until the vehicle center screen begins to reboot. The condition should also be temporarily resolved after parking the vehicle with the ignition off, doors locked, and keys moved more than 15 feet away from the vehicle allowing all systems to go to sleep for at least 15 minutes.<br/ ><br /> If a vehicle exhibits this condition, click on the "Submit Global Concern Report (GCR)" link at the upper right of the Professi
ELECTRICAL SYSTEM; SEATS
Some 2025-2027 Expedition/Navigator vehicles built without multi-contour second row seats (without minor feature code BYBAL) may exhibit a concern where the instrument panel cluster (IPC) displays "Seat Cannot Lock Do Not Use" for one or both second row seats. This message can appear if the seat control module-J (SCMJ) is offline. If the Ford Diagnostic Repair System (FDRS) shows the SCMJ offline during a network test, determine if a battery disconnect/connect restores SCMJ communication. Refer to Workshop Manual (WSM), Section 414-01. If not, diagnose communication faults referring to WSM, Section 418-00A.<br /><br /> If no communication faults are present but seat cannot lock warnings occur, engineering seeks feedback on latch sensor circuit voltage while the concern is present. Access (but do not disconnect) connectors C3136/C3135 under the affected second row seat(s). Using a multimeter, connect negative lead to body ground. Using a flex probe or similar, back probe terminals 2 and 22 on C3135 and record the voltage. Back probe terminals 8 and 23 on C3136 and record the voltage.
ELECTRICAL SYSTEM
Some 2024-2026 Nautilus and 2025-2026 Explorer/Aviator/Expedition/Navigator vehicles may experience Android Auto connection or general Bluetooth pairing concerns for both Android and IOS after an APIM software update. This may be due to the APIM software. To temporarily correct the issue:<br /><br /> * For Android Auto related issues: Clear Android Auto app storage in the center display screen. Vehicle Settings > Settings > Apps > Android Auto > Clear Storage. <br /> * For general Bluetooth connectivity issues: Clear Contacts Storage app storage in the center display screen. Vehicle Settings > Apps > Uncheck hide system apps > Contacts Storage > Clear Storage.<br /><br /> If the condition persists, perform a master reset from the center display screen, remove the vehicle from the phone, then re-pair the device.<br /><br /> If the condition continues to persist, refer to Workshop Manual (WSM), Section 415-00 for normal diagnostics and repair as necessary outside of this article.<br /><br /> If the condition is resolved, inform customers that engineering is currently working on a permanent solution
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2027 | 0 | 2 | 0 | — |
| 2026 | 11 | 2 | 0 | 47.4 |
| 2025Viewing | 39 | 6 | 0 | 64.9 |
| 2024 | 80 | 7 | 0 | 63.1 |
| 2023 | 65 | 8 | 0 | 66.2 |
| 2022 | 119 | 12 | 1 | 62.6 |
| 2021 | 243 | 12 | 1 | 64.9 |
| 2020 | 432 | 18 | 2 | 70.8 |
| 2019 | 535 | 11 | 2 | 71.4 |
| 2018 | 384 | 14 | 1 | 63.2 |
| 2017 | 359 | 4 | 0 | 58.7 |
| 2016 | 217 | 3 | 0 | 56.5 |
| 2015 | 164 | 3 | 0 | 52.9 |
| 2014 | 72 | 0 | 0 | 46.6 |
| 2013 | 92 | 0 | 1 | 44.6 |
| 2012 | 119 | 3 | 1 | 57.3 |
| 2011 | 71 | 0 | 1 | 45.7 |
| 2010 | 58 | 0 | 0 | 43.2 |
| 2009 | 28 | 1 | 0 | 38.2 |
| 2008 | 146 | 4 | 1 | 60.6 |
| 2007 | 215 | 2 | 1 | 49.4 |
| 2006 | 299 | 6 | 1 | 57.8 |
| 2005 | 315 | 5 | 1 | 55.4 |
| 2004 | 297 | 4 | 2 | 63.9 |
| 2003 | 615 | 6 | 1 | 60.9 |
| 2002 | 340 | 4 | 2 | 65.5 |
| 2001 | 578 | 10 | 6 | 69.9 |
| 2000 | 890 | 11 | 5 | 70.8 |
| 1999 | 946 | 9 | 5 | 65.2 |
| 1998 | 836 | 7 | 5 | 64.9 |
| 1997 | 853 | 9 | 7 | 66.6 |
| 1996 | 3 | 0 | 1 | — |
| 1995 | 1 | 0 | 0 | — |
| 1994 | 4 | 0 | 0 | — |
| 1993 | 1 | 0 | 0 | — |
| 1992 | 0 | 0 | 0 | — |
| 1991 | 1 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.