2010 Braun Town And Country Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2010 Braun Town And Country, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical1634.8%
- Engine1226.1%
- Body & structure510.9%
- Brakes48.7%
- Driver assistance36.5%
- Other / unspecified24.3%
- Visibility12.2%
- Fuel system12.2%
- Exterior lighting12.2%
- Tires & wheels12.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY. THE CONTACT WAS DRIVING 25 MPH WHEN THE KEY INDEPENDENTLY MOVED IN THE IGNITION SWITCH FROM ON TO ACC, CAUSING THE VEHICLE TO STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND IT WAS TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE SO THERE WERE NO REPAIRS PERFORMED. THE CONTACT CALLED THE MANUFACTURER BUT THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE BECAUSE THE DEALER HAD NOT STATED WHAT WAS CAUSING THE PROBLEM. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM:IGNITION) BUT THE MANUFACTURER WAS UNABLE TO IDENTIFY THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,500. UPDATED 08/31/11 *BF UPDATED 09/09/11
TOWN AND COUNTRY - SHUT OFF WHILE ON HIGHWAY WHILE DRIVING MY WIFE AND 2 YR OLD CHILD, MY 1 YEAR OLD T&C SHUT OFF WHILE DRIVING (~45-50 MPH) ON THE HIGHWAY. I LOST ALL POWER TO THE CAR (INCLUDING POWER STEERING) AND WAS FORTUNATE ENOUGH TO GET TO THE SHOULDER WITH OUT INCIDENT. I PUT THE CAR IN PARK AND IMMEDIATELY STARTED THE CAR UP AND WE CONTINUED ON OUR WAY. IT WASN'T UNTIL LATER THAT NIGHT, I REMEMBERED A RECALL NOTICE ON THE T&C I READ ON THE NEWS, IN MARCH. UNFORTUNATELY, WE HAVE NOT HEARD OF WHEN THIS WILL BE FIXED. THIS COULD HAVE CAUSED A VERY BAD CRASH AND WE NOW QUESTION THE SAFETY OF THE FAMILY WHILE IN THE VEHICLE. I AM THE PARENT OF TWO YOUNG CHILDREN AND WE PURCHASED THE T&C WITH ITS REPUTATION OF SAFETY IN MIND. I WILL BE CONTACTING THE DEALER IMMEDIATELY IN THE MORNING, BUT I AM READING MANY COMPLAINTS OF THE SAME ISSUE. DOES SOMEONE HAVE TO GET INJURED OR KILLED BEFORE THIS REPEAT ISSUE GETS TAKEN SERIOUSLY? *TR
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
WE HAVE A 2010 CHRYSLER TOWN AND COUNTRY. THE ENGINE WILL FROM TIME TO TIME SHUT OFF WHILE DRIVING! IT HAS NOW HAPPENED 4 TIMES INCLUDING ONCE ON THE HIGHWAY! I TOOK IT TO THE DEALER AND THEY CANNOT FIND THE PROBLEM. I CALLED CHRYSLER DIRECTLY AND THEY LAUNCHED AN INVESTIGATION BUT STATED THAT THEY HAVE NOT HEARD OF THE ISSUE AND THAT THERE WAS NOTHING THEY COULD DO. I EXPLAINED THAT I WAS VERY WORRIED ABOUT THE ENGINE SHUTTING OFF AND CAUSING AN ACCIDENT AND AGAIN THEY TOLD ME THERE WAS NOTHING THAT THEY COULD NOT DO ANYTHING. I CALLED THE CHRYSLER RECALL NUMBER AND THEY TOLD ME THAT THEY HAVE HAD SEVERAL COMPLAINTS ABOUT THIS HOWEVER THEY DO NOT KNOW HOW TO FIX THE ISSUE YET. THEY ADVISED THAT 'I HANG IN THERE'. AGAIN I EXPRESSED MY CONCERN ABOUT MY FAMILY DRIVING THE VAN WITH THE POSSIBILITY OF IT TURNING OFF. THEY STATED THAT WHEN THERE IS A RECALL THEY WILL LET THE PUBLIC KNOW. THEY THEN GAVE TOLD ME 'IF IT SHUTS OFF AGAIN WHILE DRIVING TO PUT THE CAR IN NEUTRAL AND RESTART IT TO PREVENT THE WHEEL FROM LOCKING' THIS IS CRAZY AND PREPOSTEROUS. HOW COULD CHRYSLER ASK ME TO CONTINUE TO DRIVE A VEHICLE THAT COULD SHUT OFF AND POTENTIALLY CAUSE AN ACCIDENT THAT COULD RESULT IN THE DEATH OF A FAMILY MEMBER?!?!?!?! *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 TO 40 MPH WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT SHE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE LUGGAGE RACK ON TOP OF THE VEHICLE WAS NOT FASTENED SECURELY AND FRACTURED FROM THE VEHICLE. THE CONTACT STATED THAT THE BARS WERE NOT SECURE. THE DEALER WAS CONTACTED AND ADVISED THAT THEY WOULD INSPECT THE VEHICLE AND THAT HE SHOULD CONTACT HIS INSURANCE PROVIDER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
I JUST PURCHASED A BRAND NEW 2010 CHRYSLER TOWN AND COUNTRY. IT HAD 9 MILES ON IT WHEN WE BOUGHT IT, AND WITHIN THE FIRST 100 MILES INTO A CROSS-COUNTRY MOVE, THE RIGHT, REAR WINDOW BECAME UNHINGED. IT IS NOW HANGING BY A WHO KNOWS WHAT. WE ARE STRANDED 300 MILES FROM OUR FINAL DESTINATION AND CHRYSLER HAS NO IDEA WHETHER THIS IS A SYSTEMIC MANUFACTURING ISSUE, A DESIGN ISSUE, OR EVEN WHEN AND HOW IT CAN BE FIXED. WE HAVE THREE CHILDREN IN CAR SEATS THAT RIDE IN THIS MINIVAN, AND WE KNOW THAT THERE IS SIGNIFICANT RISK TO OURSELVES OR OTHERS ON THE ROAD IF WE DRIVE WITH WINDOW THAT IS NOT ATTACHED SECURELY. CHRYSLER HAS BEEN NON-RESPONSIVE SO FAR TO THIS ISSUE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
BOUGHT VAN 12/30/10 WITH 18,883 MILES. 1/10/11 - BREAKS RUNNING VERY HOT, PULSATE, AND LOCK UP. DEALER SAID FRONT ROTORS WARPED. R&R'D FRONT ROTORS. 1/27/11 - BREAKS STILL PULSATE AND RUNNING VERY HOT. DEALER RESURFACED BOTH REAR ROTORS. 2/17/11 - BREAKS STILL RUNNING VERY HOT. DEALER COULD NOT FIND ANY PROBLEM WITH FRONT BREAKS. 3/10/11 - BREAKS STILL RUNNING VERY, VERY HOT AND LOCKED UP WHILE DRIVING IN RAIN. WINDOWS HAVE BEEN INTERMITTENTLY OPENING BY THEMSELVES ON SEVERAL OCCASIONS WHEN VEHICLE IS TURNED OFF. DEALER DOES NOT KNOW WHAT TO DO.
I HAVE A NEW TOWN AND COUNTRY IT IS NOW 9 MONTHS OLD. I STARTED HAVING PROBLEMS WITH THE CAR APPROXIMATELY 4 MONTHS AFTER PURCHASE. I WAS JUST DRIVING DOWN THE ROAD AND THE CAR STALLED IT JUST SHUTS OFF THERE IS NO WARNING AT ALL. THIS HAS HAPPENED ON SEVERAL DIFFERENT OCCASIONS. I HAVE HAD THE CAR BACK TO THE DEALER ON SEVERAL DIFFERENT OCCASIONS FOR THIS PROBLEM. IT HAPPENED TO ME ONCE WHILE I WAS TURNING OUT ONTO A BUSY ROAD AND THE CAR STALLED RIGHT AT THE ON RAMP TO THE HIGHWAY. I WAS WITH MY TWO CHILDREN IN THE CAR. I DROVE THE CAR TO THE DEALER THE NEXT DAY AND TOLD THEM I WOULD NOT DRIVE IT ANYMORE THEY NEEDED TO FIGURE IT OUT. THEY TOOK THE CAR BUT, WHEN I GOT IT BACK WITHIN A WEEK IT HAPPENED AGAIN. I HAVE ALSO HAD TROUBLE WITH THE TIRE PRESSURE MONITOR SYSTEM COMING ON CONSTANTLY BUT, THERE IS NOTHING WRONG WITH THE TIRES. ALSO I WAS AWAY WITH MY FAMILY BUT, I WAS AGAIN ALONE WITH MY CHILDREN AND WE PULLED INTO A KOHLS PARKING LOT IN NEW JERSEY AND THE CAR SHUT OFF AND WOULD NOT TURN BACK ON. I COULD NOT LOCK OR UNLOCK THE VEHICLE. NOTHING WORKED I CALLED THE DEALER BECAUSE I WAS IN A N UNFAMILIAR PLACE AND THEY GOT ME TO ROAD SIDE ASSISTANCE. WHILE I WAITED FOR ROAD SIDE ASSISTANCE THE CAR JUST STARTED AGAIN ON ITS ON. THIS HAS NOW HAPPENED ON 2 DIFFERENT OCCASIONS. WHEN DRIVING ON THE HIGHWAY NOW WHEN I PUT ON THE BRAKES THE WHOLE CAR SHAKES. I HAVE HAD THIS VEHICLE IN TO THE DEALER AT LEAST 5 OR 6 TIMES FOR ALL OF THESE PROBLEMS THAT ARE NEVER RESOLVED. THIS IS A BRAND NEW CAR AND I DO NOT FEEL SAFE DRIVING AROUND WITH MY KIDS IN IT. I HAVE ALSO CONTACTED CHRYSLER AT THEIR VEHICLE COMPLAINT DEPARTMENT AND HAVE GOTTEN NO SATISFACTION THERE EITHER. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I HAVE A NEW TOWN AND COUNTRY IT IS NOW 9 MONTHS OLD. I STARTED HAVING PROBLEMS WITH THE CAR APPROXIMATELY 4 MONTHS AFTER PURCHASE. I WAS JUST DRIVING DOWN THE ROAD AND THE CAR STALLED IT JUST SHUTS OFF THERE IS NO WARNING AT ALL. THIS HAS HAPPENED ON SEVERAL DIFFERENT OCCASIONS. I HAVE HAD THE CAR BACK TO THE DEALER ON SEVERAL DIFFERENT OCCASIONS FOR THIS PROBLEM. IT HAPPENED TO ME ONCE WHILE I WAS TURNING OUT ONTO A BUSY ROAD AND THE CAR STALLED RIGHT AT THE ON RAMP TO THE HIGHWAY. I WAS WITH MY TWO CHILDREN IN THE CAR. I DROVE THE CAR TO THE DEALER THE NEXT DAY AND TOLD THEM I WOULD NOT DRIVE IT ANYMORE THEY NEEDED TO FIGURE IT OUT. THEY TOOK THE CAR BUT, WHEN I GOT IT BACK WITHIN A WEEK IT HAPPENED AGAIN. I HAVE ALSO HAD TROUBLE WITH THE TIRE PRESSURE MONITOR SYSTEM COMING ON CONSTANTLY BUT, THERE IS NOTHING WRONG WITH THE TIRES. ALSO I WAS AWAY WITH MY FAMILY BUT, I WAS AGAIN ALONE WITH MY CHILDREN AND WE PULLED INTO A KOHLS PARKING LOT IN NEW JERSEY AND THE CAR SHUT OFF AND WOULD NOT TURN BACK ON. I COULD NOT LOCK OR UNLOCK THE VEHICLE. NOTHING WORKED I CALLED THE DEALER BECAUSE I WAS IN A N UNFAMILIAR PLACE AND THEY GOT ME TO ROAD SIDE ASSISTANCE. WHILE I WAITED FOR ROAD SIDE ASSISTANCE THE CAR JUST STARTED AGAIN ON ITS ON. THIS HAS NOW HAPPENED ON 2 DIFFERENT OCCASIONS. WHEN DRIVING ON THE HIGHWAY NOW WHEN I PUT ON THE BRAKES THE WHOLE CAR SHAKES. I HAVE HAD THIS VEHICLE IN TO THE DEALER AT LEAST 5 OR 6 TIMES FOR ALL OF THESE PROBLEMS THAT ARE NEVER RESOLVED. THIS IS A BRAND NEW CAR AND I DO NOT FEEL SAFE DRIVING AROUND WITH MY KIDS IN IT. I HAVE ALSO CONTACTED CHRYSLER AT THEIR VEHICLE COMPLAINT DEPARTMENT AND HAVE GOTTEN NO SATISFACTION THERE EITHER. *TR
TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY. WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE INDEPENDENTLY ENGAGED INTO CRUISE CONTROL UNTIL PRESSURE WAS APPLIED TO THE BRAKES. THE FAILURE RECURRED TWICE. THE CONTACT ALSO STATED THAT WHILE DRIVING APPROXIMATELY 80 MPH THE WINDSHIELD WIPERS TURNED ON AND VARIOUS SERVICE LIGHTS BEGAN TO ILLUMINATE ON THE DASHBOARD. THE SPEEDOMETER AND FUEL GAUGE ALSO BEGAN TO DISPLAY THE IMPROPER READINGS AND THE WINDOWS WOULD NOT FUNCTION. THE RADIO, NAVIGATION SYSTEM AND AIR CONDITIONING UNIT ALSO STOPPED WORKING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS IN THE PROCESS OF BEING EXAMINED TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 1,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THE 2010 CHRYSLER TOWN & COUNTRY DOES NOT HAVE A WARNING ALARM WHEN THE REAR LIFT GATE IS OPENING OR CLOSING. BECAUSE THE LIFT GATE CAN BE OPERATED REMOTELY BY KEY FOB OR OVERHEAD BUTTON, NO PERSON NEEDS BE AT THE LIFT GATE WHEN IT IS OPENING OR CLOSING. A FEW WEEKS AGO, MY 26 YEAR OLD DAUGHTER WAS WALKING FROM THE PASSENGER SIDE OF THE CAR TO THE REAR WHEN SHE WALKED INTO THE EDGE OF THE LIFT GATE AS IT WAS CLOSING. IT WAS DARK OUTSIDE AND SHE WAS NOT AWARE THAT IT WAS ONLY HALF-WAY DOWN. SHE SUSTAINED A SERIOUS INJURY TO HER HEAD AND NOW HAS RECURRING HEADACHES. FORTUNATELY, SHE WAS NOT CARRYING OUR ONE YEAR OLD GRANDCHILD WHEN THIS HAPPENED, AS THERE IS NO TELLING WHAT KIND OF INJURY THE SMALL CHILD WOULD HAVE INCURRED. THIS IS A SIGNIFICANT SAFETY DEFECT. CHRYSLER HAD PREVIOUSLY RECOGNIZED THE NEED FOR A SOUND ALARM BECAUSE IT WAS INCLUDED ON THE 2008 TOWN & COUNTRY, WHICH I PREVIOUSLY OWNED. THIS SOUND ALARM HAD SAVED INJURY TO SEVERAL OF MY FAMILY MEMBERS OVER THE TWO YEARS I OWNED IT. CHRYSLER REFUSES TO INSTALL THE SOUND ALARM ON THE 2010 T & C VEHICLE NOTWITHSTANDING THAT THE 2008 SOUND ALARM PARTS ARE AVAILABLE. THIS WOULD BE AN EASY FIX FOR CHRYSLER SINCE THE T & C WAS ALREADY ENGINEERED FOR IT IN 2008. *TR
AUTOMATIC DOOR CLOSED ON 2 YEAR OLD'S FINGER. SHE COULD NOT REMOVE HER FINGER FROM THE DOOR UNTIL THE DOOR WAS OPENED. THE DOOR NEVER RETRACTED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS BRAND NEW THE WINDSHIELD LOOKED LIKE A MIRROR. HE COULD SEE THE REFLECTION OF THREE SPEAKERS AND TWO CUT OUTS OF THE HEATER DUCTS. DURING THE DAY THE SEVERITY OF THE VISIBILITY WAS GREATER AND MADE IT DIFFICULT TO SEE. CHRYSLER OR AN AUTHORIZED DEALER WERE NOT CONTACTED REGARDING THE VISIBILITY. THE FAILURE AND CURRENT MILEAGES WERE 4,323. THE VIN WAS UNKNOWN.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
VAN STALLED OUT ON CURVED ROAD @ APPROXIMATELY 45MPH WITHOUT WARNING NARROWLY AVOIDING A REAR END COLLISION BY THE TRAILING CAR. 2 WEEKS PREVIOUS TO THIS IT STALLED OUT 5 TIMES MAKING LEFT TURNS AND 1 TIME MAKING RIGHT TURN. VAN WAS TAKEN TO DEALERSHIP WHEN IT JUST BEGAN STALLING BUT THEY COULD FIND NOTHING WRONG. VAN WAS TAKEN BACK TO DEALERSHIP AFTER THE HIGH SPEED STALL AND AGAIN THEY COULD FIND NOTHING WRONG. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
2005 CHRYSLER TOWN & COUNTRY VAN HEADLIGHTS WILL NOT TURN ON. SWITCH HAS TO BE TURNED NUMEROUS TIMES AND EVEN THEN, THE HEADLIGHTS WON'T STAY ON. THIS IS DANGEROUS WHEN IT HAPPENS AT NIGHT WHILE DRIVING!!! PLEASE ISSUE A RECALL ON THIS PROBLEM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I HAVE HAD BOTH BACK TIRE ALUMINUM INFLATION VALVE STEMS CRACK. THE FIRST ONE I NOTICED THAT THE TIRE CONTINUALLY DEFLATED AND HAD IT REPLACED BEFORE MY TIRE LOST ALL OF ITS PRESSURE. THE MOST RECENT FAILURE RESULTED IN THE VALVE STEM CRACKING AND SEPARATING COMPLETELY CAUSING A FLAT TIRE. IS THE METAL USED IN THE STEM TOO BRITTLE OR WEAK? I AM FORTUNATE THAT I HAVE NOT HAD THIS FAILURE OCCUR WHILE THE VEHICLE WAS MOVING. I KNOW SEVERAL OTHER PEOPLE HAVE HAD THE SAME ISSUE. AS A RESULT I HAD TO HAVE THE STEMS REPLACED WITH RUBBER ONES SO THAT I DO NOT HAVE THE SAME PROBLEM AGAIN. I AM NO LONGER ABLE TO VIEW THE TIRE PRESSURE FOR THE BACK TIRES, AND THAT IS A BUMMER BECAUSE I PAID EXTRA TO HAVE THIS SYSTEM IN MY CAR. I AM VERY WORRIED FOR THE SAFETY OF MY FAMILY...WHAT IF THE VALUVE WAS TO BREAK WHILE I WAS DRIVING? THE AIR DOES NOT SLOWLY COME OUT, IT RELEASES ALL OF THE AIR OUT OF THE TIRE AT ONE TIME. I DO HAVE THE OLD PARTS, STILL. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .