2002 Buick Century Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Buick Century, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine3317.7%
- Electrical2412.9%
- Exterior lighting2412.9%
- Brakes2312.4%
- Visibility2111.3%
- Steering115.9%
- Airbags84.3%
- Driver assistance73.8%
- Fuel system73.8%
- Body & structure63.2%
- Other / unspecified52.7%
- Suspension42.2%
- Transmission42.2%
- Powertrain (other)31.6%
- Interior & seats31.6%
- Tires & wheels21.1%
- Seat belts10.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I WAS AT THE GAS STATION TRIED TO START MY VEHICLE AND IT CAUGHT ON FIRE AT THE GAS STATION MANY COULD OF BEEN KILLED AND OR INJURED
INTAKE LEAKING ANTIFREEZE - COST TOO MUCH TO REPAIR FOR ME. MY ONLY CAR TO GET TO WORK. REPLACING BEARINGS TODAY FOR STICKING BACK BRAKES. ALL INTERIOR ACCESSORIES ARE BROKEN; COSMETIC MIRROR, ASHTRAY, CENTER CONSOLE, PASSENGER WINDSHIELD WIPER STRIPPED MOTOR, 1 WINDOW WORKING. STILL OWE ON CAR BUT CANNOT FIX EVERYTHING. ANY HELP ????
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I WAS AT THE GAS STATION TRIED TO START MY VEHICLE AND IT CAUGHT ON FIRE AT THE GAS STATION MANY COULD OF BEEN KILLED AND OR INJURED
INTAKE LEAKING ANTIFREEZE - COST TOO MUCH TO REPAIR FOR ME. MY ONLY CAR TO GET TO WORK. REPLACING BEARINGS TODAY FOR STICKING BACK BRAKES. ALL INTERIOR ACCESSORIES ARE BROKEN; COSMETIC MIRROR, ASHTRAY, CENTER CONSOLE, PASSENGER WINDSHIELD WIPER STRIPPED MOTOR, 1 WINDOW WORKING. STILL OWE ON CAR BUT CANNOT FIX EVERYTHING. ANY HELP ????
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
I was driving at night switched headlights to high beams - few minutes later switched back to low beams and ALL LIGHTS dash and head lights went completely out . Tried to pull head light knob and nothing - pitch black . Luckily i was a short distance from my home. This is EXTREMELY DANGEROUS ! I have found 33 complaints (so far) about this same problem. This definitely should qualify and be recalled . PLEASE take IMMEDIATE action . Thank you.
TRAVELING AT NIGHT, ONCE IN HEAVY TRAFFIC WITH LIGHTS ON LOW BEAM AND OTHER TIMES IN LIGHT OR NO TRAFFIC WITH LIGHTS ON HIGH BEAM, ALL OUTSIDE LIGHTS GO OUT CREATING A VERY DANGEROUS SITUATION. DOES NOT MATTER IF THE MANUAL SWITCH IS USED OR IF THE LIGHTS ARE ON AUTOMATIC. THE ONLY THING THAT MAKES THEM COME BACK ON IS SWITCHING THE HIGH/ LOW BEAM SWITCH. MILES TRAVELED OR LENGTH OF TIME TRAVELING MAKES NO DIFFERENCE ...RANDOM OCCURRENCE. REPLACED THE HEADLIGHT SWITCHES AT A AUTO REPAIR SHOP MADE NO DIFFERENCE.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
UNKNOWN; The issues started around 6 months ago. Just casually driving like usual, and my steering wheel would lock up and be ridiculously hard to turn, which is scary because its happened while turning through lights and intersections and trying to even just park my car. And on some of those occations the trac and abs sensors would come on, but not all the time.
I was driving at night switched headlights to high beams - few minutes later switched back to low beams and ALL LIGHTS dash and head lights went completely out . Tried to pull head light knob and nothing - pitch black . Luckily i was a short distance from my home. This is EXTREMELY DANGEROUS ! I have found 33 complaints (so far) about this same problem. This definitely should qualify and be recalled . PLEASE take IMMEDIATE action . Thank you.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED WHILE DRIVING 40 MPH, THE REAR-VIEW MIRROR FRACTURED AND DETACHED FROM THE WINDSHIELD. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED WHO ADVISED THE CONTACT TO PURCHASE GLUE TO REINSTALL THE REAR-VIEW MIRROR AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 93,000. UPDATED 8/8/12 *CN UPDATED 08/14/12
TL* THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT WAS DRIVING IN A REMOTELY DARK AREA WHEN THE HIGH BEAMS WERE ENGAGED BUT THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,100 AND THE CURRENT MILEAGE WAS 102,267.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
UNKNOWN; The issues started around 6 months ago. Just casually driving like usual, and my steering wheel would lock up and be ridiculously hard to turn, which is scary because its happened while turning through lights and intersections and trying to even just park my car. And on some of those occations the trac and abs sensors would come on, but not all the time.
MY LIGHTS ARE ON THE DASHBOARD AND IT'S SAYING ANIT-LOCK BRAKES AND TRAC-OFF. THERE'S A NOISE IN THE STEERING COLUMN.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* THE CONTACT OWNED A 2002 BUICK CENTURY. WHILE THE CONTACT'S VEHICLE WAS STATIONARY, IT WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, NECK, BOTH LEGS, AND ARMS. THERE WERE THREE MINORS IN THE BACK SEAT WHO SUSTAINED INJURIES TO THEIR HEADS, BOTH LEGS, ARMS, AND BACKS. MEDICAL ATTENTION WAS NEEDED FOR ALL OCCUPANTS. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
LOST CONTROL OF THE CAR ON A WET ROAD AND HIT A TREE. TOTALED CAR WITH MOST OF THE DAMAGE AND IMPACT BEING THE FRONT OF THE CAR. THE PROBLEM IS NEITHER OF THE AIR BAGS DEPLOYED TO PREVENT STERNUM AND BROKEN BACK.. *TR
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
INTAKE LEAKING ANTIFREEZE - COST TOO MUCH TO REPAIR FOR ME. MY ONLY CAR TO GET TO WORK. REPLACING BEARINGS TODAY FOR STICKING BACK BRAKES. ALL INTERIOR ACCESSORIES ARE BROKEN; COSMETIC MIRROR, ASHTRAY, CENTER CONSOLE, PASSENGER WINDSHIELD WIPER STRIPPED MOTOR, 1 WINDOW WORKING. STILL OWE ON CAR BUT CANNOT FIX EVERYTHING. ANY HELP ????
TIRE FEELS LIKE IT DOESN'T WANT TO SPIN. NO GRIP. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
While letting off the gas in order to break, the accelerator pedal went to the floor on its own for about 3 seconds. Pushing on the break stopped the accelerator.
I WAS AT THE GAS STATION TRIED TO START MY VEHICLE AND IT CAUGHT ON FIRE AT THE GAS STATION MANY COULD OF BEEN KILLED AND OR INJURED
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I PURCHASED A NEW 2002 BUICK CENTURY FROM AUTO MALL, PUTNEY, VT ON 0/06/01- ONLY HAVE 57,000 MILES ON THE VEHICLE NOW. AIR CONDITIONER FIXED 3 TIMES; STILL NOT WORKING; BRAKES FIXED; STILL SQUEAK BEFORE MY CAR COULD BE INSPECTED THE LINE FOR THE BACK BRAKE LIGHTS WHICH WERE RUSTED NEEDED TO BE REPAIRED IN FEB 2008 [$300]. ON MARCH 1, 2008 MY BRAKES WENT; BROUGHT TO NEAREST GARAGE; BRAKE LINE RUSTED OUT AND WAS REPLACED [$200] I WAS INFORMED BY THE MECHANIC THAT THE ROCKER PANELS WERE RUSTED AND SHOULD NOT HAVE PASSED INSPECTION. INFORMED DEALERSHIP; BROUGHT VEHICLE FOR DIAGNOSIS AND ESTIMATE [$5,000]. WAS TOLD BY GMAC THAT VEHICLE'S WARRANTY ENDED ON 11/06/07. I AM AWAITING WORD WEATHER THEY WILL COVER SOME OF THE REPAIR WORK. *TR
CONSUMER 2002 BUICK CENTURY FRONT END ASSEMBLY FELL OFF. WHEN CONSUMER RELEASED THE TENSION OFF OF THE STEERING WHEEL THE SLIP JOINT ON THE LOWER END OF THE STEERING COLUMN DROPPED LEAVING CONSUMER WITH NO STEERING. *TS ***NAR RECEIVED 9-29-05*** THE CONSUMER STATED THERE WERE 2 BOLTS THAT HELD THE ENGINE AND TRANSMISSION ONTO THE FRAME UNDER THE BODY. THE DEALER RE-INSTALLED BOTH REAR SUBFRAME BOLTS. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
MY LIGHTS ARE ON THE DASHBOARD AND IT'S SAYING ANIT-LOCK BRAKES AND TRAC-OFF. THERE'S A NOISE IN THE STEERING COLUMN.
TIRE FEELS LIKE IT DOESN'T WANT TO SPIN. NO GRIP. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
DRIVING THUR OHIO FROM MICH ,HIT LARGE POT HOLE, DID OVER ONE THOUSAND DOLLARS DAMAGE TO THE STEERING, COULD HAVE BEEN A LOT WORSE, CAR MUST NOT BE MADE PROPERLY TO WITHSTAND HITTING POT HOLES, THIS SHOULD BE A SAFETY ISSUE THERE ARE HUNDREDS OF POT HOLES IN ALL STATES . THE STATE OF OHIO DOES NOT RESPONSIBILITY FOR THERE POT HOLES THEY ARE A DRIVE AT YOUR RISK STATE.... *TR
TL* THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED THAT THE OIL WAS BEING CHANGED WHEN HE WAS INFORMED BY AN INDEPENDENT MECHANIC THAT THE HUBS WERE DETACHING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 120,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
MOST OF THE COMPLAINTS ON THE BUICK CENTURY 2002, MY CAR HAS THEM: 1. WINDOWS NOT WORKING, ONLY PASSENGERS' UP TO NOW 2. HARD UPSHIFTS ON TRANSMISSION 3. MILEAGE ON THE DIGITAL ODOMETER WON'T SHOW 4. VOLUME ON STEERING WHEEL NEVER CORRECTED SO, WHAT'S BEING DONE ABOUT IT? *TR
TRANSMISSIONS ON AMERICAN CARS ARE MESSING UP TOO EARLY. MY FRIEND'S DODGE CARAVAN WENT OUT AFTER THE 36000 MILE WARRANTY, MONTH LATER. OTHER CARS THE SOLENOID ON UPSHIFTS 1-2 AND 3-4 WERE CAUSING HARSH UPSHIFT PROBLEMS ON MANY CARS. OLD CARS BEFORE 2000, TRANSMISSIONS DID NOT FAIL FOR MORE THAN 10 YEARS, TODAY'S MODEL TRANSMISSIONS WERE CAUSING PROBLEMS THE FIRST 3-5 YEARS. THESE PROBLEMS ON THE 2002 BUICK CENTURY HAPPENED THE LAST 3-5 YEARS. 1. HARSH UPSHIFTS ON TRANSMISSION, 1-2 3-4. 2. POWER WINDOWS, AFTER 3 YEARS, DIDN'T WORK ON REAR WINDOWS AND WERE TO SLOW ON THE FRONT WINDOWS. 3. STEERING WHEEL STEREO CONTROLS VOLUME WAS NEVER FIXED AFTER TAKING 5-10 TIMES FOR REPAIRS. THESE WERE THOUSANDS OF DOLLARS I WAS SPENDING FOR 4-5 YEARS OF DRIVING. IF NOTHING WAS DONE ABOUT THIS I WILL BE TURNING TOYOTA, CAMRY. YOUR ADVICE WILL VERY GLADLY BE APPRECIATED. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
AUTOMATIC TRANSMISSION HAS VERY HARSH SHIFT BETWEEN 1ST AND 2ND GEARS AND ALSO BETWEEN 2ND AND 3RD. SEEMS TO HAPPEN AFTER WARMED UP AND ON HIGHWAY FOR AWHILE.
THE ODOMETER CLUSTER LIGHTS GO OUT AND SOMETIMES COME BACK ON FOR A FEW MINUTES AND BACK OFF WHILE DRIVING. THEREFORE YOU CAN NOT SEE MILEAGE AND THE SHIFTING OF GEARS. THE DEALER RECOMMENDS SENDING IT BACK TO THE FACTORY FOR 2 WEEKS WHILE THEY REPAIR IT AT A COST OF $ 2000.00 OR DRIVE THE CAR WITHOUT REPAIRING. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR LIGHTING INTERMITTENTLY FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
TL*THE CONTACT OWNS A 2002 BUICK CENTURY. HE NOTICED THAT THE DRIVER SIDE DOOR LOCKS ON ITS OWN WHICH HAS CAUSED THE OTHER DOORS TO ALSO LOCK. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. HE WILL NOT TAKE THE VEHICLE TO THE DEALER TO DIAGNOSED. THE FAILURE AND THE CURRENT MILEAGES WERE 1544,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
Right front Cooper GS5 Grand Touring 205/70 R15 96T with only 862 miles on it had a complete air loss/went completely flat when car was turning into a parking lot. This is one of a set of brand new tires on the car. The car was never driven on a highway after these were purchased. Only local driving at 45 to 50 MPH max. Tire was taken to a tire shop in hopes of getting it plugged/repaired. They found nothing had penetrated the tire. They could not pressurize the tire. Air was blowing out all around the outside bead and could not be seated. They put lubricant around the bead inside and out and gave it some rapid shots of air on the machine. It started to hold pressure but immediately had a roughly 4 inch section of the sidewall start to balloon out. Technician said he was afraid it was going to blow up in his face. He chalk marked the defective area on the tire and said the bead and sidewall had failed in that ballooning area and the tire was defective and not repairable.
WHEEL AND/OR HUB CAP SQUEAKS ARE EVIDENT AT LOWER ROAD SPEEDS. I COMPLAINED TO DEALER IN OCTOBER OF LAST YEAR, AND THE NOISE FROM THE WHEEL/HUB CAPS WAS GETTING WORSE. AT THAT TIME THE CAR WAS STILL UNDER WARRANTY, AND I FEEL THAT THIS SHOULD BE CORRECTED BY THE MANUFACTURER AND/OR DEALER.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
CONSUMER STATED FRONT SEAT BELTS DIDN'T HOLD THE PASSENGER IN THE SEAT.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .