RoadVitals

2002 Buick Century

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
154
Latest Oct 3, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Feb 17, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
13
11 injuries, 0 deaths reported

Overview

Our database contains 154 NHTSA owner-reported complaints for the 2002 Buick Century, most frequently naming the engine, electrical and exterior lighting categories. 2 safety recalls have been issued covering this model year; and 386 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09E005000

STEERING

Feb 17, 2009
979 units potentially affected
The defect: DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
The risk: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
The remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
DORMAN PRODUCTS, INC.View on NHTSA.gov
07E021000

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

Mar 12, 2007
742 units potentially affected
The defect: CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
The risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
The remedy: DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
DELPHIView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 154
BrakesSteering
Filed Oct 3, 2023

UNKNOWN; The issues started around 6 months ago. Just casually driving like usual, and my steering wheel would lock up and be ridiculously hard to turn, which is scary because its happened while turning through lights and intersections and trying to even just park my car. And on some of those occations the trac and abs sensors would come on, but not all the time.

NHTSA ID
11548055
Incident
May 1, 2023
Tires & wheels
Filed May 16, 2023

Right front Cooper GS5 Grand Touring 205/70 R15 96T with only 862 miles on it had a complete air loss/went completely flat when car was turning into a parking lot. This is one of a set of brand new tires on the car. The car was never driven on a highway after these were purchased. Only local driving at 45 to 50 MPH max. Tire was taken to a tire shop in hopes of getting it plugged/repaired. They found nothing had penetrated the tire. They could not pressurize the tire. Air was blowing out all around the outside bead and could not be seated. They put lubricant around the bead inside and out and gave it some rapid shots of air on the machine. It started to hold pressure but immediately had a roughly 4 inch section of the sidewall start to balloon out. Technician said he was afraid it was going to blow up in his face. He chalk marked the defective area on the tire and said the bead and sidewall had failed in that ballooning area and the tire was defective and not repairable.

NHTSA ID
11522194
Incident
May 13, 2023
Fuel system
Filed Apr 19, 2022

While letting off the gas in order to break, the accelerator pedal went to the floor on its own for about 3 seconds. Pushing on the break stopped the accelerator.

NHTSA ID
11461418
Incident
Apr 19, 2022
BrakesExterior lighting
Filed Jan 25, 2022

I was driving at night switched headlights to high beams - few minutes later switched back to low beams and ALL LIGHTS dash and head lights went completely out . Tried to pull head light knob and nothing - pitch black . Luckily i was a short distance from my home. This is EXTREMELY DANGEROUS ! I have found 33 complaints (so far) about this same problem. This definitely should qualify and be recalled . PLEASE take IMMEDIATE action . Thank you.

NHTSA ID
11448914
Incident
Jan 24, 2022
Brakes
Filed Nov 10, 2020

BOTH FRONT SIDES HAS BEEN REPAIRED, BUT THE ABS, SERVICE SOON, ALSO THE TRACTION OFF LIGHTS . COMES ON AND STAY WHILE THE VEHICLE IS IN MOTION. ONCE I TURN VEHICLE OFF IT GOES OFF.

NHTSA ID
11374043
Incident
Nov 9, 2020
Mileage
78,000 mi
Airbags
Filed Nov 28, 2018
Crash reported4 injuries reported

TL* THE CONTACT OWNED A 2002 BUICK CENTURY. WHILE THE CONTACT'S VEHICLE WAS STATIONARY, IT WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, NECK, BOTH LEGS, AND ARMS. THERE WERE THREE MINORS IN THE BACK SEAT WHO SUSTAINED INJURIES TO THEIR HEADS, BOTH LEGS, ARMS, AND BACKS. MEDICAL ATTENTION WAS NEEDED FOR ALL OCCUPANTS. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

NHTSA ID
11154545
Incident
Nov 5, 2018
Mileage
140,000 mi
ElectricalEngineFuel system
Filed Jun 17, 2018
Fire reported

I WAS AT THE GAS STATION TRIED TO START MY VEHICLE AND IT CAUGHT ON FIRE AT THE GAS STATION MANY COULD OF BEEN KILLED AND OR INJURED

NHTSA ID
11102249
Incident
Jun 17, 2018
Mileage
115,000 mi
Fuel system
Filed Jan 2, 2018

FUEL IS LEAKING FROM THE FUEL PRESSURE REGULATOR

NHTSA ID
11058135
Incident
Jan 4, 2015
Mileage
77,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIP5358D

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

PIP4723J

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Buick Century by model year
YearComplaintsRecallsInvestigationsIssue Index
2005192041.9
2004392047.9
20031272044.2
2002Viewing1542047.2
20011455049.5
20001937155.7
19992355051.5
19982184455.9
19971064456.0
1996802050.0
1995991044.8
19941066059.6
1993542059.0
1992453059.3
1991382158.6
1990332155.6
1989401151.9
1988164350.7
1987281555.3
1986223364.9
1985714—
1984846—
1983115—
1982324—
1981132—
1980062—
1979061—
1978071—
1977040—
1976020—
1975020—
1974020—
1973030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.