RoadVitals

1997 Buick Century

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
106
Latest Feb 21, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Feb 17, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
4
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
2 injuries, 0 deaths reported

Overview

Our database contains 106 NHTSA owner-reported complaints for the 1997 Buick Century, most frequently naming the electrical, visibility and seat belts categories. 4 safety recalls have been issued covering this model year; 4 NHTSA investigations name it; and 92 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STEERING

Feb 17, 2009
979 units potentially affected
The defect: DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
The risk: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
The remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
DORMAN PRODUCTS, INC.View on NHTSA.gov

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

Mar 12, 2007
742 units potentially affected
The defect: CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
The risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
The remedy: DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

Dec 16, 1999
155,149 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE WINDSHIELD WIPERS MAY STOP WORKING DUE TO A SEPARATION BETWEEN THE DRIVE PIN AND CRESCENT IN THE CRANK ARM ASSEMBLY.
The risk: DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT THESE VEHICLES FOR THE PRESENCE OF A PLASTIC WATER DEFLECTOR AND, IF NECESSARY, REPLACE THE WIPER MOTOR CRANK ARM AND INSTALL A WATER DEFLECTOR. ON VEHICLES RECEIVING A REPLACEMENT CRANK ARM AND NEW WATER DEFLECTOR, DEALERS WILL ALSO APPLY ADDITIONAL SEALING MATERIAL TO IMPROVE WATER DEFLECTION AWAY FROM THE CRANK ARM ASSEMBLY AND WILL INSTALL A REINFORCEMENT TO IMPROVE THE PERFORMANCE OF THE WIPER PARK MECHANISM.
GENERAL MOTORS CORP.Manufacturer number 99091View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA03019ClosedEngineering Analysis

POWER RACK AND PINION STEERING FAILURE

Opened Sep 15, 2003
Closed Dec 18, 2003

GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX; AND 96-98 BUICK REGAL.THE NUMBER OF VEHICLES RECALLED IS 750,283.GM DETERMINED THAT FAILURE OF THE RACK AND PINION IS RELATED TO DAMAGE OF THE LOWER PINION BEARING AND THE LEVEL OF THE PINION BEARING PRE-LOAD SPRING FORCE.GM STATES, HIGHER RACK PRE-LOAD SPRING FORCE (133 LB.) IS THE DESIGN CHARACTERISTIC MOST CLOSELY ASSOCIATED WITH HIGHER BEARING DAMAGE RATES IN MOST OF THE VEHICLE APPLICATIONS THAT USED THE GENERAL BEARING COMPANY (GBC) BEARING.ALL OF THE VEHICLES COVERED IN THE EXPANDED RECALL HAVE THE 133 LB SPRING FORCE.THE 96 LUMINA/MONTE CARLO AND 97-98 CENTURY W-BODY VEHICLES INCLUDED IN THIS INVESTIGATION UTILIZE A LOWER SPRING FORCE AND ARE NOT INCLUDED IN THE RECALL.

STEERINGLed to recall 03V527000
RQ03001ClosedRecall Query

POWER RACK AND PINION STEERING FAILURE

Opened Jan 2, 2003
Closed Sep 15, 2003

GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.

STEERING
EA99024ClosedEngineering Analysis

WINDSHIELD WIPER

Opened Aug 20, 1999
Closed Jan 13, 2000

BY LETTER DATED DECEMBER 12, 1999, GM NOTIFIED NHTSA OF ITS PLANS TO CONDUCT A SAFETY RELATED DEFECT CAMPAIGN TO REMEDY 155,149 OF THE SUBJECT VEHICLES.THE VEHICLE POPULATION FOR THE CAMPAIGN INCLUDES THE 1997 BUICK REGAL/CENTURY AND PONTIAC GRAN PRIX MODELS BUILT DURING THE PERIOD FROM THE START OF PRODUCTION THROUGH MAY 1, 1997.GM DETERMINED THAT THE WIPERS INSTALLED PRIOR TO THIS DATE COULD STOP WORKING, USUALLY DURING HEAVY LOAD CONDITIONS, DUE TO SEPARATION BETWEEN THE DRIVE PIN AND THE CRESCENT IN THE WIPER CRANK ARM ASSEMBLY.EFFECTIVE MAY 1, 1997,GM CORRECTED THIS PROBLEM IN PRODUCTION BY MODIFYING THE DRIVE PIN AND STRENGTHENING THE CRESCENT.THESE SAME IMPROVED PARTS WILL BE INSTALLED IN THE VEHICLES TO BE RECALLED.THE SCOPE OF THE CAMPAIGN WILL INCLUDE ALL VEHICLES PRODUCED PRIOR TO THE MAY 1, 1997 CORRECTION (THE OLDSMOBILE INTRIQUE PRODUCTION DID NOT START UNTIL AFTER MAY 1, 1997, AND IS THEREFORE NOT INCLUDED).VEHICLES WITH THE SCOPE OF THIS INVESTIGATION AND PRODUCED AFTER MAY 1, 1997, CONTAIN THE MORE ROBUST CRESCENT AND IMPROVED PIN DESIGN AND ARE NOT INCLUDED IN THE RECALL CAMPAIGN.ODI WILL CONTINUE TO MONITOR COMPLAINT REPORTS ON THE VEHICLES PRODUCED AFTER MAY 1, 1997 AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.BASED ON GM'S RECALL ACTION (ODI 99V-348) THIS INVESTIGATION IS CLOSED.

VISIBILITY
PE99028ClosedPreliminary Evaluation

WINDSHIELD WIPER

Opened Apr 16, 1999
Closed Aug 20, 1999

INCIDENTS OF WIPER FAILURE (OWNER REPORTS AND WARRANTY) ARE VERY HIGH, AND MANY OF THE REPORTS INDICATE THAT THE FAILURES ARE STILL OCCURRING IN 1999.

VISIBILITY

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalEngine
Filed Feb 21, 2017
Fire reported

ENGINE COMPARTMENT FIRE

NHTSA ID
10956057
Incident
Feb 15, 2017
Tires & wheels
Filed Jun 25, 2015

WITHIN 43 DAYS OF PURCHASING COOPER GRAND TOURING CS5 TIRES FOR MY 1997 BUICK CENTURY, ONE DEVELOPED A LARGE SIDEWALL BULGE. THE RETAILER FORCED ME TO BUY ANOTHER NEW TIRE FOR $72. AND COOPER REFUSED TO PAY FOR IT! I HAVE BEEN DRIVING CARS FOR 40 YEARS AN NEVER HAD A NEW TIRE OR ANY TIRE DEVELOP A SIDEWALL BULGE. I HAD A SPIRITED CONVERSATION WITH A COOPER REP AND SHE GOT VERY RUDE WITH ME. THEY HAD ONE RECALL FOR THE SAME PROBLEM AND NEVER FIXED THE PROBLEM OBVIOUSLY. PLEASE HELP!

NHTSA ID
10730292
Incident
Jun 22, 2015
Mileage
103 mi
Engine
Filed Nov 18, 2014

TL* THE CONTACT OWNS A 1997 BUICK CENTURY. THE CONTACT STATED THAT THE ENGINE MANIFOLD GASKET WAS DETERIORATING AND CAUSED THE ENGINE TO OVERHEAT. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT BELIEVED THAT THE FAILURE WAS CAUSED BY THE DEX COOL ANTIFREEZE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE LOWER MANIFOLD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE. UPDATED 02/09/15*LJ

NHTSA ID
10658881
Incident
Aug 17, 2005
Mileage
40,000 mi
Steering
Filed Aug 30, 2014

WHEN I BACKED OUT OF PARKING SPACE, I TURNED STEERING WHEEL WITH A "HARD LEFT." CAR MADE CLICKING NOISE. *TR

NHTSA ID
10629567
Incident
Aug 30, 2014
Mileage
129,300 mi
Tires & wheels
Filed Mar 6, 2013

DRIVING ON I-95 SOUTHBOUND WHEN I EXPERIENCED A CATASTROPHIC TREAD SEPARATION TO MY DRIVER'S SIDE REAR TIRE. I WAS ABLE TO GET MY VEHICLE TO THE SIDE OF THE ROAD AND SIGNAL HELP. FORTUNATELY, I ESCAPED THIS FAILURE UNINJURED. *TR

NHTSA ID
10501846
Incident
Mar 5, 2013
Exterior lighting
Filed Jul 5, 2012

TL* THE CONTACT OWNS A 1997 BUICK CENTURY. THE CONTACT WAS DRIVING 65 MPH WHEN THE TURN SIGNAL LIGHTS FAILED. THE DEALER WAS NOTIFIED AND STATED THEY WOULD NOT REPAIR THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO A PERSONAL MECHANIC WHO NOTICED THAT THERE WAS SMOKE COMING FROM THE WIRING OF THE TURN SIGNALS. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 89,887. ... UPDATED 08-07-12 *BF THE TURN SIGNAL SWITCH INSIDE THE STEERING COLUMN WAS REPLACED. UPDATED 08/09/12*JB

NHTSA ID
10464291
Incident
Jul 1, 2011
Mileage
89,887 mi
Steering
Filed May 17, 2011

I WAS MAKING A LEFT TURN AND THE STEERING LOCKED AND THERE WAS A LOUD BANG. I WASN'T ABLE TO COMPLETE THE TURN CAUSING ME TO DRIVE OFF THE ROAD AND ONTO A LAWN. THE STEERING WHEEL WOULDN'T GO BACK TO THE CORRECT POSITION AND IT SEEMED TO BE IN MANUAL STEERING MODE. I COULD BARELY MOVE THE WHEEL. THE CAR IS NOT DRIVABLE AT THIS TIME. *TR

NHTSA ID
10401262
Incident
May 14, 2011
Mileage
143,314 mi
Driver assistance
Filed Apr 12, 2010

TL* THE CONTACT OWNS A 1997 BUICK CENTURY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 75 MPH THE RPM'S INCREASED EXCESSIVELY. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS ABLE TO RESUME NORMALLY. THE VEHICLE HAD NOT BEEN RESPIRED AT THE TIME OF THE COMPLIANT. THE FAILURE AND CURRENT MILEAGES WERE 75,000.

NHTSA ID
10325088
Incident
Apr 12, 2010
Mileage
75,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP4723F

FUEL SYSTEM, GASOLINE; SERVICE BRAKES, HYDRAULIC

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIP4723D

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIC4696E

EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.  The PI update to version D is to advise the unlock procedure is temporarily unavailable.  E version update is to add administrative details.

PIC4696D

EQUIPMENT

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.  The PI update to version D is to advise the unlock procedure is temporarily unavailable.

PIC4696C

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco Theft Lock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.

PIP4723C

ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; FUEL SYSTEM, GASOLINE; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Buick Century by model year
YearComplaintsRecallsInvestigationsIssue Index
2005192041.9
2004392047.9
20031272044.2
20021542047.2
20011455049.5
20001937155.7
19992355051.5
19982184455.9
1997Viewing1064456.0
1996802050.0
1995991044.8
19941066059.6
1993542059.0
1992453059.3
1991382158.6
1990332155.6
1989401151.9
1988164350.7
1987281555.3
1986223364.9
1985714
1984846
1983115
1982324
1981132
1980062
1979061
1978071
1977040
1976020
1975020
1974020
1973030

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.