2011 Buick Enclave Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2011 Buick Enclave, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Steering4115.1%
- Airbags3814.0%
- Engine3613.3%
- Powertrain (other)3312.2%
- Body & structure259.2%
- Electrical238.5%
- Driver assistance217.7%
- Fuel system114.1%
- Brakes83.0%
- Tires & wheels62.2%
- Interior & seats51.8%
- Transmission51.8%
- Seat belts51.8%
- Visibility41.5%
- Exterior lighting41.5%
- Suspension31.1%
- Other / unspecified31.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
At low speed all power steering is lost. Almost ran into a parked car. When pulling from a driveway onto the roadway almost hit another car head on. My wife will no longer drive the car because of this.
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE ON A SLIGHT INCLINE WITH THE TRANSMISSION IN DRIVE, THE VEHICLE WOULD ROLL BACKWARDS DOWN THE HILL. DURING THE FAILURE, THE BRAKES AND POWER STEERING ALSO BECAME INOPERABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER CARL BLACK CHEVROLET BUICK GMC (11500 EAST COLONIAL DR, ORLANDO, FL 32817) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 138,000. THE VIN WAS NOT AVAILABLE.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The contact owns a 2011 Buick Enclave. The contact stated while starting the vehicle, the air bag warning light illuminated. The vehicle was taken to an independent mechanic, who related the failure to an unknown recall. The mechanic contacted an unknown dealer and was informed that they could not assist because vehicle had previously been repaired under TSB Number: 15536. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
Airbag light keeps coming on and going off
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
While driving at 60 mph around a curve with an incoming semi, the car suddenly lost power and the steering locked up. By the grace of God, we were able to avoid the semi and get it off the road. Had it towed to mechanic who said the engine was blown. Regular maintenance always kept. Just had oil changed two weeks ago. This could have been deadly!!!
On February 27, 2023 while on the road in the morning heading to work I stopped at a red light. When the light turned green my 2011 Buick GMC Enclave hesitated when I proceeded to accelerate. My vehicle moved slightly then without notice it stopped in the middle of a busy road as several cars backed up behind me as my check engine light came on. Also, while my foot was on the brakes, my vehicle was rolling backwards. In lieu to this hazard to myself and other drivers I placed my vehicle in park. My vehicle was towed at my own out of pocket expense of $125.00 in addition to $16.99 for a Lyft ride home. Two days later the auto shop informed me they checked my battery and alternator and both was good. They continued to tell me they drove my vehicle and it did not cut off or stop running. I informed them I DON’T FEEL SAFE KNOWING MY VEHICLE SHUT OFF WITHOUT NOTICE could they check it again. They kept my vehicle another day and they stated NO CODES SHOWED UP AGAIN THAT THEY CAN POINT TO A SPECIFIC ISSUE. Again, another out of pocket diagnostic expense of $125.00. On 02/28/23 I contacted AutoNation Buick GMC Laurel to inquire if there has been a RECALL in place. The representative stated there WAS NO RECALL IN PLACE. After extensive research and review to my ultimate shocking surprise I see numerous complaints have been expressed with Buick GMC from consumers and previous customers outlining their concerns and this hazardous life threatening situation of THEIR BUICK STOPPING WITHOUT NOTICE. Buick GMC is aware of this repeated life threatening and dangerous issue from consumers and from previous customers year after year after year. Buick GMC nevertheless STILL REMAINS SILENT AND HAVE TAKEN NO ACTIONS NO REMEDY NO RECOURSE ABOUT AMENDING AND CORRECTING THE DANGERS OF THEIR MANUFACTURED VEHICLES. SUBSEQUENTLY, BUICK GMC HAVE NOT TAKEN THE NECESSARY STEPS TO IMPLEMENT A RECALL.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I have had my car looked at and my camshaft reductor wheel/valve is broken. This happened very unexpectedly and almost caused a serious accident at highway speeds. I was able to drift the car to the shoulder from the middle lane, but almost was hit by a semi when my car randomly stalled out in the middle of I-5. This is a problem I have sense researched and has happened to many others with the same car and model year.
I was driving and the other person ran the stop light and hit my car making me go in and hit another car from the other side.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I was driving and the other person ran the stop light and hit my car making me go in and hit another car from the other side.
THE REAR LIFT GATE GAVE OUT AND AND WILL NO LONGER GO UP OR DOWN AUTOMATICALLY OR STAY UP WHEN OPEN, THE DOOR WILL SHUT ON YOU.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Brakes are not stopping in time they are continuously scrubbing I have changed brakes and rotors and they are continuously scrubbing and not allowing me to stop in time nearly almost ran off the road I have got my brakes inspected but mechanic say there was nothing wrong the place I took it to but there is something wrong with the brakes. There is a electrical problem when it rains things stopped working inside the car every time it rains like my speakers my warning sensors things in that sort. There's also an acceleration issue it is not catching speed it's been doing this since I got the car how to basically mash it to the floor just for the vehicle to go
The contact owns a 2011 Buick Enclave. The contact stated that while reversing, the rearview camera failed to make a beeping sound alert for nearby pedestrians. Additionally, the contact stated that the infotainment system and the turn signals sound system had failed to operate while activated. There was no warning light illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 180,000. The VIN was unavailable.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Brakes are not stopping in time they are continuously scrubbing I have changed brakes and rotors and they are continuously scrubbing and not allowing me to stop in time nearly almost ran off the road I have got my brakes inspected but mechanic say there was nothing wrong the place I took it to but there is something wrong with the brakes. There is a electrical problem when it rains things stopped working inside the car every time it rains like my speakers my warning sensors things in that sort. There's also an acceleration issue it is not catching speed it's been doing this since I got the car how to basically mash it to the floor just for the vehicle to go
WE PURCHASED A 2011 BUICK ENCLAVE FOR WHAT WE THOUGHT WAS A GREAT DEAL. WE WERE PREPARED TO PAY FOR BASIC MAINTENANCE RIGHT AFTER PURCHASE. THE CHECK ENGINE LIGHT CAME ON AS WE WERE DRIVING ON THE HIGHWAY. I NOTICED LOSS OF POWER WHILE ON CRUISE CONTROL(SET AT 65MPH) AND THE VEHICLE STARTED SHAKING. I NOTICED THE RPM JUMPING FROM 1 TO 2 . WE TOOK THE VEHICLE TO BUICK FOR REPAIRS. WE HAD A TUNE UP, 2 CATALYTIC CONVERTERS REPLACED, 3 O2 SENSORS REPLACED ALONG WITH ONE OTHER ONE THAT I'M NOT SURE THE NAME, OIL CHANGE, STRUTS AND SHOCKS, REAR SWAY BAR LINKS, AIR FILTER, AND A GASKET MANIFOLD. WE HAVE NOT HAD THIS VEHICLE LONGER THAN 2 MONTHS. THE VEHICLE IS STILL DOING THE SAME THING. TODAY AFTER WE PICKED IT UP FROM THE SHOP(NO CHECK ENGINE LIGHT) WE DROVE IT ON THE HIGHWAY AND NOW THE SERVICE TRACTION CONTROL LIGHT IS ON ALONG WITH STABILITRAK CONTROL. WE HAVE 6 CHILDREN. THIS IS DANGEROUS. WHAT ARE WE TO DO? *TR
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
WE PURCHASED A 2011 BUICK ENCLAVE FOR WHAT WE THOUGHT WAS A GREAT DEAL. WE WERE PREPARED TO PAY FOR BASIC MAINTENANCE RIGHT AFTER PURCHASE. THE CHECK ENGINE LIGHT CAME ON AS WE WERE DRIVING ON THE HIGHWAY. I NOTICED LOSS OF POWER WHILE ON CRUISE CONTROL(SET AT 65MPH) AND THE VEHICLE STARTED SHAKING. I NOTICED THE RPM JUMPING FROM 1 TO 2 . WE TOOK THE VEHICLE TO BUICK FOR REPAIRS. WE HAD A TUNE UP, 2 CATALYTIC CONVERTERS REPLACED, 3 O2 SENSORS REPLACED ALONG WITH ONE OTHER ONE THAT I'M NOT SURE THE NAME, OIL CHANGE, STRUTS AND SHOCKS, REAR SWAY BAR LINKS, AIR FILTER, AND A GASKET MANIFOLD. WE HAVE NOT HAD THIS VEHICLE LONGER THAN 2 MONTHS. THE VEHICLE IS STILL DOING THE SAME THING. TODAY AFTER WE PICKED IT UP FROM THE SHOP(NO CHECK ENGINE LIGHT) WE DROVE IT ON THE HIGHWAY AND NOW THE SERVICE TRACTION CONTROL LIGHT IS ON ALONG WITH STABILITRAK CONTROL. WE HAVE 6 CHILDREN. THIS IS DANGEROUS. WHAT ARE WE TO DO? *TR
TIMING BELT ISSUES AT 140000 MILES SHOULD COVERED SINCE IT'S A KNOWN PROBLEM
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
Brakes are not stopping in time they are continuously scrubbing I have changed brakes and rotors and they are continuously scrubbing and not allowing me to stop in time nearly almost ran off the road I have got my brakes inspected but mechanic say there was nothing wrong the place I took it to but there is something wrong with the brakes. There is a electrical problem when it rains things stopped working inside the car every time it rains like my speakers my warning sensors things in that sort. There's also an acceleration issue it is not catching speed it's been doing this since I got the car how to basically mash it to the floor just for the vehicle to go
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE ON A SLIGHT INCLINE WITH THE TRANSMISSION IN DRIVE, THE VEHICLE WOULD ROLL BACKWARDS DOWN THE HILL. DURING THE FAILURE, THE BRAKES AND POWER STEERING ALSO BECAME INOPERABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER CARL BLACK CHEVROLET BUICK GMC (11500 EAST COLONIAL DR, ORLANDO, FL 32817) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 138,000. THE VIN WAS NOT AVAILABLE.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
While driving, the Kenda Klever tire experienced a sudden and complete tread separation. The tread detached in one solid ring from the rest of the tire. The failure happened without warning. The driver was able to maintain control of the vehicle and safely pull over. There were no injuries. Klever ST 255/60R19
The contact owns a 2011 Buick Enclave equipped with Sentury Tires, Tire Line: National Commando HTS, Tire Size: 255/55/R20, DOT Number: [XXX] . The contact had received notification of NHTSA Campaign Number: 23T009000 (Tires); however, the part to do the recall repair was not yet available. The contact stated that the front passenger's side tire was frequently flat. The contact stated that air was added to the tire several times; however, the failure recurred. The local dealer was contacted, but no assistance was provided. The tire was not replaced. The tire was a replacement tire. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The tire failure mileage was unknown. The vehicle failure mileage was unknown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
Driver's seat plastic frame components came apart from one another on left side. This area contains electric seat wiring and motors and connectors. Parts of plastic connectors have broken and seat must be held together with strapping tape. This was (several years ago) "repaired" twice under warranty but continues to fail. I fear the electrical components within the seat frame are at risk. The right passenger front seat is showing similar signs of coming apart.
ON THE DASH BOARD, IT SAYS SERVICE AIR BAG AND THE DRIVERS SEAT PLASTIC THAT HOUSE THE LEATHER SEAT IS BROKEN
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
2011 BUICK ENCLAVE ROLLS UNABATED ON HILLS WHILE IN GEAR - DRIVE OR REVERSE. VERY HARD TO CONTROL. REQUIRES VERY QUICK MOVE FROM BRAKE TO ACCELERATOR AND "2-FOOT" DRIVING WHICH IS DANGEROUS AND WEARS BRAKES AND TRANSMISSION. THERE IS NO "HILL HOLD" FEATURE AND DRIVETRAIN PROVIDES NO RESISTANCE. *TR
2011 BUICK ENCLAVE WITH AUTO TRANS. VEHICLE ROLLS BACKWARDS ON AN INCLINE WHEN FOOT IS REMOVED FROM THE BRAKE. REQUIRES DRIVER TO APPLY EXCESSIVE THROTTLE POWER UPON TAKING FOOT OFF OF BRAKE WITH DANGER OF ROLLING INTO CARS BEHIND IT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
ALL RECALLS AND UP-TO-DATE RECALLS ON MY VEHICLE POWER STEERING IS HARD TO TURN HATCHBACK COMING UP WHEN SHE'LL WIPER VEHICLE IS HARD TO PULL RATTLING NOISE
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V266000 (SEAT BELTS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
WINDSHIELD DEFROST BLOWER DOES DOES NOT BLOW ONTO WINDSHIELD, IT BLOWS INTO THE VEHICLE CABIN. WINDOWS NOT DEFROSTING. STATIONARY OR MOVING, MAKES NO DIFFERENCE.
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE DRIVING 15 MPH, THE WINDSHIELD BEGAN TO FOG UP. THE CONTACT HAD TO PULL OVER REPEATEDLY TO CLEAR THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DEFROSTER FLAPPER VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. LATER, THE AIR TEMPERATURE ON THE DRIVER AND PASSENGER SIDES OF THE VEHICLE VARIED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 47,462.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
THE POWER LIFTGATE DOOR OPENS 75% OF THE WAY WHEN I PUSH BUTTON OR MANUALLY BUT THEN STARTS TO CLOSES AGAIN. I HAVE BEEN HIT BY THE DOOR SEVERAL TIMES ALREADY DUE TO DOOR CLOSING. ALSO DAY LIGHT ON PASSENGER FRONT GOES ON AND OFF. IT WILL WORK FOR A FEW DAYS THEN NOT WORK FOR WEEKS. HAVE HAD LIGHT BULB REPLACED AND CONTINUES TO HAPPEN. *TR
DAY TIME RUNNING LIGHTS. LEFT AND RIGHT SIDE LIGHTS GO OUT FOR NO APPARENT REASON. HAD TWO SIDE REPLACE THE THE OTHER SIDE NOT UNDER WARRANTY. LIGHTS COME ON FOR SEVERAL DAYS, THEN WILL GO OUT FOR NO APPARENT REASON SOMETIMES WHILE RUNNING SOMETIMES NOT. HAS HAPPEND ON AND OFF SINCE 2014.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
VEHICLE WAS TAKEN IN FOR INSPECTION OF STEERING GEAR AND LOW FLUID IN THE RESERVOIR. SEAL ON DRIVER SIDE WAS LEAKING CAUSING FLUID TO COLLECT IN AND AROUND BOOT. THERE IS A TSB / NON MANDATORY RECALL FOR THE POWER STEERING PUMP. THERE SHOULD BE A RECALL ON THE STEERING GEAR ASSEMBLY/ RACK & PINION. IN THE PROCESS OF INSTALLING THE STEERING GEAR THE FRONT STRUTS APPARENTLY LOCKED IN PLACE NOW THEY HAVE TO BE REPLACED. ALL WORK IS BEING REPAIRED AT A DEALERSHIP. FROM WHAT I READ ONLINE THE STEERING GEAR SEEMS TO BE A COMMON PROBLEM WITH THE BUICK ENCLAVE. ANY FEEDBACK WOULD BE WELCOMED.
TL*THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE COIL SPRING FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE REAR DRIVER'S SIDE COIL SPRING WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I was driving and the other person ran the stop light and hit my car making me go in and hit another car from the other side.
AT APPROXIMATELY 18000 MILES I NOTICED THAT MY MICHELIN TIRES HAD SMALL CRACKS IN THEM. SINCE THEY WERE NOT WORRISOME AT THAT TIME, I JUST DECIDED TO KEEP AN EYE ON MY TIRES, FOR BULGES OR LARGER CRACKS. I RECENTLY HAD MY TIRES REPLACED, LESS THAN 40000 MILES ON THEM BECAUSE I WAS GETTING READY TO GO ON A ROAD TRIP AND DIDN'T WANT TO TAKE THE CHANCE. MY TIRES WERE HEAVILY CRACKED AND ONE WAS LOSING AIR DAILY. I FIRST CONTACTED GM DIRECTLY (PRIOR TO REPLACING THE TIRES) TO SEE IF THEY WERE UNDER WARRANTY OR KNOWN DEFECTIVE/RECALL ITEMS. WHEN I SPOKE TO THE DEALER ABOUT THE TIRES BEING DEFECTIVE, THEY INSISTED THE TIRES WERE NOT DEFECTIVE, THAT MICHELIN ADDS SILICA TO THEIR TIRES IN THE MANUFACTURING PROCESS AND THE SILICA ADDITION DOES NOT DO WELL IN HOT/DRY CLIMATES. THEY INDICATED THAT BECAUSE MICHELIN DOES ADD SILICA ON PURPOSE THE TIRES ARE NOT DEFECTIVE. MY ARGUMENT IS THAT THE TIRES ARE DEFECTIVE IF THEY DO NOT MAINTAIN THEIR INTEGRITY IN ALL CLIMATES. MY BUICK DEALERSHIP DID NOT HONOR THE BUICK WARRANTY. REF NHTSA ID NUMBER 10543165, AS I AM NOT THE ONLY CUSTOMER WITH THE PROBLEM AND TIRE INTEGRITY IS A VERY IMPORTANT SAFETY FEATURE ON VEHICLES. THIS NEEDS TO BE INVESTIGATED AND A RECALL ISSUED. I REPLACED MY TIRES WITH GOODYEAR TIRES AT JUST UNDER $900. ON A $50,000 CAR, HAVING TO REPLACE TIRES BEFORE 3 YEARS / 40,000 MILES IS UNACCEPTABLE. JUST IN CASE GM LOOKS AT THESE COMPLAINTS. YOU HAVE LOST A LOYAL CUSTOMER. I'VE BOUGHT 6 BRAND NEW GM CARS AND ONE SLIGHTLY USED GM CAR. HALF OF THOSE CARS HAVE HAD PROBLEMS, WHY I HAVE REMAINED A LOYAL CUSTOMER, WHO KNOWS... *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .