2017 Buick Enclave Driver assistance Problems

The contact owns a 2017 Buick Enclave. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The door locks independently latched and unlatched. In addition, the traction control error message was displayed. The vehicle was taken to the dealer where it was diagnosed with wiring harness failure. The contact was informed that the wiring harness needed to be replaced. The vehicle was in the process of being repaired. The contact was informed that the failure was associated with a power steering fluid leak. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 100,000.

NHTSA ID

11755312

Incident

Jul 30, 2026

Mileage

100,000 mi

The contact owns a 2017 Buick Enclave. The contact stated while driving at approximately 50 MPH, the vehicle was vibrating, with the electronic stability warning light illuminated and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic. The independent mechanic had not diagnosed or repaired the vehicle. The contact stated that the vehicle had experienced intermittent engine failure prior to the vehicle stalling. The manufacturer was not informed of the failure. The failure mileage was approximately 170,000.

NHTSA ID

11614459

Incident

Sep 2, 2024

Mileage

170,000 mi

I took my Buick enclave into the gmc dealership two years ago for an service airbag light that kept coming on. They sent me home twice saying it was just a computer issue. Now this recall is out and I asked for my car to be serviced as I’m a mother of 4 and can’t stop driving my vehicle. They said that the part isnt out yet and nothing they can do. I’m having to drive a dangerous vehicle around with no help from gmc.

NHTSA ID

11598415

Incident

Jul 13, 2022

I had taken to Alpena Mi.Buick GMC address 133 Johnson St Alpena Mi. 49707. When the warning come up on the message center on the dash [XXX] That said service side detection system and in the side mirrors each side light up all the time and would cost $875.00 installed at that time had to pay $80.19 inspect and advise. At that time was unable to afford that cost to have fixed. So with those light on in your mirrors it was a unsafe to drive in daylight hours and worse in night time driving so we had to limit our driving because of this and both my wife and myself are on disability.. It was a distraction and made for unsafe travel for ourselves and for other drivers on the roads. We were able to afford on [XXX] and at time was taken back to. The same dealership for repair at that time they installed the side detection Kit cost was $812.66 which was less then the original cost. Question number 2 With this lights on in your mirrors at all times when we would be driving day and night it was a big distraction that you never would know if someone was in the next lane to you on two lane road or on the interstate. So each person was at risk in our vehicle as well as other vehicles. Question number 3 Yes that was confirmed by Alpena Buick GMC the dealer I had taken the car to back on [XXX] . Question number 4 As far as it being a GM dealer and being a GM part I would say yes. Question 5 yes as I told you in Question 1 it had on the message center in dash Service Side Detection as well as lights on in both mirrors. In my words this is a reason this should be a recall first for people that are driving and can't afford to have fixed this is a accidents waiting to happen with death please do a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11582394

Incident

Mar 28, 2024

Rear vision camera or monitor does not provide adequate view of objects directly behind the vehicle, especially during daylight hours. Even moderate sunlight causes severe fading of what the driver should see on the monitor. The problem is exacerbated by inability to make any significant adjustments of contrast. One day at about noon, while moving my Buick from the driveway to an on-street parking space, I very nearly ran over a toddler who was on a walk with his granddad. The toddler momentarily escaped the supervision of his granddad who was several yards behind him. The toddler was not within my sight when I walked behind my vehicle to reach the driver's door. He apparently ran ahead of his granddad, turned a corner and was waiting behind my vehicle for his grandfather to catch up. I now had a toddler standing right behind my vehicle, who was nowhere in sight when I approached the car. Nevertheless, these things happen. I put the Buick in "Reverse", activating the back-up camera. I checked the monitor which should have given me a view of the toddler, but it did not. Fortunately, I did not rush to back into the street. Instead, I paused to carefully establish that no traffic was passing behind me. As I looked to my left, the granddad was waving his arms, indicating that I should not back up. As I put the Buick back into "Park" I realized that a neighbor working in his yard across the street, ran up to the rear of my vehicle & picked up the toddler to bring him to safety. Fortunately, the neighbor's efforts were unnecessary, as the vehicle remained motionless until the toddler was safely out of danger. Despite my best efforts to maintain safety, this incident could have ended in tragedy. I am angered that a device installed for the purpose of preventing exactly this incident, failed to perform in the manner in which it was intended. An internet search found other complaints regarding the picture quality of the back-up camera on this 2017 Buick Enclave. Thanks

NHTSA ID

11483137

Incident

Feb 8, 2022

On the SVC list, the traction control will turn off unexpectedly & the check engine light will come on. Recently, when this occured, 01/09/2022, the vehicle would start to jerk & lose power. The vehicle eventually recovered after a few minutes at reduced speed. Speed of vehicle during these occurences was any where from 30 to 45 mph, on good asphalt road, driving at a constant speed. Will return to dealer again on 1/12/2022, car will have approxmitely 25000 on it. ADAS list, foward collision warning would not always work. Lane departure warning would sometimes turn off from a few seconds to several minutes. Dealer unable to reproduce problems, no error reading indicating problem, no bulletins from manufacture related to problems. Was told to keep driving the vehicle until something happens again, then bring it in. ( I guess I am not suppose to drive it out of town.)

NHTSA ID

11447128

Incident

Sep 1, 2007

ENGINE LIGHT WITH ENGINE POWER IS REDUCED, TRACTION CONTROL SERVICE CAME OUT SEVERAL TIMES ON THE HIGHWAY WITH NO SNOW ICE OR RAIN.VERY SCARY MOMENTS, NEED TO CHECK OUT.

NHTSA ID

11309667

Incident

Feb 13, 2020

Mileage

75,000 mi

TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING 70 MPH, THE CONTACT ENGAGED THE CRUISE CONTROL FOR ASSISTANCE WITH DRIVING IN TRAFFIC. ONCE THE CRUISE CONTROL WAS DISENGAGED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT MANAGED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL FOR MORE THAN TWO MINUTES. THE VEHICLE WAS TAKEN TO SIMS BUICK-GMC (3100 ELM RD NE, WARREN, OH 44483, (330)-984-4690) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 18,000.

NHTSA ID

11184579

Incident

Feb 19, 2019

Mileage

18,000 mi

OUR VEHICLE WAS SHIFTED IN REVERSE TO BACK OUT OF A PARKING SPACE. ENGINE WAS ON, ALL CONTROLS NORMAL, NO WARNING LIGHTS, ETC. AS WE BACKED OUT OF OUR PARKING SPACE ALL OF A SUDDEN THE GAS AND BRAKE PEDALS LOCKED UP AND COULD NOT BE MOVED. THE CAR SLOWLY ROLLED BACKYARDS DUE TO SLIGHT INLCINE. I QUICKLY SHIFTED BACK TO PARK, TURNED OFF THE CAR AND WAITED A MINUTE BEFORE RESTARTING. ALL SEEMED FINE. 2.5 WEEKS LATER, THE SAME EXACT THING HAPPENED AGAIN. MY WHOLE FAMILY WAS IN THE VEHICLE THE FIRST TIME AND AFTER ONLY 4 DAYS OF OWNERSHIP AS A BRAND NEW CAR. THE SECOND TIME WAS MY WIFE AND KIDS IN THE MIDDLE OF THE GORCERY STORE PARKING LOT. THE VEHICLE ONLY HAD 1000 MILES ON IT BEFORE BEING SENT BACK TO THE DEALER TO FIGURE OUT WHAT HAPPENED. WE TRADED THE VEHICLE BACK TO THE DEALER AND TOOK A HEAVY LOSS AS THIS WAS THE ONLY SOLUTION OFFERED TO US. GM REFUSED TO BUY THE VEHICLE BACK FROM THE DEALER BECAUSE THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM. I HAVE GOTTEN NOWHERE WITH GM.

NHTSA ID

11030274

Incident

Sep 3, 2017

Mileage

250 mi