2015 Buick Encore Airbags Problems

The seatbelt systems light has come on in my 2015 Buick Encore.

NHTSA ID

11737000

Incident

Mar 31, 2026

tilt steering wheel usage is causing wires in steering culumb to break

NHTSA ID

11601793

Incident

Jun 20, 2024

1. Both rear springs have broken within 1 year of each other. There were no accidents or any kind or off road driving. These are Expensive to fix. 2. Driver side airbag light is on. No idea why. Afraid to drive this vehicle.

NHTSA ID

11557217

Incident

Oct 4, 2023

I've had my car for 3 years. I've always kept up with it's maintenance. My engine/head gasket are blown and I found out this is a common issue with this car. The airbags also dont recognize when there are passengers in the car. I started my car up one morning in September and all of my lights started flashing. I immediately turned it off and towed it to my mechanic to find out that it pretty much has everything wrong with it. My car is barely above 80k

NHTSA ID

11496601

Incident

Sep 19, 2022

We have had problems with the air bags since the car was new. The SRS light would come on for a couple months then go off. It says it has a problem with the passenger presence module. Never had a recall but the dealer said that when we took it in for an oil change they updated the firmware on the air bag system. It never did work, it would sometimes work then not work. I took it back a few weeks ago and told them it still isn't right and I said since it is a safety issue they should cover it. They told me that since Ohio doesn't have auto inspections that they are not responsibile for taking care of it and I was looking at over 1000 to repair. That pissed me off so I took my car and left. I am taking it to a independent garage. I have had lots of problems eith this car and only have 42000 on it now. My last GM, next will be Toyota/

NHTSA ID

11461407

Incident

Apr 4, 2022

Drivers airbag light stays on - immobilisation light stays on, car won't start. Both of these issues were addressed by TSB and complaints

NHTSA ID

11443646

Incident

Dec 1, 2021

DRIVER AIRBAG LIGHT STAYS ON .THIS IS THE 4TH TIME I HAVE HAD THIS PROBLEM SINCE IPURCHASED THIS VEHICLE ON APRIL 2017. HAD IT SERVICED THE FIRST THREE TIMES BUT NOW THE WARRENTY IS OUT AND HERE I AM AGAIN WITH THE AIR BAG LIGHT ON. THIS HAS BEEN VERY FRUSTRATING AND SHOULD NOT BE HAPPENING SO OFTEN. NOW I AM LEFT HAVING TO PAY SOMEONE TO FIX THIS AGAIN !

NHTSA ID

11400189

Incident

Nov 15, 2020

MY PASSENGER SIDE AIRBAG LIGHT COMES ON THE DASHBOARD TELLING ME THAT MY PASSENGER SIDE AIRBAG IS OFF EVEN WITH SOMEONE SITTING IN THE SEAT. I TESTED IT WITH MY BOYFRIEND SITTING IN THE SEAT HOLDING OUR 40LB DOG. COMBINED, THEY WEIGH OVER 200LBS AND THEN LIGHT ON MY DASHBOARD STILL SAYS THE PASSENGER SIDE AIRBAG IS OFF. THE VEHICLE WAS NOT IN MOTION. IT WAS TURNED ON ASKED PARKED IN THE DRIVEWAY. I TESTED IT WHILE DRIVING ON A PRIVATE ROAD AT 35MPH AND THE LIGHT STAYS ON WHILE THE CAR IS IN MOTION AND WHILE PARKED.

NHTSA ID

11387410

Incident

Jan 1, 2021

Mileage

93,000 mi

A CAR PULLED OUT IN FRONT OF MY WIFE. SHE STRUCK THE OTHER VEHICLE IN THE DRIVER'S DOOR. THE AIRBAG DID NOT DEPLOY AND THE SEATBELT DID NOT LOCK. THIS CAUSED HER INJURIES. THERE HAS BEEN A RECALL FOR THIS PROBLEM. IT DID NOT FIX THE PROBLEM. THE ACCIDENT OCCURRED IN A 35 MPH ZONE AND ON A 4 LANE ROAD.

NHTSA ID

11376729

Incident

Nov 4, 2020

Mileage

70,000 mi

PASSENGER AIRBAG DOES NOT ALWAYS ACTIVATE. THE LIGHT INDICATING THAT THE PASSENGER AIRBAG HAS BEEN ACTIVATED DOES NOT ALWAYS TURN ON WHEN THE SEAT IS IN USE. IT DOESN'T MATTER IF THE CAR IS MOVING OR STATIONARY. IT ALSO DOESN'T MATTER WHO IS SITTING IN THE SEAT, MEANING IT COULD WORK FOR THE PERSON ONE DAY AND NOT THE NEXT. .

NHTSA ID

11194175

Incident

Apr 1, 2019

Mileage

64,406 mi

AIR BAG SENSOR DEFECTIVE. WHEN PASSENGER SITS IN SEAT THE SENSOR INDICATOR READS OFF. TOOK IT TO DEALER TODAY 3/15/2018 AND THEY SAID IT NEEDS A NEW SENSOR. WHEN THEY TESTED IT WITH A 280 LB. MECHANIC IN PASSENGER SEAT SENSOR SAID A CHILD WAS IN SEAT AND IT WAS ON THE OFF POSITION. THE AIR BAG SENSOR HAD A RECALL PREVIOUSLY AND WAS TAKEN CARE OF AND STILL HAVING AIR BAG PROBLEMS. HAVE BEEN DRIVING WITH PASSENGERS IN SEAT WITH NO AIR BAG PROTECTION. HAD PREVIOUSLY TAKEN IT IN TO DEALER AND THEY SAID NO PROBLEM BUT PRESSED THEM AS INDICATOR STILL SHOWED OFF NO MATTER WHO SAT IN SEAT. TALKED TO GMC REPRESENTATIVE AND ALL THEY HAD TO SAY WAS WE ARE SO SORRY. THEY WERE OF NO HELP AT ALL. HAVE TALKED TO SEVERAL OTHER BUICK ENCORE OWNERS AND THEY HAVE HAD AIR BAG ISSUES AS WELL. THESE CARS NEED ANOTHER RECALL AS THE FIRST RECALL DID NOT FIX THE PROBLEM. THIS PROBLEM OF AIR BAG OFF WAS WHILE VEHICLE IS IN MOTION WHEN SOMEONE IS SITTING IN PASSENGER SEAT WELL OVER THE WEIGHT LIMIT. THIS HAS BEEN AN ONGOING PROBLEM SINCE JANUARY OF THIS YEAR. *JS

NHTSA ID

11079550

Incident

Mar 15, 2018

Mileage

53,000 mi

PASSENGER AIRBAG SHOWS OFF EVEN WHEN SOMEONE WELL ABOVE THE WEIGHT LIMIT IS SITTING IN THE SEAT. I AM OF THE UNDERSTANDING THAT THE AIR BAG WILL NOT DEPLOY SHOULD THERE BE AN ACCIDENT AND THAT THE DRIVER BAG WOULD NOT DEPLOY EITHER. THE PASSENGER AIR BAG OFF LIGHT IS ON WHETHER IN MOTION OR STATIONARY. I BELIEVE THAT A SOFTWARE UPDATE IS NEEDED TO CORRECT THIS. I HAVE A RECALL NUMBER OF 16007 THAT I FOUND ON THE INTERNET BUT NOT SURE IT IS THE CORRECT ONE. THIS NEEDS IMMEDIATE ATTENTION AS IT IS A LIFE THREATENING ISSUE. THIS HAS BEEN AN ISSUE SINCE THE BEGINNING OF JANUARY 2018.

NHTSA ID

11076904

Incident

Jan 1, 2018

Mileage

5,100 mi

MY CAR WAS IN MOTION GOING APPROXIMATELY 45-50 MPH WHEN IT HIT A STATIONARY VEHICLE ON THE HIGHWAY. I WAS ABLE TO HIT MY BRAKES BUT STILL HIT THE CAR IN ALMOST FULL FORCE, HEAD ON. BOTH MY CAR AND THE CAR I HIT ARE TOTALED, AND I WAS TAKEN BY AMBULANCE TO THE HOSPUTAL AFTER, BUT MY AIRBAGS DID NOT GO OFF.

NHTSA ID

10994050

Incident

Jun 1, 2017

Mileage

9,000 mi

MY FRONT PASSENGER AIR BAG WILL NOT TURN ON WITH AN AVERAGE SIZE PERSON WEIGHING 135LBS SITTING IN THE FRONT PASSENGER SEAT. IT SEEMS TO ONLY WORK WITH SOMEONE SITTING IN IT AT A WEIGHT OF OVER 200LBS. I JUST BOUGHT THIS CAR AND MY LOCAL GMC BUICK DEALERSHIP TELLS ME THERE IS NOTHING WRONG WITH THE SENSOR BECAUSE THE MECHANIC THAT WORKED ON IT SAT IN IT AT 220LBS AND IT TURNED ON FOR HIM JUST FINE. PLUS THEY SAID THEY ARE RECEIVING NO ERROR CODES ON IT. THERE IS SOMETHING WRONG WITH THIS VEHICLES AIR BAG WHEN AN AVERAGE SIZE PERSON WEIGHING OVER 130LBS CANNOT RIDE IN THE FRONT SEAT WITHOUT AIRBAG PROTECTION. THERE HAS TO BE A FIX TO THIS AS IT'S EXTREMELY DANGEROUS FOR A PASSENGER UNDER 200LBS TO RIDE IN THE FRONT PASSENGER SEAT WHILE THE AIR BAG IS OFF! I PREVIOUSLY OWNED A TOYOTA AND IT WOULD TURN ON THE PASSENGER AIR BAG EVEN IF MY 13YR OLD SAT IN IT AT 100LBS.

NHTSA ID

10958688

Incident

Feb 26, 2017

Mileage

21,200 mi

THERE WAS A RECALL ON THE AIRBAGS AS BEING UNSAFE. I CONTACTED MY DEALER AND ASKED FOR THEM TO RETURN MY CALL SO I COULD DETERMINE A SOLUTION TO THE UNSAFE SITUATION. THEY HAVE NOT CONTACTED ME BACK IN ANY FASHION.

NHTSA ID

10929873

Incident

Nov 30, 2016

GENERAL MOTORS NEVER NOTIFIED ME OF A RECALL ON MY 2015 BUICK ENCORE IN SEPT 2016. I FOUND OUT ABOUT THE RECALL BY READING IT IN THE NEWSPAPER. IT INVOLVED THE AIR BAG. I CALLED MY LOCAL DEALER AND THEY MADE THE REPAIR. I CALLED GM AND ASKED WHY THEY DIDN'T NOTIFY ME. THEY HAD NO GOOD ANSWER AS TO WHY. ONE OF THE PEOPLE I TALKED TO SAID THE REASON WAS BECAUSE THE RECALL WAS BEFORE I PURCHASED THE CAR ( I BOUGHT THE CAR IN FEB 2015) THIS MAKES NO SENSE. MY LOCAL DEALER TOLD ME THE RECALL WAS MADE ON 9SEP 2016. THE BUICK WEB SITE HAD ANOTHER PERSON ASKING A QUESTION ABOUT THIS RECALL AND STATED THEY NEVER RECEIVED A RECALL NOTICE.THE ANSWER GIVEN WAS CALL YOUR BUICK DEALER. AIR BAG RECALLS ARE VERY SERIOUS AND I FEEL THAT GM SHOULD BE THE ONE TO NOTIFY EVER ONE.

NHTSA ID

10917553

Incident

Sep 15, 2016

Mileage

12,575 mi