RoadVitals

2017 Buick Encore Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jan 18, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 89 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2017 Buick Encore submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

Shown in the owner’s own words, exactly as filed

Visibility
Filed Jan 18, 2026

Wipers will not shut off.

NHTSA ID
11711722
Incident
Jan 8, 2026
Visibility
Filed Apr 24, 2022

On numerous occasions, windshield wipers stop moving even though wipers are engaged to on, causing poor visibility for driving.

NHTSA ID
11461985
Incident
Mar 9, 2022
ElectricalPowertrain (other)Visibility
Filed Dec 26, 2020

THE VEHICLE STARTED MAKING NOISES AND THE INSTRUMENT PANEL AND SCREEN WENT OUT. THE VEHICLE WAS DRIVABLE, BUT THE ENTIRE INSTRUMENT PANEL WAS OUT. RADIO STOPPED WORKING, MY SCREEN WENT DARK AND THE BACKUP CAMERA DIDN'T WORK. THE FIRST TIME THIS HAPPENED THE VEHICLE WAS STATIONARY AND THE SECOND IT OCCURRED WHILE BACKING OUT A PARKING SPOT.

NHTSA ID
11384992
Incident
Dec 26, 2020
Mileage
33,000 mi
Visibility
Filed Aug 24, 2020

I WAS HEADING TO WORK AND NEEDED TO USE MY WINDSHIELD WIPERS WHEN THEY SIMPLY WOULD NOT TURN ON - NO SOUND FROM THE MOTOR OR ANYTHING. FOR MANY DAYS THIS HAS NOT WORKED, NOW GOING OVER A WEEK. NO INDICATOR LIGHTS THAT ANYTHING COULD BE WRONG EITHER. I NEED MY WIPERS! THE NEAREST DEALERSHIP COULDN'T EVEN GET ME IN FOR A WEEK (I GO TOMORROW). IF YOU SEARCH THIS ISSUE IT APPEARS TO BE A RECURRING THEME WITH BUICK AND GMC VEHICLES - ESSENTIALLY THE WIPER MOTOR JUST DECIDES TO DIE OUT OF NO WHERE. I BOUGHT THE CAR BRAND NEW..

NHTSA ID
11350975
Incident
Aug 17, 2020
Mileage
71,000 mi
Visibility
Filed Oct 15, 2019

WHEN YOU WOULD START THE CAR THE WIPERS WOULD START BY THEMSELVES...NOW THE WIPERS STOPPED WORKING COMPLETELY..I DONT KNOW IF THERE'S WARRANTY ON THE CAR OR NOT

NHTSA ID
11268754
Incident
Sep 10, 2019
Seat beltsVisibility
Filed Sep 24, 2018

DON'T EXCEL UNSAFE BELTS NEED TO BE INSPECTED.

NHTSA ID
11130972
Incident
Jul 16, 2018
Mileage
18,000 mi
BrakesEngineVisibility
Filed Sep 14, 2018
Crash reported

5 MONTH AFTER I HAD BOUGHT THE CAR I WAS GOING 35 MPH DOWN A REGULAR STREET WHEN THE CAR STOP THEN WHEN I WANT TO MOVE AGAIN THE ACCELERATOR BUT THEN THE CAR CAME TO A COMPLETE STOP WHERE THE ENGINE HAD SMOKE COMING OUT OF IT. THE DEALER SAID THAT THERE WAS A BIG HOLE IN THE ENGINE. AFTER THEY REPAIR IT NO MORE THAN TWO WEEKS LATER I WAS GOING DOWN A ROAD WHERE THE CAR JUST TURNED OFF AND IT DID NOT EVEN LET ME MOVE OUT OF THE ROAD WAY. AND NOW 3 WEEKS AGO I WAS GOING DOWN A STREET GOING 45 MPH WHEN THE PERSON IN FRONT OF ME STOPPED ALL OF A SUDDEN AND I HIT MY BRAKE SO HARD BUT THEY HAD NOT RESPONDED WHICH LED ME TO CRASH IN FRONT OF THE PERSON IN FRONT OF ME. LUCKILY NEITHER OF US WERE INJURED BUT NOW FOR SURE I KNOW I DO NOT FEEL SAFE DRIVING ANY OF GENERAL MOTORS CARS WHETHER IS BE BUICK OR GMC.

NHTSA ID
11129502
Incident
Aug 26, 2018
Mileage
14,000 mi
Visibility
Filed Aug 3, 2018

THE WIPER BLADES FAILED TO WORK DURING A WET HEAVY SNOW FALL. THE WIPERS REMOVED THE SNOW VERY WELL ON THE UP STROKE BUT ON THE DOWN STROKE THE WIPERS PACKED THE SNOW ON THE COWLING UNTIL IT GOT TO A POINT THAT THE WIPERS COULD NOT COMPLETE THE CYCLE AND THEY WOULD STOP WORKING. I HAVE A VIDEO USING A BATH TOWEL TO SIMULATE SNOW AND HOW TO STOPPED THE BLADES FROM WORKING. THE VIDEO IS TOO LARGE TO SEND IT IN THE SPACE PROVIDED BUT I AM SURE IT WILL SEND VIA E MAIL. I ALSO HAVE NOTES WRITTEN IN REAL TIME ON ALL CONVERSATIONS WITH BUICK/GM AND TWO DEALERSHIPS. I ALSO HAVE A LETTER AND A CONDEMNING E MAIL FROM BUICK/GM AND THESE PUT ME OVER THE ALLOTTED CHARACTERS. *JS

NHTSA ID
11115529
Incident
Apr 19, 2018
Mileage
7,200 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .