RoadVitals

2007 Buick Lacrosse Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest Jan 22, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 250 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2007 Buick Lacrosse submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 22 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

Shown in the owner’s own words, exactly as filed

Steering
Filed Jan 22, 2020

POP AND CRACKLING ON STEERING WHEEL NOISE WHILE TURNING CORNERS WHILE DRIVING

NHTSA ID
11301007
Incident
Oct 8, 2019
Mileage
50,000 mi
BrakesOther / unspecifiedSteering
Filed Dec 28, 2019

I GOT THIS VHICULE AND WORK ONLY FOR 22 DAYS. WERE I GOT IT THIS PLACE SHOULD BE CHECK

NHTSA ID
11291703
Incident
Oct 23, 2019
Mileage
13,500 mi
BrakesSteering
Filed Dec 13, 2017

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A CLUNKING NOISE IN THE STEERING WHEEL WHEN IT WAS TURNED LEFT OR RIGHT. IN ADDITION, THE ABS INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE BRAKES WERE REPLACED SEVERAL TIMES AND, WHEN MAKING A RIGHT TURN, THE BRAKES SQUEALED. KEMPTHORN MAZDA IN CANTON, OHIO WAS MADE AWARE OF THE FAILURES, BUT THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MECHANIC REPLACED THE ROTORS AND THE BRAKE PADS. THE STEERING WHEEL WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS 60,000.

NHTSA ID
11054472
Incident
Nov 13, 2017
Mileage
60,000 mi
SteeringSuspension
Filed Oct 19, 2016

WHILE MAKING A RIGHT HAND TURN I HEARD A POP NOISE SIMULTANEOUSLY VEHICLE DIPPED HARSHLY WITH THE HANDLING AND STEERING CONTROL COMPROMISED. AFTER INSPECTION THE FRACTURED AND BROKEN SWAY BAR WAS DISCOVERED. SWAY BAR ENDS CRACKED BOTH SIDES WITH RIGHT SIDE COMPLETELY SEVERED. CAR WAS USED IN NORMAL DRIVING CONDITIONS-MECHANIC SUGGESTED I REPORT THIS SAFETY ISSUE BECAUSE THIS SHOULD NOT HAPPEN. *TR

NHTSA ID
10917373
Incident
Sep 25, 2016
Mileage
105,200 mi
Steering
Filed Jul 5, 2016

THE STEERING IS ALMOST IMPOSSIBLE TO TURN AT SLOW SPEED OR IDLE. IT HAS 64,000 MILES ON IT. PLEASE HELP, IT'S NOT A SAFE CARE TO BE DRIVING AND AS MANY OF THE SAME PROBLEMS OTHERS HAVE WITH THE SAME YEAR AND SUPPOSEDLY FIXED BY BUICK IN 2008 I THINK THEY NEED TO UPGRADE OUR STEERING GEAR.

NHTSA ID
10882835
Incident
Jul 5, 2016
Mileage
64,000 mi
Other / unspecifiedSteeringSuspension
Filed Jun 9, 2016

CONTROL ARM BUSHING FAILED, CAUSING THE CONTROL ARM TO GRIND INTO THE SUB FRAME OF THE CAR. THE SUB FRAME IS ALUMINUM AND WAS DAMAGED VERY QUICKLY. THIS ISSUE GAVE NO INDICATION AND ONLY BECAME APPARENT UNDER VISUAL INSPECTION WHILE THE CAR WAS BEING SERVICED FOR ANOTHER COMPLAINT. THE SUB FRAME COULD FAIL COMPLETELY CAUSING STEERING SUSPENSION AND BRAKES TO FAIL.

NHTSA ID
10873349
Incident
Jun 6, 2016
Mileage
96,500 mi
ElectricalPowertrain (other)Steering
Filed Dec 22, 2015

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE KEY WAS STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPAIRED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT PROVIDED....UPDATED 03-31-16 *BF *TR

NHTSA ID
10811697
Incident
Oct 17, 2014
Mileage
45,000 mi
ElectricalSteering
Filed Dec 17, 2015

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL AND THE VEHICLE MADE A GRINDING NOISE WHILE ATTEMPTING TO TURN. THE CONTACT ALSO STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE WHILE DRIVING. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 09E005000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10810860
Incident
Dec 11, 2015
Mileage
145,000 mi
Exterior lightingSteering
Filed Oct 1, 2015

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE EXTERIOR LIGHTS CAUSED THE VEHICLE TO EMIT AN ABNORMAL NOISE. IN ADDITION, THE STEERING WAS ABNORMAL ON THE PASSENGER SIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING OR PRIOR TO THE FAILURES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

NHTSA ID
10778932
Incident
Aug 11, 2015
Mileage
160,000 mi
Steering
Filed Mar 29, 2015

ORIGINAL OWNER OF A 2007 BUICK LACROSSE CXL. POWER STEERING PUMP FAILURE AT AROUND 85,000 MILES. POWER STEERING PUMP FAILED BECAUSE OF LEAKING HOSES. PRIMARY REASON FOR LEAK IS DUE TO LINES INCORRECTLY CRIMPED AROUND THE METAL LINE THAT ADHERES TO RUBBER HOSE. LINES CANNOT WITHSTAND PRESSURE AND START LEAKING INTERMITTENTLY UNTIL THEY COMPLETELY FAIL. I HAVE REPLACED POWER STEERING PUMP AND RACK AND PINION DUE TO FAULTY LINES DAMAGING THE WHOLE SYSTEM. I HAVE SEEN MANY INSTANCES ONLINE ABOUT PEOPLE HAVING TO REPLACE A COUPLE MONTHS LATER AFTER INITIAL REPLACEMENT. THIS IS A MANUFACTURERS DEFECT OF POWER STEERING LINES THAT ARE OUT ON THE MARKET. ANOTHER ISSUE IS THE CLUNKING SOUND THAT IS COMING FROM THE STEERING COLUMN. *TR

NHTSA ID
10702424
Incident
Feb 3, 2014
Mileage
85,000 mi
Body & structureExterior lightingSteering
Filed Jun 15, 2013

WHILE DRIVING ON THE HIGHWAY IN THE RAIN, MY HEADLIGHTS WENT OUT. I WAS TERRIFIED. TURNING THE SWITCH ON AND OFF WOULD NOT FIX THE PROBLEM. I TOOK THE CAR TO THE DEALERSHIP. THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND WOULD NOT FIX IT. I HAD TAKEN THE CAR TO THE DEALERSHIP SHORTLY AFTER PURCHASE IN 2009 AND HAD COMPLAINED OF LEAKING SEAL ON THE TOP EDGE OF THE DRIVER'S SIDE DOOR IN THE RAIN. WATER WOULD DRIP ALL OVER MY LEFT ARM, SHOULDER AND ARM REST. THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND WOULD NOT FIX IT. NOW THE HEADLIGHTS WILL REFUSE TO WORK ON AN INTERMITTENT BASIS. THE DEALERSHIP WILL NOT FIX IT. THE DASH READS HEADLIGHTS SUGGESTED BUT THEY WILL NOT COME ON. I CAN USE THE DIMMER ON THE STEERING COLUMN AND THE BRIGHT LIGHTS WILL WORK, BUT DRIVING WITH BRIGHT LIGHTS INTO ONCOMING TRAFFIC IS DANGEROUS. I NEED TO HAVE A DEALER FIX THIS PROBLEM. I TOOK THE CAR THROUGH A CAR WASH FOR THE FIRST TIME THE OTHER DAY AND THE LIGHTS HAVE BEEN ACTING UP AGAIN. PLEASE HAVE SOMEONE CONTACT ME AND AUTHORIZE REPAIRS AT THE DEALERSHIP. I AM AFRAID TO DRIVE EVEN A SHORT DISTANCE AT NIGHT NOT KNOWING WHEN MY HEADLIGHTS WILL SUDDENLY GO OUT AGAIN. IT HAS HAPPENED SEVERAL TIMES NOW. IT REALLY SCARES ME AND CONCERNS ME THAT A DEALERSHIP WOULD NOT REPAIR THE PROBLEM. *TR UPDATED 09/10/13*LJ THE CONSUMER ALSO STATED THERE WAS A NOISE COMING FROM THE STEERING, A SQUEAKING NOISE COMING FROM THE DASH AREA, AND WATER WOULD DRIP THROUGH THE TOP DOOR, EVERY TIME IT RAINED. ALSO, THERE WAS A VIBRATION ISSUE, SO THE DEALER REPLACED THE TIRES, BUT IT DIDN'T RESOLVE THE ISSUE.

NHTSA ID
10519906
Incident
Nov 11, 2011
Mileage
82,000 mi
Steering
Filed Nov 17, 2012

I HAVE A CLUNKING SOUND COMING FROM THE STEERING WHEEL/SHAFT ASSEMBLE WHEN TURING EITHER DIRECTION OR WHEN HITTING A BUMP. THERE IS A BUICK TSB THAT DESCRIBES THE PROBLEM FOR THE 2005-2007 YEARS AND THE PARTS WERE UPGRADED IN 2008 TO FIX THE PROBLEM. BUICK WILL NOT REPLACE THE PART FREE BUT I NOTICE THAT THIS IS A COMMON PROBLEM FOR THESE YEARS. THERE DOESN'T APPEAR TO BE ANY SORT OF RECALL, OR LEAST I DON'T SEE ANY ON LINE AND I HAVE NOT BEEN NOTIFIED. THE DEALERSHIP WANTS $250 TO REPLACE THE NEEDED PARTS. *TR

NHTSA ID
10485001
Incident
Nov 24, 2011
Mileage
47,000 mi
Steering
Filed May 26, 2012

POWER STEERING UNIT SPRUNG A LEAK FROM THE CASING WHERE A HOLE WAS OBSERVED. WE HAD TO REPLACE THE ENTIRE POWER STEERING UNIT JUST 3,000 MILES OUT OF WARRANTY. *TR

NHTSA ID
10459734
Incident
Dec 15, 2011
Mileage
53,000 mi
SteeringSuspension
Filed May 16, 2012

NOISE LIKE RUBBING SOUND COMING FROM STEERING COLUMN AREA. STEERING GEAR WAS REPLACED ONCE, PROBABLY TWO YEARS AGO AND NOW MAKING SAME SOUND AS BEFORE. THE TIRES HAVE BEEN REPLACED REPEATEDLY ON THIS VEHICLE AND IT STILL FEELS LIKE IT IS HOPPING OR WALKING INSTEAD OF ROLLING. THIS OCCURS MOST PROMINENTLY IN THE MORNING AT STARTUP AND WILL CONTINUE UP TO 50 MPH AND BEYOND. THE MECHANICS WILL NOT RECOGNIZE THE PROBLEM AND HAVE NOT BEEN ABLE TO GET AUTHORIZATION FROM GM REGIONAL TO DO ANYTHING OTHER THAN CHARGE A FEE FOR FURTHER DIAGNOSIS. THIS PROBLEM EXISTED FROM THE TIME THE VEHICLE WAS PURCHASED AND THE DEALERSHIPS SHARE INFORMATION AND WILL NOT INDEPENDENTLY DIAGNOSE THE PROBLEM. I HAVE REQUESTED GM AND BUICK TO PROVIDE A MECHANIC THAT IS FAMILIAR WITH THIS PROBLEM AND CAN RESOLVE IT, BUT THEY REFUSE TO ACT. I AM NOT AT ALL HAPPY WITH THE PERFORMANCE OF THE VEHICLE AND WAS UNDER THE BELIEF THAT THE DEALERSHIP AND BUICK OR GM WOULD MAKE IT RIGHT. I WILL NOT RECOMMEND EITHER THE DEALERSHIP OR GM OR BUICK TO ANYONE. I DO NOT OWN ANOTHER CAR SO I HAVE SPENT MANY DAYS WITHOUT A VEHICLE DURING DIAGNOSIS AND REPAIRS AND CANNOT TOLERATE SITTING FOR 4-6 HOURS IN THE DEALERSHIP OR GOING WITHOUT TRANSPORTATION WILL THIS IS ADDRESSED.

NHTSA ID
10458649
Incident
May 7, 2012
Mileage
79,000 mi
Steering
Filed Apr 27, 2012

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE CXS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THERE WAS A ROUGHNESS IN THE STEERING SHAFT. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE STEERING SHAFT WAS LOOSE AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 27,367. UPDATED 6/4/12 *CN THE CONSUMER STATED THE INTERMEDIATE STEERING SHAFT WAS REPLACED ON 03/2/12

NHTSA ID
10456692
Incident
Mar 19, 2012
Mileage
27,367 mi
Steering
Filed Mar 10, 2012

HIGH PRESSURE POWER STEERING HOSE BEGAN LEAKING RESULTING IN LOSS OF POWER STEERING FLUID. WHICH COULD RESULT IN LOSS OF POWER STEERING. *TR

NHTSA ID
10451069
Incident
Feb 23, 2012
Mileage
68,500 mi
Steering
Filed Apr 8, 2011

ROUTINE DRIVING. AFTER MAKING A LEFT HAND TURN AT A TRAFFIC SIGNAL THE POWER STEERING STOPPED WORKING. THIS MADE THE VEHICLE ALMOST IMPOSSIBLE TO STEER. THE O RING HAD BLOWN OUT OF THE POWER STEERING HOSE LEADING TO THE PUMP. *TR

NHTSA ID
10395249
Incident
Apr 6, 2011
Mileage
55,648 mi
Steering
Filed Apr 9, 2010

2007 BUICK LACROSSE. CONSUMER EXPRESSES DISCONTENT REGARDING RECALL REPAIRS AND SERVICE. *TGW THE CONSUMER STATED IT TOOK THREE TRIPS TO THE DEALER FOR THEM TO COMPLETE THE REPAIRS. ALSO, THE VEHICLE DEVELOPED A NOISE IN THE POWER STEERING. THE POWER STEERING PUMP AND RESERVOIR HAD TO BE REPLACED, BECAUSE IT HAD NO FLUID IN IT.*JB

NHTSA ID
10323191
Incident
Jan 1, 1901
Steering
Filed May 31, 2009

I OWN A BUICK LACROSSE, 2007 CXS MODEL AUTOMOBILE. THE HIGH PRESSURE FITTING TO THE POWER STEERING HAS NOW FAILED 2X IN 6 MONTHS. PART NUMBER IS GM88861206. FITTING FAILED AT THE POWER STEERING UNIT. CAUSED POWER STEERING LEAK AND LOSS OF POWER STEERING. DEALER HAS REPAIRED EXACT SAME PART NOW 2X IN 6 MONTHS. DEALER IS CLASSIC BUICK-PONTIAC IN PAINESVILLE OHIO 44077. *TR

NHTSA ID
10272452
Incident
May 29, 2009
Mileage
37,000 mi
Other / unspecifiedSteering
Filed Jan 17, 2009

STEERING CLUNK DEALER FOUND NOISY INTERMEDIATE STEERING SHAFT. REPLACED INTERMEDIATE STEERING SHAFT.. TOOK 2 HRS CLAIMED DEFECTIVE PART... PARTY NEXT TO ME IN WAITING ROOM HAD SOME PROBLEM WAS IT PART, POOR MECHANIC OR OR BAD DESIGN VERY UNEASY. *TR

NHTSA ID
10255426
Incident
Jan 8, 2009
Mileage
210,000 mi
BrakesEngineSteering+1 more
Filed Oct 29, 2007

BRAKES PULSATE WHEN BRAKING. CAR VIBRATES WHILE DRIVING AND ALSO HAS A DESIRE TO PULL TO RIGHT. FEELS LIKES WHEELS ARE OUT OF BALANCE ALL THE TIME. I HAVE TAKEN THE CAR IN AND HAD THE BALANCE CHECKED AND THEY SAY EVERYTHING IS FINE. THEY SAY IT IS THE MAKE OF THE TIRES AND GOODYEAR IS AWARE - THEY HAVE MADE A GOODWILL REPLACEMENT OF THE TIRES DUE TO HISTORY OF MY CAR.... THE ENGINE BLEW AT 1500 MILES!!! STILL NO BETTER. EVERY DAY I GET MY FILLINGS RATTLED LOOSE ON THE WAY TO WORK. THE PULL TO THE RIGHT WAS FIXED WHEN THE REPLACED THE STEERING INTERMEDIATE SHAFT - BUT I HAD TO GO BACK BECAUSE THE DEALER DID NOT DO FRONT END ALIGNMENT AFTER REPLACING THE STEERING SHAFT "NOT NECESSARY - IT'S NOT THE STANDARD PRACTICE WITH THE JOB" WHEN THEY FINALLY PUT IN ON THE MACHINE, IT WAS OUT OF TOE BY .18 DEGREES. I AM STILL WORKING ON GETTING THE BRAKES FIXED. LAST TIME THEY TURNED THEM DUE TO "HARD SPOTS". WHEN I GO BACK FOR THE INSPECTION IN NOV. I HAVE TO HAVE THEM WORK ON THEM AGAIN. THIS TIME I WILL FIGHT TO HAVE THE ROTORS REPLACED AS I AM TERRIFIED THAT I WON'T STOP WHEN I APPLY MY BRAKES BECAUSE THE PULSATING HAS GOTTEN THAT BAD. *TR

NHTSA ID
10207364
Incident
Jun 22, 2007
Mileage
30 mi
Steering
Filed Oct 24, 2007

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE MAKING A RIGHT TURN AT 5 MPH, THE POWER STEERING FAILED AND CAUSED THE VEHICLE TO MAKE A WIDE TURN. THERE WERE NO WARNING INDICATOR LIGHTS ILLUMINATED. THE FAILURE RECURRED WHILE MAKING A LEFT TURN. THE VEHICLE WAS PARKED AND LATER TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 400 AND CURRENT MILEAGE WAS 437.

NHTSA ID
10206773
Incident
Oct 14, 2007
Mileage
400 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data on this page last refreshed .