RoadVitals

2007 Buick Lacrosse

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
250
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Aug 14, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
26
2 injuries, 0 deaths reported

Overview

Our database contains 250 NHTSA owner-reported complaints for the 2007 Buick Lacrosse, most frequently naming the exterior lighting, electrical and steering categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 857 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING:HEADLIGHTS

Aug 14, 2015
429,170 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
The risk: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
The remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
General Motors LLCManufacturer number 14291View on NHTSA.gov

ELECTRICAL SYSTEM:IGNITION

Jun 23, 2014
3,141,731 units potentially affected
The defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
The risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
The remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
General Motors LLCManufacturer number 14299View on NHTSA.gov

STEERING

Feb 17, 2009
979 units potentially affected
The defect: DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
The risk: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
The remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
DORMAN PRODUCTS, INC.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

RQ17002ClosedRecall Query

Loss of Headlights

Opened Apr 24, 2017
Closed Mar 29, 2021

The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.

EXTERIOR LIGHTING:HEADLIGHTS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Exterior lighting
Filed Aug 7, 2026
Fire reported

The contact owns a 2007 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, there was an abnormal odor coming from the vents and the headlights were inoperative. The contact stated that there was smoke coming from the engine compartment. The contact exited the vehicle and discovered that the fuse box was on fire and had melted. The contact used a headwrap to extinguish the fire. No warning lights were illuminated. A fire department report was not filed. The contact was informed that the VIN was included in NHTSA Campaign Number: 15V519000 (Exterior Lighting). The vehicle was towed to a dealer, where it was diagnosed and determined that the fuse box, module, and the circuit board needed to be replaced. The contact stated that the electrical failure had melted and damaged the fuse box and the circuit board. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 331,000.

NHTSA ID
11755473
Incident
Aug 6, 2026
Mileage
331,000 mi
Electrical
Filed Feb 10, 2026

Odometer Fraud. The contact purchased a 2007 Buick Lacrosse. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. The mileage at the time of the purchase was 77,000. It was later discovered that the actual mileage was 131,000. The Carfax Report mileage was not available.

NHTSA ID
11716988
Incident
Dec 27, 2025
Mileage
131,000 mi
ElectricalEngineFuel system
Filed Oct 23, 2025

Car refuses to relearn the app sensor. Throttle body and sensor is good, always changed the EVAP Purge valve. Still throwing codes and reduce engine speed stays on..

NHTSA ID
11695165
Incident
Oct 16, 2025
Filed Aug 28, 2025

Unkown

NHTSA ID
11683554
Incident
Aug 27, 2025
ElectricalExterior lightingVisibility
Filed Jun 6, 2025

Low beam headlights randomly turn off while driving at night and day. Causing not to be able to see the roadway at all. Very dangerous!!! They give no warning at all. Only the low beams do this. Bright lights are not affected. There was a recall for this issue but they said my car was not affected. But it is 100% affected by this recall. Ot seems like the Headlamp driver module is overheating. It gets extremely hot. This issue almost caused a very serious accident .

NHTSA ID
11665215
Incident
Jun 5, 2025
Engine
Filed Apr 20, 2023

The contact owns a 2007 Buick LaCrosse. The contact was made aware of NHTSA Campaign Number: 14V355000 (Electrical System). The contact took the vehicle to the local dealer and had the recall repair performed. The contact stated that in May 2022, while driving 25 MPH, the engine seized. The contact stated no warning light was illuminated. Additionally, the contact stated the key failed to turn in the ignition. The contact stated he waited approximately 5 minutes before he was able to restart the vehicle and continue driving to his destination. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the catalytic converter to be replaced. The vehicle was not repaired. The contact took the vehicle to the independent mechanic and had the catalytic converter replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

NHTSA ID
11518006
Incident
Oct 8, 2020
Mileage
100,000 mi
Electrical
Filed Apr 20, 2023

Taken car to dealership for computer analysis and was told that the issue was caused by P0420cataylic converter needed to be replaced. I had cataylic converter replaced elsewhere and noticed that wasn't the problem. After doing some research I found that ignition switch is the reason my car stalls while driving. There was a Product Safety Recall (14299) Ignition key rotation and replaced on 10- 8-20 but I'm having the same problem.

NHTSA ID
11517992
Incident
Aug 15, 2022
Powertrain (other)
Filed Mar 25, 2022

Problem with the transmission burning up and breaking and the car unable to be driven and I have heard from other people that have had the same problem from there cars mileage from 28,000 miles to 60,000 miles the transmission just goes out It’ll make like a howling noise One day and then you’ll get in the car the next day and it just will not move and the transmission fluid Will smell burnt And it doesn’t matter if you maintenance the transmission filter And fluid

NHTSA ID
11458271
Incident
May 29, 2020

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC5650M

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIP5358D

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Buick Lacrosse by model year
YearComplaintsRecallsInvestigationsIssue Index
2020000
2019620
2018123048.3
2017342041.2
2016462057.2
2015443051.8
2014635057.2
20131285258.3
20122055261.8
20111694054.2
20101892048.8
20091062046.3
20082502151.1
2007Viewing2504159.4
20062994155.8
20053145047.3

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.