RoadVitals

2007 Buick Lacrosse Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
250
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
26
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
4
Reports on file since Jan 4, 2007

What this page shows

Our database holds 250 NHTSA owner-reported complaints for the 2007 Buick Lacrosse. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 250 · page 1 of 10

Exterior lighting
Filed Aug 7, 2026
Fire reported

The contact owns a 2007 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, there was an abnormal odor coming from the vents and the headlights were inoperative. The contact stated that there was smoke coming from the engine compartment. The contact exited the vehicle and discovered that the fuse box was on fire and had melted. The contact used a headwrap to extinguish the fire. No warning lights were illuminated. A fire department report was not filed. The contact was informed that the VIN was included in NHTSA Campaign Number: 15V519000 (Exterior Lighting). The vehicle was towed to a dealer, where it was diagnosed and determined that the fuse box, module, and the circuit board needed to be replaced. The contact stated that the electrical failure had melted and damaged the fuse box and the circuit board. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 331,000.

NHTSA ID
11755473
Incident
Aug 6, 2026
Mileage
331,000 mi
Electrical
Filed Feb 10, 2026

Odometer Fraud. The contact purchased a 2007 Buick Lacrosse. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. The mileage at the time of the purchase was 77,000. It was later discovered that the actual mileage was 131,000. The Carfax Report mileage was not available.

NHTSA ID
11716988
Incident
Dec 27, 2025
Mileage
131,000 mi
ElectricalEngineFuel system
Filed Oct 23, 2025

Car refuses to relearn the app sensor. Throttle body and sensor is good, always changed the EVAP Purge valve. Still throwing codes and reduce engine speed stays on..

NHTSA ID
11695165
Incident
Oct 16, 2025
Filed Aug 28, 2025

Unkown

NHTSA ID
11683554
Incident
Aug 27, 2025
ElectricalExterior lightingVisibility
Filed Jun 6, 2025

Low beam headlights randomly turn off while driving at night and day. Causing not to be able to see the roadway at all. Very dangerous!!! They give no warning at all. Only the low beams do this. Bright lights are not affected. There was a recall for this issue but they said my car was not affected. But it is 100% affected by this recall. Ot seems like the Headlamp driver module is overheating. It gets extremely hot. This issue almost caused a very serious accident .

NHTSA ID
11665215
Incident
Jun 5, 2025
Engine
Filed Apr 20, 2023

The contact owns a 2007 Buick LaCrosse. The contact was made aware of NHTSA Campaign Number: 14V355000 (Electrical System). The contact took the vehicle to the local dealer and had the recall repair performed. The contact stated that in May 2022, while driving 25 MPH, the engine seized. The contact stated no warning light was illuminated. Additionally, the contact stated the key failed to turn in the ignition. The contact stated he waited approximately 5 minutes before he was able to restart the vehicle and continue driving to his destination. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the catalytic converter to be replaced. The vehicle was not repaired. The contact took the vehicle to the independent mechanic and had the catalytic converter replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

NHTSA ID
11518006
Incident
Oct 8, 2020
Mileage
100,000 mi
Electrical
Filed Apr 20, 2023

Taken car to dealership for computer analysis and was told that the issue was caused by P0420cataylic converter needed to be replaced. I had cataylic converter replaced elsewhere and noticed that wasn't the problem. After doing some research I found that ignition switch is the reason my car stalls while driving. There was a Product Safety Recall (14299) Ignition key rotation and replaced on 10- 8-20 but I'm having the same problem.

NHTSA ID
11517992
Incident
Aug 15, 2022
Powertrain (other)
Filed Mar 25, 2022

Problem with the transmission burning up and breaking and the car unable to be driven and I have heard from other people that have had the same problem from there cars mileage from 28,000 miles to 60,000 miles the transmission just goes out It’ll make like a howling noise One day and then you’ll get in the car the next day and it just will not move and the transmission fluid Will smell burnt And it doesn’t matter if you maintenance the transmission filter And fluid

NHTSA ID
11458271
Incident
May 29, 2020
Visibility
Filed Nov 9, 2021

the glass to the sunroof blew off while driving and broken into pieces. broken glass at risk. no, the problem has not been confirmed by dealer or service center. no inspections. no warning lamps messages or other symptoms of the problem prior to the failure. The sunroof glass just blew off the car while driving.

NHTSA ID
11439940
Incident
Oct 1, 2021
Tires & wheels
Filed Sep 21, 2021

2007 BUICK LACROSSE. CONSUMER IS SEEKING A REIMBURSEMENT FOR DEFECTIVE GOODYEAR TIRES PURCHASED FOR VEHICLE. THE CONSUMER STATED GOOD YEAR TIRES WERE PURCHASED UNDER THE IMPRESSION THAT THEY WERE NEW. UNITED TIRE OF DOWNINGTOWN INFORMED THE CONSUMER THE TIRED WOULD NOT PASS STATE INSPECTION AS THEY WERE DRY-ROTTED AND CRACKED. THE CONSUMER BELIEVED THE TIRES TO BE 2-3 YEARS OLD UPON PURCHASE. THE CONSUMER STATED THE TIRES WERE WORN AFTER 29,504 MILES WHEN THEY SHOULD HAVE HAD A LIFE SPAN OF 65,000 MILES. THE CONSUMER REQUESTED TO BE REIMBURSED FOR 54.6% OF THE PURCHASE PRICE COST.

NHTSA ID
11433758
Incident
Sep 21, 2021
AirbagsBrakes
Filed Aug 20, 2021
Crash reported

AT 3:30PM THE DRIVER APPLIED THE BRAKES IN A LINE OF CARS AT ABOUT 25 MPH. THE PEDAL WENT TO THE FLOOR AND THE BRAKES FAILED COMPLETELY. THE CAR THEN ACCELLERATED INDEPENDENTLY AND STRUCK ANOTHER CAR IN FRONT. ROAD WAS WET, SLIGHT GRADE. THE 2007 BUICK WAS A TOTAL LOSS.

NHTSA ID
11429852
Incident
Aug 19, 2021
Steering
Filed Jan 22, 2020

POP AND CRACKLING ON STEERING WHEEL NOISE WHILE TURNING CORNERS WHILE DRIVING

NHTSA ID
11301007
Incident
Oct 8, 2019
Mileage
50,000 mi
BrakesOther / unspecifiedSteering
Filed Dec 28, 2019

I GOT THIS VHICULE AND WORK ONLY FOR 22 DAYS. WERE I GOT IT THIS PLACE SHOULD BE CHECK

NHTSA ID
11291703
Incident
Oct 23, 2019
Mileage
13,500 mi
Airbags
Filed Dec 19, 2018

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG INDICATOR FLASHED ON AND OFF ON THE FRONT PASSENGER SIDE. THE VEHICLE WAS TAKEN TO VAN BUREN BUICK GMC (866-223-5291, LOCATED AT 2257 JERICHO TURNPIKE, GARDEN CITY PARK, NY 11040) WHERE THE AIR BAG MODULE WAS REPLACED. THE FAILURE RECURRED AND THE PART WAS REPLACED AGAIN BY THE SAME DEALER. THE FAILURE RECURRED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS TOO OLD AND HAD TOO MANY MILES. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
11162448
Incident
Jun 15, 2010
Suspension
Filed Jul 11, 2018

FRONT STABILIZER BAR IS CRACKED ON BOTH SIDES WHERE THE BOLTS FROM THE LOWER CONTROL ARM GO THOUGH THE STABILISER BAR. CAR HAS NEVER BEEN IN A ACCIDENT, HAS 130,000 MILES, NEVER BEEN OFF ROAD. HAPPENED TO NOTICE IT WHILE REPLACING BRAKE PADS

NHTSA ID
11110815
Incident
Jul 11, 2018
Mileage
130,000 mi
Body & structureInterior & seats
Filed Apr 19, 2018

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR LOCK ACTUATOR FAILED, CAUSING THE DOOR TO REMAIN LOCKED AT ALL TIMES. APPROXIMATELY ONE MONTH LATER, THE REAR DRIVER SIDE DOOR LOCK ACTUATOR ALSO FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000.

NHTSA ID
11089024
Incident
Sep 1, 2016
Mileage
170,000 mi
Body & structure
Filed Mar 12, 2018

THE DRIVER SIDE DOOR WON'T OPEN. PROBLEM STARTED WITH THE DOOR NOT LOCKING AFTER CLOSING IT. AFTER SEVERAL ATTEMPTS OF OPENING AND SHUTTING THE DOOR IT FINALLY LOCKED. ONCE LOCKED THE DOOR WOULD NOT OPEN BACK UP. THE DEALERSHIP TOLD ME THAT THE 2007 YEAR MODELS HAVE DEFECTIVE DOOR LATCH ASSEMBLY'S

NHTSA ID
11078698
Incident
Mar 6, 2018
Mileage
49,000 mi
BrakesSteering
Filed Dec 13, 2017

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A CLUNKING NOISE IN THE STEERING WHEEL WHEN IT WAS TURNED LEFT OR RIGHT. IN ADDITION, THE ABS INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE BRAKES WERE REPLACED SEVERAL TIMES AND, WHEN MAKING A RIGHT TURN, THE BRAKES SQUEALED. KEMPTHORN MAZDA IN CANTON, OHIO WAS MADE AWARE OF THE FAILURES, BUT THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MECHANIC REPLACED THE ROTORS AND THE BRAKE PADS. THE STEERING WHEEL WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS 60,000.

NHTSA ID
11054472
Incident
Nov 13, 2017
Mileage
60,000 mi
Exterior lighting
Filed Oct 10, 2017

2007 BUICK LACROSSE. CONSUMER SEEKS REIMBURSEMENT FOR HEADLAMP DRIVER MODULE RECALL NOTICE REPAIRS. *SMD THE CONSUMER WAS ADVISED THE PARTS WERE NOT AVAILABLE. THE CONSUMER HAD THE VEHICLE REPAIRED FOR A THIRD TIME AND SINCE HAS NOT HAD A FAILURE. UPDATED 10/10/2017*JS

NHTSA ID
10849522
Incident
Dec 1, 2015
Powertrain (other)
Filed Sep 13, 2017

CAR WAS DRIVING FINE AND TRANSMISSION WENT OUT WITH NO WARNING AT INTERSECTION AT STOP AND COULD NOT GO HAD TO PUSH VEH OUT OF ROADWAY

NHTSA ID
11022965
Incident
Sep 7, 2017
Mileage
61,401 mi
Airbags
Filed Apr 11, 2017

WHEN THE VEHICLE IS STARTED THE RED AIRBAG LIGHT COMES ON AND WILL NOT GO OFF. OCCASIONALLY WHEN THERE IS A PASSENGER AND THE PASSENGER AIRBAG LIGHT COMES ON THE RED AIRBAG LIGHT WILL GO OFF. IT IS MY CONCERN THAT THE AIRBAG WILL NOT DEPLOY WHEN IT SHOULD OR IT WILL DEPLOY WHEN IT SHOULDN'T. I AM VERY CONCERNED ABOUT THIS. THE CAR HAS NEVER BEEN WRECKED AND THE AIRBAGS HAVE NEVER BEEN DEPLOYED. THIS ALL HAPPENS EITHER STATIONARY AND/OR IN MOTION.

NHTSA ID
10971964
Incident
Jan 2, 2017
Mileage
15,000 mi
Powertrain (other)
Filed Mar 18, 2017

4T65E AUTOMATIC TRANSMISSION. DEFECTIVE INTERNAL O-RING SEALS IN THE VALVE BODY CAUSE LOSS OF FLUID PRESSURE, LEADING TO SLIPPING AND PREMATURE WEAR.

NHTSA ID
10966667
Incident
Mar 16, 2017
Mileage
84,000 mi
Airbags
Filed Oct 31, 2016

THE AIRBAG WARNING LIGHT COMES ON WHILE THE CAR IS TRAVELING INDICATING THE AIRBAGS ARE MALFUNCTIONING. IT COMES ON AND OFF INTERMITTENTLY. I BROUGHT IN TO THE DEALER AND THEY CLEARED THE MALFUNCTION CODE AND IT HAPPENED AGAIN. THEY WANT TO CHANGE THE SENSOR UNDER THE SEAT FOR $1250 SINCE IT IS NOT COVERED BY WARRANTY. IT SEEMS TO OCCUR WHEN THE CAR IS IN MOTION GOING EITHER UP OR DOWN AN INCLINE.

NHTSA ID
10920160
Incident
May 23, 2014
Mileage
48,000 mi
SteeringSuspension
Filed Oct 19, 2016

WHILE MAKING A RIGHT HAND TURN I HEARD A POP NOISE SIMULTANEOUSLY VEHICLE DIPPED HARSHLY WITH THE HANDLING AND STEERING CONTROL COMPROMISED. AFTER INSPECTION THE FRACTURED AND BROKEN SWAY BAR WAS DISCOVERED. SWAY BAR ENDS CRACKED BOTH SIDES WITH RIGHT SIDE COMPLETELY SEVERED. CAR WAS USED IN NORMAL DRIVING CONDITIONS-MECHANIC SUGGESTED I REPORT THIS SAFETY ISSUE BECAUSE THIS SHOULD NOT HAPPEN. *TR

NHTSA ID
10917373
Incident
Sep 25, 2016
Mileage
105,200 mi
Airbags
Filed Oct 1, 2016

AIRBAG LIGHT COMES ON INTERMITTENTLY. THIS IS A SAFETY CONCERN, SINCE APPEARANCE OF THIS LIGHT MAY INDICATE THAT AIRBAG WOULD NOT DEPLOY IN THE EVENT OF AN IMPACT. THE DEALERSHIP CHECKED THE CARE AND CLEARED THE CODE, AND ADVISED TO KEEP AN EYE ON THIS SHOULD THE LIGHT COME BACK ON. I HAVE CHECKED ONLINE AND THIS SEEMS TO BE A PERVASIVE ISSUE WITH THIS PARTICULAR MODEL YEAR AND EVEN YEARS FOLLOWING THIS. IN SOME CASES THERE HAVE BEEN RECALLS THAT INVOLVED SOFTWARE ISSUES. I SPOKE WITH THE DEALERSHIP AND THEY ADVISED THAT THEY COULD CHANGE THE SENSORS, BUT THIS RUNS ABOUT $2500 AND THERE IS NO WARRANTY THAT IT WOULD RESOLVE THE ISSUE OF THE INTERMITTENT APPEARANCE OF THE AIRBAG LIGHT. SHOULDN'T THIS INVOLVE AN OFFICIAL RECALL, SINCE IT IS SUCH A COMMON PROBLEM FOR THIS MODEL AND SHOULDN'T THE MANUFACTURER BE RESEARCHING A SOLUTION TO ENSURE DRIVER/PASSENGER SAFETY?

NHTSA ID
10910933
Incident
Oct 1, 2016
Mileage
68,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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