RoadVitals

2008 Buick Lacrosse Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
250
Latest Sep 30, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
18
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 4, 2008

What this page shows

Our database holds 250 NHTSA owner-reported complaints for the 2008 Buick Lacrosse. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 250 · page 1 of 10

Airbags
Filed Sep 30, 2024

Air bag light comes on is also intermitt some times stays on and someimes on only for a minute or two

NHTSA ID
11617267
Incident
Sep 29, 2024
Exterior lighting
Filed Apr 16, 2024

On three occasions, when driving at night, both headlights suddenly went out. The next day the headlights were working normally. The dealer's service department could not find anything wrong. Later, we found out there was a "Safety Recall" (#14291),but it expired one year before our car developed the problem. We have contacted the dealership and Buick, neither one will help us. They expect us to pay for the replacement of the defective part (Headlamp Driver Module).

NHTSA ID
11583392
Incident
Apr 2, 2024
Exterior lighting
Filed Aug 31, 2023

My vehicle has been parked for the better of about two years due to head lamp failure and engine shutting off without warning at any particular time. Steps were made to fix the issue but the problem continues still to this day.

NHTSA ID
11541982
Incident
Oct 21, 2021
Exterior lighting
Filed Apr 20, 2022

The contact owns a 2008 Buick LaCrosse. The contact stated that while operating the vehicle, the headlights failed to illuminate. The vehicle was taken to the local dealer who diagnosed that the headlamps had failed. The headlamps were replaced and the failure was remedied however, the failure recurred. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the NHTSA Campaign Number: 15V519000 (Exterior Lighting). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 41,000.

NHTSA ID
11461529
Incident
Dec 25, 2021
Mileage
41,000 mi
Airbags
Filed Oct 26, 2021

The contact owns a 2008 Buick LaCrosse. The contact stated that while driving at an undisclosed speed, the airbag warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

NHTSA ID
11438251
Incident
Jun 1, 2021
Mileage
50,000 mi
Electrical
Filed Aug 8, 2021

Door locks somtimes would lock or unlock and other times not work at all. Made it a issue when parking or entering the car. I had to replace the lock mechanism in the doors. The car has 99135 miles on it but should not have a problem especally the back doors since they are not used very often.

NHTSA ID
11428220
Incident
Aug 8, 2021
Airbags
Filed Apr 1, 2021

THE VEHICLE ONLY HAS 30196 MILES ON IT.THE PASSENGER SIDE AIRBAG STAYS ON ALL THE TIME. I NOTICED THERE ARE A LOT OF COMPLAINTS ABOUT THIS MODEL BUICK LACROSSE.WHY HASN'T A RECALL BEEN ISSUED ON THESE VEHICLES.

NHTSA ID
11405955
Incident
Mar 31, 2021
Mileage
30,196 mi
Filed Feb 2, 2021

DOORS WILL NOT LOCK WITH EITHER THE FOB OR THE INTERIOR LOCK BUTTON ON EITHER DOORS. I'M READING ON LINE OF SIMILAR ISSUES WITH THIS MODEL WHERE DOORS WILL NOT UNLOCK!

NHTSA ID
11394294
Incident
Feb 2, 2021
Mileage
45,000 mi
Electrical
Filed Jan 21, 2021

THE FRONT HEADLIGHTS AND RUNNING LIGHTS JUST GO OFF FOR NO REASON. WHEN DRIVING HOME ON NIGHT THE HEADLIGHTS WENT OFF FOR NO REASON. THE NEST DAY, THEY WORKED. THEY CONTINUE TO WORK, BUT THE NIGHT THEY WENT OUT WAS VERY DISTURBING. THE VEHICLE WAS IN MOTION, ON STATE HGWY, GETTING READY TO TURN TO THE RIGHT.

NHTSA ID
11389290
Incident
Nov 13, 2020
Mileage
125,000 mi
Exterior lighting
Filed Dec 8, 2020

THE DRIVERS SIDE LOW BEAM HEADLIGHT KEEPS GOING OUT. I DID LOOK UP ANY RECALLS, WHICH THERE WAS FOR THIS, BUT IT SHOWS THAT IT WAS FIXED. WE DIDN'T HAVE AN ISSUES FOR THE FIRST 9 MONTHS AND HAVE NOW REPLACED THE BULB SEVERAL TIMES. I AM CONCERNED THAT IT IS HAPPENING WHILE MY DAUGHTER IS DRIVING THIS AT NIGHT IN A RURAL AREA WITH A LOT OF DEER AND OTHER ANIMALS RUNNING INTO THE ROADS.

NHTSA ID
11378403
Incident
Dec 5, 2020
Mileage
120,000 mi
Exterior lighting
Filed Oct 19, 2020

THE HDM FAILED LEAVING ME WITH ONLY HIGH BEAMS, HAVE BEE TOLD THEY ARE NOT UNDER RECALL. SHAMROCK SERVICE CENTER, SPENT 1 AND 1/2 HRS DIAGNOSING AND FOUND NO RECALL. MANY OTHER MODELS HAVE BEEN RECALLED FOR THIS DANGEROUS PROBLEM. I AM RETIRED AND CANNOT AFFORD THIS REPAIR. WHAT CAN YOU DO FOR ME. WHEN I TURNED ON THE LIGHTS TO GO HOME LAST WEEK, THERE WERE NO LIGHTS BUT HIGH BEAMS. I THOUGHT IT WAS JUST BULBS, SO I TOOK IT TO MY LOCAL REPAIR SHOP. THEY DIAGNOSED THE PROBLEM AND I AM WAITING FOR THE PART TO COME IN. I KNOW THIS WILL BE EXPENSIVE AS I THINK ITS AROUND $100.00 PER HR. IT WAS IN A PARKING LOT WHERE I DISCOVERED IT. HAD TO DRIVE HOME WITH THE HIGH BEAMS.

NHTSA ID
11365170
Incident
Oct 10, 2020
Mileage
160,000 mi
Driver assistance
Filed Oct 18, 2020

ONCE IN A WHILE IT ACTS UP WHERE IT STATES THAT IT'S GOT LOW OIL PRESSURE EVEN THO IT'S GOT PLENTY OF OIL,ALSO IT HAS MISFIRED DURING WHEN THIS HAPPENS. IT'S LIKE THIS: I'M DRIVING. EVERYTHING IS FINE UNTIL ALL OF THE SUDDEN I NOTICE ENGINE LIGHT IS ON ALSO THE T/C LIGHT COMES ON AND IT ALSO STATES THE LOW OIL PRESSURE AND THE ACCELERATION PEDAL IT ACTS UP. FOR EXAMPLE, I'M GIVING GAS AND IT ISN'T ACCELERATING AS MUCH AS IT SHOULD BE AND IT TOTALLY FLUCTUATES. I'VE ALSO HAD THE CAR MISFIRE AND SHUT OFF DURING ONE OF THESE EPISODES AS WELL. THESE EPISODES OF WHAT I HAD JUST DESCRIBED COMES AND GOES AND ACTUALLY IT STAYED GONE FOR A GOOD WHILE NOW UNTIL JUST A FEW MINUTES AGO. THE GUY WHO SOLD ME THIS CAR TOLD ME THAT THERE'SA RECALL ON WHATEVER ISSUE I'M HAVING WITH THE ACCELERATOR PEDAL (I PLUGGED IN FIXD TOOL WHICH TELLS ME WHAT IS WRONG WITH MY CAR AND GIVES ME TWO CODES THE CODES BEING: P: 2138 AND CODES P: 1125.

NHTSA ID
11365031
Incident
Jun 23, 2020
Mileage
40,000 mi
Exterior lighting
Filed Oct 2, 2020

I JUST BOUGHT THIS CAR USED AND THE HEADLIGHTS DIDN'T WORK WHEN I GOT IT. THE HI BEAMS AND YELLOW MARKER LIGHTS DO WORK. JUST NOT THE LO BEAMS. I BOUGHT THE CAR ON 9/28/20, IT HAD 124,000 MILES ON IT WHEN I BOUGHT IT

NHTSA ID
11362450
Incident
Sep 28, 2020
Mileage
124,000 mi
Airbags
Filed Aug 19, 2020

RED AIR BAG LIGHT COMES ON INTERMITTENTLY. MANY OWNERS OF THESE CARS HAVE COMPLAINED. IT IS A POOR DESIGN AND SHOULD BE RECALLED. WHEN THE AIR BAG LIGHT IS ON, THERE IS NO AIR BAGS THAT WORK. THE PROBLEM IS IN THE WIRING AND IN THE PASSENGER PRESENCE SYSTEM WHICH COSTS NEARLY 1K FOR A NEW SEAT BLADDER WHICH MAY OR MAY NOT FIX THE PROBLEM. MANY OWNERS OF THESE MODELS ARE HAVING ISSUES WITH THE AIR BAG SYSTEMS IN THESE VEHICLES. WHY HASN'T GM BEEN ORDERED TO REPAIR ALL OF THESE OBVIOUSLY DEFECTIVE SYSTEMS? NEVER HAD AN AIR BAG PROBLEM WITH ANY OTHER VEHICLE. LIGHT IS ON STEADY NOW AND ALL AIR BAGS ARE DISABLED DUE TO THIS ONE PROBLEM. NOT A GREAT DESIGN AND AS A SAFETY ISSUE, IT SHOULD BE A MANDATORY REPAIR BY GM. NONE OF MY OTHER BRANDS-FORD, NISSAN, OR HONDAS HAVE EVER HAD AN AIR BAG PROBLEM. THIS IS ANOTHER IGNITION KEY DESIGN TYPE LAWSUIT WAITING TO HAPPEN. WHY HASN'T A RECALL BEEN ORDERED? OVER 70 COMPLAINTS RIGHT HERE FOR SAME ISSUES. WHEN IS SOMETHING GOING TO BE DONE BEFORE DEATHS OCCUR DUE TO NON DEPLOYMENT?

NHTSA ID
11350184
Incident
Apr 1, 2020
Mileage
150,000 mi
AirbagsBody & structureSuspension
Filed Apr 19, 2020
Crash reported

I WAS INVOLVED IN A HEAD ON COLLISION AT ROUGHLY 30 MILES AN HOUR AND THE FRONT AIR BAGS NEVER DEPLOYED.

NHTSA ID
11321576
Incident
Apr 14, 2020
Mileage
78,000 mi
AirbagsEnginePowertrain (other)
Filed Jan 5, 2020

WHILE DRIVING THE CAR COMPLETELY SHUTS OFF AND I'VE HAD CLOSE CALLS. I WAS DRIVING ON THE HIGHWAY AND SIDE STREET WHEN THIS HAPPENED.

NHTSA ID
11297251
Incident
Dec 28, 2019
Mileage
61,000 mi
AirbagsElectrical
Filed Dec 10, 2019

THE AIR BAG LIGHT COMES ON FREQUENTLY, BUT MAINLY DURING HOT SUMMER DAYS AND HAS CAME ON SEVERAL TIMES SINCE WE PURCHASED THE VEHICLE MARCH OF 2019. THE LIGHT COMES ON WHEN WE ARE STATIONARY AND WHILE DRIVING. WHEN DOING RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM WITH OTHER CONSUMERS VEHICLES. I HAD READ IT WAS AN ELECTRICAL ISSUE AND IN MY OPINION THIS IS VERY DANGEROUS AND SHOULD BE A RECALL. ANOTHER ISSUE WE HAVE THAT I ALSO SEEN WAS A COMMON ISSUE WITH LACROSSE OWNERS, IS THE POWER LOCKS. NONE OF MY LOCK WORK PROPERLY, ALL OF THEM HAVE TO BE MANUALLY LOCKED AND UNLOCKED. TODAY, DECEMBER 10, 2019, WE NOTICED THAT WHEN I TRIED GETTING OUT OF THE CAR THE DOOR WOULD NOT OPEN. DOOR WAS UNLOCKED AND HAD BEEN UNLOCKED. MY BOYFRIEND TRIED OPENING THE DOOR FROM THE OUTSIDE AND IT WOULD NOT OPEN. I TRIED TO LOCK IT AND UNLOCK IT AGAIN, I TRIED PUSHING THE DOOR REALLY HARD TO SEE IF IT WOULD POP OPEN AND NO LUCK. I THINK THERE SHOULD BE A LOT MORE RECALLS ON THIS VEHICLE AS I'VE HAD THIS ISSUES AS WELL AS MANY OTHERS.

NHTSA ID
11288250
Incident
Mar 28, 2019
Electrical
Filed Nov 19, 2019

I JUST PURCHASED THIS CAR LAST WEEK AND I NOTICED WHEN I HIT THE LOCK ON THE FOB, MY ALARM WOULD SOUND, BUT MY DOOR LOOKS WOULDN'T CLOSE. SO I TRIED IT IN MY CAR AS WELL WITH THE LOCKS ON THE DOOR AND NOTHING. THE UNLOCK WORKS PERFECT BY THE WAY (FOB & DOOR LOCKS). I MANUALLY LOCK MY DOORS AT NIGHT AND IN THE MORNING, THE LOCKS WILL WORK A FEW TIMES, AND THEN STOP AGAIN. ALSO THE DOORS DO NOT LOCK WHEN YOU TAKE THE CARE OUT OF PARK.

NHTSA ID
11281227
Incident
Nov 13, 2019
Mileage
100,600 mi
AirbagsElectrical
Filed Oct 23, 2019

FIRST ISSUE CAR WILL SHUT OFF DRIVING DOWN THE FREEWAY DOING 60 70 MILES AN HOUR IT WILL JUST SHUT OFF AND I HAVE TO COAST TO THE SIDE AND WAIT AND WAIT TILL IT STARTS AGAIN VERY DANGEROUS. NEXT ISSUE IS THE AIRBAG LIGHT FLASHES ON AND OFF I'M ASSUMING DO I DO TO A PRESSURE SENSOR IN THE PASSENGER SEAT WHICH I HAVE A DAUGHTER THAT SITS IN THE PASSENGER SEAT AND I DON'T KNOW IF THE AIRBAG IS WORKING OR NOT. NEXT PROBLEM ARE THE DOOR LOCKS THEY LOCK THEY DON'T LOCK THE LEFT REAR DOES NOT WORK I HAVE TO MANUALLY PULL IT UP AND PUSH IT DOWN IF I WANT IT LOCKED THE KEY FOB WARNING IS ALWAYS ON MY DASH SAYING KEY FOB BATTERY IS LOW I REPLACED IT I REPLACE THE KEY FOB ITSELF IT JUST WORKS WHEN IT WANTS TO. NEXT PROBLEM THE CHECK ENGINE LIGHT COMES ON GOES OFF COMES ON GOES OFF AND THEREFORE I CANNOT USE MY REMOTE START IF THE CHECK ENGINE LIGHT IS ON IT HAS BEEN CHECKED THERE'S NOTHING WRONG WITH THE CAR NOTHING SHOWS UP IF YOU CHECK THE GAUGES I DON'T KNOW WHAT TO DO I PAID A LOT OF MONEY FOR MY REMOTE START CANNOT USE IT AND I'M IN MINNESOTA. I NEED MY CAR FIXED IT'S RELIABLE IT'S A GOOD CAR IT'S WHAT I DRIVE IT'S MY CAR I HAVE A DAUGHTER'S LIFE AT STAKE IN MY CAR I EXPECT IT TO BE TRUSTED IN THE CAR THAT I BOUGHT AFTER READING ALL THE COMPLAINTS ON THE SITE REGARDING THE SAME ISSUES THAT MY CAR IS HAVING I AM HOPING LITERALLY HOPING THAT YOUR COMPANY IS WILLING TO FIX THESE ISSUES IN MY CAR AND ALL THE OTHER PEOPLE THAT ARE WAITING IN LINE CUZ THIS IS RIDICULOUS

NHTSA ID
11270382
Incident
Jan 1, 2018
Mileage
82,000 mi
Brakes
Filed Sep 5, 2019
Crash reported

SOMETIMES WHEN BRAKES ARE APPLIED, THE CAR DOES NOT COME TO A SMOOTH STOP, BUT RATHER JERKS AHEAD AND TAKES A VERY LONG DISTANCE TO STOP. THIS OCCURS OFTEN ON SNOW COVERED ROADS BUT ALSO OCCURS ON DRY ROADS. MY DAUGHTER WAS IN A SMALL ACCIDENT BECAUSE THE CAR DID NOT STOP IN TIME. THE MESSAGE TO CHECK THE ABS OFTEN SHOWS. I HAVE JUST HAD A NEW BRAKE JOB WITH NEW ROUTERS BUT STILL GET THE MESSAGE TO CHECK AUTOMATIC BRAKING SYSTEM. THIS PROBLEM HAS BEEN GOING ON FOR YEARS AND IT SEEMS THAT NOTHING WILL FIX IT. EVEN THOUGH THE CAR IS A 2008, IT ONLY HAS A LITTLE OVER 80,000 MILES. THE PROBLEM HAS OCCURRED BOTH ON CITY STREETS AND HIGHWAYS. (SINCE THE PROBLEM IS ON-GOING, SOME OF THE FOLLOWING QUESTIONS DO NOT APPLY. HOWEVER SINCE THE FIELDS ARE REQUIRED, I WILL HAVE TO PUT SOMETHING DOWN.)

NHTSA ID
11253489
Incident
Dec 31, 2015
Mileage
40,000 mi
Electrical
Filed Aug 18, 2019

THE POWER DOOR LOCKS DO NOT WORK PROPERLY EVEN WHEN USING THE INTERIOR SWITCHES. MOST OF THE TIME, DOORS MUST BE LOCKED OR UNLOCKED MANUALLY ! OUR 2008 BUICK LACROSSE CXL HAS LESS THAN 51,000 MILES AND SHOULD NOT HAVE THIS PROBLEM. THIS IS A VERY SERIOUS SAFETY ISSUE BECAUSE I'VE READ THAT PEOPLE WERE TRAPPED/ UNABLE TO GET OUT OF THEIR LACROSSE WHEN TRIP WAS DONE.

NHTSA ID
11244775
Incident
Aug 16, 2019
Mileage
50,912 mi
Filed Jun 19, 2019

CAR KEEPS STALLING. LOSES POWER STEERING HARD TO NAVIGATE. HAPPENS QUITE OFTEN. CITY STREETS HIGHWAY, PARKING LOTS. ETC.

NHTSA ID
11221163
Incident
Jun 17, 2019
Mileage
80,000 mi
Exterior lighting
Filed Jan 7, 2019

ALL OF A SUDDEN MY LOW BEAM AND DAYTIME RUNNING LIGHTS QUIT WORKING ON THE DRIVER'S SIDE. I NOTICED THIS WHEN I STARTED THE CAR IN THE MORNING AT MY HOME.

NHTSA ID
11164929
Incident
Jan 3, 2019
Mileage
71,300 mi
Exterior lighting
Filed Jan 5, 2019

ALL OF A SUDDEN MY LOW BEAM HEADLIGHT QUIT WORKING. THEN A FEW DAYS LATER THE HIGH BEAM QUIT TOO. THIS IS ON THE DRIVERS SIDE.

NHTSA ID
11165391
Incident
Dec 2, 2018
Mileage
71,300 mi
Electrical
Filed Sep 7, 2018

CAR IS STATIONARY. AT APPROXIMATELY 50000 MI. (AND 6 YRS OF AGE) ALL FOUR DOOR LOCKS STARTED RANDOMLY AND INTERMITTENTLY STICKING. SYMPTOM IS THAT, ONCE INSIDE THE CAR AND DOORS ARE LOCKED, DOORS WILL NOT UNLOCK AND HANDLES DO DO NOT OPEN THE DOORS FROM THE INSIDE. SOLUTION WAS TO OPEN THE WINDOW AND ATTEMPT TO OPEN FROM OUTSIDE WHICH SOMETIMES WORKED. THIS IS A SAFETY ISSUE. IF THERE IS AN ACCIDENT OR PASSENGERS ARE OTHERWISE IN DISTRESS, CANNOT EXIT THE CAR. HAVE SEEN REPEATED REPORTS OF THIS ISSUE WITH THIS CAR. SHOULD BE INVESTIGATED. SAFETY ISSUE.

NHTSA ID
11128045
Incident
Jun 15, 2013
Mileage
50,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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