2010 Buick Lacrosse Airbags Problems

Safety recall was never done passenger presence module has a code

NHTSA ID

11505630

Incident

Feb 2, 2023

The contact owns a 2010 Buick Lacrosse. The contact stated that the passenger occupant sensor would fail to operate with an occupant in the seat. The contact also stated that the service air bag warning message would intermittently illuminate on the instrument panel while driving at various speeds, with a passenger seated in the seat. The dealer was notified of the failure but offered no assistance for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.

NHTSA ID

11427853

Incident

Mar 1, 2017

Mileage

50,000 mi

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,986.

NHTSA ID

11408260

Incident

Apr 14, 2021

Mileage

112,986 mi

EVERYTHING I TURN THE CAR ON; ITS SAYING "AC TURNED OFF DUE TO HIGH ENGINE TEMPERATURE AND MY CAR ISN'T RUNNING HOT AND MY AC SEMI WORKING. ELECTRICAL SYSTEMS ISN'T WORKING PROPERLY BECAUSE I CAN'T TURN MY RADIO OR AC ON

NHTSA ID

11405430

Incident

Mar 25, 2021

Mileage

175,000 mi

AIR BAG IS ON SAYS IT NEEDS CHECKED AND ALSO SOME ELECTRICAL PROBLEM WITH THE TRANSMISSION THAT IS CAUSING THE CAR TO JERK WHILE ACCELERATING

NHTSA ID

11349243

Incident

Aug 3, 2020

TAKATA RECALL? : THE FRONT PASSENGER AIRBAG ON OUR 2010 BUICK LACROSSE EXPLODED ABOUT 9PM ON SATURDAY JULY 20TH, 2019. THE CAR WAS UN-STARTED (NOT RUNNING) AND UNOCCUPIED AT THE TIME. THE PASSENGER SIDE AIRBAGEXPLODED WHEN I OPENED THE DRIVER SIDE CAR DOOR. THIS CAR WAS SITTING IN THE DRIVEWAY ALL WEEKEND. DURING THIS WEEKEND, WE WERE EXPERIENCING A HEAT WAVE WITH EXTREME HIGH TEMPERATURE AND HUMIDITY. LOCATION: [XXX]. ON MONDAY JULY 22ND, 2019, I DROVE THE CAR TO JOYCE BUICK (AVON, OHIO). THE SERVICE MANAGER TOLD ME THAT THE DEALERSHIP WOULD CONTACT A GM INVESTIGATOR AND KEPT THE CAR AT THE DEALERSHIP, WHERE IS STAYS TO THIS DATE. GENERAL MOTORS PRODUCT ASSISTANCE CLAIMS (PAC) HAS CONTACTED ME AND HAS STARTED THE PROCESS OF INVESTIGATE THIS CLAIM. PAC CONTACT 866-446-6963, EXTENSION #[XXX]. THEY HAVE ASSIGNED A CASE NUMBER: [XXX]. BUICK LACROSSE 2010 VIN: [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS

NHTSA ID

11241511

Incident

Jul 20, 2019

TAKATA RECALL: THE FRONT PASSENGER AIRBAG ON OUR 2010 BUICK LACROSSE EXPLODED ABOUT 9PM ON SATURDAY JULY 20TH, 2019. THE CAR WAS UN-STARTED (NOT RUNNING) AND UNOCCUPIED AT THE TIME. THE AIRBAG EXPLODED WHEN I OPENED THE DRIVER'S CAR DOOR. THIS CAR WAS SITTING IN THE DRIVEWAY ALL WEEKEND. DURING THIS WEEKEND, WE WERE EXPERIENCING A HEAT WAVE WITH EXTREME HIGH TEMPERATURE AND HUMIDITY. LOCATION: 37870 CENTURY LANE, AVON, OH 44011. ON MONDAY JULY 22ND, 2019, I DROVE THE CAR TO JOYCE BUICK (AVON, OHIO). THE SERVICE MANAGER TOLD ME THAT THE DEALERSHIP WOULD CONTACT A GM INVESTIGATOR AND KEPT THE CAR AT THE DEALERSHIP, WHERE IS STAYS TO THIS DATE. GENERAL MOTORS PRODUCT ASSISTANCE CLAIMS (PAC) HAS CONTACTED ME AND HAS STARTED THE PROCESS OF INVESTIGATE THIS CLAIM. PAC CONTACT 866-446-6963, EXTENSION #5921578. THEY HAVE ASSIGNED A CASE NUMBER: [XXX]. BUICK LACROSSE 2010 VIN: 1G4GD5EG6AF[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

NHTSA ID

11234439

Incident

Jul 20, 2019

Mileage

50,000 mi

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG MODULE WAS FRACTURED AND THE AIR BAG INDICATOR DID NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO JIM ELLIS AUTOMOTIVE GROUP (5862 PEACHTREE BLVD, ATLANTA, GEORGIA 30341, 770-234-8155), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED, BUT THE DEALER STATED THAT AIR BAGS WOULD BE REPLACED THIS WEEK. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 78,000.

NHTSA ID

11163745

Incident

Sep 13, 2018

Mileage

78,000 mi

AIR BAGS WENT OFF WHEN I WAS STOPED AT A RED LIGHT.

NHTSA ID

11141893

Incident

Oct 19, 2018

Mileage

150,000 mi

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 50 MPH, THE VEHICLE LOST ALL STEERING ABILITY. AS A RESULT, THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO A MEDIAN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE CRASH. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 73,000.

NHTSA ID

10955284

Incident

Feb 5, 2017

Mileage

73,000 mi

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,630.

NHTSA ID

10650966

Incident

Oct 2, 2014

Mileage

19,630 mi

WHEN PASSENGER SEAT WAS OCCUPIED, AIR BAG LIGHT SHOWED "OFF". THIS OCCURRED ABOUT 95% OF THE TIME. PASSENGER WEIGHT IS APPROXIMATELY 150 LBS. I HAD THE LOCAL DEALERSHIP CHECK THIS AND THEY FOUND NO PROBLEM. (APPROXIMATE DATE 4/1/14). I TOOK THE CAR BACK TO THE DEALERSHIP AROUND 4/10 AND HAD THE SERVICE MANAGER SIT IN THE PASSENGER SEAT AND THE PASSENGER AIR BAG LIGHT INDICATED THAT THE AIR BAG WAS "OFF". TO REPAIR THIS PROBLEM, THEY REPLACED THE PASSENGER SEAT (INSTALLED 20861568 N-MODULE KIT (14865-B) AND REPLACED PASSENGER PRESENCE MODULE. *TR

NHTSA ID

10614554

Incident

Mar 15, 2001

Mileage

42,000 mi

WHILE TRAVELLING AT HIGHWAY SPEEDS THE SIDE (DRIVER AND PASSENGER SIDE ROOF RAIL AND HEADREST) AIRBAGS DEPLOYED. NO ACCIDENT OR ROAD HAZARD TRIGGERED DEPLOYMENT. THERE WAS A WARNING ("SERVICE AIRBAG") MESSAGE THAT CAME UP IN THE DRIVER INFORMATION DISPLAY MOMENTS BEFORE THE AIRBAGS DEPLOYED. THE DRIVER WAS STRUCK BY THE AIRBAG BUT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. VEHICLE CONTINUED TO OPERATE, DRIVER WAS ABLE TO GET THE VEHICLE TO SAFETY WHERE THE VEHICLE WAS THEN TOWED. *TR

NHTSA ID

10503945

Incident

Feb 20, 2013

Mileage

67,500 mi

THE PASSENGER FRONT AIR-BAG"ON-LIGHT" WILL NOT ALWAYS COME ON. IF MY WIFE SITS IN THE PASSENGER SEAT,IT WILL NOT COME ON (SHE WEIGHS 120 LBS.) IF I SIT THERE IT DOES COME ON. ( I WEIGH 185 LBS.). I TOOK THE CAR TO THE BUICK DEALER. THEY KEPT IT FOR THREE DAYS. THEY COULD NOT DUPLICATE THE PROBLEM. *TR

NHTSA ID

10496576

Incident

Jan 24, 2013

Mileage

8,057 mi

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT WAS TRAVELING 60 MPH WHEN HE A DEER. THE AIR BAGS DID NOT DEPLOY HOWEVER, THE AIR BAG DEPLOYMENT LIGHT ILLUMINATED ON THE DASHBOARD. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGE WAS 13,000. UPDATED 01/24/11 *BF THE CONSUMER ALSO STATED THE SEAT BELT DID NOT RETRAIN HIM PROPERLY AND HE HIT THE STEERING WHEEL. UPDATED 02/03/11

NHTSA ID

10360634

Incident

Oct 14, 2010

Mileage

13,000 mi

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED, FOLLOWED BY AN ILLUMINATION OF EVERY WARNING LIGHT ON THE INSTRUMENT PANEL. THE CONTACT SHUT OFF THE VEHICLE AND WHEN RESTARTING THE LIGHTS WERE NO LONGER ILLUMINATED. THE FAILURE OCCURRED THE FOLLOWING DAY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE VEHICLE WAS SAFE TO DRIVE YET THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT WAS TOLD THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 7,450 AND THE CURRENT MILEAGE WAS APPROXIMATELY 8,700. UPDATED 12/22/10 *BF UPDATED 12/30/10*JB

NHTSA ID

10355255

Incident

Aug 22, 2010

Mileage

7,450 mi