Owner-reported complaints naming the suspension system, filed with NHTSA
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Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2010 Buick Lacrosse submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The contact owns a 2010 Buick Lacrosse. The contact stated that while driving at 35 MPH, the contact heard an abnormal sound from the rear of the vehicle. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 21V00F000 (SUSPENSION). The manufacturer was not notified of the failure. The failure mileage was 156,000.
Safety recall was never done passenger presence module has a code
The contact owns a 2010 Buick Lacrosse The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Buick LaCrosse. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2010 Buick Lacrosse. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2010 Buick LaCrosse. The contact received notification of NHTSA campaign number 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FAIREY CHEVROLET CADILLAC (2885 ST MATTHEWS RD, ORANGEBURG, SC 29118; (803) 937-4751) AND SUPERIOR MOTORS, INC. (835 FIVE CHOP RD, ORANGEBURG, SC 29115: (803) 387-0735) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO OURISMAN CHEVROLET OF MARLOW HEIGHTS (4400 BRANCH AVE, MARLOW HEIGHTS, MD 20748) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED WHILE DRIVING 50 MPH, THE DRIVER'S SIDE REAR TOE LINK FRACTURED AND PUSHED THE WHEEL OUTWARDS AT A 45 DEGREE ANGLE, ALMOST CAUSING A COLLISION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO REPLACED THE REAR DRIVER'S AND REAR PASSENGER'S SIDE TOE LINK. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 190,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I HAVE TAKEN MY CAR TO SEVERAL SHOPS IN REGARDS TO MY HEADLIGHT AND NO ONE CAN FIGURE IT OUT. ONE HEADLIGHT IN OUT WHICH ARE MY LOW BEAMS. THE ENTIRE CAR HAS BEEN REWIRED AND STILL DOESN'T WORK. IT POPS ON AND OFF WHEN IT WANTS TO BUT STILL THE LOW BEAM HEADLIGHT DOES NOT WORK.
I STARTED MY CAR AND THE ALERT CAME UP SERVICE SUSPENSION. I CARRIED IT TO THE DEALER AND OF COURSE THE LIGHT HAD GONE OUT BY THEN. I TRIED RESTARTING TO SEE WHAT WOULD HAPPEN. THE SERVICE GUY SAID HE HAD NOT HEARD OF THAT HAPPENING. ABOUT 2 WEEKS LATER IT HAPPENS AGAIN, WENT BACK TO THE DEALER SAME SITUATION. THE ALERT STILL COMES ON FROM TIME TO TIME. IT HAS NOT CAUSED ANY ACCIDENTS OR ANY DAMAGE AS FAR AS I KNOW.
WENT TO GET MY CAR SERVICED BECAUSE I KEPT HEARING A WHIRRING NOISE DURING ACCELERATION IN THE REAR OF MY VEHICLE. BOTH REAR HUB ASSEMBLIES WENT, ABSOLUTELY RIDICULOUS EXPENSE FOR A 2010 BUICK LACROSSE AT THE "STEALERSHIP" FOR $850.00, WOW!! CRAZY BECAUSE MY FRIEND HAS THE SAME EXACT CAR AND HAS THE SAME EXACT ISSUE. SHOULDN'T THIS BE ON RECALL ALREADY?? WOULD LIKE A RESPONSE.... *TR
I WAS DRIVING ON A TWO-LANE COUNTRY ROAD. TO AVOID A DEAD ANIMAL IN THE ROAD (POSSIBLY WOODCHUCK), I SWERVED HARD LEFT AT WHICH TIME THE VEHICLE BEGAN TO SHAKE VIOLENTLY, SO MUCH SO I THOUGHT IT WOULD ROLL OVER. THE CAR BOUNCES AT EVERY LITTLE BUMP, PULLS SHARPLY RIGHT WHEN BRAKING, WOBBLES AT THE SLIGHTEST EXCUSE, AND IS VERY UNSTABLE. THERE IS A KERPLUNK NOISE AT THE SMALLEST ROAD INDENTATION (WHICH MAY BE BECAUSE AN ODD TIRE WAS PUT ON THE CAR). IT IS VERY HARD TO SEE VEHICLES PASSING ON THE RIGHT BECAUSE OF THE LARGE HEADRESTS, HUGE MIRROR AND POST BETWEEN DOORS. NOT A SAFE CAR! PLEASE AVOID THIS CAR. *TR
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE SERVICE SUSPENSION SOON LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE BECAUSE THE LIGHT WAS NO LONGER ILLUMINATING. THE SPEED SENSORS FOR THE WHEELS WERE REPLACED, BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 1,600. THE VIN WAS UNAVAILABLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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