Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
309
Latest Jan 15, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
27
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 20, 2001
What this page shows
Our database holds 309 NHTSA owner-reported complaints for the 2002 Buick Lesabre. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 309 · page 1 of 13
Engine
Filed Jan 15, 2021
Fire reported
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE SMOKE WAS PRESENT COMING FROM UNDER THE HOOD AND A BURNING ODOR WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. UPON INSPECTION IT WAS DETERMINED THE ENGINE VALVE COVER WAS FAULTY AND OIL HAD LEAKED ONTO THE EXHAUST MANIFOLD. THE LOCAL DEALER WALLINGFORD BUICK LOCATED AT 1122 OLD NORTH COLONY RD, WALLINGFORD, CT 06492 AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 200,000.
NHTSA ID
11388356
Incident
Jan 1, 2016
Mileage
200,000 mi
BrakesPowertrain (other)Steering
Filed Nov 27, 2020
THE FRAME OF MY CAR FELL OUT WHILE I WAS DRIVING ON A HIGH WAY AFTER I HAD ALREADY REPORTED THE PROBLEM AND HAD BEEN DENIED SERVICES TO GET IT FIXED.
NHTSA ID
11376540
Incident
Nov 25, 2020
Mileage
100,000 mi
Brakes
Filed Aug 20, 2020
Crash reported
WHEN I WAS GETTING READY TO STOP, I TOOK MY FOOT OFF OF THE GAS PEDAL AND WAS MOVING MY FOOT OVER TO THE BRAKE, THE CAR SUDDENLY SPEED UP; I HAD TO STEP ON THE BRAKE EXTRA HARD TO STOP IT. THIS HAS HAPPENED TO ME MORE THAN ONCE. IT DOESN'T HAPPEN ALL THE TIME. I HAD ONE PARKING LOT ACCIDENT BECAUSE OF THIS ISSUE.
NHTSA ID
11350443
Incident
Aug 14, 2019
Mileage
200,000 mi
Heating & air conditioning
Filed May 15, 2019
Fire reported
CPSC: THE HEATED SEAT IN MY VEHICLE HAS BURNED A HOLE THROUGH THE SEAT.*DT THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED BUT, DID NOT OFFER ANY ASSISTANCE. *JS
NHTSA ID
11207793
Incident
Jan 7, 2019
Driver assistance
Filed Apr 26, 2019
IN A SMALL TOWN, APPROACHING A STOP SIGN AT THE HIGHWAY CROSSROAD WITH 2-3 VEHICLES IN FRONT OF ME. I REMOVED MY FOOT FROM THE ACCELERATOR AND STARTED BRAKING. THE ENGINE IMMEDIATELY REVVED, I MOVED MY FOOT TO TRY TO RAISE THE ACCELERATOR AND IT WAS ALL THE WAY TO THE FLOOR; IT WOULD NOT RAISE. I IMMEDIATELY PLACED IN NEUTRAL AND AS PULLING AS CLOSE TO CURB AS POSSIBLE, I SHUT THE IGNITION OFF, THEN PLACED IN PARK. IT HAD TO BE TOWED BACK HOME UNTIL WE CAN DEAL WITH IT. LUCKILY, I WAS ABLE TO ACT QUICKLY ENOUGH TO PREVENT ANY DAMAGE TO ANY OTHER VEHICLE OR PERSON.
NHTSA ID
11203844
Incident
Apr 25, 2019
Mileage
230,000 mi
Interior & seats
Filed Jan 11, 2019
Fire reported1 injury reported
THE HEATED SEATED ON THE FRONT DRIVER SEAT IS BURNING A HOLE THROUGH THE SEAT.
NHTSA ID
11166485
Incident
Jan 11, 2019
Mileage
210,000 mi
Body & structureEngineFuel system
Filed Dec 6, 2018
Fire reported
WAS DRIVING AND AS I PULLED TO REDLIGHT VEHICLE SMELLED OF GAS BUT BURST INTO FLAMES FROM THE MOTOR
NHTSA ID
11156500
Incident
Oct 13, 2018
Filed Aug 24, 2018
WINDOW MOTOR HAS GONE OUT NUMEROUS TIMES ON FRONT 2 WINDOWS AND HAS HAD TO BE REPLACED.LAST TIME DRIVERS SIDE WAS REPAIRED WAS 4-17-2014.THAT WAS 3RD REPAIR .HAS SINCE BROKEN AGAIN BUT I DID NOT REPAIR IT AGAIN. BACK DRIVER SIDE WINDOW FELL OPEN WHILE ON INTERSTATE 2 YEARS AGO. MY CAR IS GARAGE KEPT WITH AROUND 60,000 MILES.THESE ISSUES STARTED WITHIN 3 OR 4 YEARS AFTER I PURCHASED IT NEW. THE REPAIR SHOP WHERE I TAKE MY CAR SAYS THEY HAVE SEEN MANY LESABRES WITH THE SAME PROBLEM.GM DOESN'T SEEM TO FEEL THERE IS A PROBLEM.I KNOW THIS BECAUSE I HAVE WRITTEN AND CALLED THEM SEVERAL TIMES ABOUT MY CONCERNS.JUST WISH THEY WOULD HAVE TO BE HELD ACCOUNTABLE FOR THEIR POOR ENGINEERING.
NHTSA ID
11122206
Incident
Apr 17, 2014
Mileage
55,000 mi
Engine
Filed Jun 11, 2018
Fire reported
DROVE CAR 0.2 MILES PARKED CAR WENT INTO WALMART CAR WAS SEEN SMOKING IN PARKING LOT ENGINE CAUGHT ON FIRE FIRE DEPT CAME TALKED TO AUTO SHOP THEY SAID IT HAS HAPPENED TO THIS YEAR OF VEHICLE MANY TIMES DUE TO A MANUFACTURER ISSUE
NHTSA ID
11101186
Incident
May 10, 2018
Mileage
900,000 mi
Brakes
Filed Mar 9, 2018
Crash reported2 injuries reported
TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2002 BUICK LESABRE. THE CONTACT WAS A PASSENGER IN THE VEHICLE AT THE TIME OF THE FAILURE. WHILE DRIVING 45 MPH AROUND A CURVE, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO SLOW DOWN OR STOP THE VEHICLE. THE CONTACT SUSTAINED LACERATIONS TO THE FACE AND A RIGHT KNEE INJURY, WHICH POPPED OUT OF PLACE. MEDICAL ATTENTION WAS SOUGHT. THE DRIVER SUSTAINED MINOR INJURIES FROM THE SEAT BELT, BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO ULTIMATE TOWING AND RECOVERY. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VEHICLE WAS DESTROYED.
NHTSA ID
11078338
Incident
Feb 28, 2018
Mileage
200,000 mi
Fuel system
Filed Jan 19, 2018
Fire reported
ON STARTUP THE INTAKE MANIFOLD EXPLODED BREAKING THE FUEL SUPPLY LINE AND CATCHING THE ENGINE ON FIRE
NHTSA ID
11063742
Incident
Jan 19, 2018
Mileage
116,098 mi
Steering
Filed Jul 9, 2017
12-1-10 86587M, BOTH OUTER TIE ROD ENDS NEEDED TO BE REPLACED. 1-21-15 119486M, RIGHT FRONT OUTER TIE ROD REPLACED.
NHTSA ID
11003873
Incident
Dec 1, 2010
Airbags
Filed Jun 14, 2017
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE DRIVING 45 MPH, THE CONTACT FELL ASLEEP AND CRASHED INTO A TREE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED A BROKEN NOSE, FRACTURED EYE SOCKETS, AND HEAD INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V222000 (AIR BAGS). THE VEHICLE WAS TOWED TO A YARD AND THE CONTACT WAS WAITING ON THE MANUFACTURER TO DETERMINE WHY THE AIR BAGS FAILED TO DEPLOY. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ID
10995170
Incident
Jun 12, 2017
Airbags
Filed Jun 10, 2017
Crash reported1 injury reported
GOT. INTO A. ACCIDENT ON 6 /9/2017 I WAS TRAVELING 35 TO37 MLS. PER HOUR A DARK BLUE VAN TRIED TO GO BEFORE ME COMING THE OPPOSITE WAY COMING TOWARDS ME SHE TURN IN FOUNT OF ME I HIT HER ON PASSAGE SIDE OF VAN IT WAS A MAJOR ACCIDENT NO AIR BAG DEPLOYED. WE WERE ON PERKINS ST OF AKRON OHIO. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ID
10994293
Incident
Jun 9, 2017
Mileage
165,000 mi
Airbags
Filed Mar 3, 2017
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR INDICATOR REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 175,000.
NHTSA ID
10958350
Incident
Feb 1, 2017
Mileage
175,000 mi
AirbagsElectrical
Filed Dec 29, 2016
SIDE AIRBAGS DEPLOYED - WARMING UP AT IDLE - IN 4 DEGREE F OUTSIDE AMBIENT AIR TEMPERATURE - HAVING BEEN IN HIGH WIND CONTAINING SANDY DIRT PARTICLES OVERNIGHT - VEHICLE UNOCCUPIED - STATIONARY IN RESIDENCE DRIVEWAY. *TR
NHTSA ID
10938458
Incident
Dec 18, 2016
Mileage
118,000 mi
AirbagsInterior & seats
Filed Dec 19, 2016
CAR PARKED IN HOME DRIVEWAY UNOCCUPIED, SITTING STILL, RUNNING TO WARM UP IN VERY COLD AMBIENT AIR TEMPERATURE (5 DEGREES F. SIDE AIR BAGS ON PASSENGER AND DRIVER SIDE SIMULTANEOUSLY DEPLOYED DAMAGING THE SEATS AND INTERIOR TRIM.
NHTSA ID
10936226
Incident
Dec 18, 2016
Mileage
144,000 mi
Engine
Filed Dec 7, 2016
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE ENGINE LEAKED OIL AND COULD CAUSE AN ENGINE FIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VALVE COVER GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000. UPDATED 01/23/2017*CT *CN
NHTSA ID
10933628
Incident
Oct 15, 2016
Mileage
108,000 mi
AirbagsDriver assistance
Filed Nov 4, 2016
Crash reported
DRIVING VEHICLE ON ROAD IN SUBDIVISION WHEN GAS PEDAL BECAME STUCK AND CAR ACCELERATED OUT OF CONTROL STRIKING A GARAGE DOOR AND WALL WITH GREAT IMPACT. AIR BAGS DID NOT DEPLOY. DRIVER ESCAPED WITH MINOR INJURIES. CAR WAS TOTALED. NO ELSE IN CAR. *TR
NHTSA ID
10924252
Incident
Oct 24, 2016
Mileage
115,000 mi
Airbags
Filed Oct 3, 2016
Crash reported
MY SON WAS INVOLVED IN A FRONT END COLLISION. THE BUICK WAS TOTALED BUT THE AIRBAGS DID NOT DEPLOY. HE WAS GOING STRAIGHT AND AN SUV MADE A SHORT LEFT TURN IN FRONT OF HIM AND HER DRIVERS SIDE COLLIDED WITH HIS ENTIRE FRONT END.
NHTSA ID
10911351
Incident
Sep 16, 2016
Mileage
125,000 mi
Body & structure
Filed Sep 23, 2016
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE DASHBOARD SEPARATED FROM THE STEERING WHEEL, WHICH CAUSED THE PANEL TO RAISE AND OBSCURE THE DRIVER'S VISIBILITY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. UPDATED 11/29/16*LJ *TR
NHTSA ID
10908875
Incident
Sep 1, 2016
Mileage
72,000 mi
Tires & wheels
Filed Sep 3, 2016
TWO KUMHO TIRES WERE INSTALLED IN AUGUST 2015 AT 178,000 MILES. IN AUGUST OF 2016 AT 190,000 MILES VEHICLE BEGAN TO VIBRATE. RETURNED TO TIRE DEALER AND WAS TOLD ONE OF THE TIRE WAS SEPARATING AND NEEDED REPLACED. TIRES HAVE 12,000 MILES ON THEM. NO REASON TO BELIEVE THE OTHER ONE WILL NOT DO THE SAME THING. MADE IN CHINA.
NHTSA ID
10903415
Incident
Aug 11, 2016
Mileage
190,746 mi
Airbags
Filed Jul 19, 2016
MY 'AIR-BAG' LIGHT, FOR THE PAST YEAR, STAYS ON CONSTANTLY. READING OTHER MESSAGES ON LINE, OTHER OWNERS HAVE THE SAME PROBLEM. WHY ISN'T THERE A RECALL ON THIS?
NHTSA ID
10885831
Incident
Jul 7, 2015
Mileage
99,000 mi
ElectricalEngineFuel system
Filed Feb 1, 2016
Fire reported
I HAVE HAD ISSUES WITH MY VEHICLE'S OIL LEAKING THEN BURNING/SMOKING OFF MY CAR. THIS ISSUE IS ON MY ENGINE'S MANIFOLD & HASN'T BEEN RECALLED EVEN THOUGH THE SAME ENGINE IS RECALLED ON OTHER GM MODELS. THE ENGINE ON MY LESABRE IS THE SAME 3.8 LITER V6 3800 ENGINE THAT WAS RECALLED TWICE BY GM IN THE PAST 6 YEARS. MY ENGINE HAD MINIMAL FIRE IN THE INCIDENTS I EXPERIENCED BUT QUITE A BIT OF SMOKE FROM THE AREA THE OIL LEAKS. ONCE I KILL THE ENGINE THE SMOKE STOPS. GM WANTS TO CHARGE FOR A DIAGNOSTIC CHECK & WOULDN'T RECOGNIZE THE ISSUE ON THE VERY SAME ENGINE, VIEWING IT AS JUST A VEHICLE NOT RECALLED EVEN IF IT HAS THE SAME FAULTY PART. IT CAUSED MY CAR'S CATALYTIC CONVERTER TO FAIL AS IT BURNED THROUGH. A FIX IS COSTLY, SO I WENT TO MY OWN INDEPENDENT MECHANIC TO SAVE MYSELF MONEY SINCE GM DOES NOT WANT TO TAKE CARE OF ISSUES THAT THEY RECALLED. BELOW ARE THE 2 RECALLS THAT SHOULD APPLY TO MY CAR & ALSO THE PONTIAC BONNEVILLE AS WELL SINCE THEY ARE BOTH BUILT ON THE SAME CHASSIS, PREMISE, & ENGINE AS THE OLDSMOBILE INTRIGUE. BOTH LESABRES & BONNEVILLES HAVE THE 3.8 V6 NATURALLY ASPIRATED 3800 ENGINE THAT RUNS IN THE RECALLED INTRIGUE. ENGINE OIL DRIPPING ON MANIFOLD MAY CAUSE FIRE NTHSA RECALL NUMBER: 15V701000 REPORT RECEIVED DATE: 10/26/2015 GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 1998-1999 CHEVROLET LUMINA AND OLDSMOBILE INTRIGUE, 1997-2004 BUICK REGAL AND PONTIAC GRAND PRIX, 2000-2004 CHEVROLET IMPALA, AND 1998-2004 CHEVROLET MONTE CARLO VEHICLES. ENGINE COMPARTMENT FIRE NTHSA RECALL NUMBER: 09V116000 DATE OWNER NOTIFIED BY MANUFACTURER: 04/09/2009 REPORT RECEIVED DATE: 04/08/2009 GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE.
NHTSA ID
10823619
Incident
Dec 28, 2016
Mileage
178,000 mi
Engine
Filed Jan 20, 2016
2002 BUICK LESABRE. CONSUMER WRITES IN REGARDS TO VEHICLE SEVERE OIL LEAK ISSUES. *SMD THE CONSUMER STATED THE ROCKER ARM COVER GASKET HAD A LEAK. GM ISSUED A RECALL FOR THE EXACT PROBLEM. HOWEVER, IT WAS FOR A DIFFERENT MODEL. *JB
NHTSA ID
10838291
Incident
Jan 1, 2016
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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