Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2004 Buick Lesabre submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TAKATA RECALL. CAR'S AIR BAGS DEPLOYED WHEN CAR WAS STARTED. CAR WAS IN PARK. IT WAS NOT EVEN GOING TO BE DRIVEN ONLY STARTED TO PUT DOWN THE WINDOWS. AS SOON AS THE KEY WAS TURNED BOTH AIRBAGS DEPLOYED CAUSING THE DASH TO POP OUT OF PLACE AND CRACK THE WINDSHIELD.
TOP OF DASH (PAD) IS RAISING UP OFF TOP OF DASH?
I WAS GOING EAST ON A ONELANE STREET,WHEN THE OTHER CAR MADE A LEFT HAND TURN IN FRONT OF ME CAUSING THE ACCIDENT,MY AIRBAG DID NOT DEPLOY CAUSING MY SEATBELT TO TIGHTEN AROUND MY LOWER BACK AND CREATING PAIN AND SPRAIN.IF AIRBAG DID DEPLOY I WOULD HAVE SUFFER ALOT LESS. *TR
THE DASHBOARD ON THE VEHICLE HAS COME LOOSE FROM THE GRILL UNDER THE WINDOW AND IS RISING UP. IT HAS RELEASED ALMOST ALL THE WAY ACROSS THE WINDSHIELD AND MAKES IT DIFFICULT TO SEE OUT THE WINDSHIELD. ALSO IT HAS EXPOSED THE PASSENGER SIDE AIRBAG. *TR
TOP OF DASH BOARD (MAT,PAD) IS BOWING UP INTO THE FIELD OF DRIVING VISION AND IS SEPARATING FROM THE FRONT PART OF THE DASHBOARD. THE SEPARATION IS CREEPING IN THE DIRECTION OF THE PASSENGER AIRBAG AND THERE IS CONCERN THAT BOTH AIR BAGS MAY DEPLOY. GM REFUSES TO RECOGNIZE THIS ISSUE AS A DEFECTIVE DASH PROBLEM AND WILL DO NOTHING TO HELP REPAIR/REPLACE THE PART. TO GET A GOOD FEEL FOR THE PREVALENCE OF THIS ISSUE, GO TO CARGURUS.COM/CARS/DISCUSSION-C5295_DS45613 AND READ ABOUT THE PROBLEMS AND FRUSTRATIONS OF DEALING WITH GM. I HAVE EVEN SEEN OTHER BUICKS DRIVING WITH THIS PROBLEM. WHY WON'T THEY ADMIT TO THE PROBLEM AND GET THEM FIXED?? *TR
DASHBOARD COVER STARTED LIFTING AND PULLING OUT FROM UNDER WINDSHIELD COWLING ABOUT JUNE 2012 AND IS TRAVELING ACROSS TO THE PASSENGER SIDE WHERE THERE IS AN AIRBAG. I AM NOW CONCERNED THAT THE LIFTING AND CREASING IN FRONT OF THE DRIVER IS A SAFETY DISTRACTION AND THAT IF IT CONTINUES TO THE PASSENGER AIRBAG THAT AIRBAG MAY GET SET OFF UNEXPECTEDLY, ANOTHER SAFETY HAZARD. IT IS DEFINITELY A MANUFACTURER'S DEFECT AND THERE ARE HUNDREDS, IF NOT THOUSANDS, OF COMPLAINTS OF THIS ON THE INTERNET. IS THERE, OR WILL THERE BE, A RECALL TO FIX THIS PROBLEM? THANK YOU. *TR
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. WHILE DRIVING 60 MILES PER HOUR DURING SLIPPERY WEATHER CONDITIONS THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO A DITCH AND A TREE. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS DESTROYED. THE DRIVER AND PASSENGER WERE INJURED AND TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRING THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 75,000.
MY BROTHER WAS DRIVING MY 2004 BUICK LESABRE CUSTOM AND CRASHED INTO IRON GATE AND THE AIR BAG DID NOT DEPLOY. *TR
TL*THE CONTACT OWNS A 2004 BUICK LESABRE. PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND THE DRIVER PRESSED ON THE CENTER OF THE STEERING COLUMN TO ACTIVATE THE HORN. THE HORN SOUNDED AND THE AIR BAG SERVICE LIGHT BEGAN ILLUMINATING ON THE DASHBOARD. THE VEHICLE WAS PULLED OVER AND SHUT OFF FOR A FEW MOMENTS. UPON RESTART THE LIGHT WAS NO LONGER ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 115,000.
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) ACCIDENT 05/02/10 ON ILLINOIS ROUTE 83 AND WASHING TO STREET IN GRAYSLAKE IL. THE INCIDENT INVOLVED A 2004 BUICK LESABRE AND A 1987 DODGE PICKUP. THE IMPACT OF THE ACCIDENT WAS ON THE FRONT RIGHT SIDE OF THE BUICK AND TOTALED THE VEHICLE. THE VIN OF THE VEHICLE WAS [XXX] . THE ACCIDENT RESULTED IN THE PASSENGER OF THE BUICK AND THE DRIVER OF THE PICKUP BEING TRANSPORTED TO THE LAKE FOREST HOSPITAL ON ILLINOIS RT 120 IN GRAYSLAKE FOR CHECKUP. OUR CONCERN IS THAT WITH FORCE OF THE IMPACT THE AIRBAGS IN THE VEHICLE DID NOT DEPLOY AND IN OUR ESTIMATION THEY SHOULD HAVE. THE FEMALE PASSENGER OF THE BUICK CONTINUES TO COMPLAIN OF PAIN NEARLY 10 DAYS AFTER THE COLLISION. WE ARE NOT AWARE OF A DEFECT OTHER THAN THE BAGS FAILED TO DEPLOY AND THE FORCE OF THE COLLISION WAS SUBSTANTIAL. THE MAIN IMPACT OF THE COLLISION APPEARS TO HAVE BEEN THE FRONT RIGHT PASSENGER WHEEL. OUR DAUGHTER HAD A SIMILAR COLLISION WITH A FORD TAURUS WAGON IN THE 1990'S WHEREIN SHE WAS BROADSIDED ON THE REAR PASSENGER DOOR DEPLOYED THE AIRBAGS. ALTHOUGH INJURIES ARE MINIMAL IF THE CENTER OF THE IMPACT WAS ON THE PASSENGER DOOR, THE INJURIES WOULD HAVE BEEN HORRIFIC. OUR CONCERN IS THAT THERE MAY BE A DEFECT IN THE AIRBAG DEPLOYMENT SYSTEM. *TR
DT: THE INSTRUMENT PANEL CLUSTER LIGHTS BEGAN TO SCATTER AND ILLUMINATED WHEN THE ENGINE STARTED, THE BATTERY AND AIR BAG LIGHT CONTINUED TO STAY ON WHILE DRIVING FOR ABOUT A MILE AND A HALF. WHEN CONSUMER GOT HOME SHU OFF AENGINE AND THEN TRIED TO RESTART TO SEE IF THIS WOULD HAPPEN AGAIN. THERE WAS NO POWER IN THE CAR. THE VEHICLE WOULD NOT START. CALLED BUICK ROADSIDE ASSSITANCE BECAUSE THE CAR WAS STILL UNDER WARRANTY. A TOW TRUCK WAS SENT. THE CAR WAS TOWED TO BUICK DEALERSHIP. THE DEALERSHIP DID NOT DETERMINE WHAT WAS WRONG BECAUSE THE VEHICLE WAS STILL AT DEALER. BUT CONSUMER WISHEED TO FILE A COMPLAINT AT THIS TIME.*AK
FAX INQUIRING WHAT ACTIONS TAKE PLACE ONCE A DEFECT PROBLEM IS POSTED AND REFERENCED WITH NHTSA, DEFECTIVE AIRBAG DEPLOYED IN HIS 2004 BUICK LESABRE INJURING HIS WIFE. *MR THE CONSUMER'S WIFE SUSTAINED SEVER ABRASIONS ON BOTH ARMS AND A NERVOUS BREAKDOWN THAT STILL PERSIST TODAY WHEN RIDING IN THE VEHICLE. *NM *SC *JB
THE VEHICLE'S AIR BAGS DEPLOYED, DASHBOARD COLLAPSED AND WINDSHIELD SHATTERED IN TWO PLACES AFTER TAPPING ANOTHER VEHICLE.*MR THE CONSUMER INDICATED THAT THE DAMAGE TO BOTH VEHICLE'S WAS MINIMAL. THE DRIVER SUSTAINED ABRASION ON HER ARM FROM THE AIR BAG/AIR BAG GASES. *NM
WHILE DRIVING, BOTH FRONTAL AIR BAGS DEPLOYED WHEN TAPPING THE BUMPER IN FRONT AT 5 MPH. THIS CAUSED THE DRIVER TO SUSTAIN MINOR INJURIES. THE VEHICLE WAS TOWED TO A GARAGE. *AK THE DASHBOARD COLLAPSED AND THE WINDSHIELD SHATTERED IN TWO PLACES AND CAUSED ABRASIONS ON BOTH OF THE CONSUMER'S WIFE'S ARMS DUE TO THE DEPLOYMENT. *SC *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .