Body & structureElectrical
Filed Sep 24, 2020
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE HIS GIRLFRIEND WAS DRIVING AT AN UNKNOWN RATE OF SPEED UPON EXITING A HIGHWAY, THE VEHICLE HAD SHUT OFF WITHOUT WARNING. SHE WAS ABLE TO PULL THE VEHICLE OVER AND RESTART THE VEHICLE. AS THE CONTACT'S GIRLFRIEND PROCEEDED TO DRIVE, SHE INITIALLY SMELLED SMOKE COMING FROM THE VEHICLE; SHE THEN SAW A FLAME IGNITE FROM THE BOTTOM REAR PASSENGER SEAT. SHE STATED THAT SHE WAS INITIALLY UNABLE TO UNLOCK THE DOORS OR ROLL DOWN THE DRIVER SIDE WINDOW; AFTER A SECOND ATTEMPT, SHE WAS ABLE TO ROLL DOWN THE DRIVER SIDE WINDOW AND EXITED THE VEHICLE. A FELLOW MOTORIST SAW THE SITUATION AND CALLED THE FIRE DEPARTMENT. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND NO INJURIES WERE REPORTED AS A RESULT OF THE FIRE. THE VEHICLE WAS DESTROYED AT THE SCENE AND WAS TOWED TO AN INDEPENDENT JUNK YARD. THE CONTACT CALLED PENSKE BUICK GMC(100 S MUSEUM RD, SHILLINGTON, PA 19607) WHERE HE WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
- NHTSA ID
- 11360912
- Incident
- Sep 3, 2020
- Mileage
- 88,000 mi
Body & structureElectricalFuel system
Filed Jul 8, 2019
GOING DOWN HIGHWAY 70 MPH STRAIGHTAWAY CAR STALLED ABLE TO GET TO SIDE OF HIGHWAY PULLED OFF SEAT FOUND FUSE BOX TEMP HOT WHEN COOLED DOWN NOTICED FUEL RELAY SWITCH BURNT OUT. COMMON PROBLEM WITH CAR DUE TO ENGINEERING OF SEAT BRACKETS HITTING FUSE BOX AND DAMAGING IT. THIS IS THE SECOND TIME IN 5 YEARS FUSE BOX HAS BEEN REPLACED BY CERTIFIED DEALERSHIP. OBVIOUSLY PROBLEM IS WITH THE ENGINEERING OF SEAT BRACKET BUT APPARENTLY DEALER DOES NOT TAKE ME SERIOUSLY AND DID NOT TRIM SEAT CLIPS PER MY SPECIFIC REQUEST BC THERE IS ONLY A BULLETIN FROM GM 15-NA-051 NOT A RECALL. SEVERAL COMPLAINTS HAVE BEEN MADE AND MUST BE COMMON ENOUGH FOR A BULLETIN LUCKILY NO ONE WAS TAILGATING OR THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT.
- NHTSA ID
- 11230244
- Incident
- Jul 6, 2019
- Mileage
- 208,000 mi
Body & structure
Filed May 4, 2017
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO OPEN WITHOUT WARNING. THE CONTACT ROLLED DOWN THE DRIVER'S SIDE WINDOW AND OPENED THE DOOR FROM THE OUTSIDE IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE DOOR PANEL NEEDED TO BE REPLACED. THE DEALER MENTIONED THAT THE ESTIMATED COST FOR THE REPAIR WAS $700. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
- NHTSA ID
- 10983486
- Incident
- Dec 1, 2016
- Mileage
- 100,000 mi
Body & structure
Filed Jan 13, 2017
FRONT DRIVER SIDE INTERIOR DOOR LEVER FRACTURES BECAUSE OF POOR DESIGN AND CORE MATERIAL CHOICE. PLASTIC LEVER CRACKS WHERE IT CONNECTS WITH THE AXLE THAT ACTUATES THE DOOR LATCH. DRIVER IS TRAPPED IN CAR UNABLE TO EXIT WITHOUT ROLLING DOWN A WINDOW AND REACHING FOR THE EXTERIOR HANDLE OR CLIMBING OUT ANOTHER DOOR. GENERAL MOTORS HAS STOPPED SELLING THE PART LEAVING THE CUSTOMER WITH A DIFFICULT CHOICE AND VERY VERY EXPENSIVE REPAIR THAT IS IN ESSENCE NO BETTER THAN THE OEM PART.
- NHTSA ID
- 10945063
- Incident
- Nov 15, 2016
- Mileage
- 119,000 mi
Body & structure
Filed Dec 23, 2016
INTERIOR DRIVER DOOR LEVER BROKE 3RD TIME IN SAME LOCATION. THIS WAS A REPLACEMENT FOR A REPLACEMENT PURCHASED IN APRIL 2016. SAME AT BREAKING POINT. MATERIAL AND DESIGN IS VERY POOR. DRIVER IS TRAPPED IN CAR WITHOUT A WAY TO RAPIDLY OPEN THE DOOR IN AN EMERGENCY TO ESCAPE. REPLACEMENTS PARTS ARE HARD TO FIND INDICATING THIS PART FAILS OFTEN. OTHER DOOR LEVER PARTS ON OTHER DOORS IN THIS CAR ARE READILY AVAILABLE.
- NHTSA ID
- 10937275
- Incident
- Dec 21, 2016
- Mileage
- 122,000 mi
Body & structure
Filed Dec 23, 2016
INTERIOR DRIVER DOOR LEVER BROKE AGAIN IN SAME LOCATION. THIS WAS A REPLACEMENT FOR THE OEM PART THAT BROKE IN APRIL. SAME BREAKING POINT. MATERIAL AND DESIGN IS VERY POOR. DRIVER IS TRAPPED IN CAR WITHOUT A WAY TO RAPIDLY OPEN THE DOOR IN AN EMERGENCY TO ESCAPE.
- NHTSA ID
- 10937272
- Incident
- Oct 4, 2016
- Mileage
- 119,000 mi
Body & structure
Filed Dec 23, 2016
DRIVER INTERIOR DOOR LEVER BREAKING OFTEN, PLASTIC COMPONENT AROUND CENTRAL LEVER PIVOT THAT CONNECTS TO LOCK RELEASE CABLE BREAKS LEAVING PASSENGER STRANDED ON INTERIOR. ONLY WAY TO OPEN DOOR IS TO ROLL DOWN WINDOW AND REACH FOR THE EXTERIOR DOOR HANDLE. DRIVER COULD BE TRAPPED IN AN EMERGENCY WITHOUT ABILITY TO ESCAPE RAPIDLY. SHORTAGE OF REPLACEMENT PARTS INDICATES THAT THIS IS A VERY FREQUENT REPAIR ITEM. REPLACEMENT PRODUCT IS OF INFERIOR MATERIALS AND POOR DESIGN. THIS CAR SHOULD BE RECALLED FOR THIS SAFETY DEFECT. PROBABLY AFFECTS SEVERAL YEARS AND MODELS. *TR
- NHTSA ID
- 10937270
- Incident
- Apr 1, 2016
- Mileage
- 110,113 mi
Body & structureOther / unspecifiedTires & wheels
Filed Jun 1, 2015
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE TIRES WERE UNABLE TO KEEP THE CORRECT AMOUNT OF AIR PRESSURE AND THAT THE TPMS WARNING LAMP CONTINUED TO FLASH EACH TIME THE TIRES LOST AIR PRESSURE. THE CONTACT STATED THAT THE FACTORY WHEEL WELLS ASSOCIATED WITH THE TIRES WERE RUSTED AND CORRODED AND LEAKED CONTINUOUSLY. THE CONTACT INDICATED THAT THE COATING WAS PEELING AND THAT THE TIRES WERE REPLACED BY A TIRE REPAIR SHOP, BUT THE FAILURE RECURRED. THE TPMS WARNING LAMP CONTINUED TO ILLUMINATE AFTER THE FOUR TIRES WERE REPLACED. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATED 7/16/15*CN
- NHTSA ID
- 10722719
- Incident
- Sep 5, 2011
- Mileage
- 45,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.