2009 Buick Lucerne Problems

The contact owns a 2009 Buick Lucerne. The contact stated that while attempting to start the vehicle, the engine failed to turn over. No warning light was illuminated. The contact stated that upon inspection he became aware that one of the relays from the electric fuel pump under the rear passenger’s seat needed to be replaced. The contact stated that the fuel pump relay prong base had melted due to overheating. In addition, the contact stated that the fuse was a 10.01 AMP instead of a 5 AMP which could have caused the failure. The local dealer was not contacted. The vehicle was repaired; however, the failure reoccurred 2 days later. The manufacturer was made not aware of the failure. The failure mileage was approximately 66,000.

The car died suddenly and would not start, with no warnings or codes. Towed it to a Midas repair shop and it was diagnosed as a corroded Low Profile Fuel Pump relay. This was replaced, and the car ran fine for 3 days before going dead in the middle of driving and left me stranded in an intersection. Had to get it towed back to Midas where it was more accurately diagnosed that the issue with the relay was being caused by a faulty Rear Electrical Center. Both of these parts have been recalled, and I have only owned this car for a little over a year. It has only around 40,000 miles on it. Despite this recall, upon taking the car to the local Buick dealership, they stated they could not cover the recall due to it being expired before I even owned the car. I do not understand how it is right or fair for this to have to be paid out of pocket, for $183.53 and $818.81 respectively, when it is not my fault, it is a faulty GM parts issue, and GM stated they will not stand behind their product and cover the recall despite the evident risk to my safety if I was to continue driving the car without repair. I understand it is expired, but I fail to see how this is ethical when the part is still faulty to the point of being dangerous.

The contact owns a 2009 Buick Lucerne. The contact stated that while driving approximately 65 MPH, the vehicle suddenly stalled. The contact was able to safely drive onto the shoulder, and the tow truck was contacted. The vehicle was later towed to the local mechanic, who diagnosed that the fuel relay had failed. The contact was informed that the relay had failed due to the location under the driver’s side rear seat, and while touching the motor terminal. The contact stated that there was a TSB associated with the failure. The vehicle was not yet repaired. The manufacturer and local dealer were contacted. The failure mileage was 70,000.

The car died suddenly and would not start, with no warnings or codes. Towed it to a Midas repair shop and it was diagnosed as a corroded Low Profile Fuel Pump relay. This was replaced, and the car ran fine for 3 days before going dead in the middle of driving and left me stranded in an intersection. Had to get it towed back to Midas where it was more accurately diagnosed that the issue with the relay was being caused by a faulty Rear Electrical Center. Both of these parts have been recalled, and I have only owned this car for a little over a year. It has only around 40,000 miles on it. Despite this recall, upon taking the car to the local Buick dealership, they stated they could not cover the recall due to it being expired before I even owned the car. I do not understand how it is right or fair for this to have to be paid out of pocket, for $183.53 and $818.81 respectively, when it is not my fault, it is a faulty GM parts issue, and GM stated they will not stand behind their product and cover the recall despite the evident risk to my safety if I was to continue driving the car without repair. I understand it is expired, but I fail to see how this is ethical when the part is still faulty to the point of being dangerous.

The contact owns a 2009 Buick Lucerne. The contact stated that while driving approximately 70 MPH, the fuel pump relay overheated and burned the fuse box. The accelerator pedal and steering wheel became inoperable. The contact was able to control the vehicle and park the vehicle. There were no warning lights illuminated. The contact replaced the relay, but the vehicle failed to start. The contact called the local dealer and was advised to schedule an appointment for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 170,000.

I OWN A 2009 BUICK LUCERNE THAT I ATTEMPTED TO START THE VEHICLE ON RANDOM OCCASSIONS. ON ANOTHER OCCASION THE VEHICLE STALLED ON HIGHWAY 49 IN THE MIDDLE OF TRAFFIC. IT FAILS TO START, SOME RELAYS ARE HOT EVEN WHEN THE CAR IS OFF, FUEL RELAY HAS BEEN REPLACE 4 TIMES AND IT GETS EXTRA HOT AND WILL ALMOST BURN YOUR HAND, THE FUSE BOX IS MELTED PARTLY AND HAS A BURNING SMELL. THE FUEL PUMP VOLTAGE WAS CHECKED AND IS GOOD. ON THE LAST TRY TO CRACK NOW THE DRIVER DOOR WINDO AND DOOR LOCK IS NOT WORKING. THERE IS NO CORRISON UNDER THE FUSE BOX. BUICK DOES NOT HAVE A RECALL OUT ON THE FUSE BOX OR RELAY. THE VEHICLE HAD TO BE TOWED 25 MILES. THIS IS A SAFETY HAZARD. I HAVE A DISABLED DAUGHTER WHO IS TRANSPORTED IN MY CAR AND I WORRY ABOUT THE SAFETY OF THIS VEHICLE. BUICK IS AWARE OF THIS ISSUE WITH THIS PARTICULAR CAR. THE BUCIK FORUM AND NHTSA WEBSITES BOTH HAVE COMPLAINTS ABOUT THIS ISSUE. THE MANUFACTURE HAS BEEN NOTIFIED. IT WILL TAKE ACCIDENTS, INJURY, OR DEATHS FOR THIS ISSUE TO BE RESOVLED IT SEEMS. AS BUICK AND DEALERS CONTINUE TO SELL THESE CARS MANY PEOPLES LIVES ARE I JEOPARDY. I HAVE REVIEWED PAGES ON COMPLAINTS AND AGAIN BUICK IS AWARE OF THESE ISSUES.

The contact owns a 2009 Buick Lucerne. The contact stated that while driving approximately 70 MPH, the fuel pump relay overheated and burned the fuse box. The accelerator pedal and steering wheel became inoperable. The contact was able to control the vehicle and park the vehicle. There were no warning lights illuminated. The contact replaced the relay, but the vehicle failed to start. The contact called the local dealer and was advised to schedule an appointment for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 170,000.

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND TURNED OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT CONTINUED TO STALL AND TURN OFF. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TOWED TO NORTHWEST HILLS CHEVROLET BUICK GMC (LOCATED AT 2065 E MAIN ST, TORRINGTON, CT 06790, (860) 626-5296) WHERE IT WAS DIAGNOSED THAT THE REAR FUSE BLOCK AND THE RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,818. *TT THE CONSUMER STATED THAT THE FUSE BLOCK WAS MELTED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. *JS 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB *TR

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE HIS GIRLFRIEND WAS DRIVING AT AN UNKNOWN RATE OF SPEED UPON EXITING A HIGHWAY, THE VEHICLE HAD SHUT OFF WITHOUT WARNING. SHE WAS ABLE TO PULL THE VEHICLE OVER AND RESTART THE VEHICLE. AS THE CONTACT'S GIRLFRIEND PROCEEDED TO DRIVE, SHE INITIALLY SMELLED SMOKE COMING FROM THE VEHICLE; SHE THEN SAW A FLAME IGNITE FROM THE BOTTOM REAR PASSENGER SEAT. SHE STATED THAT SHE WAS INITIALLY UNABLE TO UNLOCK THE DOORS OR ROLL DOWN THE DRIVER SIDE WINDOW; AFTER A SECOND ATTEMPT, SHE WAS ABLE TO ROLL DOWN THE DRIVER SIDE WINDOW AND EXITED THE VEHICLE. A FELLOW MOTORIST SAW THE SITUATION AND CALLED THE FIRE DEPARTMENT. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND NO INJURIES WERE REPORTED AS A RESULT OF THE FIRE. THE VEHICLE WAS DESTROYED AT THE SCENE AND WAS TOWED TO AN INDEPENDENT JUNK YARD. THE CONTACT CALLED PENSKE BUICK GMC(100 S MUSEUM RD, SHILLINGTON, PA 19607) WHERE HE WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

GOING DOWN HIGHWAY 70 MPH STRAIGHTAWAY CAR STALLED ABLE TO GET TO SIDE OF HIGHWAY PULLED OFF SEAT FOUND FUSE BOX TEMP HOT WHEN COOLED DOWN NOTICED FUEL RELAY SWITCH BURNT OUT. COMMON PROBLEM WITH CAR DUE TO ENGINEERING OF SEAT BRACKETS HITTING FUSE BOX AND DAMAGING IT. THIS IS THE SECOND TIME IN 5 YEARS FUSE BOX HAS BEEN REPLACED BY CERTIFIED DEALERSHIP. OBVIOUSLY PROBLEM IS WITH THE ENGINEERING OF SEAT BRACKET BUT APPARENTLY DEALER DOES NOT TAKE ME SERIOUSLY AND DID NOT TRIM SEAT CLIPS PER MY SPECIFIC REQUEST BC THERE IS ONLY A BULLETIN FROM GM 15-NA-051 NOT A RECALL. SEVERAL COMPLAINTS HAVE BEEN MADE AND MUST BE COMMON ENOUGH FOR A BULLETIN LUCKILY NO ONE WAS TAILGATING OR THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT.

I LOOSE MY POWER STEERING WHEN ITS IS RAINING AND WET OUTSIDE. I GO THROOUGH A PUDDLE OF WATER THE POWER STEERING GOES OUT. IT LASTS FOR A FEW SECONDS , BUT TOSE FEW SECONDS COULD BE A MATTER OF LIFE AND DEATH, ESPECIALLY WHEN THE TRAFFIC IS HEAVY.THE INCIDENT HAPPENED WHEN I WAS PULLING INTO A PARKING LOT WHEN I TURNED THE WHEEL TO PARK I LOST POWER AND ALMOST HIT A PARKED CAR, I HAD TO WRESTLE WITH THE STEERING WHEEL TO TURN IT AND PARK THE CAR. I WAS TERRIFIED.

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 5 MPH, THE POWER STEERING MALFUNCTIONED. WHILE MAKING A TURN, THE STEERING WHEEL WOULD NOT MOVE WHEN PROMPTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED, BUT THE ISSUE OCCURRED PREVIOUSLY AND THE SERVICE AIR BAG INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL MINUTES EACH TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED THE FAILURE MILEAGE WAS 92,800. UPDATED 03/07/17*LJ *TR

THE CAR IMPACTED THE OTHER CAR BY TURNING LEFT INTO THE PATH OF THE ONCOMING CAR. THE FRONT END OF THE BUICK WAS SERIOUSLY DAMAGED AND CAR SUBSEQUENTLY "TOTALED" BY THE INSURANCE COMPANY. THE AIRBAGS DID NOT DEPLOY WHICH RESULTED IN BROKEN BONES AND BRUISES TO THE DRIVER. *TR

Woke up to my passenger seat burnt up, liquid oozing out the burnt up seat and wires and metal sticking out. Looks like the fire started under the seat.

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE DOORS FAILED TO UNLOCK WHEN USING THE KEY FOB. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE ACTUATOR FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 8/11/14*CN UPDATED 08/22/2014 *JS

The contact owns a 2009 Buick Lucerne. The contact stated that while driving at an undisclosed speed in rainy weather, the windshield wipers became inoperable, causing the driver's visibility to be significantly reduced and severely rendering the safe operation of the vehicle. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 147,000.

CONSUMER STATED THE CONVENTIONAL LAOCATION OF THE EXTERIOR REAR VIEW MIRRORS PRESENT AN OBSTRUCTION TO THE VIEW OF THE DRIVER WHEN PREPAPING TO MAKE TURNS EITHER WAY. *BF THE CONSUMER STATED THE REARVIEW MIRRORS WERE POSITIONED IN SUCH A WAY THAT OBSTRUCTED THE DRIVER'S VIEW. THE CONSUMER BELIEVED THE MIRRORS SHOULD BE POSITIONED HIGHER. UPDATED 09/26/2017*JS

TAKATA RECAL.L ALL OF THE ABOVE .RIGHT REAR DOOR LOCK.KEY FOB.PERMANENT CARBON MONOZIDE POSION.SEE THE COMPLAINTS ON FILE.

WE GOT SEVERAL WARNING MESSAGES CONCERNING TRACTION CONTROL, STABILITRAC, AND BRAKE SYSTEM. THE AUTHORIZED DEALER FOUND THAT BRAKE FLUID WAS LEAKING FROM THE MASTER CYLINDER INTO THE BRAKE BOOSTER, REQUIRING REPLACEMENT OF BOTH COMPONENTS. ONLINE SEARCHES REVEALS THIS IS COMMON PROBLEM WITHIN THE BUICK LINE AND OTHER GM PRODUCTS. OUR EXPERIENCE WITH THIS FAILURE WAS UNEVENTFUL BUT COULD HAVE A TRAGIC ENDING IF ONE WAS TO CONTINUE DRIVING AN AFFECTED VEHICLE WITH LOW OR LACKING BRAKE FLUID.

THE CAR IMPACTED THE OTHER CAR BY TURNING LEFT INTO THE PATH OF THE ONCOMING CAR. THE FRONT END OF THE BUICK WAS SERIOUSLY DAMAGED AND CAR SUBSEQUENTLY "TOTALED" BY THE INSURANCE COMPANY. THE AIRBAGS DID NOT DEPLOY WHICH RESULTED IN BROKEN BONES AND BRUISES TO THE DRIVER. *TR

VEHICLE WAS LEFT STANDING IN DRIVE BY MISTAKE. IT PROCEEDED WITHOUT A DRIVER AND CRASHED INTO A TREE. *TR

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE DRIVER AND PASSENGERS FRONT HEAD REST WERE NOT ALIGNED WITH THE SEATS. IF THE SEAT WAS IN THE UPRIGHT POSITION, THE HEAD REST WOULD UNCOMFORTABLY PUSH THE OCCUPANTS HEAD FORWARD. IN ADDITION, THE HEAD REST WERE DESIGNED EXTREMELY BIG WHICH MADE IT DIFFICULT TO SEE WHILE CHANGING LANES. THE MANUFACTURER WAS UNABLE TO OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000 AND THE CURRENT MILEAGE WAS 9,000.

WHEN MY DAUGHTER UNSTRAPPED HER SEATBELT SHE ASKED, "WHAT'S THIS MOM?" IT WAS THE BOLT AT THE END OF THE SEATBELT THAT SHOULD HAVE BEEN ATTACHED TO THE CAR. IT JUST HAPPENED ONCE BECAUSE WE TOOK IT TO THE DEALERSHIP TO GET FIXED. THE BOLT WAS ATTACHED AND THE OTHER SEATBELTS IN THE BACK SEAT WERE ALSO CHECKED AND THEY WERE FINE. *TR

LEFT FRONT TIRE LOW AIR PRESSURE. WENT TO GET PROBLEM CORRECTED. REPAIR TECHNICIAN REPORTED THE AIR WAS LEAKING AROUND THE VALVE STEM. TECHNICIAN DISMOUNTED THE TIRE FROM THE RIM AND DISCOVERED THAT THE CHROME PLATING ON THE RIM WAS FLAKING OFF AND HAD A GAP BETWEEN THE RIM AND THE VALVE STEM ALLOWING AIR TO LEAK FROM THE TIRE. OPTIONS WERE TO EITHER RE-CHROME THE RIM OR PURCHASE REPLACEMENT RIM. ALSO, TIRE NEEDED REPLACEMENT DUE TO BEING RUN UNDERINFLATED. RESULT: PURCHASED 4 NEW RIMS (NOT CHROME PLATED) AND A NEW TIRE. TOTAL COST $ 700+.

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE TIRES WERE UNABLE TO KEEP THE CORRECT AMOUNT OF AIR PRESSURE AND THAT THE TPMS WARNING LAMP CONTINUED TO FLASH EACH TIME THE TIRES LOST AIR PRESSURE. THE CONTACT STATED THAT THE FACTORY WHEEL WELLS ASSOCIATED WITH THE TIRES WERE RUSTED AND CORRODED AND LEAKED CONTINUOUSLY. THE CONTACT INDICATED THAT THE COATING WAS PEELING AND THAT THE TIRES WERE REPLACED BY A TIRE REPAIR SHOP, BUT THE FAILURE RECURRED. THE TPMS WARNING LAMP CONTINUED TO ILLUMINATE AFTER THE FOUR TIRES WERE REPLACED. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATED 7/16/15*CN

THE CAR IMPACTED THE OTHER CAR BY TURNING LEFT INTO THE PATH OF THE ONCOMING CAR. THE FRONT END OF THE BUICK WAS SERIOUSLY DAMAGED AND CAR SUBSEQUENTLY "TOTALED" BY THE INSURANCE COMPANY. THE AIRBAGS DID NOT DEPLOY WHICH RESULTED IN BROKEN BONES AND BRUISES TO THE DRIVER. *TR

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE TIRES WERE UNABLE TO KEEP THE CORRECT AMOUNT OF AIR PRESSURE AND THAT THE TPMS WARNING LAMP CONTINUED TO FLASH EACH TIME THE TIRES LOST AIR PRESSURE. THE CONTACT STATED THAT THE FACTORY WHEEL WELLS ASSOCIATED WITH THE TIRES WERE RUSTED AND CORRODED AND LEAKED CONTINUOUSLY. THE CONTACT INDICATED THAT THE COATING WAS PEELING AND THAT THE TIRES WERE REPLACED BY A TIRE REPAIR SHOP, BUT THE FAILURE RECURRED. THE TPMS WARNING LAMP CONTINUED TO ILLUMINATE AFTER THE FOUR TIRES WERE REPLACED. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATED 7/16/15*CN

TL*THE CONTACT OWNS A 2009 BUICK LUCERNE. AFTER JUST PURCHASING THE VEHICLE WITH 400 MILES, IT DEVELOPED HEADLIGHT FAILURE WHILE DRIVING AT NIGHT. THE CONTACT PULLED OVER AND KEPT FLIPPING THE SWITCH UP AND DOWN UNTIL THE LIGHTS ILLUMINATED AGAIN. THE FAILURE OCCURRED FOUR TIMES WHILE DRIVING HOME WITHIN A 45 MILE RADIUS. ONLY THE HIGH BEAMS WOULD ACTIVATE. THE CONTACT DOES NOT WANT TO DRIVE AROUND WITH THE HIGH BEAMS ACTIVATED ALL NIGHT. THE DEALER INFORMED HIM TO BRING THE VEHICLE BACK ON JANUARY 9, 2008 TO CHECK THE LIGHTS. THE FAILURE MILEAGE WAS 400. UPDATED 03/17/09. *LJ UPDATED 03/17/09. *JB