Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 246 NHTSA owner-reported complaints for the 1998 Buick Park Avenue. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 246 · page 1 of 10
TAKATA RECALL. RECEIVED POST CARD FOR AIRBAG RECALL. I CALLED THE 888 NUMBER & WENT ON THE INTERNET AS DIRECTED. NO ONE CAN IDENTIFY MY VEHICLE. THAT'S THE PROBLEM. CALL DORIS AT 1-575-208-0154 WHERE DO I GO FOR THIS RECALL LIVE IN ROSWELL, NEW MEXICO I'M AFRAID SOMETHING TERRIBLE WILL HAPPEN.
TL* THE CONTACT OWNS A 1998 BUICK PARK AVENUE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE PASSENGER SIDE SEAT BELT WAS TWISTED. AS A RESULT, THE SEAT BELT FAILED TO RETRACT AND BECAME JAMMED IN THE RETRACTOR. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 00V117000 (SEAT BELTS); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 72,000. ...UPDATED 09/14/16 *BF CONSUMER STATED THE FRONT SEAT BELT FAILURE ON THE VEHICLE IS ENTIRELY CONSISTENT WITH THE ATTACHED RECALL NOTICE YET GM ASSERTS THAT THIS RECALL DOESN'T APPLY TO VEHICLES VIN NUMBER. UPDATED 5/30/18*JB
TL* THE CONTACT OWNS A 1998 BUICK PARK AVENUE. THE CONTACT STATED THAT THE DRIVER AND FRONT PASSENGER SIDE SEAT BELTS WERE NOT PROPERLY RETRACTING AND DETRACTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V117000 (SEAT BELTS). THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
DRIVING DOWN THE HIWAY, HAD JUST PASSED A SEMI; THANK GOODNESS IT WAS AFTER THAT THAT MY DRIVER'S SIDE TIRE BLEW MAKING THE CAR QUITE DIFFICULT TO STEER. TOOK IT TO FIRESTONE; HAD TO HAVE BOTH FRONT TIRES REPLACED AND INSTRUCTED TO BRING IT BACK THE WEEK AFTER FOR AN ALIGNMENT. AT THAT TIME I DISCOVERED THAT BOTH NEW FRONT TIRES WERE ALREADY RUINED DUE TO THE CRADLE/FRAME ASSEMBLY WHICH WAS RUSTED OUT. THIS COST ME $863. YESTERDAY - 08/12/2015 THE FUEL PRESSURE REGULATOR WENT OUT. UPON MY INVESTIGATION I DISCOVERED THIS WAS A RECALL ISSUE. I WAS TOLD IT HAD BEEN FIXED.. ALTHO THERE WASN'T ANY CONCRETE PROOF GIVEN TO ME THAT IT HAD AS THE DEALERSHIP I CALLED WAS NOT THE DEALERSHIP THAT SAID THE ISSUE WAS RESOLVED. NOW I HAVE A CAR THAT IS COMPLETELY INOPERABLE JUST WEEKS AFTER SPENDING $863 TO HAVE ONE ISSUE RESOLVED. I FIND IT PARTICULARLY APPALLING THAT NO ONE SEEMS TO WANT TO HELP RESOLVE ANY OF THESE ISSUES.
I BROUGHT THE RECALL PRINT OUT FROM THE NHTSA # 00V117000 AND THE DEALER SAID GM DOESN'T LIST MY VEHICLE, BUT WHEN YOU RUN THE VIN MY VEHICLE IS INCLUDED IN THE RECALL. I'VE HAVE EXPERIENCED PROBLEMS WITH THE PASSENGER SEAT BELT FOR YEARS AND IT NEED TO BE FIXED. THE LOCAL GM DEALER IN THE HOUGHTON LAKE, MICHIGAN AREA IS: NESTER CHEVROLET. NESTER CHEVROLET PHONE NUMBER IS: 989-422-5126. MY PASSENGERS CAN'T GET THE SEAT BELT TO FASTEN BECAUSE THE RETRACTOR WON'T EXTEND FAR ENOUGH TO BUCKLE THE BELT. THIS IS A VIOLATION OF THE SEAT BELT LAW IN MICHIGAN NOT TO WEAR A SEAT BELT. I NEED YOUR HELP! *TR
TL* THE CONTACT OWNS A 1998 BUICK PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE LIGHT ILLUMINATED AS THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO A DEALER AND THE FUEL PUMP WAS REPLACED HOWEVER, THE REPAIR DID NOT REMEDY THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 128,000. *TR
TL* THE CONTACT OWNS A 1998 BUICK PARK AVENUE. THE CONTACT WAS DRIVING APPROXIMATELY 1 MPH IN A PARKING LOT WHEN THE HEATER AND REAR DEFROSTER WAS ENGAGED. THE CONTACT THEN SMELLED A BURNING ODOR FROM INSIDE THE VEHICLE AND NOTICED SMALL FLAMES EMITTING FROM THE REAR DRIVER'S SIDE WINDOW PANEL. THE ENGINE WAS TURNED OFF AND THE FIRE WAS EXTINGUISHED. THE FIRE DEPARTMENT ARRIVED AND DISCONNECTED THE DEFROSTER WIRES. THE VEHICLE WAS DRIVEN FROM THE SCENE AND WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.
SO THERE HAS BEEN MANY TIME WERE M CAR DOORS HAVE WENT OUT AND WHEN I SAY OUT I MEAN TO THE POINT WHERE I CAN ONLY OPEN FROM THE INSIDE NOW I HAVE GONE OUT AND PAID TO HAVE THEM FIXED NOW I AT THE POINT WHERE I FEEL SOMETHING ELSE IS UP. I AM DOWN TO ONE DOOR AND THAT IS A BACK ONE SO YOU SEE THE PROBLEM. *TT
FUEL PRESSURE IS INCORRECT, STALLING, HIGH AND LOW RPMS, AT STOP SIGN, INCLUDING AND NOT LIMITED TO START, DRIVING, ETC. PLEASE HELP!. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
LOSS OF COOLANT INTERNALLY TO COMBUSTION/COMPRESSION CHAMBERS, HYDRO LOCKED ENGINE, THICK SMOKE FROM ENGINE EXHAUST, COOLANT MIXING INTO OIL, UNSTABLE TEMPERATURE REQUIRING VEHICLE STOPPAGE TO AVOID OVERHEATING/FIRE, CAR WILL NOT RUN. INTAKE MANIFOLD FAILURE AND HEAD GASKET DAMAGE. *TR
UPON STARTING THE VEHICLE THERE WAS A LOUD BACKFIRE AND VISIBLE SMOKE CAME OUT FROM UNDER THE HOOD. FURTHER INVESTIGATION SHOWED THAT THE PLASTIC INTAKE MANIFOLD WAS BLOWN APART. THERE WAS A STRONG ODOR OF RAW FUEL. I CONTACTED A LOCAL BUICK DEALERSHIP AND WAS TOLD THAT THERE WERE NO OPEN CAMPAIGNS CONCERNING THIS VEHICLE. I HAD THE VEHICLE TOWED TO A REPAIR FACILITY AND HAVE BEEN TOLD THAT THE REPAIR WILL COST IN THE RANGE OF $2000 - $2500 DOLLARS.
PURCHASED CAR 04/20/2006. IN JULY '09 USED CAR DEALER REPLACED INTAKE GASKET SET. (THEIR COST) IN JUNE '09 REPLACED CATALYTIC CONVERTOR & THERMOSTAT (MY EXPENSE) AUGUST '10 SAME MECHANIC REPLACED INTAKE MANIFOLD GASKET (MY EXPENSE) ODM 53405 DEC '10 I DISCOVERED ON INTERNET THERE WAS A RECALL FOR THESE PROBLEMS. CONTACTED BUICK AND JULIAN DELCOUR, VICE PRESIDENT SAID THE PROBLEMS HAD BEEN REPAIRED IN 2001 BUT UNABLE TO PROVIDE ME WITH DOCUMENTATION. NOTE: RECALL ID#56853 DATED 2/24/2004 RELATED TO FUEL SYSTEM. SEAT BELT RECALL WAS IN 2000. DELCOUR DECLINED MY REQUEST FOR REPAYMENT OF REPAIRS MADE AT MY EXPENSE. THEY NEVER RESPONDED TO ME IN WRITING, ONLY PHONE CONVERSATIONS. MY ANSWERING MACHINE RECORDED HIS LAST CALL TO ME REGARDING THE NON-PAYMENT OR RELEASE OF RECORDS. QUESTIONS TO YOU: 1-WHY COULDN'T HE PROVIDE PROOF OF REPAIRS MADE AND UNABLE TO PROVIDE THIS TO ME, I THEN AM UNDER THE IMPRESSION THAT THEY HAVE NO PROOF. 2-SHOULDN'T THEY BE HELD RESPONSIBLE AND PAY FOR MY EXPENSES? I HAVE DOCUMENTED EVERYTHING RELATED TO THIS PROBLEM AND WOULD BE ABLE TO FURNISH YOU COPIES. HOPEFULLY, THIS PROBLEM CAN BE RESOLVED WITH YOUR ASSISTANCE AND I WILL BE SENT A CHECK IN THE AMOUNT OF $931.21 PLUS $100 FOR TWO TOWING CHARGES FROM BUICK.
1998 BUICK PARK AVENUE. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE *TGW THE CONSUMER STATED THE VEHICLE BEGAN LEAKING OIL ON JULY 3, 2006. THE DEALER REMOVED AND REPLACED THE INTAKE GASKET. ON JULY 9, 2009 THE CATALYTIC CONVERTER AND THERMOSTAT WERE REPLACED AT A COST OF $ 395.91. TWO MONTHS LATER THE SAME PROBLEM RESURFACED. *JB
WHILE DRIVING ON A FOUR LANE HIGHWAY, I APPLIED THE BRAKES AND THE CAR PULLED VIOLENTLY TO THE LEFT. BEING ONLY A FEW BLOCKS FROM MY REPAIR SHOP, I SLOWLY DROVE THERE. THE MECHANIC TOOK THE CAR BACK ON THE ROAD AND WHEN BRAKED, PULLED MORE VIOLENTLY TO THE LEFT. UPON INSPECTION THE FRAME, ENGINE CRADLE SECTION, HAD BROKEN. IN 30 YEARS, THE MECHANIC HAD NEVER SEEN THIS HAPPEN. THE CAR HAS ONLY 65,000 MILES AND EVEN THOUGH IT IS A 1998 BUICK PARK AVENUE IT WAS IN GOOD SHAPE. UPDATED 10/05/10 *BF PICTURES RECEIVED. UPDATED 10/07/10 UPDATED 101810 *BF UPDATED IVOQ 10/21/10*JB *TR
CAR OVERHEATED, ENGINE BEGAN TO RUN ROUGH,I PUT IT IN NEUTRAL AND COASTED TO A STOP OFF OF THE ROADWAY, ENGINE LOCKED UP. HAD IT TOWED TO BUICK SHOP, WAS TOLD THAT COOLANT HAD GOTTEN INTO THE ENGINE. NEEDED TO REPLACE UPPER AND LOWER INTAKE MANIFOLDS AND GASKETS, VALVE COVER GASKETS, SPARK PLUGS AND CHANGE ENGINE OIL AND FILTER. FLUSH COOLING SYSTEM. RESET TEMPERATURE GAUGE AND TEST CAR. COST ABOUT $1800. 81000 MILES ON THE CAR. *TR
1. ENGINE STALLED - SKIPPED, MISSED. LOSS OF ANTIFREEZE. FINALLY COMPLETELY DIED AND HAD TO BE TOWED. 2. OCCURRED TWICE 3. REPLACED INTAKE MANIFOLD ASSEMBLY TWICE IN LESS THAN 1 YEAR. *TR
TL*THE CONTACT OWNS A 1998 BUICK PARK AVENUE. WHENEVER THE CONTACT WOULD START THE VEHICLE, HHE NOTICED THAT IT WOULD TURN ON FOR SEVERAL SECONDS AND THEN IMMEDIATELY SHUT OFF. WHEN HE ATTEMPTED TO RESTART THE VEHICLE, HE HEARD A LOUD POP COMING FROM THE ENGINE. THE DEALER STATED THAT THE INTAKE MANIFOLDS NEEDED TO BE REPLACED. ON SEPTEMBER 22, 2008, WHILE DRIVING 45 MPH , THE VEHICLE WOULD NOT GAIN SPEED. THE CONTACT NOTICED SPARKS COMING FROM THE REAR OF THE VEHICLE AND PULLED TO THE SIDE OF THE ROAD. FLAMES BEGAN TO APPEAR UNDERNEATH THE HOOD. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. THE CURRENT MILEAGE WAS 130,000 AND FAILURE MILEAGE WAS 120,000. UPDATED 10/30/2008. *LJ
TL*THE CONTACT OWNS A 1998 BUICK PARK AVENUE. THE PASSENGER SIDE SEAT LAP BELT IS LOCKED IN A POSITION AND CANNOT BE PULLED OUT TO WRAP ACROSS THE PASSENGER. NHTSA CAMPAIGN ID NUMBER 00V117000 (SEAT BELTS:FRONT:WEBBING) WAS REFERENCED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 105,000.
THE PLASTIC INTAKE MANIFOLD GASKET CRACKED LIKE IT DOES ON ALL OF THE 3.8 LITRE ENGINES G.M. NEEDS TO COVER THIS EXPENSIVE REPAIR WHEN THEY HAVE KNOWN ABOUT THIS FOR SOME TIME. *TR
TL*THE CONTACT OWNS A 1998 BUICK PARK AVENUE. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO VIBRATE, RUN HOT, AND MAKE SOUNDS AS IF THE VEHICLE WAS GULPING WATER. THE MOTOR LOCKED UP. WHEN THE VEHICLE WAS TURNED OFF, IT WOULD NOT RESTART. A MECHANIC EXPLAINED THAT THE MOTOR LOCKED UP BECAUSE COOLANT WAS ENTERING INTO THE MOTOR. THE FAILURE HAS OCCURRED TWICE IN THREE YEARS. THE DEALER STATED THAT NOTHING COULD BE DONE AND INFORMED THE CONTACT THAT HE WOULD HAVE TO PAY FOR THE REPAIR. HE PAID FOR THE REPAIRS ON BOTH OCCASIONS. THE PURCHASE DATE, POWERTRAIN, AND MILEAGES WERE UNKNOWN. UPDATED 03-25-08 *BF THE DEALER STATED PERFORMED FUEL RECALL FOR THIS VEHICLE. UPDATED 03/25/08 *TR
PAINT PEELING OFF THE CAR ALMOST EVERY WHERE. *TR
DRIVER SIDE MIRROR TURNS A BRONZE COLOR AND IT IS HARD TO VIEW THROUGH IT. I CAN'T FIND THE RIGHT PLACE TO SUBMIT THE VEHICLE MAKE. THE VEHICLE IS A 1998 BUICK PARK AVENUE. *TR
I WAS DRIVING HOME FROM TOWN. I MOVED OVER ON THE STREET NEAR MY HOME TO LET ANOTHER CAR PASS AND I FELT A LARGE BUMP AND THE FRONT PASSENGER SIDE OF THE CAR DROPPED DOWN. I GOT OUT THINKING I HAD A FLAT TIRE BUT THAT WAS NOT THE CASE. THE TIRE WAS IN THE WHEEL WELL AT A VERY CROOKED ANGLE AND SIT SOME WHAT ON THE TIRES EDGE. I WAS ABLE TO STRAIGHTEN OUT THE WHEEL AND LIMPED HOME. THE MECHANIC ON MONDAY SAID THE CRADLE IN THE FRONT OF THE CAR RUSTED OUT AND HAD BROKEN. WHEN THE CRADLE BROKE SO DID THE RIGHT AXLE. HE HAS HAD A HARD TIME FINDING A GOOD USED CRADLE AS GM DOES NOT MAKE NEW ONES ANYMORE. *TR
I WAS DRIVING HOME FROM TOWN. I MOVED OVER ON THE STREET NEAR MY HOME TO LET ANOTHER CAR PASS AND I FELT A LARGE BUMP AND THE FRONT PASSENGER SIDE OF THE CAR DROPPED DOWN. I GOT OUT THINKING I HAD A FLAT TIRE BUT THAT WAS NOT THE CASE. THE TIRE WAS IN THE WHEEL WELL AT A VERY CROOKED ANGLE AND SIT SOME WHAT ON THE TIRES EDGE. I WAS ABLE TO STRAIGHTEN OUT THE WHEEL AND LIMPED HOME. THE MECHANIC ON MONDAY SAID THE CRADLE IN THE FRONT OF THE CAR RUSTED OUT AND HAD BROKEN. WHEN THE CRADLE BROKE SO DID THE RIGHT AXLE. HE HAS HAD A HARD TIME FINDING A GOOD USED CRADLE AS GM DOES NOT MAKE NEW ONES ANYMORE. *TR
TWO DAYS BEFORE THE INCIDENT I STARTED HAVING AN ALIGNMENT PROBLEM WITH THE CAR. I HAD THE CAR OVER A RELATIVES HOUSE A HALF MILE FROM MY HOME, AND DECIDED TO DRIVE THE CAR HOME AND HAVE IT TOWED TO THE DEALER FROM THEIR. ON THE DRIVE HOME, THE RIGHT FRONT CONTROL ARM SEPARATED FROM THE SUBFRAME (ENGINE FRAME OR CRADLE) AT THE AFTER BRACKET WHICH RESULTED IN THE RIGHT HALF SHAFT FAILING. THIS HAPPENED AS I WAS TURNING INTO MY DEVELOPMENT. THE SUBFRAME WAS SERIOUSLY CORRODED. I HAD THE CAR TOWED TO THE DEALER AND THE SUBFRAME AND HALF SHAFT REPLACED WITH NEW PARTS. I CONTACTED BUICK CUSTOMER SERVICE TO COMPLAIN ABOUT A MAJOR STRUCTURAL FAILURE ON THE CAR. THEY DECLINED TO OFFER ANY REIMBURSEMENT FOR THE REPAIR, DUE TO THE VEHICLES AGE (NINE YEARS) AND MILEAGE (134,500). I MAINTAIN THAT THE FAILURE SHOULD NOT HAVE OCCURRED, AND COULD HAVE RESULTED IN A SERIOUS OR FATAL ACCIDENT HAD IT OCCURRED AT HIGHWAY SPEEDS. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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