1999 Buick Regal Owner Complaints

07/25/2021 STARTED THE MOTOR, IN STATIONARY IN PERSONAL DRIVEWAY, IN IDLE IT BEGAN TO PUFF THICK WHITE SMOKE FROM THE TAIL PIPE AND EXHAUST MANIFOLD IN THE ENGINE COMPARTMENT. TURNED ENGINE OFF WITHIN 15 SECONDS OF STARTING THE ENGINE. LEFT VEHICLE OFF FOR 24 HRS, AND TRIED TO TURN THE MOTOR BACK ON AND THE ENGINE SEIZED AND WOULD NOT CRANK OVER. TRIED 3-5 ADDITIONAL TIMES TO START ENGINE, WITH THE SAME OUTCOME. SINCE THIS OCCURENCE VEHICLE HAS BEEN LEFT UNDRIVEABLE AND STILL REMAINS IN PERSONAL DRIVEWAY. RECALL NUMBER: 240412

NHTSA ID

11387360

Incident

Jul 25, 2020

Mileage

86,000 mi

WEIRD ENGINE NOISE , WHEN SWITCHING THE IGNITION SWITCH SOMETIMES DELAY, ALSO DASH LIGHTS AND HEADLIGHTS ALSO AC DOESN'T WORK AND LOW OIL , LOW AIR , AND LOW COOLANT LIGHTS TURN ON EVEN IF ALL OF THEM ARE FULL AT THE RIGHT LEVEL .

NHTSA ID

11289542

Incident

Oct 21, 2019

PASSENGER AIR BAG LIGHT STAYS ON ALL THE TIME. TAKATA INFLATORS

NHTSA ID

11172607

Incident

Jan 27, 2019

Mileage

120,000 mi

AUGUST 2017', THE STEERING BEGAN TO PULL VERY SLIGHTLY LEFT AND RIGHT AT ALL SPEEDS BUT MORE NOTICEABLE AT LOW SPEEDS OR WHEN TURNING THE WHEELS AT A STOP WITH A VERY SLIGHT CLUNK NOISE THAT GOT LOUDER OVER THE YEAR. VISIBLE INSPECTION AT MY REPAIR SHOP DURING A FLAT REAR TIRE REPAIR DID NOT FIND ANYTHING WORN OUT OR DAMAGED BUT SUGGESTED MAYBE A BALL JOINT COULD BE GETTING OLD ENOUGH TO NEED REPLACED AS IT DID HAVE ABOUT 158,000 OR SO MILES ON IT BUT THEY COULDN'T INDICATE IF IT WAS A BALL JOINT SPECIFICALLY AS THERE WAS NO UNUSUAL MOVEMENT OR NOISE FROM ONE. I ALSO CHECKED AND FOUND NO ISSUES WITH ANY COMPONENT UNDERNEATH. NO LEAKS AND POWER STEERING FLUID WAS GOOD.THEN SEPTEMBER 7, 2018', WHILE DRIVING AROUND TOWN THE STEERING MADE A LOUD CLUNK STEERING LEFT AND REALLY BEGAN TO PULL ESPECIALLY LEFT. I GOT IT HOME 3 MILES LATER AND PUT IT ON RAMPS AND HAD SOMEONE WORK THE STEERING WHEEL BACK AND FORTH AND I FOUND THE CLUNK IS COMING FROM THE DRIVERS SIDE OF THE RACK AND PINION ASSEMBLY. YOU CAN LITERALLY SEE IT JUMP WHEN IT CLUNKS. AFTER THIS STATIONARY TEST THE STEERING WAS MUCH WORSE, THE CAR WAS NOT DRIVABLE F THE BLOCK WITH OUT HEAVY EFFORT ON THE STEERING WHEEL SO IT IS PARKED UNTIL IT CAN GET FIXED. COMPLAINT HISTORY FOR THIS ISSUE WITH GM VEHICLES IN THIS +/- 2 YEAR RANGE IS ALARMING.

NHTSA ID

11128826

Incident

Sep 7, 2018

Mileage

162,000 mi

TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHILE ATTEMPTING TO PLACE THE GEAR SHIFTER IN DRIVE, THE VEHICLE JERKED AND BEGAN TO SHAKE. WHILE THE VEHICLE WAS ON AN INCLINE, IT FAILED TO PROPERLY ACCELERATE AND STARTED TO SHAKE. ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PENSKE CHEVROLET OF CERRITOS (18605 STUDEBAKER RD, CERRITOS, CA 90703 (562) 924-1676). BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BOULEVARD BUICK GMC (2800 CHERRY AVE, SIGNAL HILL, CA 90755 (562) 492-1000) WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ID

11031897

Incident

Aug 15, 2015

Mileage

80,000 mi

TL* THE CONTACT OWNED A 1999 BUICK REGAL. AFTER DRIVING AND PARKING THE VEHICLE, SMOKE AND FLAMES APPEARED. THE VEHICLE WAS DESTROYED AND TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THERE WAS A RECALL REGARDING THE FAILURE, BUT THE CONTACT RECEIVED THE NOTIFICATION TOO LATE. THE RECALL INFORMATION AND FAILURE MILEAGE WERE UNKNOWN.

NHTSA ID

10957664

Incident

Jan 1, 2012

THE ENGINE CAUGHT ON FIRE NO MORE THAN 3MINUTES AFTER I PARKED THE CAR. THE VALVE COVER RECALL WAS REPAIRED IN 2016. CAR WAS RUNNING FINE. I JUST HAPPENED TO GO BACK OUT TO THE CAR TO GET MY CELL PHONE WHEN I SAW SMOKE. I OPEN THE HOOD AND SAW FLAMES. I USED A FIRE EXTINGUISHER TO OUT HE FLAME OUT. NOW THE CAR STARTS BUT RUNS TOO ROUGH TO EVEN TRUST TO DRIVE IT! WHY HAVE THE RECALL IF IT WAS GOING TO CATCH FIRE ANYWAYS!

NHTSA ID

10953933

Incident

Jan 10, 2017

ON 10/28/2016 MY WIFE HAD DROVE THE CAR ABOUT 3 MILES TO THE STORE DID SOME SHOPPING FOR APPROXIMATELY 30 MINUTES. SHE RETURNED HOME THE 3 MILES PARKED THE CAR IN THE DRIVEWAY IN FRONT OF THE GARAGE AND WENT IN SIDE. SHE WAS IN THE GARAGE A FEW MINUTES LATER AND SAW SMOKE FILLING THE GARAGE. SHE WENT OUT THE BACK DOOR AND AROUND THE HOUSE AND THE CAR WAS IN FLAMES. NEIGHBORS HAD ALL READY CALLED 911. IT TOOK ABOUT TEN MINUTES FOR THE FIRE DEPARTMENT TO ARRIVE. THE ENTIRE ENGINE BAY AND FRONT OF THE CAR WAS DESTROYED. THE PAINT WAS BURNED OFF OF THE GARAGE DOOR AND BLISTERED PAINT AND SOOT ON THE HOUSE. THE HOOD STRUT EXPLODED AND PUT A HOLE IN THE GARAGE DOOR.

NHTSA ID

10920124

Incident

Oct 28, 2016

Mileage

100,000 mi

TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHEN THE VEHICLE WAS PLACED IN PARK AND THE CONTACT EXITED, THE VEHICLE SUDDENLY REVERSED BACKWARDS. THE DRIVER ATTEMPTED TO RE-ENTER THE VEHICLE, BUT WAS UNABLE TO STOP THE VEHICLE AND WAS DRAGGED BACKWARDS. THE DRIVER SUSTAINED INJURIES TO THE LEGS AND CHEST. THE VEHICLE CRASHED INTO THE STAIRS OF AN APARTMENT BUILDING AND THEN CRASHED INTO A RAILING. A POLICE REPORT WAS FILED. THE DRIVER RECEIVED ON THE SPOT MEDICAL ATTENTION FROM AMBULATORY CARE, BUT DID NOT GO TO A HOSPITAL FOR FURTHER TREATMENT. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE BY ANOTHER INDIVIDUAL WHO ASSISTED THE CONTACT. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED YET TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID

10908696

Incident

Sep 20, 2016

TL* THE CONTACT OWNED A 1999 BUICK REGAL. THE VEHICLE CAUGHT FIRE WHILE THE CONTACT WAS PARKING IN FRONT OF HIS HOUSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ENGULFED IN FLAMES BEFORE THE POLICE AND FIRE DEPARTMENTS ARRIVED. POLICE AND FIRE REPORTS WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 09V116000 (ENGINE AND ENGINE COOLING) AND 04V375000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS APPROXIMATELY 175,000.

NHTSA ID

10907138

Incident

Jun 10, 2012

Mileage

175,000 mi

TL* THE CONTACT OWNED A 1999 BUICK REGAL. WHILE DRIVING APPROXIMATELY 20 MPH IN MARCH, SMOKE APPEARED FROM THE FRONT END OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND THE CONTACT WALKED HOME TO CALL HER HUSBAND. WHEN THE CONTACT STATED AND HER HUSBAND ARRIVED BACK TO THE VEHICLE, IT HAD CAUGHT FIRE AND BURNED TO THE GROUND. THE POLICE AND THE FIRE DEPARTMENT WERE AT THE SCENE AND REPORTS WERE FILED. THERE WERE NO INJURIES. THE REMNANT OF THE VEHICLE WAS TOWED AWAY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ON SEPTEMBER 7, 2016, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 08V118000 (ENGINE AND ENGINE COOLING) AND 99V356000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

10905002

Incident

Mar 31, 2007

ON 9/1/16, THE ENGINE CAUGHT ON FIRE WHILE PARKED, TURNED OFF, AND UNOCCUPIED. HALF THE CAR BURNED--TOTAL LOSS. I LEARNED SHORTLY AFTER THAT IT WAS UNDER RECALL FOR UNDER HOOD FIRES--DO I HAVE ANY WAY TO RECOVER MY LOSSES FROM GM? I ONLY HAD LIABILITY COVERAGE, SO THERE WON'T BE ANY INSURANCE MONEY.

NHTSA ID

10903925

Incident

Sep 1, 2016

Mileage

145,000 mi

I HAVE THE RECALL LETTER. I HAVE BEEN TO DUER SPEET IN FREMONT MI 4 TIMES AND TO JIM WINTER IN JACKSON MI. BOTH PLACES TOLD ME THEY WOULD CALL AS SOON AS THE PARTS CAME IN. I HAVE BEEN WAITING TO HEAR FROM THEM SINCE FEB. IT'S A SAFETY RECALL!! DOES ANYBODY CARE THAT THIS CAR SHOULD BE FIXED?

NHTSA ID

10891801

Incident

Apr 24, 2016

I CALLED A GM MOTORS DEALER AND THEY TELL ME THAT THEIR IS NO RECALLS ON MY CAR, BUT WHEN I LOOKED ON THIS SITE, THEIR IS 8 CODES WITH THE ONE RECALL I JUST GOT DONE NOT LONG AGO!! I WANT MY CAR FIXED!

NHTSA ID

10884645

1999 BUICK REGAL. CONSUMER WRITES IN REGARDS TO ENGINE OIL DEPOSITED ON EXHAUST MANIFOLD CAN CAUSE ENGINE COMPARTMENT FIRE RECALL NOTICE. CONSUMER SEEKS COMPENSATION FOR NEW VEHICLE AFTER RECALLED VEHICLE CAUGHT FIRE. *SMD

NHTSA ID

10872013

Incident

Jun 1, 2016

TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10871019

Incident

Oct 28, 2015

TL* THE CONTACT OWNED A 1999 BUICK REGAL. WHILE DRIVING 45 MPH, THE VEHICLE CAUGHT FIRE AND SMOKE APPEARED THROUGH THE VENTS AND UNDER THE HOOD. THE DRIVER PULLED TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE BEFORE IT BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT PROVIDED. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10870735

Incident

Feb 2, 2016

4TH ENGINE SERVICE RECALL 15757 WAS PERFORMED AT DEALERSHIP ON MARCH 25, 2016. ON MAY 13, 2016, ATTEMPTED TO STARTED CAR WHICH WAS PARKED ON SUBURBAN STREET AT 5 A.M. THE VEHICLE HAD NOT BEEN DRIVEN FOR SEVERAL DAYS. LOUD BANG SOUND. ENGINE IGNITED. FLAMES SHOT OUT ONTO STREET SURFACE. DRIVER WAS ABLE TO EVACUATE AND CONTAIN FLAMES UNTIL POLICE AND FIRE DEPARTMENT RESPONDED TO CALL. BATTERY HAD TO BE DISCONNECTED. ENGINE CASING WAS BLOWN OFF TOP OF ENGINE.

NHTSA ID

10870326

Incident

May 13, 2016

Mileage

71,000 mi

TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT NOTICED A BURNING ODOR, ABNORMAL POPPING SOUND, AND BLACK SMOKE FROM THE ENGINE COMPARTMENT. IN ADDITION THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS PLACED INTO NEUTRAL AND PUSHED TO THE CONTACT'S RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 213,011. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10862042

Incident

Dec 1, 2015

Mileage

213,011 mi

TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10860928

Incident

Oct 26, 2015

TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10855564

Incident

Feb 19, 2016

I TALKED TO TWO DIFFERENT LADIES AT RED LION CHEVY ABOUT A RECALL ON MY CAR. I ASKED FOR A RENTAL TO BE PROVIDED AND BOTH LADIES SAID THEY WOULD GIVE ME A RENTAL AT NO COST SINCE I WOULD BE DROPPING THE CAR OFF, THEY DIDNT KNOW IF THEY WOULD GET TO IT RIGHT AWAY AND THAT IT COULD TAKE UP TO 3 HRS. REASON I TALKED TO 2 LADIES, FIRST APPOINTMENT GOT CANCEL, 2ND I FORGOT ABOUT AND 3RD WAS TODAY WHICH I WENT IN. KEVIN CHECKED ME IN AND I ASKED ABOUT THE RENTAL AND IT WAS NOT IN THE SYSTEM. SO HE ASKED MATT. MATT REFUSED THE RENTAL, KEVIN EVEN TRIED TO EXPLAIN TO MATT, BUT MATT DIDNT WANT TO LSTEN, JUST SAID NO WE DONT GIVE OUT RENTALS, AND SAID SORRY I WAS TOLD WRONG AND WALKED AWAY. VERY RUDE. I AM A VERY BUSY PERSON AND DONT HAVE TIME TO WAIT HOUR(S) ON A REPAIR. THEY SAID THEY WOULD HAVE A RENTAL WAITING ON ME AT NO COST, AND THEY LIED ABOUT IT. THIS IS DISHONEST. THEY WASTED MY TIME AND GAS. I LEFT THE LYING DEALERSHIP AND WENT HOME WITH THE RECALL NOT FIXED. AS FAR AS I AM CONCERN, SINCE THEY REFUSED THE RENTAL THEY SAID THEY WOULD PROVIDE, THEY REFUSED TO FIX THE RECALL. WHEN I GOT HOME, I CALLED THE CUSTOMER ASSISTANCE CENTER AND THEY REFUSED TO HELP.

NHTSA ID

10852880

Incident

Apr 1, 2016

TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER INDICATED THAT THEY DID NOT HAVE THE TOOLS AND PARTS TO REPAIR THE VEHICLE FOR AN EXTENDED PERIOD OF TIME. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/26/16*LJ *TR

NHTSA ID

10852000

Incident

Feb 10, 2016

TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHEN THE ENGINE WAS IN OPERATION, SMOKE APPEARED THROUGH THE AIR VENTS. THE SMOKE CAUSED THE CONTACT TO BECOME DIZZY. IN ADDITION, THE VEHICLE WAS LOSING OIL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10851302

Incident

Mar 2, 2016

Mileage

150,000 mi

1999 BUICK REGAL. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR EXHAUST MANIFOLD RECALL NOTICE. *SMD

NHTSA ID

10849530

Incident

Dec 1, 2015