Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Jul 27, 2009
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
23%
of 43 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 1997 Buick Riviera submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
Steering
Filed Jul 27, 2009
STEERING COLUMN/WHEEL STARTED A LITTLE WIGGLE ROOM, (WOULDN'T LOCK INTO PLACE AFTER ADJUSTING POSITION). WITHIN ABOUT A MONTH OR SO IT WAS NOT DRIVABLE. IT WOULD NOT STAY IN A FIXED POSITION AT ALL. IN SEPTEMBER 2006 WE TOOK IT IN TO BE REPAIRED. THEY HAD TO FIND AND REBUILD ANOTHER STEERING COLUMN. IT COST US ALMOST $1000 DOLLARS, PLUS THE COST OF A RENTAL FOR ABOUT TEN (10) DAYS. THE BIGGEST REASON I'M WRITING THIS NOW IS BECAUSE, IT HAS BROKEN AGAIN. (IT IS THE SAME EXACT THING AS BEFORE). I AM WANTING TO KNOW IF THIS HAS HAPPENED TO ANYBODY ELSE OR IS IT AN ISOLATED THING ?. ALSO, HAVE THERE BEEN ANY COMPLAINTS CONCERNING THE MOTOR MOUNT BOLTS BREAKING (THE HEADS SHEARING OFF) ?. IF NOT FOR THE ABOVE LISTED ITEMS THIS HAS BEEN ONE OF THE MOST WONDERFUL VEHICLES I'VE EVER OWNED. THANK YOU FOR ANY INFORMATION THAT YOU CAN GIVE ME. KELLY GARDNER *TR
NHTSA ID
10278474
Incident
Jul 10, 2006
Mileage
165,000 mi
Steering
Filed Apr 11, 2007
Crash reported1 injury reported
POWER STEERING RACK FAILURE WHILE DRIVING. *AK
NHTSA ID
10187580
Incident
Mar 17, 2007
Steering
Filed Jun 14, 2005
DT: CONSUMER STATES THAT WHEN SECURITY LIGHT IS ON THE VEHICLE WILL NOT START. CONSUMER HAS TO WAIT 2-3 MINUTES, SOMETIMES LONGER, AND THE VEHICLE WILL START.*AK
NHTSA ID
10125281
Incident
Jun 4, 2004
Steering
Filed Jan 15, 2004
WHEN TURNING THE STEERING WHEEL TO THE LEFT, THE POWER STEERING WENT OUT AND THE STEERING WHEEL WAS EXTREMELY HARD TO TURN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
NHTSA ID
10054192
Steering
Filed Sep 26, 2003
CONSUMER NOTICED STEERING WHEEL WOULD NOT TURN LEFT OR RIGHT WHILE TRAVELING OVER PUDDLES. *AK
NHTSA ID
10040759
Steering
Filed Jun 21, 2002
WHILE DRIVING AND TURNING TO THE LEFT, STEERING WHEEL WILL BECOME VERY STIFF AND HARD TO TURN. DEALER HAS BEEN NOTIFIED AND HAS SERVICED VEHICLE BEFORE. THIS WILL BE THE 2ND TIME.*AK DEALER HAS REPLACED THE STEERING GEAR, THIS STOPPED THE HARD STEERING, HOWEVER THE NOISE WAS STILL THERE, JUST RECENTLY VEHICLE FAILED TO STEER LEFT AND DEALER WILL NOT REPLACE THE STEERING GEAR DUE TO VEHICLE NOT BEING PURCHASED NEW. *SLC
NHTSA ID
8012340
Incident
Oct 22, 1998
Steering
Filed May 8, 2002
DEFECTIVE STEERING
NHTSA ID
9006336
Incident
Dec 28, 2001
Steering
Filed Jul 19, 2001
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
NHTSA ID
748767
Incident
Jun 23, 2001
Steering
Filed Jan 20, 2000
WHILE DRIVING DOWN THE ROAD STEERING WAS GETTING HARDER TO TURN/ TO MANEUVER VEHICLE. CAUSE IS UNKNOWN. CONTACTED DEALER, THEY SAID IT WAS THE RACK AND PINION. *AK
NHTSA ID
855168
Incident
Jan 1, 1999
Steering
Filed Apr 9, 1998
Crash reported
STEERING WHEEL CONTROL ARM BOLT CAME LOOSE, CAUSING THE VEHICLE TO FACE THE RIGHT WHEEL, AND LOST CONTROL AND WENT INTO DITCH. CONSUMER HAS ASKED DEALER TO REPLACE VEHICLE. *AK
NHTSA ID
822333
Incident
Apr 5, 1998
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.