2016 Buick Verano Problems

I am submitting this complaint to report a safety-related issue involving my 2016 Buick Verano. At approximately 112,000 miles, the vehicle experienced a major transmission failure that significantly affected drivability. Shortly thereafter, an airbag warning light illuminated, indicating a potential malfunction of the supplemental restraint system. An independent mechanic advised that the vehicle was no longer safe or economically reasonable to repair due to the transmission failure and the airbag system warning. The cost of transmission repair was estimated between $5,000.00 and $7,000.00. The vehicle could not be safely driven, sold, or repaired, leaving me with an inoperable vehicle and an outstanding loan balance. I am submitting this complaint to ensure this issue is documented and reviewed, as transmission failure combined with an airbag warning presents a serious safety concern. Also, it’s been widely documented by other consumers of having the same problem with the transmission failing prematurely on these type of vehicles as well.

The contact owns a 2016 Buick Verano. The contact stated while starting the vehicle and driving at an undisclosed speed, the front passenger's side seat sensor failed to detect a passenger in the seat. The “Air Bag Off” and “Service Air Bag” messages were displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Special Coverage Adjustment: 23520 Passenger Presence Sensor (PPS) Module; however, the VIN was not included in the Special Coverage Adjustment. The manufacturer was made aware of the failure. The failure mileage was 134,700.

While driving on the highway there was a random harsh jerk on my car, and I was immediately unable to maintain safe speeds driving nearly causing a serious crash. All of the service lights (Service Parking Assist, Service Power Steering, Service StabiliTrak, and Check Engine Light) should up on the dashboard. Trying to engage the vehicle into drive after parked had a harsh jerk shifting into gear and the accelerator was not working properly (going extremely slower than applied pressure). Mobile mechanic reader coded my vehicle with U0101 “Lost Communication with TCM”. After touching that TCM connection all of the service lights randomly turned back off, and the vehicle drove (temporarily) normal. No repairs were performed due to possible recall concerns.

The contact owns a 2016 Buick Verano. The contact stated that the doors of the vehicle were locking and unlocking independently, and the radio failed to turn off as needed. The contact stated that an unknown relay and sensors were previously replaced; however, the failure persisted. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The contact stated that the vehicle was hacked. The failure mileage was approximately 189,000.

I am submitting this complaint to report a safety-related issue involving my 2016 Buick Verano. At approximately 112,000 miles, the vehicle experienced a major transmission failure that significantly affected drivability. Shortly thereafter, an airbag warning light illuminated, indicating a potential malfunction of the supplemental restraint system. An independent mechanic advised that the vehicle was no longer safe or economically reasonable to repair due to the transmission failure and the airbag system warning. The cost of transmission repair was estimated between $5,000.00 and $7,000.00. The vehicle could not be safely driven, sold, or repaired, leaving me with an inoperable vehicle and an outstanding loan balance. I am submitting this complaint to ensure this issue is documented and reviewed, as transmission failure combined with an airbag warning presents a serious safety concern. Also, it’s been widely documented by other consumers of having the same problem with the transmission failing prematurely on these type of vehicles as well.

Engine is known for bad piston rings and a poor emission ventilation system causing extreme engine pressure, blowback, and oil consumption. Engine stalled due to NO oil in it. No oil warning light appeared. Almost ran over two pedestrians as my car would not brake quickly enough as there was no power to any of the systems. And now I have to pay well over $6,000 to repair it? I JUST had my oil changed 5 days ago.

The side detection system got corroded as it was exposed to water. My airbags, turn signals, speedometer, cameras, blind spot warnings, etc. went out. This costed almost $2k to replace and get fixed when this could have been avoided if the side detection parts weren't easily exposed to water. Knowing that this could happen again as this is the way the car was manufactured does not sit well with me. It started failing while on an interstate which caused very unsafe driving conditions for me and the drivers around me. This seems to be a common issue with the Buick Verano that has not been addressed in a recall. The warning lights came on as soon as the failure started occurring.

- The side detection module became corroded, blew a fuse and stopped functioning. This was reported in a service bulletin and extended warranty protection for some GM vehicles, but not the Buick Verano. [XXX] - This happened while driving. The vehicle would still drive, but lost all gauge functions (No speedometer, tachometer, fuel, or temp gauges). -The side obstacle detection system does not work. -The system also interferes with the passenger side airbag and leaves it turned OFF with a passenger in the seat. These obviously all create a serious safety risk and have not been covered by a recall for this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving on the highway there was a random harsh jerk on my car, and I was immediately unable to maintain safe speeds driving nearly causing a serious crash. All of the service lights (Service Parking Assist, Service Power Steering, Service StabiliTrak, and Check Engine Light) should up on the dashboard. Trying to engage the vehicle into drive after parked had a harsh jerk shifting into gear and the accelerator was not working properly (going extremely slower than applied pressure). Mobile mechanic reader coded my vehicle with U0101 “Lost Communication with TCM”. After touching that TCM connection all of the service lights randomly turned back off, and the vehicle drove (temporarily) normal. No repairs were performed due to possible recall concerns.

While driving home from work, my car, lost power a few times. Though, the maintenance malfunction light did come on, it was while the issue was occurring. I mention this because, in the car’s manual, it states that the light will come on BEFORE the malfunction takes place. I finally made it home, however, the car did continue to lose power while driving. The next morning I took the car to my mechanic, who experienced the same issues, then did a diagnostic test and found these results: P0011; CAM Position; RCTISATOR BNK 1; TIMING OVER ADVANCE. Today while reading over all of the complaints, it is evident that this is a SERIOUS ISSUE! This malfunction is extremely dangerous and can prove to be fatal, due to losing driving power/car cutting off while driving. I am surprised that this potentially fatal malfunction is not considered to be a recall. PLEASE DO WHAT IS RIGHT AND SET A RECALL 🙏🏽 I also saw someone’s post that stated, there was a Recall and Free replacement on cars with the letters PP within the VIN#, we’re NOT BE SOLD or Leased in the US due to a Federation Violation and Restricted code. Somehow, I was sold one of these UNSAFE and BANNED vehicles. How do those who fall into that same category rectify this problem? Thank You for your help.

THE AIR BAG LIGHT AND SOUND INDICATOR RANDOMLY AND REPEATEDLY ALERTS 'SERVICE AIR BAG' WHETHER THE CAR IS IN MOTION OR STOPPED OR HAS AN ADULT PASSENGER OR DOES NOT HAVE A PASSENGER AT ALL. HAVE TAKEN THE VEHICLE TO THE BUICK DEALERSHIP ON THREE OCCASIONS AND THEY CANNOT FIND THE PROBLEM OR A RECALL. ISSUE HAS NOT BEEN RESOLVED.

HEAD LIGHTS ARE NOT BRIGHT ENOUGH AND POSE A VERY SIGNIFICANT DANGER. DEALER SAYS THAT IT IS STANDARD.I HAVE COMPLAINED ON 2 WARRANTY SERVICE VISITS INCLUDING TODAY.

Fuel Sending Unit. Yes. Loss of power and control of vehicle due to no fuel. Mechanics have confirmed it as a common problem with GM fuel sending unit/pump No. No warnings, no lights, no indication of problem. I received a second pump and sending unit from GM and had the same problem for a 2nd time of fuel reading inaccurately and causing me to lose vehicle functionality.

Fuel level sensor failure. I haven't checked but I don't think a regular dealer would inspect for free because it's inside of the gas tank. The gas gauge gets stuck at around a quarter of a tank leading a sensible person to assume their is gas in the vehicle. This is a safety risk because your vehicle can stall in the middle of the road as it did in my case. You lose the ability to steer the vehicle and put other vehicles behind you or around you at risk. The problem has been reproduced by me when comparing the range for my vehicle (396 miles on a full tank) then resetting the trip after filling up. I then drove the vehicle across a couple weeks and the trip said I was at 335 miles and the range said 96 miles, which is an overestimate from the predicted range when filling up. I drove another 30 miles for work in the same day and the gas guage seemed to be in the exact same spot as it was earlier (and when I was stalled the time before) and my predicted range actually went up to 102 (pictures to prove all of this upon request.) And at 365 miles, it would be impossible fir my car to reach another 100 plus miles in range. My gas tank holds 15.6 miles and my average fuel economy was 25.5. When I filled the gas tank up after this trip, it put 14.7 gallons in which means I had .9 of a gallon. 25.5 × .9 is roughly 23 miles. Completely way off from the "predicted 100" it said before I filled up. Personal dealers have been completely unaware and I'm afraid to take it to a dealer in the event they try to charge me for it. No. No, there is no warning light and no check engine light. Gauge and light check works properly when vehicle is started and it runs the quick diagnostic by maxing out the gauges and turning on all of the dash lights.

Buick issued a Special Coverage Adjustment notice for the passenger prescence sensor Reference Number: N15202352 Letter was sent to all customers, I did not ever receive it. I recently started experiencing error messages with my airbags. Upon taking it to the dealer, the airbag sensor issue is related to the notice listed above. Because I never received the notice, I wasn't on alert for issues. I had to pay the full amount for the fix. My bigger concern is that with the airbag service error going off - if I had been in an accident, the airbag might not have deployed. This known issue should have been a recall and fixed in this car.

The contact owns a 2016 Buick Verano. The contact stated that the front driver’s side seat was no longer adjustable. The contact was unable to adjust the height in order to see over the steering wheel. Additionally, while operating the vehicle the check engine warning light remained illuminated; the vehicle failed to properly accelerate. The cause of the failure was not determined. The local dealer was notified but no assistance was provided. The manufacturer was not contacted and notified of the failure. The failure mileage was 77,000.

While driving on the highway there was a random harsh jerk on my car, and I was immediately unable to maintain safe speeds driving nearly causing a serious crash. All of the service lights (Service Parking Assist, Service Power Steering, Service StabiliTrak, and Check Engine Light) should up on the dashboard. Trying to engage the vehicle into drive after parked had a harsh jerk shifting into gear and the accelerator was not working properly (going extremely slower than applied pressure). Mobile mechanic reader coded my vehicle with U0101 “Lost Communication with TCM”. After touching that TCM connection all of the service lights randomly turned back off, and the vehicle drove (temporarily) normal. No repairs were performed due to possible recall concerns.

Power Steering, Brakes, Turn Signals, Monitor Screen. The Cars steering will lock up and pull to the right hand side and the brakes get mushy. This could be deadly to myself and other motor vehicles. It happens suddenly with out warning and if there is a vehicle in the right hand lane, you will crash into it. I am waiting to take it to the dealer but prior to the steering and electrical, I told them on 10/12/21 oil service about the brakes feeling mushy and they said that’s the way they’re supposed to be. Only other passengers have witnessed the electrical and steering problem happen. At the exact same time the steering goes out the stability trek light flashes on the panel, the media screen goes out and my turn signal (if on) has no audio. I bought the car 3/26/21 @ 44,690 miles. On 10/12/21 I mentioned the brakes and about 2 months after that this electrical/steering problem started happening. It started out as little quirks but has progressively gotten worse. There is not 1 specific thing that seems to trigger the effect, it is variable.

Power Steering, Brakes, Turn Signals, Monitor Screen. The Cars steering will lock up and pull to the right hand side and the brakes get mushy. This could be deadly to myself and other motor vehicles. It happens suddenly with out warning and if there is a vehicle in the right hand lane, you will crash into it. I am waiting to take it to the dealer but prior to the steering and electrical, I told them on 10/12/21 oil service about the brakes feeling mushy and they said that’s the way they’re supposed to be. Only other passengers have witnessed the electrical and steering problem happen. At the exact same time the steering goes out the stability trek light flashes on the panel, the media screen goes out and my turn signal (if on) has no audio. I bought the car 3/26/21 @ 44,690 miles. On 10/12/21 I mentioned the brakes and about 2 months after that this electrical/steering problem started happening. It started out as little quirks but has progressively gotten worse. There is not 1 specific thing that seems to trigger the effect, it is variable.

AIRBAG ISSUE- AIRBAG SENSORS HAVE BEEN CONSTANTLY GOING OFF AND ON AS VEHICLE IS IN MOTION. REGARDLESS OF TURNS, SPEEDS, MOTION, WEATHER, TEMPERATURE OF VEHICLE, IT COMES ON AND OFF. ISSUE STARTED AT 45,400 MILES. STRUTS ISSUE- STRUTS HAVE BECOME UNSAFE AT 45,600 MILES, THE VEHICLE HAS A TREMENDOUS DROP ON THE REAR, RIGHT PASSENGER END, WHEN REVERSING FROM A DRIVE WAY WITH AN INCLINE.

TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE DRIVING 35 MPH AT NIGHT WITH THE LOW BEAM HEADLIGHTS ACTIVATED THE CONTACT'S VIEW WAS OBSTRUCTED BY THE UPPER LAYER FACTORY TINT ON THE FRONT WINDSHIELD. THE CONTACT STATED THAT THE ISSUE WAS NOT PRESENT WITH THE HEADLIGHTS FROM ONCOMING TRAFFIC OR WHILE DRIVING ON LIGHTED ROADWAYS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HEADLAMPS WERE ADJUSTED; HOWEVER, THAT FAILED TO REMEDY THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 803. UPDATED 06/27/17*LJ *CN

TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE ATTEMPTING TO MAKE A LEFT TURN, PART OF THE SUBFRAME CONNECTED TO THE WINDSHIELD OBSTRUCTED THE CONTACT'S VISION. THE ISSUE MADE IT DIFFICULT TO EFFECTIVELY COMPLETE THE TURN. AS A RESULT, THE CONTACT DROVE OVER A CURB. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500. THE VIN WAS UNAVAILABLE. UPDATED 12/23/16*LJ

TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE DRIVING 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP PROPERLY. THE VEHICLE EVENTUALLY CAME TO A STOP. THE FAILURE OCCURRED A SECOND TIME AND THE CONTACT HAD TO APPLY THE ELECTRIC PARKING BRAKE IN ORDER TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 8-2909153881. THE MANUFACTURER STATED THAT THE FAILURE WAS SERIOUS AND WOULD REACH BACK OUT TO THE CONTACT. THE CONTACT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS 17,703.

THE RECALL AND FREE REPLACEMENT OF THE 2016 BUICK VERANO DUE TO ITS CAR STATUS AS A "FEDERATION VIOLATION AND RESTRICTED CODE" OF "CARS NOT TO BE SOLD NOR LEASE IN THE UNITED STATES OF AMERICA BEARING A VIN#PP". WHERETO THE CAR HAS ANTI-LOCK BREAK FOR HOT CLIMATE COUNTRY. NO AUTOMATIC BREAKING SYSTEM (ABS), NO TRACTION CONTROL SYSTEM (TSC), AND NO HEATING ELEMENTS FOR THE FLUID CASE HOLDERS. HENCE FORTH MY "BUICK VERANO 2016 CAR DID NOT COMPLY TO THE MUST REQUIREMENTS FOR ALL CARS IN SNOW COUNTRY LIKE USA". THE BUICK MANUFACTURING AND CAR INSURANCE HAS ORDER IMMEDIATE RECALL AND FREE REPLACEMENT REQUESTING INTERVENTION FOR ""ABELOFF BUICK IS NOT ACTING AND COMPLYING TO THE RECALL AND REPLACEMENT ORDERS"" AS ATTACHED FOR THEY ARE IGNORING THE STATUS OF THE CAR; THE DOCUMENTS ATTACHED ARE AS FOLLOWS, FOR CONSIDERATION AND PERUSAL TO THE RECALL AND FREE REPLACEMENT OF THE BUICK CAR; 1. SENIOR BUICK ADVISORY FOR RECALL AND REPLACEMENT. 2. INSURANCE REPLACEMENT ORDER, ASAP STATUS PRIOR TO WINTER. 3. US VIN CHECK REPORT, DEPICTING ALREADY RECALLED, WITH RESTRICTION CODE TO BE SOLD IN THE USA. 4. PERRY-BUICK CHECK REPORT AS GOOD WRENCH CAR, ANTI-BREAK OR DRUM BREAK. SERIES OF E-MAIL HAD BEEN SENT SINCE MARCH 2016 AND THE LATEST WAS 6/27/2016, REQUESTING INTERVENTION TO IMPOSED PERUSAL TO THE ORDERS AS MENTIONED THAT ARE IGNORED BY THE DEALERSHIP ABELOFF BUICK, THIS IS LIFE THREATENING ISSUE AND A REAL FEDERAL ROAD SAFETY VIOLATION FOR SELLING/LEASING OUT A BAND CAR IN THE USA. PLEASE INTERVINE BY IMPOSING TO "ABELOFF BUICK" TEL # 570-421-9900 TO "RECALL AND GIVE THE FREE REPLACEMENT CAR TO THE REGISTERED OWNER OF THE 2016 BUICK CAR SUBJECT TO CAR RECALL AND FREE REPLACEMENT", AND HEREIN SUBMITTING THE FORMAL COMPLAINT WITH URGENT STATUS AND AS DEEM REQUIRED BY LAW.

TIRE WENT FLAT

I WAS DRIVING IN KENWOOD IN CINCINNATI PULLED INTO GO TO STARBUCKS BARELY HIT THE CURB AND MY CONTINENTAL TIRE BLEW. I COULDN'T BELIEVE THAT IT HAPPENED SO EASY. ACTUALLY LOOKING BACK IT WAS SCARY HOW THE TIRE BLEW THAT EASY. I TOOK IT BACK TO THE DEALER WHERE I HAD TO PAY 241.00 OH AND I HAVEN'T MADE MY FIRST CAR PAYMENT YET. PURCHASED THE CAR ON 11/29/2016. *TR

The paint has severely faded, chipping, and it is not from environmental factors- I have less than 30,000 miles on a 2016 Buick Verano. There are multiple websites confirming other consumers have had the same issues with their 2015/2016 Buick Verano.

TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE ATTEMPTING TO MAKE A LEFT TURN, PART OF THE SUBFRAME CONNECTED TO THE WINDSHIELD OBSTRUCTED THE CONTACT'S VISION. THE ISSUE MADE IT DIFFICULT TO EFFECTIVELY COMPLETE THE TURN. AS A RESULT, THE CONTACT DROVE OVER A CURB. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500. THE VIN WAS UNAVAILABLE. UPDATED 12/23/16*LJ

I WAS DRIVING IN KENWOOD IN CINCINNATI PULLED INTO GO TO STARBUCKS BARELY HIT THE CURB AND MY CONTINENTAL TIRE BLEW. I COULDN'T BELIEVE THAT IT HAPPENED SO EASY. ACTUALLY LOOKING BACK IT WAS SCARY HOW THE TIRE BLEW THAT EASY. I TOOK IT BACK TO THE DEALER WHERE I HAD TO PAY 241.00 OH AND I HAVEN'T MADE MY FIRST CAR PAYMENT YET. PURCHASED THE CAR ON 11/29/2016. *TR

After consulting with a certified technician, I’ve learned this model uses the same 6-speed transmission (6T40) found in several GM vehicles, and that it’s widely known to fail prematurely—many as early as 100K–117K miles. There are dozens of similar consumer complaints filed with NHTSA and discussed online. These are not isolated incidents but part of a consistent pattern of early, costly failures.