Reports submitted to NHTSA by owners and drivers, shown in full
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Our database holds 160 NHTSA owner-reported complaints for the 2013 Cadillac ATS. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 160 · page 1 of 7
I was in a vehicle accident on 9-26-25 and was t-boned. The other driver hit me at 35-45 after she blew the stopping, I was hit on the driver side pillar and back driver door. My air bags never deployed and I was trapped inside the car until the fire department was on scene
Vehicle would not steer lost power steering and loud noise. Had the vehicle towed to a mechanic. The mechanic informed me that the bolts for the electronic power steering had corroded causing the electronic steering motor to fall. He told me that it is a problem with these cars and gave me a reference number (N202301950) I called GM and they said it was not a recall it was a service bulletin which I never received and is now expired. The vehicle needs a whole new Electric Power Steering Rack and Pinion Assembly due to the faulty corroded GM Bolts not to mention that I could have died or someone else could have been killed due to losing the ability to steer the vehicle because of the faulty GM parts. GM said it is my responsibility to pay for repairs which is thousands of dollars again due to their faulty parts and no fault of my own also not normal wear and tear.
Found metal shavings in oil after 13 visits to 3 different dealerships. Engine had to be replaced. Under 100,000 mikes with a service contract
Air bag lights came on.
Car has a shudder at acceleration acting as if it's in the wrong gear or shifts too soon seems like failing TCC in tge transmission not sure this issue could cause accidents due to car not accelerating fast enough with people behind you they could rear end you
The contact owns a 2013 Cadillac ATS. The contact stated while driving 30 MPH, the engine overheated. The contact stated that the A/c was independently turned off due to engine overheating. The contact was able to pull over safely. The contact stated that the coolant reservoir was empty. The contact added coolant, but the engine continued overheating. The vehicle was taken to an independent mechanic who determined that the water pump needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at an undisclosed speed, the stability track and engine warning lights illuminated and started flashing. The contact stated that the vehicle failed to accelerate above 25 MPH. The vehicle was towed to the same independent mechanic, who determined that the engine had misfired over 40,000 times. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 191,000.
I’m writing here to state that the Cadillac with this VIN [XXX] IS A FRAUDULENT SALE my husband and I have experienced. The car show no damages on CarFax but when we took the car to a certified Cadillac dealership they said they were shocked we could even drive it. The catalytic Converter is completely missing along with several other computer systems issues. The car jumps up and down when you drive it, feels like horseback riding more than a car ride. Cadillac denied working on the car and advised us not to drive it at all Every single warning light that could be on the dash/odometer lit up approx 5mins of being on the highway. Throw the car in the junkyard where it belongs! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Car keeps cutting off, when put in neutral, or just cutting on RPM goes up then goes down and cut off, when driving car starts off slow then speed up. put a new fuel pump in the car.
I had a total loss of steering about two weeks ago, scariest thing ever in my 50 years of driving. A local automotive shop inspected the car and found one steering motor bolt missing and two broken/sheared laying in their casting holes.General Motors issued a Customer Satisfaction Program 18207 – Loss of Power Steering Assist directive for steering rack inspection and repair and/or replacement. My 2013 Cadillac ATS had the bolt failure exactly as described in the directive but is not covered as the directive program was in effect until November 30, 2020 and has expired. It was and is still a poor engineering design by GM engineering and it still effects those of us operating the models listed in GM CSP 18207. This should have been a recall and not have had an end date of 11/30/2020. I'm sure there are many owners like myself that were never notified by General Motors of this design flaw as it was never a formal recall. I would ask that the NHTSA review Customer Satisfaction Program 18207 as the loss of electric steering due to poor engineering design along with the safety of owners driving the affected vehicles still poses a danger and could seriously injure or kill someone. I do not understand why GM ended the program 11/30/2020. I would like to see either a CSP 18207 with no end date or preferably a recall to ensure owners are notified. I had never heard of an issue with my 2013 Cadillac ATS steering until I had this total steering failure. I only found out about Customer Satisfaction Program 18207 – Loss of Power Steering Assist because I searched the Web to see if other owners had experienced this failure. The repair cost to fix this is around $3,000 dollars. General Motors knows it was a poor design and in my opinion they should continue their 18207 Customer Satisfaction Program and not expect owners to pay. Thank you.
My Vehicle will shift out of gear but will not move and there is a rattling sound when the gear is tried to be put back in park and rest of gears
The contact owns a 2013 Cadillac ATS. The contact stated that after starting the vehicle and switching gears, the vehicle would not move forward or backward. No warning lights were illuminated. The vehicle was towed to a local independent mechanic and the contact was informed that the failure was possibly related to NHTSA Campaign Number: 14V338000 (Power Train). Another local independent mechanic was contacted for a second opinion and informed the contact that the transmission shifter cable had failed. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the VIN not being included in NHTSA Campaign Number: 14V338000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 87,000.
Breaks are not working properly, once the car sits for a few hours, then once I start it and put it into gear (reverse/drive) as I press the breaks(new break pads) the car continues to roll. This could be the abs module or the calipers but these should be good for the life of the vehicle. No dealer has the abs module. So now I'm stuck putting myself and others in danger.
The contact owns a 2013 Cadillac ATS. The contact discovered NHTSA Campaign Number: 14V338000 (Power Train). The contact discovered that the recall was repaired, however, the failure occurred. The contact's husband was parked in the vehicle while shifting into drive, and the gear shifter became stuck in between park and drive. The contact turned the vehicle off; however, the vehicle would not restart. The vehicle was towed to an independent mechanic where it was diagnosed with automatic transmission control shift cable detachment. The vehicle was not repaired. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.
Took it in 2 weeks ago for an oil changed and they replaced a camshaft solenoid saying that was causing my issues. I had to take it back yesterday and now they're telling me it's a torque converter or a transmission and it's going to cost me $3,500. After reviewing I think have GM has a lot of issues with this component . GM was aware of the situation and never fixed it. As I read through the technical Bulletin due to the cost so they have the consumers pick up the cost.
Greetings! I hope this message finds you in great health and spirits. I am experiencing an issue with the transmission linkage cable on my 2013 Cadillac ATS Luxury. There was a product safety recall issued in 2014 - recall bulletin 14179A. I purchased this vehicle in January 2015. I took it to a local Cadillac dealership and they found that I need a new cable. They stated the issue was repaired in 2014, before I owned the vehicle, and they have refused to fix the issue at no cost to me. If the cable was replaced with the same part that has deemed defective and the recall does not expire, this should be resolved at the manufacturer's expense.
Adaptive forward lighting malfunctions. Lights point upward sometimes while driving and will not change. It blinds on coming vehicles.
The contact owns a 2013 Cadillac ATS. The contact stated that after starting the vehicle and attempting to shift into drive, the vehicle failed to shift out of park. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 14V338000 (Power Train), and the VIN was included. The manufacturer was notified of the failure and informed the contact that the vehicle was repaired under the recall by the previous owner of the vehicle. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 150,000.
Second time shifter cable failed. Thankfully I was in park and not driving. I had it replaced in 2021 and now 2023 it did the same thing.
I was in a minor rear end accident. I was the victim. My driver seat felt like it came off the hinges causing me to hit my face and chest on the steering wheel.
The contact owns a 2013 Cadillac ATS. The contact stated while parking the vehicle, the contact attempted to shift into reverse; however, the vehicle failed to respond. The contact turned off the vehicle however, the vehicle failed to shift out of drive. The vehicle was taken to an independent mechanic and the contact was informed that the shifter cable was out of place. The vehicle was repaired, but the failure reoccurred. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 89,000.
It appears that the transmission shift cable detached while I was driving the vehicle. I went to stop the vehicle and put it in park and the vehicle kept rolling. I had to press the parking break to keep the vehicle from moving.
Rear differential is a main issue with the 2013 Cadillac ATS I have read many complains I’m not understanding why there has yet to be a recall on the year an model there was a recall on the 2014 cts. But for the 2013 Ats the dealership said there was poor welding which caused leaks and that should have been and automatic recall.
The contact owns a 2013 Cadillac ATS. The contact stated while attempting to reverse, the gear shifter was stuck in park(P), while the instrument panel indicated that the vehicle was in neutral(N). There was no warning light illuminated. The vehicle was towed to the residence. The dealer was notified of the failure and informed the contact that there was a recall related to the failure. The vehicle was then towed to the dealer who diagnosed that the failure was related to NHTSA Campaign Number: 14V338000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was unknown.
2011 Cadillac ATS 3.6, Rear Differential went out, Repairmen has stated that this part is not available anywhere, and that Cadillac should have recalled this in the ATS, because there is a shortage of this part. Due to the inefficiency of the Rear Differential. But, Cadillac would have been out of a lot of money. Without this part, the Cadillac is undrivable.
The contact owns a 2013 Cadillac ATS. The contact stated while stopped at a traffic light or while slowing to approximately 15 MPH, the vehicle started shaking and idling roughly. The contact stated that the check engine and driver’s assist warning light were illuminated. The contact stated that the motive power was reduced and the vehicle hesitated while depressing the accelerator pedal. Additionally, the power steering failed to function as needed. The contact arrived at her destination and after restarting the vehicle, the power steering functionality returned. The contact had taken the vehicle to a dealer who diagnosed that the thermostat needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer had been informed of the failure. The failure mileage was approximately 52,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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