2013 Cadillac ATS Problems

Found metal shavings in oil after 13 visits to 3 different dealerships. Engine had to be replaced. Under 100,000 mikes with a service contract

The contact owns a 2013 Cadillac ATS. The contact stated while driving 30 MPH, the engine overheated. The contact stated that the A/c was independently turned off due to engine overheating. The contact was able to pull over safely. The contact stated that the coolant reservoir was empty. The contact added coolant, but the engine continued overheating. The vehicle was taken to an independent mechanic who determined that the water pump needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at an undisclosed speed, the stability track and engine warning lights illuminated and started flashing. The contact stated that the vehicle failed to accelerate above 25 MPH. The vehicle was towed to the same independent mechanic, who determined that the engine had misfired over 40,000 times. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 191,000.

Car has a shudder at acceleration acting as if it's in the wrong gear or shifts too soon seems like failing TCC in tge transmission not sure this issue could cause accidents due to car not accelerating fast enough with people behind you they could rear end you

My Vehicle will shift out of gear but will not move and there is a rattling sound when the gear is tried to be put back in park and rest of gears

Vehicle would not steer lost power steering and loud noise. Had the vehicle towed to a mechanic. The mechanic informed me that the bolts for the electronic power steering had corroded causing the electronic steering motor to fall. He told me that it is a problem with these cars and gave me a reference number (N202301950) I called GM and they said it was not a recall it was a service bulletin which I never received and is now expired. The vehicle needs a whole new Electric Power Steering Rack and Pinion Assembly due to the faulty corroded GM Bolts not to mention that I could have died or someone else could have been killed due to losing the ability to steer the vehicle because of the faulty GM parts. GM said it is my responsibility to pay for repairs which is thousands of dollars again due to their faulty parts and no fault of my own also not normal wear and tear.

I’m writing here to state that the Cadillac with this VIN [XXX] IS A FRAUDULENT SALE my husband and I have experienced. The car show no damages on CarFax but when we took the car to a certified Cadillac dealership they said they were shocked we could even drive it. The catalytic Converter is completely missing along with several other computer systems issues. The car jumps up and down when you drive it, feels like horseback riding more than a car ride. Cadillac denied working on the car and advised us not to drive it at all Every single warning light that could be on the dash/odometer lit up approx 5mins of being on the highway. Throw the car in the junkyard where it belongs! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle would not steer lost power steering and loud noise. Had the vehicle towed to a mechanic. The mechanic informed me that the bolts for the electronic power steering had corroded causing the electronic steering motor to fall. He told me that it is a problem with these cars and gave me a reference number (N202301950) I called GM and they said it was not a recall it was a service bulletin which I never received and is now expired. The vehicle needs a whole new Electric Power Steering Rack and Pinion Assembly due to the faulty corroded GM Bolts not to mention that I could have died or someone else could have been killed due to losing the ability to steer the vehicle because of the faulty GM parts. GM said it is my responsibility to pay for repairs which is thousands of dollars again due to their faulty parts and no fault of my own also not normal wear and tear.

I had a total loss of steering about two weeks ago, scariest thing ever in my 50 years of driving. A local automotive shop inspected the car and found one steering motor bolt missing and two broken/sheared laying in their casting holes.General Motors issued a Customer Satisfaction Program 18207 – Loss of Power Steering Assist directive for steering rack inspection and repair and/or replacement. My 2013 Cadillac ATS had the bolt failure exactly as described in the directive but is not covered as the directive program was in effect until November 30, 2020 and has expired. It was and is still a poor engineering design by GM engineering and it still effects those of us operating the models listed in GM CSP 18207. This should have been a recall and not have had an end date of 11/30/2020. I'm sure there are many owners like myself that were never notified by General Motors of this design flaw as it was never a formal recall. I would ask that the NHTSA review Customer Satisfaction Program 18207 as the loss of electric steering due to poor engineering design along with the safety of owners driving the affected vehicles still poses a danger and could seriously injure or kill someone. I do not understand why GM ended the program 11/30/2020. I would like to see either a CSP 18207 with no end date or preferably a recall to ensure owners are notified. I had never heard of an issue with my 2013 Cadillac ATS steering until I had this total steering failure. I only found out about Customer Satisfaction Program 18207 – Loss of Power Steering Assist because I searched the Web to see if other owners had experienced this failure. The repair cost to fix this is around $3,000 dollars. General Motors knows it was a poor design and in my opinion they should continue their 18207 Customer Satisfaction Program and not expect owners to pay. Thank you.

I’m writing here to state that the Cadillac with this VIN [XXX] IS A FRAUDULENT SALE my husband and I have experienced. The car show no damages on CarFax but when we took the car to a certified Cadillac dealership they said they were shocked we could even drive it. The catalytic Converter is completely missing along with several other computer systems issues. The car jumps up and down when you drive it, feels like horseback riding more than a car ride. Cadillac denied working on the car and advised us not to drive it at all Every single warning light that could be on the dash/odometer lit up approx 5mins of being on the highway. Throw the car in the junkyard where it belongs! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Breaks are not working properly, once the car sits for a few hours, then once I start it and put it into gear (reverse/drive) as I press the breaks(new break pads) the car continues to roll. This could be the abs module or the calipers but these should be good for the life of the vehicle. No dealer has the abs module. So now I'm stuck putting myself and others in danger.

POWER STEERING JUST WENT OUT ON THE VEHICLE. WE STARTED THE VEHICLE TODAY WITH 73,000 MILES AND WHEN WE WENT TO PULL OFF ONCE IN DRIVE THE CAR GAVE A POWER STEERING WARNING APPEARED. WHEN WE TRY TO TURN THE STEERING WHEEL IT MAKES THIS LOUD SQUEALING COMPUTERIZED SOUNDING NOISE.

WHEN I WAS DRIVING ON THE HIGHWAY MY CAR STARTED TO MOVE LIKE IT WAS GOING TO QUIT ON ME, I GET MY CAR SERVICED FREQUENTLY AND HAVE REPLACED THE SPARKPLUGS AND COIL, CHANGED ALL THE GASKETS, AND I ALMOST GOT INTO AN ACCIDENT BECAUSE THE STABILITITRACK LIGHT CAME ON AND CAR DID NOT WANT TO WORK AS IT SHOULD. THIS IS THE SECOND TIME THIS HAS HAPPENED.

I was in a vehicle accident on 9-26-25 and was t-boned. The other driver hit me at 35-45 after she blew the stopping, I was hit on the driver side pillar and back driver door. My air bags never deployed and I was trapped inside the car until the fire department was on scene

Air bag lights came on.

I CURRENTLY HAVE THE CUE SCREEN HAS SPIDER WEBS INSIDE AND CRACK. IT IS OUT OF WARRANTY. I CALLED THE DEALERSHIP AND IT'S COSTING ME A $1,600 PLUS. I ONLY HAVE 75000 MILES ON THIS CAR. I DROVE 120 MILES IN SINCE MARCH. *TR

FROM 3/2013 TO 3/2019 A 3 YEAR PERIOD I HAVE REPLACED ALL TIRES 3 TIMES DUE TO IRREGULAR WEAR INSIDE, NOW EXPERIENCING ROARING NOISE FROM READ WHEEL. TIRES WERE CONTINUALLY ROTATED DURING REGULAR SERVICES WITH THE REAR PASSENGER TIRE LIGHT ILLUMINATED SHOWING LOW PRESSURE LOW, DEALER WAS ADVISED ON EACH OCCURRENCE PRIOR TO RECEIVING SERVICE . THE TRANSMISSION SHIFT CABLE DISENGAGED ON 8/31/2018 THE DEALER CHARGED ME FOR REPAIRS WHEN THIS WAS PART OF A RECALL PRIOR TO MY OWNING THE CAR, AND WAS NOT AVAILABLE TO ME AT THE TIME OF PURCHASE CARFAX DID NOT DISCLOSE

Adaptive forward lighting malfunctions. Lights point upward sometimes while driving and will not change. It blinds on coming vehicles.

Advance lighting system the headlights stick up in the air when they should be leveled out. It’s a danger when driving at night.

2011 Cadillac ATS 3.6, Rear Differential went out, Repairmen has stated that this part is not available anywhere, and that Cadillac should have recalled this in the ATS, because there is a shortage of this part. Due to the inefficiency of the Rear Differential. But, Cadillac would have been out of a lot of money. Without this part, the Cadillac is undrivable.

I was making a left turn and I heard a loud popping noise. I pulled the vehicle into a parking lot. After stopping it would not move. When I put the car in gear I would hear a loud grinding noise coming from the back wheel base. I had the vehicle towed to a repair shop. I was told that the roll pins that connect the axel to the rear differential had come out. I am unable to have the car repaired because there are no rear differentials available in that there is a nationwide back order and no one knows when they will be available. This seems similar to the problem that led to a recall of the 2014-15 Cadillac CTS model. NHTSA Recall No. : 20V-038 https://www.autoblog.com/2020/02/03/cadillac-cts-v-sport-recall/

Car keeps cutting off, when put in neutral, or just cutting on RPM goes up then goes down and cut off, when driving car starts off slow then speed up. put a new fuel pump in the car.

THE FUEL LINE BROKE DUE TO THE HIGH SIDE FUEL PUMP SEIZING UP AND THE BREAK AWAY BOLT BREAKING CAUSING THE PUMP TO BE UNSTABLE. THUS THE VIBRATION CAUSING THE FUEL LINE TO BRAKE SPEWING GAS ALL OVER. THE FUEL LINE BREAKING THEN PROMPTS THE COMPUTER SOMETHING WITH FUEL IS MALFUNCTIONING AND SHUTS MOTOR TO HALF RUNNING POWER AN THROUGHS SOME MORE FUEL RELATED CODES. RENDERING YOUR VEHICLE INOPERABLE AND NEEDING A TOW TO A SHOP FOR REPAIRS. THE FUEL PUMP DESIGN HELPS SAVE YOUR MOTOR IN THIS EVENT FROM BEING DESTROYED, WHEN IT MALFUNCTIONS LIKE THIS. THE FUEL PUMP DESIGN SEEMS LIKE IT COULD BE HIGHLY DANGEROUS. WITH FUEL BE SPEWED OUT AT HIGH PRESSURE IS UNSAFE. IT SOUNDS LIKE THE FUEL LINE BREAKING BECAUSE OF THIS DESIGN IS A PRETTY COMMON PROBLEM. I BELIEVE THE 2018 CADILLAC HAS A RECALL ON THIS EXACT SAME THING THAT HAPPENED TO MY 2013 BUT THE 2013 HAS NO RECALL ON IT?? WHEN MY VEHICLE FUEL LINE BROKE I WAS DRIVING IN NORMAL CONDITIONS IN MOTION ON CITY STREETS. I'M SURE THERE WAS TURNING AND BRAKING IN THE MIDST OF THE FUEL LINE BREAKING. THE SPECIFIC PART THAT BROKE WAS FUEL LINE PART NUMBER 12627125 AND HIGH SIDE FUEL PUMP PART NUMBER 12658486.

TL* THE CONTACT OWNS A 2013 CADILLAC ATS. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO OPERATE WHEN ENGAGED. IN ADDITION, THE HEATING AND AIR CONDITIONING FAILED TO OPERATE CORRECTLY AND THE SUN ROOF SWITCH FAILED TO OPEN OR CLOSE THE SUN ROOF COMPLETELY. THE VEHICLE WAS TAKEN TO GOLD COAST CADILLAC (2123 NJ-35, OAKHURST, NJ 07755, (732) 695-1400), BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 CADILLAC ATS. WHILE THE VEHICLE WAS STATIONARY, THE DEFROSTER FAILED TO DEFROST THE PASSENGER SIDE OF THE WINDSHIELD. BOWSER CADILLAC OF MCMURRAY, PENNSYLVANIA (LOCATED AT 3260 WASHINGTON ROAD, 15317) WAS MADE AWARE OF THE FAILURE AND RECOMMENDED THAT THE CONTACT USE THE AUTO FEATURE OF THE DEFROSTER; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.

While waiting for the car in front of me in the valet line, I put my 2013 Cadillac ATS in park. When it was my turn, I attempted to put the car back in drive to move forward, but the shifter was locked in the park position. I had my foot on the brake and when I took it off the car began rolling forward, even though the shifter was in the park position. The screen above the steering wheel as well as the light on the shifter indicated that my vehicle was in drive, even though the shifter was locked in the 'park' position. I powered the car off, and after that it would not start. The screen and on the shifter still indicated that the car was in drive. Ultimately, the vehicle had to be towed. After having the vehicle inspected by a mechanic, it was found that the transmission shift cable became detached/failed/malfunctioned. I discovered that there was a recall on certain Cadillac vehicles for the issue I experienced, (recall number 14V338000). However, my vehicle did not have the recall when my VIN was looked up, but my car experienced the recall issue nevertheless. My safety as well as several others were put at risk because the car would roll if my foot was not on the brake, which could have seriously injured anybody/anything in its path. There were no warning lamps/messages/symptoms of the problem prior to the failure. The vehicle component has not been inspected by the manufacturer, as they quoted me a price of over $1000, holding me responsible even when there is a recall that matches the failure that took place in my vehicle.

2013 CADILLAC ATS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION RECALL NOTICE ISSUES. *SMD

I was in a minor rear end accident. I was the victim. My driver seat felt like it came off the hinges causing me to hit my face and chest on the steering wheel.

MY SEAT WILL MOVE BACK BUT NOT FORWARD, THIS MAKING IT HARD TO REACH THE PETALS AND THE SEAT IS MOVING TO THE RIGHT AND NOT STRAIGHT

TL* THE CONTACT OWNS A 2013 CADILLAC ATS. THE VEHICLE WAS EQUIPPED WITH MICHELIN PRIMACY MXM4, SIZE: 225/40/R18. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE TREAD SEPARATED AROUND THE SIDEWALL OF THE FRONT PASSENGER SIDE TIRE. THE CONTACT ALSO NOTICED A BUBBLE AT THE SITE OF THE SEPARATION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED; HOWEVER, THE FAILURE RECURRED ON THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE DOT NUMBER WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 28,000.

THESE "RUNFLAT" TIRES HAVE HAD SOME IMPACTS FROM POTHOLES. I HAVE HAD 4 OF THEM FAIL BEGINNING WITH THE CITED UNITS. TYPICALLY, THE SIDEWALL BEGINS TO BULGE AND THEN A CRACK APPEARS SOME TIME LATER ABOUT 4 INCHES LONG EXTENDING WELL INTO THE TIRE ABOUT AN INCH AWAY FROM THE BEAD. THE CORD IS EXPOSED. *TR

TAKATA RECALL. THERE WAS NEVER A NOTICE SENT OUT ABOUT THE RECALL. REAR WHEEL BROKE AT THE SPOKES WHICH CAUSE FOR THE CAR TO GO INTO A SPIN OUT. DRIVER CURTAIN AIRBAG DEPLOYED BUT NOT INFLATED LIKE THE PASSENGER SIDE. SEAT BELT DID NOT HOLD ME IN SECURELY, IT WAS LOOSE.

MY DAUGHTER DROVE MY CAR AND HIT A METAL MAIL BOX (6X6 POLE, HOLDING 3 MAIL BOXES) AT 35 TO 40 MPH, SHE HIT ALMOST DEAD CENTER. THE SEAT BELT DIDN'T STOP HER FROM HITTING HER HEAD ON THE STEERING WHEEL AND THE AIR BAG DIDN'T DEPLOY. MY DAUGHTER SUFFERED A CONCUSSION, NECK AND BACK PAIN, ONE OF HER EYES VISION IS AFFECTED. SHE WAS DRIVING IN OUR STREET 3 HOUSES DOWN FROM OUR HOUSE, STREET IS WINDING AND NOT LIGHTED.