Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 2 NHTSA owner-reported complaints for the 2002 Cadillac Catera, most frequently naming the driver assistance and exterior lighting categories. 77 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 2 months of data.
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
SEALED HEADLIGHTS THAT HAVE RESIDUE ON THE INSIDE OF THE HEADLIGHTS THAT YOU CAN NOT REPLACE JUST THE BULBS. YOU HAVE TO REPLACE THE ENTIRE UNIT TO RESOLVE THE PROBLEM, THAT COST OVER 600.00 EACH. THIS WOULD BE ON A 2002 CADALLAC CATERA. *TR
BRAKE PEDAL AND GAS PEDAL ARE SO CLOSE TOGETHER THAT WHEN APPLYING BRAKES COULD ALSO PRESS GAS AND VEHICLE WOULD LUNGE FORWARD CAUSING VEHICLE TO HIT CURB. THIS HAPPENED 4 TIMES. DEALER CONTACTED. *AK *TT
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
ELECTRICAL SYSTEM
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
POWER TRAIN
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
ENGINE; FUEL/PROPULSION SYSTEM
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
ELECTRICAL SYSTEM
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.