RoadVitals

2002 Itasca Suncruiser

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jan 19, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Oct 26, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2002 Itasca Suncruiser, most frequently naming the brakes and visibility categories. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes150.0%
  • Visibility150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Oct 26, 2010
18,461 units potentially affected
The defect: WINNEBAGO IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
The risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
The remedy: WINNEBAGO IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN DURING DECEMBER 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR WINNEBAGO AT 1-641-585-3535.
WINNEBAGO INDUSTRIES, INC.View on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP

Feb 21, 2003
8,532 units potentially affected
The defect: CERTAIN MOTOR HOME CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105,"HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE BRAKE SYSTEM WARNING INDICATOR MAY NOT FUNCTION AS REQUIRED BY THE STANDARD.
The risk: IN SOME OF THE AFFECTED VEHICLES, THE BRAKE SYSTEM WARNING INDICATOR WILL NOT ILLUMINATE WHEN THE IGNITION IS IN THE START POSITION OR FOR A LOW BRAKE FLUID CONDITION, IF THE BODY BUILDER RELIED SOLELY UPON FORD'S IVM COMPLIANCE STATEMENT FOR THE SYSTEM WARNING INDICATOR.
The remedy: DEALERS WILL REPAIR THESE VEHICLES. OWNER NOTIFICATION BEGAN APRIL 25, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WINNEBAGO AT 1-641-585-3535.
WINNEBAGO INDUSTRIES, INC.Manufacturer number 88View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Jan 19, 2008

I PURCHASED MY RV IN 2004 AND IT WAS 2 YEARS OLD AT THE TIME. LATER THAT YEAR I FOUND OUT IT WAS SUBJECT TO A RECALL FOR A POTENTIAL PROBLEM WITH THE BRAKES. I TOOK IT TO A RECOMMENDED DEALER IN SEPTEMBER OF 2004 (25,760 MILES) AND THEY SAID IT WAS OK. I DO NOT RECALL IF THEY DID ANYTHING OR NOT. I AGAIN TOOK IT FOR SERVICE IN FEBRUARY 2006 (39,000 MILES) AND WAS TOLD THE DISCS WERE SCORED AND CRACKED BUT THAT THEY SHOULD BE OK. LAST SPRING IN MARCH 2007 ((50,000 MILES) I TOOK IT IN FOR ANOTHER CHECKUP AND WAS AGAIN TOLD THE DISCS WERE IN BAD SHAPE SO I AUTHORIZED A FULL BRAKE JOB. (ABOUT $2000 IF I RECALL CORRECTLY BUT I HAVE FULL DOCS AND CAN FIND THEM IF NECESSARY) I HAVE BEEN READING THAT THERE IS AN APPARENT GENERIC PROBLEM WITH THESE BRAKING SYSTEMS AND THEY ARE FAILING AT A VERY HIGH RATE. I NOW HAVE 62,000 MILES ON IT AND AM CONCERNED I WILL HAVE TO SPEND ANOTHER $2000 SOON. *TR

NHTSA ID
10215435
Incident
Mar 1, 2007
Mileage
39,000 mi
Visibility
Filed Mar 2, 2007

1) THE MANUFACTURE, WINNEBAGO INDUSTRIES, EQUIPPED THE DRIVER "COCKPIT" OF THE VEHICLE WITH THERMOPANE WINDOWS WITH AN IDENTIFIED WEAKNESS. THE SEALS IN THE WINDOWS ARE INADEQUATE TO MAINTAIN SEAL INTEGRITY, THUS ALLOWING AIR INFILTRATION. SAID AIR INFILTRATION CAUSED FOGGING OF THE GLASS, AND AN ACCUMULATION OF CONDENSATION WITHIN THE GLASS. 2) THE FOGGING AND ASSOCIATED CONDENSATION CAUSED SIGNIFICANT VISUAL IMPAIRMENT FOR THE OPERATOR. BOTH DRIVER SIDE AND PASSENGER SIDE VISIBILITY IS GREATLY HAMPERED, WHICH IN A MOTORHOME IS A HUGE SAFETY CONCERN. 3) THE ONLY KNOWN SOLUTION IS TO REPLACE THE EFFECTED WINDOWS. *JB

NHTSA ID
10184067
Incident
Jul 30, 2006
Mileage
25,000 mi

Compare model years

Complaint and recall counts across every year of this model

Itasca Suncruiser by model year
YearComplaintsRecallsInvestigationsIssue Index
2018030
2017030
2016060
2015050
2014030
2013150
2012030
2011030
2010120
2009030
2008030
2007430
2006231
2005560
2004630
2003450
2002Viewing220
2001320
2000320
1999420
1998020
1997220
1996110
1995220
1994100
1993010
1989130
1988310

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.