RoadVitals

2015 Cadillac Cts-V

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 4, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jan 23, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2015 Cadillac Cts-V, most frequently naming the electrical category. 1 safety recall has been issued covering this model year; and 361 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V038000

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Jan 23, 2020
2,866 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2014-2015 Cadillac CTS-V Sport vehicles equipped with 3.6L Twin Turbo V6 engines. The roll pins in the rear-axle differential may fracture.
The risk: If the roll pins fracture while the vehicle is in motion, the rear wheels may lock up and the driver can lose control of the vehicle, increasing the risk of a crash.
The remedy: GM will notify owners, and dealers will repair or replace the rear axle differential, free of charge. The recall began May 1, 2020. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N192279370.
General Motors LLCManufacturer number N192279370View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Oct 4, 2017

UNABLE TO ANSWER AN INCOMING CALL WHEN CONNECTED BY BLUETOOTH: 1.PHONE RINGS THROUGH VEHICLE SPEAKERS (NORMAL) 2.AFTER 2 ' 8 SECONDS THE AUDIBLE, 'YOU HAVE AN INCOMING CALL' IS HEARD. (NORMAL) 3.IF THE CALL HASN'T BEEN ANSWERED AFTER SEVERAL SECONDS, THE SECOND PROMPT 'TO ANSWER A CALL, PUSH YOUR HANDS-FREE CALLING BUTTON' IS PLAYED. 4.FAILURE: NO 'ACCEPT | REJECT' DIALOG IS DISPLAYED WHILE THE PHONE CONTINUES TO RING. PLEASE NOTE: AN INCOMING CALL CANNOT BE ANSWERED BY BUTTON-PRESS OR SCREEN SELECTION UNTIL THE 'ACCEPT | REJECT' DIALOG IS DISPLAYED ON SCREEN. THIS BEHAVIOR IS VERY INTERMITTENT BUT IS MORE LIKELY AFTER USING GPS GUIDANCE FOR AN EXTENDED PERIOD. THIS APPEARS TO BE AN INFOTAINMENT SYSTEM FAILURE THAT CAN OCCUR DURING ANY DRIVING SITUATION. THE VEHICLE IS THE 2015 CTS-V COUPE. THIS IS RELEVANT BECAUSE THIS MODEL HAS THE PRE CUE INFOTAINMENT SYSTEM. OTHER 2015 CTS AND CTS-V FOUR DOORS HAVE THE CUE SYSTEM. I HAVE HAD THIS PROBLEM FROM THE FIRST MONTH OF OWNERSHIP. ANOTHER VEHICLE OWNER HAS THE EXACT SAME PROBLEM. IT FAILS WITH MY IPHONE 5S AND SE; IT FAILS WITH THE OTHER OWNER'S ANDROID PHONE.

NHTSA ID
11031777
Incident
Mar 1, 2015
Mileage
500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT5099J

PI to help diagnose A/C concern

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP4902U

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5214G

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Cadillac Cts-V by model year
YearComplaintsRecallsInvestigationsIssue Index
2018000—
2016000—
2015Viewing110—
2014010—
2012200—
2011700—
2010100—
2007110—
2006310—
2005710—
2004510—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.