Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 1998 Cadillac Deville submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 34 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 34, in the owner's own words
TAKATA RECALL. AIR BAG LIGHT IS ON A FEW DAYS AGO. ALSO, VEHICLE OVERHEATED AND NEEDED NEW WATER PUMP SEVERAL YEARS AGO. KEEP HAVING TO REPLACE THE BATTERY. SMOKE WAS COMING UP FROM FRONT AND TURN SIGNALS DID NOT WORK. HAD TO REPLACE FALL 2016 HORN DID NOT WORK, HAD TO REPLACE PART INSIDE STEERING WHEEL. JAN 2017
THERE WAS A RECALL ON THE AIRBAG SENSOR OF MY VEHICLE IN 2000. I WAS NOT AWARE OF @ THAT TIME BECAUSE I HAD NOT PURCHASED IT FROM THE LOCAL DEALERSHIP YET. ON FEB.16,2015 I CALLED THE 1800.458.8006 & WAS TOLD THAT I WOULD HAVE TO PAY TO HAVE THE PART DIAGNOSED & FIXED IF NEEDED. THE REP. & I WENT BACK & FORTH AS TO WHO SHOULD PAY FOR THIS ETC.,.I CALLED AGAIN ON 2-19-2015 SPOKE WITH ANOTHER REP. STILL GOT THE SAME ANSWER.BASICALLY I WAS TOLD THAT THE RECALL WAS CLOSED OUT IN 2001. WHEN I ASKED BOTH REPS.THAT I SPOKE WITH IF THAT MEANT THERE WAS A EXPIRATION DATE, I WAS TOLD NO. THERE WERE OTHER QUESTIONS THAT I ASKED IN REFERENCE TO THE MATTER THAT DOES NOT ADD UP BETWEEN EACH REP. & THE LOCAL CADILLAC TECHNICIAN THAT THE FIRST REP. CONNECTED ME WITH. I NEED HELP IN SOLVING THIS PROBLEM.THE CASE # [XXX]. THERE ARE OTHER FACTORS I DOCUMENTED IF NEEDED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL*THE CONTACT OWNS A 1998 CADILLAC DEVILLE. IN SEPTEMBER OF 2003, THE AIR BAGS DEPLOYED WITHOUT AN IMPACT WHILE DRIVING 35 MPH. THERE WERE OCCUPANTS IN THE VEHICLE AT THE TIME OF THE FAILURE. GM REPAIRED THE VEHICLE; HOWEVER, THE AIR BAGS CONTINUED TO DEPLOY FOR NO APPARENT REASON. THERE WAS ONE INJURY. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 177,040 AND FAILURE MILEAGE WAS APPROXIMATELY 73,000.
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON NORMAL ROAD CONDITIONS, THERE WAS AN ACCIDENT DUE TO TEMPORARILY LOSING CONSCIOUSNESS. THE CONTACT AND A PASSENGER WERE BOTH WEARING SEATBELTS. THE SEATBELTS DID NOT RESTRAIN THE OCCUPANTS DURING THE ACCIDENT AND THE AIRBAGS DID NOT DEPLOY. THE CONTACT AND THE PASSENGER BOTH ENDURED MODERATE INJURIES; THE CONTACT SUSTAINED A CONCUSSION, AND NECK PROBLEMS WHILE THE PASSENGER SUSTAINED A CONCUSSION, CRACKED BREAST BONE AND KNEE INJURY. THE VEHICLE WAS TOTALED AND TOWED TO A SERVICE LOT. PICTURES WERE TAKEN AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED WHO SENT OUT AN INDEPENDENT INSPECTOR. A REPORT WAS FILED CONCLUDING THAT THE SEATBELT AND AIRBAGS WERE WORKING PROPERLY BUT WERE IN LOCK MODE. THE CONTACT EXPRESS THAT PRIOR TO THE ACCIDENT THE AIRBAGS WERE ON RECALL #00V217000 .
DT*: THE CONTACT STATED WHEN THE PASSENGER SIDE DOOR WAS SHUT, THE PASSENGER SIDE AIRBAG DEPLOYED. THE VEHICLE WAS DRIVEN AWAY FROM THE SCENE AND HAS NOT BEEN SEEN BY A MECHANIC. THE CONSUMER WAS QUOTED A PRICE OF OVER 10000 DOLLARS. UPDATED 03/09/06.
DT: THE CONTACT STATED ON 10-17-05 WAS DRIVING WHEN SHE HEARD A NOISE THAT SOUNDED LIKE A SOMETHING SCRAPED THE BOTTOM OF THE CAR. IMMEDIATELY THE DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS DEPLOYED. THERE WERE TWO PEOPLE IN THE FRONT SEAT OF THE CAR. NO ONE WAS SERIOUSLY INJURED. THE DEALER SAID THERE HAD BEEN A PROBLEM IN THE PAST, BUT NOT THE FRONT. HE ALSO, SAID THE SENSORS WERE PROBABLY BAD. SHE DID NOT RECALL AN AIR BAG LIGHT ILLUMINATING IN THE CAR PRIOR TO THIS INCIDENT.
DT: THE CONTACT'S DAUGHTER WAS DRIVING WHEN THE FRONT AIR BAGS DEPLOYED. THE CONTACT'S DAUGHTER SAID SHE DID NOT RUN OVER ANYTHING IN THE ROAD OR IMPACTED ANOTHER VEHICLE OR OBJECT. A POLICE REPORT WAS NOT TAKEN, BUT THEY CONFIRMED THERE WAS NOTHING IN THE ROAD SHE RAN OVER TO CAUSE THE AIR BAGS TO DEPLOY. THE DEALER WAS INSPECTING THE VEHICLE TO DETERMINE THE REASON WHY THE AIR BAGS DEPLOYED. *AK
WHILE DRIVING AT 35MPH ON GRAVEL ROAD DRIVER AND PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING. *AK
THE CONSUMER WAS ON THE DRIVEWAY OF PERSONAL RESIDENCE WITH ALL SEAT BELTS SECURED WHEN BOTH THE DRIVER/PASSENGER SIDE AIRBAGS DEPLOYED. THERE WAS A LOUD EXPLOSION. THE ENGINE SHUT DOWN, THERE WERE NO POWER FEATURES WORKING, AND THE HORN WAS BLOWING CONTINUOUSLY. THE DASHBOARD WAS BLOWN UP FROM THE FORCE OF THE AIRBAGS AND THE FRONT WINDSHIELD WAS SEVERELY SMASHED FROM THE FORCE OF THE DASHBOARD. THE CONSUMER WAS DRIVING AND HIS ARMS WERE BURNED FROM THE AIRBAG ON THE DRIVER SIDE, CONSUMERS HIS WIFE HIT HER HEAD ON THE PASSENGER SIDE WINDOW. (CONSUMERS WIFE SUFFERED FROM A TEMPORARY HEARING LOSS IN LEFT EAR, AND NECK PAIN/HEADACHES) *SCC
AT A VEHICLE CRASH SIDE AIRBAGS DID NOT DEPLOY. CAUSE UNKNOWN. DEALER NOTIFIED.*AK CONSUMER WAS NOT IN MOTION AT TIME OF ACCIDENT, ANOTHER MOTORIST CRASHED INTO CONSUMERS VEHICLE, 2 PEOPLE WERE INJURED IN THE ACCIDENT, CONSUMER STATES THAT THE DRIVER NOR THE PASSENGER AIR BAGS DEPLOYED. *SLC
VEHICLE HYDROPLANED OFF WET HIGHWAY INTO TREES; DRIVER KILLED UPON INPACT (LEFT SIDE & FRONT) WHEN NEITHER FRONT NOR SIDE AIR BAGS DEPLOYED, RECALL K00066-S/NHTSA CAMPAIGN ID 00V217000. *YD
FRONT DRIVER'S SIDE AND PASSENGER SIDE AIRBAGS DEPLOYED WHILE DRIVING WITHOUT PRIOR WARNING. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
DIRECT SIDE IMPACT CAUSING $10000 DAMAGE- AIRBAGS DID NOT DEPLOY. *AK
IN AUGUST 2000, A RECALL WAS ISSUED FOR THE DRIVER-SIDE AIR BAG ON 1998 CADILLAC DEVILLE. I HAVE NOT BEEN CONTACTED BY CADILLAC, AND THE DEALER SAYS THEY DO NOT HAVE ANY PARTS. HAS THE RECALL BEEN CANCELED?*AK
RECALL 00V217000; CONSUMER RECEIVED RECALL LETTER LAST OCTOBER, AND HAS BEEN IN CONTACT WITH DEALER SINCE THEN. DEALER KEPT TELLING CONSUMER THAT PARTS WERE NOT AVAILABLE YET. CONSUMER HAS ALSO CONTACTED MANUFACTURER, ONLY TO BE TOLD WHEN HIS TURN COMES THEY WOULD CONTACT HIM. *AK SIDE AIR BAG SENSOR DEFECTIVE. REPLACEMENTS STILL NOT AVAILABLE SINCE RECEIVED RECALL NOTICE. *YH
CADILLAC ISSUED A SAFETY RECALL FOR 1998 & 1999 SEDAN DEVILLES IN SEPT. 2000 RELATING TO THE POSSIBLE UNINTENDED ACTIVIATION OF THE DRIVER'S AND PASSENGER SIDE AIR BAGS AND THE RISK OF INJURY OR DEATH AS A RESULT. I PURCHASED A '98 SEDAN DEVILLE ON OCT. 6, 2000 AND THE ETTLESON CADILLAC SALESMAN AT NO TIME TOLD ME THE VEHICLE WAS SUBJECT TO A SAFETY RECALL AND THAT WE MIGHT BE IN DANGER DRIVING THE CAR. UNTIL THE SENSOR MODULES WERE REPLACED. I DROVE 1,200 MILES BACK TO COLORADO AND DID NOT LEARN OF THE DANGER UNTIL TWO WEEKS LATER THROUGH ARTICLES IN THE NEW YORK TIMES AND WALL STREET JOURNAL. WHEN I WROTE THE SALESMAN ASKING WHY HE DID NOT WARN ME HE DECLARED--HARD TO BELIEVE--THAT HE WAS UNAWARE OF ANY SAFETY RECALL. (I WOULD NOT HAVE BOUGHT THE CAR IN THAT CONDITION, OF COURSE, AND HE PROBABLY REALIZED THAT.) WHEN I WROTE ETTLESON'S GENERAL MANAGER, LARRY SMOLINSKI, TO COMPLAIN ABOUT HIS DEALERSHIP SELLING A DEFECTIVE VEHICLE WITHOUT WARNING ME OF THE POSSIBLE DANGER, SMOLINSKI DID NOT BOTHER TO REPLY TO MY LETTER. HOW WOULD A GOVERNMENT AGENCY RESPOND IF WALMART WERE TO SELL TOASTERS THAT WERE A KNOWN FIRE HAZARD AND NOT EVEN WARN ITS CUSTOMERS? IF A RECALL WERE ORDERED FOR A DANGEROUS TOY COULD TOYS R US CONTINUE TO SELL IT? THIS DEALERSHIP SHOULD BE REPRIMANDED BY YOUR AGENCY FOR THIS DANGEROUS PRACTICE. *AK
WAS TRAVELING 25MPH OR HIGHER ON A KENTUCKY ROAD FAILED TO MAKE A CURB, AND VEHICLE SLID ON A PATCH OF ICE. HIT A ROCK HARD , JUMPED INTO A DITCH. AIR BAGS FAILED TO DEPLOY. WAS IN DITCH FOR 12 HOURS. VEHICLE WAS LAYING ON ITS SIDE. DRIVER SUSTAINED A CRACKED ELBOW. *AK
THE CONSUMER IS UNHAPPY WITH RECALL 00V-217 BECAUSE THE MANUFACTURER REFUSES TO FURNISH HER WITH A CAR TO DRIVE UNTIL THE RECALL COMPONENT IS REPAIRED. NLM
CONSUMER WILL COMPLET INFORMATION FORM CONCERNING AIR BAGS SIDE RECALL. *AK THE DEALER DOES NOT HAVE THE PART TO BE REPLACED FOR MANUFACTURER RECALL. *YH
WAS TOLD BY DEALER I COULD PARK CAR UNTIL APRIL 2001 WHEN A RECALL WOULD BE ISSUED OR SIGN A WAIVER AND HAVE AIR BAGS DISCONNECTED. *AK
CONSUMER RECEIVED RECALL 00V217 AND IS REQUESTING THAT THE AIR BAGS BE DISCONNECTED CONSIDERING THEY ARE DEFECTIVE AND CAN'T BE REPLACED UNTIL 2001. *SLC
OWNER SEATED IN PASSENGER SEAT. SIDE AIR BAG DEPLOYED OWNER SUFFERED A DEEP ARM BRUISE.GM HAS BEEN CALLING OFFERING TO REFURNISH/TRADE A NEW DEVILLE. *ET
WITHIN 30 MILES OF SERVICE AIRBAG LIGHT COMING ON THE DRIVERS SIDE {DOOR} AIR BAG DISCHARGED PUSHING THE DRIVER SIDE WAYS, ALTHOUGH HELD IN PLACE BY SEAT BELT SYSTEM.RESULTING INJURIES ARE STILL UNDERGOING THERAPY/EVALUATION. LACK OF RESPONSE FROM CADILLAC TO DIAGNOSE CAUSE NOW EXCEEDS 5 MONTHS. *AK
WHILE DRIVING IN THE NEIGHBORHOOD CAME TO A COMPLETE STOP. UPON PULLING OUT ONTO THE ROAD DRIVER SIDE AIRBAG DEPLOYED. WAS NOT HIT BY ANYTHING. CONTACTED DEALER, AND HAD THE VEHICLE TOWED. *AK
DRIVERS SIDE DOOR AIRBAG EXPERIENCED FALSE DEPLOYMENT WHILE DRIVING. NLM
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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