Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Jun 10, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
10%
of 175 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2001 Cadillac Deville submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
AirbagsElectricalSteering
Filed Jun 10, 2019
THE DASHBOARD IS LITERALLY FALLING DOWN IN TO YOUR LEGS AND FEET. I HAD A LARGE PIECE FALL ON MY LEGS AND FEET WHILE DRIVING. I HAVE NEVER HAD ANY WORK DONE ON THE CAR WHERE THEY HAVE TO REMOVE THE DASHBOARD. THERE ARE PIECES OF BLACK PLASTIC THAT FALL OUT OF THE DASHBOARD AREA ALL THE TIME. I HAVE HAD TO TAPE THE LIGHT SWITCHES INTO PLACE WITH DUCT TAPE. AND THE RADIO AND A/C CONTROL AREA I HAVE PROPED UP WITH A SHELF BRACKET TO TRY AND HOLD IT IN PLACE. THE VEHICLE WAS IN MOTION ON A COUNTY ROAD WHEN THE LARGE PIECE FELL DOWN.
NHTSA ID
11218884
Incident
Mar 4, 2019
Mileage
115,000 mi
ElectricalSteering
Filed Sep 18, 2018
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE DRIVING. IN ADDITION, THE "CHECK SERVICE AIR LEVELING SYSTEM" AND "BATTERY CHARGING" WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT IT WAS DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
NHTSA ID
11130239
Incident
Sep 2, 2018
Mileage
90,000 mi
BrakesElectricalSteering
Filed Oct 7, 2015
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHEN THE VEHICLE WAS STARTED, THE BRAKE LIGHT WOULD REMAIN ILLUMINATE WHILE THE VEHICLE WAS BEING DRIVEN. WHILE TURNING THE STEERING WHEEL, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT STATED THE VEHICLE WOULD START AFTER MANIPULATING THE WIRING HARNESS UNDERNEATH THE FRONT DRIVER SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
NHTSA ID
10780467
Incident
May 1, 2015
Mileage
79,000 mi
Steering
Filed Oct 27, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED AND EXTREME FORCE WAS REQUIRED IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER STEERING PUMP, THE RACK AND THE PINION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.
NHTSA ID
10650488
Incident
Mar 3, 2014
Mileage
168,000 mi
Powertrain (other)Steering
Filed Aug 22, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING 6 MPH, THE VEHICLE JERKED, LOST POWER STEERING, AND STALLED. A WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA ID
10627452
Incident
Aug 20, 2014
Mileage
120,000 mi
BrakesSteering
Filed Aug 19, 2014
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT STATED THAT THE BRAKE PEDAL BECAME EXTREMELY DIFFICULT TO DEPRESS AND THE STEERING WHEEL LOCKED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A TREE AND THE AIR BAG DEPLOYED SHORTLY AFTERWARDS. THE VEHICLE DID NOT SHUT OFF AFTER THE CRASH AND CAUSED SPARKS AND FUEL FUMES TO ENTER THE CABIN OF THE VEHICLE. THE POLICE HAD TO CUT THE WIRES AND DETACH THE BATTERY IN ORDER TO TURN OFF THE VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BROKEN TAILBONE, A CRACKED STERNUM, AND BRUISES AND CONTUSIONS ACROSS THE CHEST. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/02/14*LJ UPDATED 3/2/15 *JS
NHTSA ID
10626425
Incident
Jun 18, 2011
SteeringSuspension
Filed Jun 17, 2014
I PUT MY CAR IN DRIVE AND IT FELT AND SOUNDED LIKE THE ENTIRE FRONT END FELL OUT,MY ELECTRIC SHOWS EVERYTHING WORKS , HAVE ALSO HAD WEIRD THING COME UP THAT I CAN NOT TURN SECURITY OFF, IT STARTED OVER HEATING I HAVE FIXED EVERYTHING BUT WILL STILL GET EXTREMELY HOT FOR NO REASON. *TR
NHTSA ID
10598935
Incident
Jun 12, 2014
Mileage
234,000 mi
ElectricalEngineSteering+1 more
Filed Jun 13, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED WHILE MAKING A TURN, THE POWER STEERING FAILED AS THE STEERING WHEEL BECAME EXTREMELY HARD TO MANEUVER. THE SERVICE ENGINE AND TRACTION CONTROL SENSOR ILLUMINATED INTERMITTENTLY MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED WITH BOTH SENSORS CONTINUING TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE MOTOR MOUNTS AND THE POWER STEERING HOSES. THE REPAIRS WERE PERFORMED TWICE BEFORE AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE CONSUMER STATED AFTER THE VEHICLE WAS SERVICED, IT STARTED VIBRATING. SHE RETURNED TO THE DEALER, WHERE THEY INFORMED HER THE MOTOR MOUNT NEEDED TO BE REPLACED. ALL FOUR POWER WINDOW MOTORS HAD TO BE REPLACED, AND THE SERVICE ENGINE SOON LIGHT ILLUMINATED. THE IGNITION NEEDED TO BE REPLACED, AND SHE WAS UNABLE TO START THE VEHICLE ON TWO OCCASIONS. THE ABS AND TRACTION SYSTEM FAILED. THE POWER STEERING HOSE LINE WAS REPLACED TWICE. UPDATED 07/16/14 UPDATED 08/11/14*LJ UPDATED 08/23/2017*CT
NHTSA ID
10598155
Incident
May 12, 2008
Mileage
80,000 mi
Steering
Filed Jun 17, 2008
100% STEERING FAILURE NO WARNING. LOCATED AT CADILLAC DEALER. *TR
NHTSA ID
10231350
Incident
Jun 8, 2008
Mileage
49,900 mi
Steering
Filed Aug 23, 2006
WHEN I PURCHASED MY CADILLAC, IT HAD 22,000 MILES ON IT. THERE WAS A "BUMPING" IN THE STEERING WHEN I TURNED AT SLOW SPEEDS. I COMPLAINED ABOUT IT ON SEVERAL OCCASIONS. 1. THE DEALER REPAIRED A BROKEN MOTOR MOUNT, DIDN'T FIX IT. 2. THE DEALER CHANGED THE RACK & PINION, DIDN'T FIX IT. 3. THE DEALER CHANGED THE TIE ROD ENDS, DIDN'T FIX IT. 4. AN INDEPENDENT MECHANIC TIGHTENED UP LOOSE BOLTS IN THE FRONT END, DIDN'T FIX IT. 5. FINALLY, I TOOK IT TO ANOTHER DEALER WHO TOLD ME THAT THE STEERING COLUMN WOULD HAVE TO BE CHANGED AND WOULD COST ABOUT $1,300. *JB WHEN I OBJECTED, BECAUSE I STILL AM NOT SURE IF THEY CAN FIX THE PROBLEM, THEY TOLD ME THAT IT MIGHT LOCK UP. WELL, I FEEL LIKE THAT SINCE THE PROBLEM HAS BEEN THERE SINCE I BOUGHT THE CAR, AND THEY HAVE TRIED UNSUCCESSFULLY MANY TIMES TO FIX IT, THEY SHOULD FIX IT FREE. OF COURSE THEY DON'T THINK SO. *JB
NHTSA ID
10166386
Incident
Aug 23, 2006
Mileage
23,000 mi
Steering
Filed Jun 24, 2003
DATES AND MILEAGE INFO PROVIDED ARE APPROXIMATE. TIE ROD FAILURE AT 32,000 MILES REPAIRED UNDER WARRANTY. COMPANY'S CUSTOMER SERVICE DEPT WILL NOT MOVE SAFETY CONCERNS TO A HIGHER LEVEL, NOR WILL THEY PROVIDE ASSURANCES ABOUT FUTURE SAFETY, NOR DO THEY OFFER ANY OTHER REMEDY TO PROVIDE A FEELING OF SAFETY AND PEACE OF MIND. PLEASE SEE E-MAILS SENT UNDER SEPARATE COVER TO EMAIL ADDRESS SHOWN ON YOUR SITE. *JB
NHTSA ID
10023645
Incident
May 15, 2003
Mileage
32,000 mi
Steering
Filed Dec 10, 2002
CONSUMER STATED THAT HAS HAD NUMEROUS PROBLEMS STEERING PROBLEMS. HAD RACK AND PINION REPLACED ON 02/7/02 ON 02/09 THE POWER STEERING PUMP FAILED AND WAS REPLACED. PUMP FAILED AGAIN ON 02/11. NO PROBLEMS UNTIL 12/4/02 WHEN POWER STEERING PUMP FAILED AGAIN. CONSUMER IS VERY CONCERNED BECAUSE IN ALL INSTANCES THE STEERING WHEEL HAS LOCKED UP WHILE DRIVING POSING A SAFETY HAZARD. TS
NHTSA ID
8024049
Incident
Feb 9, 2002
EngineFuel systemOther / unspecified+1 more
Filed Sep 17, 2002
WHILE IN MOTION, THE SERVICE LIGHTS ILLUMINATED. THE ENGINE SEEMED TO BOG DOWN, LOSE POWER AND JERK. CONSUMER TOOK VEHICLE TO DEALER AND WAS INFORMED A NEW ENGINE WAS NEEDED. *JG
NHTSA ID
567495
Incident
Jul 18, 2002
Steering
Filed Apr 16, 2002
WHILE DRIVING STEERING BECOMES INOPERABLE. VEHICLE MAKES A GRINDING NOISE. TOOK VEHICLE TO THE DEALER. DEALER STATED THAT IT IS THE STEERING COLUMN. PROBLEM HAS NOT BEEN REMEDIED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ID
8007707
Steering
Filed Sep 10, 2001
VEHICLE HAS STEERING PROBLEM WITH EXTREME ROUGHNESS AND A LOUD GRINDING NOISE WHEN THE STEERING WHEEL WAS TURNED.
NHTSA ID
563092
Steering
Filed Aug 24, 2001
WHILE DRIVING POWER STEERING WAS CHATTERING. TOOK VEHICLE TO DEALER, AND THEY WERE AWARE, BUT HAVE NOT FOUND A SOLUTION. *AK
NHTSA ID
895169
Incident
May 24, 2001
Steering
Filed Jun 13, 2001
WHILE DRIVING AND TURNING STEERING WHEEL SHARPLY TO RIGHT A CLICKING NOISE OCCURRS WITHIN STEERING COLUMN. NOISE DOES NOT HAPPEN WHEN VEHICLE IS DRIVEN STRAIGHT OR WHEN MAKING A LEFT TURN. DEALER IS AWARE OF PROBLEM , BUT STATES THAT THERE IS NO REMEDY. PLEASE GIVE ANY FURTHER DETAILS.*AK
NHTSA ID
890299
Steering
Filed May 17, 2001
THERE IS A MOANING SOUND AT VERY LOW SPEEDS WHEN THE WHEEL IS TURNED TO THE RIGHT AND VIBRATION ON THE PASSENGER'S SIDE UNDER THE FLOOR BOARD.
NHTSA ID
9002561
Incident
Apr 10, 2001
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own