ElectricalExterior lighting
Filed Apr 6, 2020
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED WHILE DRIVING 30 MPH, THE CONTACT ACTIVATED THE RIGHT TURN SIGNAL. THE INDICATOR BULB BURNED OUT AND BURNED THE HOUSING OF THE HEADLIGHT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLIGHT HOUSING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 39,700.*DT*JB
- NHTSA ID
- 11320304
- Incident
- Mar 30, 2020
- Mileage
- 39,700 mi
Exterior lightingOther / unspecifiedSteering
Filed Nov 26, 2019
WHEN I BOUGHT THE CAR THE OWNER TOLD ME THE POWER STEERING WAS BAD AND THAT THEY WOULD FIX IT. THEY REPLACED THE POWER STEERING PUMP BUT IT DIDN'T FIX THE ISSUE. WHEN I TOOK THE CAR TO GET INSPECTED SO I COULD GET IT TITLED, IT FAILED THE INSPECTION DUE TO A LEAK IN THE POWER STEERING HIGH PRESSURE LINE, THE REAR THIRD BRAKE LIGHT BEING BROKE, THE TOP MOTOR MOUNT FAILING AND BOTH THE FRONT AND BACK WHEEL BEARINGS BEING WORN. WHEN I TOOK THE CAR BACK TO THE DEALERSHIP, THE OWNER GOT IN MY FACE AND SHOVED ME MAKING ME LEAVE.
- NHTSA ID
- 11282518
- Incident
- Nov 26, 2019
Exterior lighting
Filed Mar 13, 2018
ALL THE DTS FROM 2007 TO 2012, HAVE A FAULTY 3RD BRAKE LIGHT ON THE TRUNK. THE LIGHT WORKS WHEN IT WANT TO AND THEY STOP LIGHTING WHEN IT WANTS TO.IT IS A FACTORY DEFECT.
- NHTSA ID
- 11078993
- Incident
- Apr 12, 2015
- Mileage
- 70,000 mi
Exterior lighting
Filed May 16, 2017
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED WHILE DRIVING, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 78,276.
- NHTSA ID
- 10985984
- Incident
- Jan 1, 2016
- Mileage
- 78,276 mi
Exterior lighting
Filed Oct 26, 2015
THE ISSUE WAS REGARDING THE FAILURE OF THE BALLASTS IN THE HID HEADLIGHTS WHICH, PER NTSB AND OTHER WEBSITES, HAS BEEN A SIGNIFICANT ISSUE WITH THIS AND OTHER GM MODELS. THE ISSUE SEEMS TO BE DIAGNOSED GENERALLY AS WATER BACKING DOWN THE HEADLIGHT ASSEMBLY INTO THE BALLAST CAUSING THE FAILURE. THERE IS ALSO A TSB ON THE ISSUE: HTTP://WWW.CADILLACFORUMS.COM/FORUMS/CADILLAC-DTS-FORUM-2006-THROUGH-2012/173283-TSB-FLICKERING-HEADLIGHTS.HTML AND PAGES OF THE NTSB FILINGS ABOUT THE HEADLAMPS ARE HERE HTTP://WWW.CARCOMPLAINTS.COM/CADILLAC/DTS/2006/LIGHTS/EXTERIOR_LIGHTING-3.SHTML AFTER BEING STOPPED TWICE BY LAW ENFORCEMENT FOR A HEADLAMP OUT, WE TOOK THE CAR TO RON CARTER CADILLAC IN HOUSTON, TEXAS WHERE WE WERE CHARGED ABOUT $850 TO REPLACE THE RIGHT FRONT BALLAST. THE LEFT ONE WAS ALSO JUST STARTING TO SHOW THE SAME PROBLEM SO I MADE THE CONTACT TO GM AND WAS WORKING WITH KIM. MY WIFE WAS JUST STOPPED THE OTHER DAY BY A POLICE OFFICER REGARDING THE LEFT LAMP. KIM WAS GOING TO CONTACT RON CARTER CADILLAC AND HAVE THEM CONTACT ME REGARDING THE LEFT LAMP AND WORK OUT A DEAL ON IS REPLACEMENT. I ASSUME KIM DID HER JOB BUT RON CARTER HAS NEVER TO THIS DAY CALLED US REGARDING THE LEFT LAMP. THEY ALSO HAD NO INTEREST IN WORKING WITH GM ON THE ORIGINAL RIGHT HEADLIGHT ISSUE SAYING IT WAS 'THE CUSTOMER'S PROBLEM TO WORK WITH GM'.
- NHTSA ID
- 10785963
- Incident
- Oct 26, 2015
- Mileage
- 64,000 mi
Exterior lighting
Filed Jan 29, 2014
WHILE DRIVING ON THE INTERSTATE AT NIGHT AT 70 MPH, BOTH HEADLIGHTS FLICKERED THEN TURNED OFF. THE LIGHTS CAME BACK ON AFTER CYCLING TO AUTOMATIC LIGHT CONTROL SWITCH OFF THEN BACK ON. A FEW MINUTES LATER, THEY TURN OFF AGAIN. THIS DANGEROUS SITUATION HAS REPEATED NUMEROUS TIMES TONIGHT. *TR
- NHTSA ID
- 10562144
- Incident
- Jan 29, 2014
- Mileage
- 127,120 mi
ElectricalExterior lighting
Filed Mar 14, 2013
DAYTIME RUNNING LAMP (DRL) / TURN SIGNAL BULB APPEARS TO HAVE MELTED THE HEADLIGHT HOUSING. BULB FAILURE CAUSED OWNER TO DISCOVER PROBLEM. MELTED HOUSING WILL NO LONGER ACCEPT BULB FIXTURE. THIS SEEMS FLAWED AND RESULTS IN A SAFETY ISSUE WHERE TURN SIGNAL ON FRONT OF CAR IS INOPERABLE WITHOUT EXPENSIVE REPLACEMENT OF ENTIRE HEADLIGHT HOUSING. NEW HOUSING MAY NOT SOLVE HEATING PROBLEM THAT CAUSES MELTING. THIS PROBLEM, AND SIMILAR CONSEQUENCES OF EXCESS LAMP HEAT, IS REPORTED BY OTHER OWNERS ON THE CADILLAC FORUM. *TR
- NHTSA ID
- 10502734
- Incident
- Mar 13, 2013
- Mileage
- 36,300 mi
Exterior lighting
Filed Apr 18, 2012
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE FRONT PASSENGER SIDE HEADLIGHT STOPPED ILLUMINATING. THE CONTACT STOPPED THE VEHICLE AND SHUT IT OFF. UPON RESTART, THE HEADLIGHT BEGAN ILLUMINATING AS NORMAL. THE FAILURE RECURRED OFTEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THE ENTIRE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THEY WOULD ONLY PAY FOR HALF OF THE REPAIR COSTS. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 29,560.
- NHTSA ID
- 10455665
- Incident
- Mar 28, 2012
- Mileage
- 27,000 mi
Exterior lighting
Filed Feb 10, 2012
MY LENS COVERING IS DISCOLORING AND HAS BECOME CLOUDED OVER. THIS WAS BROUGHT TO THE DEALERS ATTENTION UNDER WARRANTY. HE SAID THIS IS NOT COVERED. HOW CAN THIS BE WHEN NOW THE HEADLIGHTS ARE SIGNIFICANTLY LESS EFFECTIVE THROUGH THIS CLOUDY LENS. OTHER CADILLAC OWNERS IN THE DEALER HEAR MY CONVERSATION AND THEY HAD THE SAME PROBLEM. THEY HAD THE LENS REPLACED AT A COST OF OVER $350. A BLIND EYE SEEMS TO BE A TRUE SAFETY ISSUE THAT SHOULD BE A RECALL ITEM. *TR
- NHTSA ID
- 10447358
- Incident
- Jan 18, 2012
- Mileage
- 50,000 mi
Exterior lighting
Filed Sep 6, 2011
HEADLAMPS WOULD FLICKER AND GO OUT INTERMEADLY THEN THE OTHER NIGHT THEY DID THIS AND BOTH WENT OUT I WAS DRIVING ON A DARK ROAD AND COULD HAVE HAD A SERIOUS ACCIDENT ALOT OF DTS OWNER HAVE ALSO REPORTED THIS PROBLEM. *TR
- NHTSA ID
- 10423890
- Incident
- Jul 13, 2010
- Mileage
- 68,258 mi
ElectricalExterior lighting
Filed Dec 10, 2010
LIKE MANY OTHER CADDY OWNERS ARE HAVING PROBLEMS WITH THE TWILIGHT SENSORS OPERATION. PROBLEM BEING THE HEADLAMPS COME ON TOO EARLY AND GO OFF TOO LATE RESULTING IN A DIMMING OF THE INTERIOR DASH ILLUMINATION. THIS CAUSES THE DRIVER NOT TO BE ABLE TO DETERMINE VEHICLE SPEED...ESPECIALLY IF ITS STILL BRIGHT ENOUGH OUT FOR SUN GLASSES TO BE USED. MY 2007 DTS AND OTHERS. SEE THIS LINK ALSO HTTP://WWW.CADILLACFORUMS.COM/FORUMS/CADILLAC-FORUM/T-92975.HTML I HAD MY CAR TO THE GARAGE JUST TODAY AND THEY DID NOTHING TO FIX THIS SAFETY ISSUE. NOT GOING TO ARGUE WITH THEM ANY MORE.... SOMETHING MUST BE DONE TO HELP US. THE RENTAL DTS I HAD WHILE MY CAR WAS IN "REPAIR" DID NOT HAVE THE SAME PROBLEM YET THEY SAID MY CAR TWILIGHT WAS "OK". THANKS
- NHTSA ID
- 10371315
- Incident
- Aug 12, 2007
- Mileage
- 112 mi
Exterior lighting
Filed Nov 23, 2010
THE LEFT HEADLAMP ASSEMBLY HAD TO BE REPLACED DUE TO CORROSION. APPROXIMATELY A MONTH LATER THE RIGHT HEADLAMP HAD TO BE REPLACED FOR THE SAME REASON. I HAVE SUBSEQUENTLY HAVE LEARNED THAT CADILLAC PUT OUT A BULLETIN, DOCUMENT ID #08014A, THAT ADDRESSES THE PROBLEM WITH CORROSION IN THE HEADLIGHTS. IF THE HEADLIGHTS FAILED OUT AT NIGHT, IN THE RAIN, CLEARLY IT IS A SAFETY ISSUE.
- NHTSA ID
- 10367692
- Incident
- Jun 23, 2010
- Mileage
- 57,000 mi
Interior & seatsExterior lighting
Filed Feb 21, 2008
LIKE MANY OTHER CADDY OWNERS ARE HAVING PROBLEMS WITH THE TWILIGHT SENSORS OPERATION. PROBLEM BEING THE HEADLAMPS COME ON TOO EARLY AND GO OFF TOO LATE RESULTING IN A DIMMING OF THE INTERIOR DASH ILLUMINATION. THIS CAUSES THE DRIVER NOT TO BE ABLE TO DETERMINE VEHICLE SPEED...ESPECIALLY IF ITS STILL BRIGHT ENOUGH OUT FOR SUN GLASSES TO BE USED. MY 2007 DTS AND OTHERS. SEE THIS LINK ALSO HTTP://WWW.CADILLACFORUMS.COM/FORUMS/CADILLAC-FORUM/T-92975.HTML I HAD MY CAR TO THE GARAGE JUST TODAY AND THEY DID NOTHING TO FIX THIS SAFETY ISSUE. NOT GOING TO ARGUE WITH THEM ANY MORE.... SOMETHING MUST BE DONE TO HELP US. THE RENTAL DTS I HAD WHILE MY CAR WAS IN "REPAIR" DID NOT HAVE THE SAME PROBLEM YET THEY SAID MY CAR TWILIGHT WAS "OK". THANKS *TR
- NHTSA ID
- 10218799
- Incident
- Feb 21, 2008
- Mileage
- 1,200 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.