RoadVitals

2003 Cadillac Escalade Ext Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Dec 8, 2014
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 22, 2004

What this page shows

Our database holds 15 NHTSA owner-reported complaints for the 2003 Cadillac Escalade Ext. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–15 of 15

Brakes
Filed Dec 8, 2014

BRAKE PEDDLE WENT TO THE FLOOR. DEALER DIAGNOSED RUSTED BRAKE LINES. *TR

NHTSA ID
10662912
Incident
Nov 28, 2014
Mileage
145,000 mi
Brakes
Filed Jul 12, 2014

I HAD JUST LEFT MY HOME AND AT THE FIRST STOP SIGN THE BRAKES FAILED, THE PEDAL WENT TO THE FLOOR, USED EMERGENCY BRAKE TO STOP. RETURNED HOME AND FOUND BRAKE FLUID COMING FROM THE LEFT FRONT FRAME AREA UNDER THE MASTER CYLINDER. PULLED WHEEL OFF AND THE STEEL BRAKE LINE HAD RUPTURED. ALL BRAKE LINES SEVERELY RUSTED. NOT SAFE TO DRIVE. I HAVE FOUR OTHER CARS AND NONE HAVE BRAKE LINES RUSTED LIKE THESE. SUSPECT MATERIAL USED TO MAKE BRAKE LINES NOT TO SPECIFICATION RESULTING IN SEVER CORROSION.. *TR

NHTSA ID
10610072
Incident
Jul 11, 2014
Mileage
127,527 mi
Driver assistance
Filed Jul 8, 2014

WHILE DRIVING THE VEHICLE IT APPEARS THE VEHICLE SPEED IS NOT RESPONDING TO THE ACCELERATOR. YOU PUSH DOWN ON THE ACCELERATOR TO INCREASE SPEED WHILE IN TRAFFIC AND NOTHING HAPPENS. THIS HAS OCCURRED AT LEAST 3 TIMES SINCE WE PURCHASED THE VEHICLE ON JUNE 17 OF THIS YEAR. DEALER STATES THERE ARE NO CODES OR HISTORY OF CODES IN THE VEHICLES COMPUTER. LEFT IT THERE FOR A DAY BUT THEY COULD NOT REPRODUCE THE PROBLEM. WHAT NOW. *JS

NHTSA ID
10609048
Incident
Jun 25, 2014
Mileage
70,122 mi
Brakes
Filed Jul 19, 2013

BRAKE PEDAL WENT TO THE FLOOR AND SUBSEQUENTLY LOST ALL BRAKE FLUID. CAUSE WAS A CORRODED REAR, STEEL (HARD) BRAKE LINE ALONG THE FRAME. *TR

NHTSA ID
10525822
Incident
Jul 15, 2013
Mileage
190,000 mi
Brakes
Filed Jan 3, 2013

2003 CADILLAC ESCALADE EXT. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM FAILURE IN VEHICLE. *SMD THE CONSUMER STATED ON TWO OCCASIONS, HE EXPERIENCED BRAKE SYSTEM FAILURE WHICH WAS RELATED TO OXIDATION AND RUST DAMAGE TO THE BRAKE LINES (METAL TUBING) AND SUBSEQUENT LOSS OF BRAKE FLUID. THE FIRST TIME THE INCIDENT OCCURRED, THE CONSUMER WAS INFORMED THE BRAKE LINES WERE ROTTED AND THE LINES AS WELL AS THE HOSES NEEDED TO BE REPLACED. THE SECOND INCIDENT OCCURRED OVER A YEAR LATER, WHERE 14 ADDITIONAL LINES SHOWED SIGNS OF RUST. A PATCH JOB WAS PERFORMED TO RETURN BRAKING CAPACITY. *JB

NHTSA ID
10491141
Incident
Sep 21, 2011
Mileage
124,371 mi
Engine
Filed Oct 2, 2012

FOUND HALF OF EXHAUST MANIFOLD BOLTS BROKEN AND CANNOT GET INSPECTED NOW. *TR

NHTSA ID
10478392
Incident
Jun 8, 2011
Mileage
96,000 mi
BrakesOther / unspecified
Filed Aug 30, 2012

2003 CADILLAC ESCALADE EXT METAL BRAKE LINE PROBLEM. I NOTICED A LEAK AND I TOOK MY TRUCK IN TO BE CHECKED OUT. THE SERVICE TECH ADVISED THAT THE METAL BRAKE LINE WAS CORRODED AND NEEDED TO BE REPLACED. I QUESTIONED HOW CAN THAT HAPPEN? WHY WASN'T IT NOTICED DURING PREVIOUS SERVICE? WHAT CAUSED THE PROBLEM? CAN THIS HAPPEN AGAIN? I REQUESTED INVESTIGATION OF PARTS AND VERIFICATION OF RECALLS. "I WAS TOLD THAT BATTERY ACID DRIPPED ON LINE". I WOULD LIKE TO FILE THIS COMPLAINT BECAUSE THE ANSWER I RECEIVED DOES NOT MAKE ANY SENSE, ESPECIALLY IF ALL SERVICE AND WORK DONE TO MY ESCALADE EXT TRUCK WERE COMPLETED MY THE DEALER. MY BATTERY HAD NO CORROSION AND I DO NOT LIVE INSALT BELT STATE. I FEEL THIS BRAKE LINE PROBLEM IS A DEFECT. THIS PROBLEM OCCURRED SUDDENLY, WITH NO WARNING. *TR

NHTSA ID
10473019
Incident
Aug 17, 2012
ElectricalFuel systemPowertrain (other)+1 more
Filed Jul 14, 2010

TL* THE CONTACT OWNS A 2003 CADILLAC EXT ESCALADE. THE CONTACT STATED THE VEHICLE WOULD EXHIBIT NUMEROUS ELECTRICAL FAILURES. WHEN THE VEHICLE WAS FIRST PURCHASED, THE INSTRUMENT PANEL OVERHEATED AND FAILED AS SOON AS HE DROVE FROM THE LOT. THE DEALER REPLACED THE INSTRUMENT PANEL AT THE MANUFACTURER'S EXPENSE. IN ADDITION, THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS AND WITHOUT WARNING ON AT LEAST TWELVE OCCASIONS. THE DEALER ADVISED THERE WAS A SHORT IN THE MAIN WIRING HARNESS. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT HAS HAD NUMEROUS UNKNOWN REPAIRS MADE TO THE VEHICLE TO NO AVAIL. THE FAILURE AND CURRENT MILEAGES WERE 168,000. UPDATED 10/25/10 *BF THE CONSUMER STATED THE INSTRUMENT PANEL WENT OUT, THE IGNITION SWITCH, FUEL PUMP AND POWER STEERING MOTOR FAILED. ALSO, THE TRANSMISSION WAS ROUGH AND SHIFTING HARD. UPDATED 10/27/10

NHTSA ID
10343178
Incident
Mar 10, 2006
Mileage
168,000 mi
ElectricalFuel systemSteering
Filed Jul 12, 2010

TL*THE CONTACT OWNS A 2003 CADILLAC ESCALADE EXT. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 75 TO 80 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE FUEL PUMP. THE VEHICLE WAS REPAIRED UNDER THE SERVICE WARRANTY. THE FAILURE OCCURRED ON TWELVE OCCASIONS AND REPLACED SIX TIMES UNDER THE WARRANTY. IN ADDITION, WHEN THE VEHICLE WAS FIRST PURCHASED THE INSTRUMENT PANEL WAS REPLACED BY AN AUTHORIZED DEALER DUE TO FAILURE. THE POWER STEERING HAD ALSO BEEN REPLACED ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE RECENT FUEL PUMP FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000. UPDATED 09/01/10. *LJ THE CONSUMER STATED ALL THE FAILURES WERE ELECTRICAL RELATED. THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 09/14/10

NHTSA ID
10342574
Incident
Jun 10, 2006
Mileage
37,000 mi
Body & structure
Filed Sep 20, 2007
1 injury reported

TL*THE CONTACT OWNS A 2003 CADILLAC ESCALADE EXT. THE CONTACT STATED THAT WHILE LOADING HIS TAILGATE WITH 12 BAGS OF 40 POUND WOOD CHIPS, HE HEARD A POPPING SOUND . THE CONTACT THEN LOADED A 13 POUND BAG ONTO THE TAILGATE AND APPROXIMATELY 8 TO 10 BAGS FELL ONTO HIS LEFT LEG AND FOOT. HE SUSTAINED MAJOR INJURES TO HIS LEFT LEG AND FOOT, WHICH RESULTED IN THREE SURGERIES. THE TAILGATE CABLES WERE REPLACED PRIOR TO THE INCIDENT DUE TO RECALL NUMBER 04007 AND AGAIN AFTER THE INCIDENT. THE CURRENT MILEAGE WAS 21,000 AND FAILURE MILEAGE WAS 17,000. UPDATED 12-12-2007 *BF UPDATED 12/12/07 *TR

NHTSA ID
10203536
Incident
Feb 13, 2007
Mileage
17,000 mi
Electrical
Filed Feb 14, 2007
Fire reported

12/24/06 I HAD A CAR FIRE AT MY HOUSE, GENERAL MOTORS HAS BEEN JERKING ME AROUND FOR OVER A MONTH NOW REGARDING THERE LIABILITY FOR THE FIRE. 2/13/07 THEY ACCEPTED LIABILITY OF THE FIRE OVER THE PHONE TO ME. I FAXED TO THEM ALL THE DOCUMENTS THEY ASKED FOR. NOW TODAY 2/14/07 THEY ARE DENYING LIABILITY AS WELL AS THE SUPERVISOR DENYING IT WILL NOT SPEAK TO ME ABOUT THIS MATTER. I FEEL LIKE THIS IS ANOTHER EXAMPLE OF A BIG COMPANY TAKING ADVANTAGE OF THE WORKING PUBLIC. *NM

NHTSA ID
10182537
Incident
Dec 24, 2006
Mileage
62,000 mi
Electrical
Filed Jan 30, 2007
Fire reported

MY 2003 CADILLAC ESCALADE EXT. WAS PARKED AT 10:30 DECEMBER 23. 2006 IN MY DRIVEWAY, ABOUT 9-9:15 ON DECEMBER 24, 2006 THE TRUCK IGNITED ITSELF ON FIRE. THE TRUCK IS SEVERELY BURNED AS WELL AS MY WIFE'S 2006 MERCEDES BENZ AS WELL AS MY PROPERTY. *JB

NHTSA ID
10181087
Incident
Dec 24, 2006
Mileage
62,000 mi
AirbagsBrakes
Filed Mar 22, 2005
Crash reported2 injuries reported

WAS EXITING THE HUTCHINSON RIVER PKWY, SOUTH IN PELHAM, NY. ATTEMPTED TO APPLY THE BRAKES AND THE PEDAL WENT STRAIGHT TO THE FLOOR! I WAS UNABLE TO STOP, HIT ANOTHER CAR IN THE REAR AND HAD TO STEER INTO A UTILITY POLE TO AVOID AN ACTIVE INTERSECTION.

NHTSA ID
10114465
Incident
Mar 15, 2005
Mileage
34,500 mi
BrakesDriver assistance
Filed Nov 5, 2004

SAFETY-RELATED DEFECT IN THE STABILITY/TRACTION SYSTEM. STABILITRAK COMBINES ANTILOCK BRAKE, TRACTION AND STABILITY CONTROL SYSTEM. *BF THE VEHICLE TRACTION CONTROL SYSTEM COMMANDED THE BRAKED BE APPLIED TO THE FRONT LEFT WHEEL WHEN IT SHOULDN'T HAVE. THIS PROBLEM OCCURS WHEN THE VEHICLE IS GOING UPHILL OR DOWNHILL. THE VEHICLE WAS TAKEN TO THE DEALER WHO RE-SOLDERED THE ABS MOTOR. THE BRAKING OF ONE WHEEL HAS BEEN LESS VIOLENT BUT PERSIST NONETHELESS. *NM

NHTSA ID
10099694
Incident
Jan 1, 1901
Powertrain (other)
Filed Apr 22, 2004

DRIVELINE "CLUNK" #99-04-20-002B-(08/21/2003) - PER GM ADVISORY BULLETIN TO DEALER- PERSISTENT-NO RESOLVE BY GM CHARACTERIZED AS A "DESIGN CHARACTERISTIC" BY GM REPRESENTATIVE.*AK

NHTSA ID
10067686
Incident
Dec 23, 2003

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .