RoadVitals

2003 Cadillac Escalade Ext

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Dec 8, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 17, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
3 injuries, 0 deaths reported

Overview

Our database contains 15 NHTSA owner-reported complaints for the 2003 Cadillac Escalade Ext, most frequently naming the brakes, electrical and fuel system categories. 2 safety recalls have been issued covering this model year; and 88 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes730.4%
  • Electrical417.4%
  • Fuel system28.7%
  • Driver assistance28.7%
  • Powertrain (other)28.7%
  • Steering28.7%
  • Engine14.3%
  • Body & structure14.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
04V129000

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

Mar 17, 2004
3,662,211 units potentially affected
The defect: ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE GALVANIZED STEEL TAILGATE SUPPORT CABLES THAT RETAIN THE TAILGATE IN THE FULL OPEN (HORIZONTAL) POSITION MAY CORRODE, WEAKEN, AND EVENTUALLY FRACTURE. IF BOTH CABLES FRACTURED, THE TAILGATE WOULD SUDDENLY DROP AND STRIKE THE TOP SURFACE OF THE REAR BUMPER.
The risk: ANYONE SITTING OR STANDING ON THE HORIZONTAL SURFACE OF THE TAILGATE WHEN BOTH CABLES FRACTURED COULD BE INJURED BY FALLING FROM THE TAILGATE. ON VEHICLES THAT HAVE HAD THE BUMPER REMOVED, THE TAILGATE MAY DROP EVEN LOWER. ADDITIONALLY, IF THERE IS CARGO ON THE TAILGATE THE CARGO MAY FALL OFF IF THE SUPPORT CABLES FRACTURE.
The remedy: DEALERS WILL REPLACE THE CABLES. INTERIM OWNER NOTIFICATION BEGAN ON APRIL 7, 20004. THE RECALL BEGAN ON SEPTEMBER 24, 2004, WHEN REPLACEMENT PARTS WERE AVAILABLE, AND WILL CONTINUE THROUGH OCTOBER 29, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463, OR VISIT WWW.MYGMLINK.COM, AND ENTER YOUR VEHICLE IDENTIFICATION NUMBER.
GENERAL MOTORS CORP.Manufacturer number 04007View on NHTSA.gov
04V045000

SERVICE BRAKES, HYDRAULIC

Feb 4, 2004
68,875 units potentially affected
The defect: CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.
The risk: CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SEAT FRACTURE.
The remedy: DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.
GENERAL MOTORS CORP.Manufacturer number 04004View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 15
Brakes
Filed Dec 8, 2014

BRAKE PEDDLE WENT TO THE FLOOR. DEALER DIAGNOSED RUSTED BRAKE LINES. *TR

NHTSA ID
10662912
Incident
Nov 28, 2014
Mileage
145,000 mi
Brakes
Filed Jul 12, 2014

I HAD JUST LEFT MY HOME AND AT THE FIRST STOP SIGN THE BRAKES FAILED, THE PEDAL WENT TO THE FLOOR, USED EMERGENCY BRAKE TO STOP. RETURNED HOME AND FOUND BRAKE FLUID COMING FROM THE LEFT FRONT FRAME AREA UNDER THE MASTER CYLINDER. PULLED WHEEL OFF AND THE STEEL BRAKE LINE HAD RUPTURED. ALL BRAKE LINES SEVERELY RUSTED. NOT SAFE TO DRIVE. I HAVE FOUR OTHER CARS AND NONE HAVE BRAKE LINES RUSTED LIKE THESE. SUSPECT MATERIAL USED TO MAKE BRAKE LINES NOT TO SPECIFICATION RESULTING IN SEVER CORROSION.. *TR

NHTSA ID
10610072
Incident
Jul 11, 2014
Mileage
127,527 mi
Driver assistance
Filed Jul 8, 2014

WHILE DRIVING THE VEHICLE IT APPEARS THE VEHICLE SPEED IS NOT RESPONDING TO THE ACCELERATOR. YOU PUSH DOWN ON THE ACCELERATOR TO INCREASE SPEED WHILE IN TRAFFIC AND NOTHING HAPPENS. THIS HAS OCCURRED AT LEAST 3 TIMES SINCE WE PURCHASED THE VEHICLE ON JUNE 17 OF THIS YEAR. DEALER STATES THERE ARE NO CODES OR HISTORY OF CODES IN THE VEHICLES COMPUTER. LEFT IT THERE FOR A DAY BUT THEY COULD NOT REPRODUCE THE PROBLEM. WHAT NOW. *JS

NHTSA ID
10609048
Incident
Jun 25, 2014
Mileage
70,122 mi
Brakes
Filed Jul 19, 2013

BRAKE PEDAL WENT TO THE FLOOR AND SUBSEQUENTLY LOST ALL BRAKE FLUID. CAUSE WAS A CORRODED REAR, STEEL (HARD) BRAKE LINE ALONG THE FRAME. *TR

NHTSA ID
10525822
Incident
Jul 15, 2013
Mileage
190,000 mi
Brakes
Filed Jan 3, 2013

2003 CADILLAC ESCALADE EXT. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM FAILURE IN VEHICLE. *SMD THE CONSUMER STATED ON TWO OCCASIONS, HE EXPERIENCED BRAKE SYSTEM FAILURE WHICH WAS RELATED TO OXIDATION AND RUST DAMAGE TO THE BRAKE LINES (METAL TUBING) AND SUBSEQUENT LOSS OF BRAKE FLUID. THE FIRST TIME THE INCIDENT OCCURRED, THE CONSUMER WAS INFORMED THE BRAKE LINES WERE ROTTED AND THE LINES AS WELL AS THE HOSES NEEDED TO BE REPLACED. THE SECOND INCIDENT OCCURRED OVER A YEAR LATER, WHERE 14 ADDITIONAL LINES SHOWED SIGNS OF RUST. A PATCH JOB WAS PERFORMED TO RETURN BRAKING CAPACITY. *JB

NHTSA ID
10491141
Incident
Sep 21, 2011
Mileage
124,371 mi
Engine
Filed Oct 2, 2012

FOUND HALF OF EXHAUST MANIFOLD BOLTS BROKEN AND CANNOT GET INSPECTED NOW. *TR

NHTSA ID
10478392
Incident
Jun 8, 2011
Mileage
96,000 mi
BrakesOther / unspecified
Filed Aug 30, 2012

2003 CADILLAC ESCALADE EXT METAL BRAKE LINE PROBLEM. I NOTICED A LEAK AND I TOOK MY TRUCK IN TO BE CHECKED OUT. THE SERVICE TECH ADVISED THAT THE METAL BRAKE LINE WAS CORRODED AND NEEDED TO BE REPLACED. I QUESTIONED HOW CAN THAT HAPPEN? WHY WASN'T IT NOTICED DURING PREVIOUS SERVICE? WHAT CAUSED THE PROBLEM? CAN THIS HAPPEN AGAIN? I REQUESTED INVESTIGATION OF PARTS AND VERIFICATION OF RECALLS. "I WAS TOLD THAT BATTERY ACID DRIPPED ON LINE". I WOULD LIKE TO FILE THIS COMPLAINT BECAUSE THE ANSWER I RECEIVED DOES NOT MAKE ANY SENSE, ESPECIALLY IF ALL SERVICE AND WORK DONE TO MY ESCALADE EXT TRUCK WERE COMPLETED MY THE DEALER. MY BATTERY HAD NO CORROSION AND I DO NOT LIVE INSALT BELT STATE. I FEEL THIS BRAKE LINE PROBLEM IS A DEFECT. THIS PROBLEM OCCURRED SUDDENLY, WITH NO WARNING. *TR

NHTSA ID
10473019
Incident
Aug 17, 2012
ElectricalFuel systemPowertrain (other)+1 more
Filed Jul 14, 2010

TL* THE CONTACT OWNS A 2003 CADILLAC EXT ESCALADE. THE CONTACT STATED THE VEHICLE WOULD EXHIBIT NUMEROUS ELECTRICAL FAILURES. WHEN THE VEHICLE WAS FIRST PURCHASED, THE INSTRUMENT PANEL OVERHEATED AND FAILED AS SOON AS HE DROVE FROM THE LOT. THE DEALER REPLACED THE INSTRUMENT PANEL AT THE MANUFACTURER'S EXPENSE. IN ADDITION, THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS AND WITHOUT WARNING ON AT LEAST TWELVE OCCASIONS. THE DEALER ADVISED THERE WAS A SHORT IN THE MAIN WIRING HARNESS. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT HAS HAD NUMEROUS UNKNOWN REPAIRS MADE TO THE VEHICLE TO NO AVAIL. THE FAILURE AND CURRENT MILEAGES WERE 168,000. UPDATED 10/25/10 *BF THE CONSUMER STATED THE INSTRUMENT PANEL WENT OUT, THE IGNITION SWITCH, FUEL PUMP AND POWER STEERING MOTOR FAILED. ALSO, THE TRANSMISSION WAS ROUGH AND SHIFTING HARD. UPDATED 10/27/10

NHTSA ID
10343178
Incident
Mar 10, 2006
Mileage
168,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

DOR-K5Y9W-11

AIR BAGS; ELECTRICAL SYSTEM

All applicable vehicle applications are without Electronic Accessory Control System option. This communication is to return unsold inventory because some product sold in 2016 may not have coil harness wound in a centered condition as an assembly aid. If installer does not center the rotations of the assembly during replacement process in accordance with applicable AllData service and repair procedure, post-install turning of the steering wheel will trigger the air bag warning light of the vehicle.

PIC5953A

EQUIPMENT:ELECTRICAL

This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

PIP5226A

EQUIPMENT

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.

03-08-46-004R

EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)

PIP5232B

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.

09-09-40-001C

SEAT BELTS; SEAT BELTS:FRONT:BUCKLE ASSEMBLY

This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Cadillac Escalade Ext by model year
YearComplaintsRecallsInvestigationsIssue Index
2014000—
2013131—
2012131—
2011341—
2010131—
2009351—
2008144361.8
2007165358.9
2006010—
2005510—
2004112044.1
2003Viewing152052.2
2002221147.5

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.