Visibility
Filed May 16, 2023
Sunroof flew off while driving. The adhesive bond between the glass and the metal frame debonded and the sunroof glass completely separated from the vehicle. Webasto Hollandia 700 series sunroof, Serial Number 0524386. A recall was already done for this defective product but Webasto will not fix this one because they claim this sunroof is a "different series" than what is covered by the recall, which is supposed to start with 06. I think this is just an excuse to get out of fixing the vehicle. The vehicle has no interior roof other than the small fabric slider that was there to protect the glass. The contact stated that Webasto finally agreed to send a replacement but the cost of the repair was not covered.
- NHTSA ID
- 11522297
- Incident
- Apr 4, 2023
Airbags
Filed May 23, 2019
TL* THE CONTACT OWNS A 2001 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE SITTING IN THE FRONT DRIVER SIDE SEAT WITH THE VEHICLE OFF AND KEY OUT OF THE IGNITION, THE SIDE AIR BAG DEPLOYED WITHOUT AN IMPACT. THERE WAS A LOUD BOOM AND A GRAY SUBSTANCE EMITTED FROM THE AIR BAGS. THE FOLLOWING MORNING, THE SEAT BELT ANCHOR FRACTURED. THE DRIVER SUSTAINED A LOSS OF HEARING IN THE LEFT EAR, 3 NECK FRACTURES, ABRASIONS ON THE ARMS AND LEGS THAT REQUIRED MEDICAL ATTENTION. A MEDICAL INCIDENT REPORT WAS FILED. THE DEALER ROBERTS AUTO MALL (19 PARK LN, DOWNINGTOWN, PA 19335, (610) 269-8200) WAS MADE AWARE OF THE FAILURE BUT STATED THAT THE FAILURE EXPERIENCED COULD NOT HAVE HAPPENED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
- NHTSA ID
- 11209476
- Incident
- May 30, 2016
- Mileage
- 140,000 mi
I RECEIVED A RECALL NOTICE IN THE MAIL.
- NHTSA ID
- 11044824
- Incident
- Aug 10, 2015
- Mileage
- 160,600 mi
Tires & wheels
Filed Nov 7, 2014
PRESSURE OF TIRES DAMAGING RIMS AND WHEELS. HAD TO REPLACE TIRES EACH YEAR. *TR
- NHTSA ID
- 10653415
- Incident
- Jan 17, 2014
- Mileage
- 125,000 mi
CAR STARTS WITH SEVERAL TURNING OF THE KEY. IT CAN TAKE UP TO 2+ MINUTES. I HAVE NO CONVIDENCE IN MY CAR ANYMORE. IT SUCH A FRUSTRATING EXPERIENCE. *TR
- NHTSA ID
- 10653406
- Incident
- Jul 9, 2014
- Mileage
- 125,000 mi
Electrical
Filed Oct 20, 2014
TAKES SEVERAL TURNS OF THE IGNITION TO START. SLOW LEAK DUE TO RIM PRESSURE ON TIRES. *TR
- NHTSA ID
- 10648912
- Incident
- Oct 15, 2014
BrakesOther / unspecified
Filed Oct 8, 2014
HAVE TO TURN IGNITION ON SEVERAL TIMES TO START. RIMS PRESSURING TIRES. *TR
- NHTSA ID
- 10643414
- Incident
- Jul 9, 2014
- Mileage
- 300,000 mi
Electrical
Filed Jul 1, 2014
TL* THE CONTACT OWNS A 2001 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS A SUDDEN LOSS ON ENGINE POWER AS THE ELECTRONIC THROTTLE CONTROL WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE WAS 37,000 AND CURRENT MILEAGE WAS 42,000. UPDATED 08-20-14 *BF UPDATED 09/15/2014 *JS
- NHTSA ID
- 10607283
- Incident
- Jun 5, 2012
- Mileage
- 37,000 mi
Driver assistanceElectricalSteering
Filed Nov 22, 2010
I TRADED MY 97 LINCOLN TOWN CAR FOR A 01 CADILLAC SEVILLE WITH THE NORTH STAR MOTOR,UPON LEAVING THE CAR LOT,I NOTICED THE STEREO WAS REAL STATIC WHEN I HIT THE SLIGHTEST BUMP IN THE ROAD..I THEN TURNED AROUND AND TOOK IT RIGHT BACK..IT WAS THE BOSE AMP..(FOUND OUT 3 WEEKS LATER)(DEALER PAID FOR REPAIR,)THE VERY NEXT DAY ..I HEARD A CLICKING WHILE TURNING RIGHT,,TOOK BACK TO THE DEALER ..IT WOULDN'T DO IT THEN,,I WAS TOLD TO PUT POWER STEERING FLUID IN IT..DROVE IT TO KY THAT WEEKEND(I LIVE IN GA) NOTICED A HUMMING NOISE IN THE LEFT FRONT WHEEL,,HAD TO REPLACE THE WHEEL HUB,,,THEN NOTICED POWER STEERING FLUID KEPT GOING DOWN,,HAD TO REPLACE THE HYDRAULIC HOSE,, A COUPLE OF TIMES I WOULD TURN THE KEY AND IT WOULDN'T START,,NO LIGHTS NO NOTHING..TURN THE KEY TO OFF POSITION,,WAIT TRY AGAIN ,,STILL NO START,,TRIED A THIRD TIME STARTED NO PROBLEM,,,IS THERE A GLITCH WITH THE IGNITION SWITCH???NOW IM HEARING THE CLICKING AGAIN WHEN I TURN RIGHT...IS THIS GOING TO COST ME MORE MONEY,,,I ALWAYS THOUGHT CADILLAC WAS THE BEST MONEY COULD BUY ,,BECAUSE OF THE FACT THEY USE TOP OF THE LINE PARTS ( THEREFORE EXPENSIVE CARS) SO YOU WONT HAVE TO WORRY,ABOUT BREAKING DOWN AND HAVING TO KEEP PUTTING MONEY IN THEM.. CADILLAC SHOULD BACK THEIR PRODUCTS WITH THE PRIDE THEY EXPECT US CONSUMERS TO HAVE WHILE DRIVING THEM.....I SHOULD HAVE KEPT MY LINCOLN. *TR
- NHTSA ID
- 10367203
- Incident
- May 18, 2010
ElectricalFuel system
Filed Apr 7, 2010
FUEL/IGN STARTING PROBLEMS ________________________________________ I HAVE A 2001 CADILLAC SEVILLE SLS THAT HAS BEEN HAVING INTERMITTENT STARTING PROBLEMS. PRESENTLY THE VEHICLE WILL NOT BUILD-UP FUEL PRESSURE IN ORDER TO START TO 41-47 PSI UNLESS I REMOVE THE REAR FUSE/RELAY BOX IGN 1 MICRO RELAY. WITH THIS RELAY REMOVED, I CAN HEAR THE FUEL PUMP BUILD-UP THE REQUIRED PSI AND THEN I CONFIRM THE BUILD-UP OF THAT PSI BY LOOKING AT MY TEST FUEL PSI GAUGE UNDER THE HOOD, THE CAR THEN STARTS NO PROBLEM, AND RUNS NO PROBLEM WITH RELAY NOT INSTALLED. WHENEVER I RE-INSTALL THIS MICRO RELAY THE FUEL SYS WILL NOT BUILD-UP THE REQUIRED PSI, IT JUST STAYS AT 0 PSI, AND OF COURSE IT WILL NOT START. I JUST REPLACED THE FUEL PUMP SENDING UNIT ASSY PLUS FUEL FILTER TODAY. THE OTHER DAY I WAS DRIVING ON HIGHWAY 25 SOUTHBOUND AND DOING 75 MPH AND THE ENGINE JUST DIED, QUIT RUNNING AND WOULD NOT RE-START. I HAD MY VEHICLE TOWED HOME, THE NEXT DAY I WENT TO TROUBLESHOOT MY CADILLAC AND THE VEHICLE STARTED RIGHT UP WITH THE IGN 1 RELAY REMOVED. AS I MENTIONED EARLIER I ALREADY REPLACED THE FUEL PUMP ASSY THINKING IT WOULD FIX PROBLEM AND IT DID NOT! TODAY WHILE DRIVING 55 MPH THE ENGINE SUDDENLY QUIT RUNNING AGAIN AND I HEARD A NOISE FROM THE FRONT END AND THE CAR SHOOK ALSO. I HAD TO FIND SOME SHOULDER ROOM, PULLED OVER, REMOVED IGN1 RELAY AGAIN AND THE CAR RE-STARTED NO PROBLEM AND I CONTINUED ON DRIVING TO WORK. *TR
- NHTSA ID
- 10324301
- Incident
- Apr 7, 2010
- Mileage
- 145,000 mi
Seat belts
Filed Jun 12, 2008
TL*THE CONTACT OWNS A 2001 CADILLAC SEVILLE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SEAT BELTS DO NOT RELEASE; THEREFORE, THEY WERE UNABLE TO BE USED. HE FEELS THAT THIS IS A MANUFACTURER'S DEFECT. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE ABLE TO RELEASE THE BELTS. THEY FURTHER STATED THAT NOTHING WAS WRONG WITH THE RETRACTOR. THE FAILURE MILEAGE WAS 56,000 AND CURRENT MILEAGE IS 57,000. UPDATED 07/15/08 *BF UPDATED 07/15/08. *JB
- NHTSA ID
- 10230796
- Incident
- Apr 1, 2008
- Mileage
- 56,000 mi
Steering
Filed May 14, 2008
POWER STEERING FAILS AT LOW RPM. VERY DIFFICULT TO PARK, TURN QUICKLY, NAVIGATE PARKING LOT, DRIVEWAY,ETC. *TR
- NHTSA ID
- 10227788
- Incident
- Jul 14, 2007
- Mileage
- 94,000 mi
Steering
Filed May 14, 2008
STEERING SYSTEM MAKES POPPING NOISES WHEN TURNING EITHER WAY. DEALER CAN'T FIGURE OUT WHAT'S WRONG. *TR
- NHTSA ID
- 10227787
- Incident
- Oct 9, 2007
- Mileage
- 105,000 mi
VEHICLE ENGINE DIED, LOSS STEERING. ALMOST COLLIDED WITH ANOTHER VEHICLE. OBDII ERROR CODE SHOWS P0385, CRANKSHAFT SENSOR B FAILED.. 2001 SEVILLE CADILLAC STS. *TR
- NHTSA ID
- 10226853
- Incident
- May 4, 2008
- Mileage
- 46,020 mi
Body & structure
Filed Apr 14, 2008
TRUNK MOLDING LEAKS PROFUSELY CAUSING DANGEROUS MOLD PROBLEM. *TR
- NHTSA ID
- 10224461
- Incident
- Apr 8, 2007
- Mileage
- 74,000 mi
Suspension
Filed Mar 2, 2008
CAR VIBRATES CONSIDERABLY AT HIGHWAY SPEEDS. THIS PROBLEM IS OF EPIDEMIC PORPORTIONS. I FEAR THAT ONE OF THE SUSPENSION COMPONENTS WILL COME APART ON THE FREEWAY INJURING MULTIPLE PEOPLE IN VICINITY. DEALERSHIP CANNOT DIAGNOSE OR FIX. *TR
- NHTSA ID
- 10219859
- Incident
- Feb 25, 2008
- Mileage
- 10 mi
TL*THE CONTACT OWNS A 2001 CADILLAC SEVILLE. THE CONTACT STATED THAT THE VEHICLE LEAKED ENGINE OIL ON THE EXHAUST CROSSOVER PIPE EXTENSIVELY FROM THE CRANK CRADLE TO THE BLOCK. THE VEHICLE WAS DIAGNOSED BY A MECHANIC AND THE DEALER. THE CONTACT STATED THAT THERE WAS A REMEDY, WHICH WAS TO PULL THE MOTOR AND REPLACE IT WITH A REMAM MOTOR. THE VEHICLE HAS NOT BEEN REPAIRED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 131,000 AND FAILURE MILEAGE WAS APPROXIMATELY 109,000. UPDATED 01-29-08. *KB UPDATED 01/29/08 *TR
- NHTSA ID
- 10213712
- Incident
- Nov 11, 2007
- Mileage
- 109,000 mi
Suspension
Filed Oct 1, 2006
I BOUGHT A CADILLAC SEVILLE FROM A USED CAR DEALER, IT VIBRATE WHEN I DRIVE IT. THE WHOLE CAR VIBRATES WHILE DRIVING IT ON A SMOOTH ROAD. THE CAR DEALER REPLACE THE TIRES, TIE-RODE, LOWER BALL JOINTS, AND STEERING ARM OR SOMETHING TO THAT EFFECT AND DONE AN ALIGNMENT ON ALL THE WHEELS. IT STILL IS VIBRATING TO THIS DAY. THEY SAY THEY CAN 'T DUPLICATE THE VIBRATION, AND DON'T WANT TO RIDE WITH ME TO SHOW ME WHAT THEY ARE CONSIDERING NORMAL AND I CAN SHOW THEM WHAT I AM FEEL AS ABNORMAL. THEY EVEN TOOK IT TO AT THE CADILLAC DEALER AND THEY DONE SOME EXPENSIVE MACHINE BALANCING ON THE TIRES AND IT STILL DOES IT. ONE MECHANIC SAID THAT I WILL HAVE TO WAIT UNTIL IT GETS WORSE TO FIND OUT WHAT IT IS OR TO GET IT FIXED. THAT DOES NOT SOUND GOOD TO ME AT ALL. I DON'T KNOW IF THERE HAS BEEN ANY INJURES OR DEATH RELATED TO THIS PROBLEM, HOWEVER I DON'T WANT TO THE FIRST. *NM
- NHTSA ID
- 10169700
- Incident
- Sep 13, 2006
- Mileage
- 63,000 mi
Steering
Filed Sep 23, 2006
THE POWER STEERING BECOMES INOPERABLE AT LOW SPEEDS, CAUSING SIGNIFICANT RISKS IN PROPER MANEUVERING. THE SAFETY OF PEDESTRIANS IS OF PARTICULAR CONCERN, AS ONE INCIDENT RECENTLY DEMONSTRATED, WHEN I COULD NOT TURN THE WHEEL FAST ENOUGH. I HAD TO JERK THE CAR TO A STOP, NEARLY SCARING THE LIFE OUT OF A MIDDLE AGED WOMAN. THE CAR IS VIRTUALLY IMPOSSIBLE TO PARALLEL PARK. *NM
- NHTSA ID
- 10169029
- Incident
- Sep 23, 2006
- Mileage
- 32,001 mi
SuspensionTires & wheels
Filed Apr 12, 2006
2001 CADILLAC SEVILLE SLS TIRES VIBRATED AT 19,00 MILES AND HAD A SIGN OF A FLAT. *TS THE TIRES WERE REPLACED THREE TIMES. THE LOWER CONTROL ARMS WERE REPLACED. *JB
- NHTSA ID
- 10156229
- Incident
- Apr 15, 2002
2001 CADILLAC SEVILLE ENGINE SHUT DOWN WHILE DRIVING. *TS *JB
- NHTSA ID
- 10146484
- Incident
- Dec 1, 2005
EngineSuspension
Filed Oct 6, 2005
DT: THE CALLER SAID A NUT CAME OFF THE FRONT LOWER BALL JOINT. THE CALLER'S WIFE WAS BACKING OUT OF A DRIVEWAY AND SHE HEARD A CLUNG AND WHEN SHE LOOKED THE WHEEL WAS TILTED OUT ON THE BOTTOM. VEHICLE WAS TOWED TO DEALER WHO FIXED IT. MANUFACTURER CANCELED THE $50.00 DEDUCTIBLE. *AK SES LIGHT ILLUMINATED ON THE DASH. THE DEALER REPLACED THE CRANKSHAFT POSITION SENSOR. *NM
- NHTSA ID
- 10136966
- Incident
- Sep 12, 2005
- Mileage
- 33,899 mi
ElectricalEngine
Filed Aug 2, 2005
1. NO WARNING BEFORE FAILURE. ENGINE CRANK SENSORS FAIL WITHOUT WARNING. 2. ENGINE STOPS, CAR DECELERATES, NO PS, HARD TO CONTROL, NEAR ACCIDENT FROM LACK OF CONTROL OR BEING HIT FROM BEHIND. 3. CADILLAC NORTHSTAR 2000-2001 SEVILLE CRANK SENSOR (2 PER ENGINE) REPLACED REPEATEDLY. *JB
- NHTSA ID
- 10131101
- Incident
- Jun 19, 2005
- Mileage
- 46,000 mi
Transmission
Filed Jun 20, 2005
TRANSMISSION FAILURE ON 2001 CADILLAC SLS: THERE WAS NO WARNING THAT THE TRANSMISSION NEEDED SERVICING OR WAS EXPERIENCING ANY PROBLEMS. THE TRANSAXLE FLUID LEVEL INDICATED IT WAS AT 100% AT TIME OF INCIDENT. VEHICLE WAS AT STOP LIGHT, LIGHT TURNED GREEN AND THE VEHICLE WOULD NOT MOVE MADE LOUD ROARING NOISE. DIAGNOSIS AT CADILLAC DEALER TRANSMISSION FAILURE AT 68,000 MILES. VEHICLE IS NOW AT CADILLAC DEALER FOR COSTLY REPAIR. CALLED GM REGARDING ISSUE; INDICATED THERE IS NO RECALL SO NOTHING CAN BE DONE. DEALER DOES NOT ACKNOWLEDGE COMPLAINT.
- NHTSA ID
- 10125884
- Incident
- Jun 16, 2005
- Mileage
- 68,000 mi
Electrical
Filed Jun 8, 2005
THE CONSUMER'S VEHICLE TRACTION CONTROL SYSTEM KEEPS SHOWING A DEFECT WHEN THE LIGHT COMES ON. THE CONSUMER TOOK VEHICLE TO DEALER 4 TIMES, AND THEY COULDN'T FIND ANYTHING. ACCORDING TO OWNER'S MANUAL IT HAS TO DO WITH THE BRAKE SYSTEM. *AK...THE TRACTION CONTROL LIGHT CONTINUES TO COME ON, AND DEALER WAS UNABLE TO REPAIR OR DETERMINE THE CAUSE. THIS CREATES A POTENTIAL HAZARD TO CONSUMER AND OTHERS IF THE LIGHT SIGNALS A PROBLEM. *AK *SB THIS PROBLEM HAVE BEEN GOING ON SINCE OCTOBER 17, 2004 TO THE PRESENT. *SB
- NHTSA ID
- 10121293
- Incident
- Oct 17, 2004
- Mileage
- 31,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.