2002 Cadillac Seville Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Cadillac Seville, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Suspension1218.2%
- Engine1015.2%
- Steering710.6%
- Electrical710.6%
- Brakes46.1%
- Airbags46.1%
- Exterior lighting34.5%
- Body & structure34.5%
- Other / unspecified34.5%
- Powertrain (other)34.5%
- Fuel system23.0%
- Seat belts23.0%
- Transmission23.0%
- Visibility11.5%
- Heating & air conditioning11.5%
- Driver assistance11.5%
- Interior & seats11.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
CAR SNAKES EXTREMELY BAD AROUND 45 TO 70 MPH SO BAD IT SHAKES THE ENTIRE CAR LIKE MY WHEELS ARE LOOSE OR BENT AND SO I BOUGHT 4 NEW WHEELS AND GOT ALIGNMENT NO HELP DID RESEARCH AND LEARNED THAT IT IS DUE TO TYPE OF TORQUE CONVERTER IN THE CAR IS A BAD BRAND THAT MESSES UP A LOT AND THAT GM HASN'T ACKNOWLEDGED THE ISSUE WHICH IS SUCH A SHAME AND A SHAM THAT I HATE THEY ARE DOING BECAUSE IT IS AN EXPENSIVE FIX AND I HAVE TO FOOT THE BILL PLUS BUSHING ARE LOW GRADE IN FRONT END AND YOU WOULD THINK BE HIGH END VEHICLE SHOULD BE HIGH END PARTS HAPPENED FIRST ON HIGHWAY AND HAS PROGRESSIVELY GOTTEN WORSE
DRIVE TRAIN CRADLE HAS WEAKENED SIGNIFICANTLY FROM RUST. WHILE DRIVING THERE IS A LOOSENESS OF THE SUSPENSION FELT AND A SHIFTING EVIDENT WHEN ACCELERATING AND DECELERATING. I RESIDE IN MINNESOTA AND THE D.O.T. USES SALT ON THE ROADS DURING THE WINTER SEASON AND THIS HAS SIGNIFICANTLY ACCELERATED CORROSION OF VEHICLES AND THEIR EXPOSED COMPONENTS. MATERIALS USED FOR CRITICAL COMPONENTS ON VEHICLES MUST WITHSTAND THIS FACTOR OR LIVES MAY BE LOST DUE TO THIS CORROSION, FAILURE OF THE SUB-FRAME CRADLE WILL BE CATASTROPHIC LOSS OF VEHICLE CONTROL . HELP... THE MANUFACTURER SHOULD RECALL THESE VEHICLES AND REPLACE SUCH A MAJOR COMPONENT WITH A RESISTANT COMPONENT. VEHICLE HAS BEEN PARKED NOW SINCE 2008 WHEN THIS ISSUE HAD BEEN DISCOVERED. BEAUTIFUL CAR AND I'D LIKE THE SUB=FRAME REPLACED, ONLY THAT COMPONENT NEEDED TO ENABLE ROADABILITY. PHOTO/S OF DEGRADATION UPON REQUEST.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
WHILE STOPPED BEHIND 3 VEHICLES AT A STOPLIGHT I FLORIDA A FEMALE WHO SAID SHE WAS UNFAMILIAR WITH DRIVING HER HUSBANDS STICK SHIFT VEHICLE STALLED OUT. TWO VEHICLES IN FRONT OF ME PULLED AROUND HER WHEN THE LIGHT CHANGED, THIS LEFT ABOUT TWENTY FEET BETWEEN MY CAR AND HERS. SHE ACCIDENTALLY PUT THE CAR IN REVERSE AND BACKED INTO MINE AT ABOUT 15 MILES PER HOUR. WHEN I STARTED TO GET OUT OF THE CAR SHE PULLED FORWARD FIFTEEN TO TWENTY FEET BEFORE THE ENGINE OF HER CAR QUIT. AS I WATCHED TO SEE WHAT SHE WAS DOING SHE GOT THE CAR STARTED AND PUT IT IN REVERSE AGAIN HITTING MY CAR AGAIN. SHE DID THIS THREE TIMES BEFORE GETTING IT IN A FORWARD GEAR AND MOVING FORWARD WITHOUT THE CAR ENGINE STALLING. AT NO TIME DID DURING THIS DID THE AIRBAGS IN THE SEVILLE DEPLOY.
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED THAT THE CRANK SHAFT POSITION SENSOR WAS FAULTY. THE CONTACT INDICATED THAT A NEWLY DESIGNED CRANK SHAFT POSITION SENSOR WAS INSTALLED WHICH CORRECTED THE DEFECT. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
CAR SNAKES EXTREMELY BAD AROUND 45 TO 70 MPH SO BAD IT SHAKES THE ENTIRE CAR LIKE MY WHEELS ARE LOOSE OR BENT AND SO I BOUGHT 4 NEW WHEELS AND GOT ALIGNMENT NO HELP DID RESEARCH AND LEARNED THAT IT IS DUE TO TYPE OF TORQUE CONVERTER IN THE CAR IS A BAD BRAND THAT MESSES UP A LOT AND THAT GM HASN'T ACKNOWLEDGED THE ISSUE WHICH IS SUCH A SHAME AND A SHAM THAT I HATE THEY ARE DOING BECAUSE IT IS AN EXPENSIVE FIX AND I HAVE TO FOOT THE BILL PLUS BUSHING ARE LOW GRADE IN FRONT END AND YOU WOULD THINK BE HIGH END VEHICLE SHOULD BE HIGH END PARTS HAPPENED FIRST ON HIGHWAY AND HAS PROGRESSIVELY GOTTEN WORSE
ENGINE CRADLE/FRAME IS SEVERELY DEGRADING STRUCTURALLY DUE TO THE NORTHERN STATES PRACTICES OF SALTING/SANDING ROADS DURING THE WINTER MONTHS. THE INTEGRITY OF THE SUB-FRAME STEEL STRUCTURE IS SUCH THAT NORMAL USE OF THE VEHICLE, ITS SUSPENSION, STEERING AND DRIVE TRAIN STABILITY HAS BEEN COMPROMISED. THE MANUFACTURES USE OF SUBSTANDARD METALS IN ITS SUB-FRAMES IS THE REASON FOR THIS VEHICLES INSTABILITY ISSUES. THE VEHICLE HAS NOW BEEN PARKED FOR THE LAST 4 YEARS FOR FEAR OF A POTENTIAL HAZARDOUS OUTCOME, RELATED TO THE DRIVE-TRAIN FRAME INSTABILITY, WHICH MAY CAUSE INJURY TO NOT ONLY THE OCCUPANTS OF THE VEHICLE BUT ALSO ANYONE ELSE SHARING THE ROAD.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. UPDATED 04/19/16*LJ UPDATED 05/11/18*JB *TR
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
2002 CADILLAC SEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION PROBLEMS. *SMD THE CONSUMER STATED ON FIVE OCCASIONS, THE VEHICLE SHUT DOWN, WHILE DRIVING ON THE FREEWAY. ON ONE OCCASION, THE KEY WOULD NOT COME OUT OF THE IGNITION. ALSO, THERE WAS A PROBLEM WITH THE ABS, THAT NEEDED TO BE ADDRESS. *JB
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED. THE DEALER MADE REPAIRS TO THE AIR CONDITIONER BUT TO NO AVAIL. IN ADDITION, THE WHEELS LOCKED WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED. THE DEALER REPLACED THE CALIPERS TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 93,000 AND THE CURRENT MILEAGE WAS 95,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
WHILE STOPPED BEHIND 3 VEHICLES AT A STOPLIGHT I FLORIDA A FEMALE WHO SAID SHE WAS UNFAMILIAR WITH DRIVING HER HUSBANDS STICK SHIFT VEHICLE STALLED OUT. TWO VEHICLES IN FRONT OF ME PULLED AROUND HER WHEN THE LIGHT CHANGED, THIS LEFT ABOUT TWENTY FEET BETWEEN MY CAR AND HERS. SHE ACCIDENTALLY PUT THE CAR IN REVERSE AND BACKED INTO MINE AT ABOUT 15 MILES PER HOUR. WHEN I STARTED TO GET OUT OF THE CAR SHE PULLED FORWARD FIFTEEN TO TWENTY FEET BEFORE THE ENGINE OF HER CAR QUIT. AS I WATCHED TO SEE WHAT SHE WAS DOING SHE GOT THE CAR STARTED AND PUT IT IN REVERSE AGAIN HITTING MY CAR AGAIN. SHE DID THIS THREE TIMES BEFORE GETTING IT IN A FORWARD GEAR AND MOVING FORWARD WITHOUT THE CAR ENGINE STALLING. AT NO TIME DID DURING THIS DID THE AIRBAGS IN THE SEVILLE DEPLOY.
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. WHILE DRIVING APPROXIMATELY 30 MPH ON A NARROW CURVED ROAD, THE DRIVER'S SIDE AIR BAG ABRUPTLY DEPLOYED WITHOUT ANY IMPACT TO THE VEHICLE. THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL UNTIL THE ENGINE WAS TURNED OFF. THE CONTACT SUSTAINED INJURY TO THE LEFT SIDE OF THE BODY AND HEAD AREA. THE VEHICLE WAS DRIVEN WITH CAUTION TO A SAFE LOCATION. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 CADILLAC SEVILLE. THE CONTACT STATED THAT THE LOW BEAMS ARE INADEQUATE. THE RANGE IS OFF AND LIMITS THE VISIBILITY ON THE ROAD. HE HAS NOTIFIED THE DEALER ON SEVERAL OCCASIONS THROUGHOUT THE YEARS; HOWEVER, THEY ONLY INSTALL BETTER BULBS THAT DO NOT CORRECT THE FAILURE. CADILLAC HAS YET TO OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 32,000 AND CURRENT MILEAGE WAS 68,505.
I WAS INVOLVED IN AN ACCIDENT ON JULY 16, 2007. I HAD MY CAR TOWED . I WAS TOLD IT WOULD TAKE 1-11/2 WEEKS TO REPAIR. I LATER CALLED TO CHECK ON MY 2002 CADILLAC SEVILLE. I WAS TOLD THEY COULD NOT REPAIR MY CAR BECAUSE THE HEADLIGHT WAS ON A NATIONAL BACKORDER. THEY SAID THERE WERE NO HEADLIGHTS AVAILABLE. MY INSURANCE COVERED A RENTAL CAR FOR 30 DAYS. I WAS THEN TOLD I WOULD BE RESPONSIBLE FOR A CAR. IT WAS SUGGESTED THAT I CALL CADILLAC CUSTOMER SERVICE. I DID SO. I SPOKE WITH PATRICIA PAQUETTE AND WAS GIVEN A SERV. REQ. # OF 71-562847807. SHE SAID SHE WOULD CHECK ON MY PROBLEM AND RETURN MY CALL IN 24 TO 72 HRS. SHE CALLED BACK AND SAID SHE WAS REFERRING MY CALL TO THE NEXT LEVEL AND NKEMDILIM NWANKWO WOULD HANDLE IT.. SHE SAID I SHOULD GET A CALL IN 24 RO 72 HOURS. THIS PERSON NEVER CALLED. I CALLED BACK AND LEFT A MESSAGE ON VOICE MAIL AT EXT. 11310. I DID NOT RECEIVE A CALL. I WAS PUT IN CONTACT WITH MS. GARCIA. EXT 11442. SHE SAID SHE WOULD CHECK AND CALL BACK. . SHE DID NOT CALL. I CALLED AGAIN SEVERAL TIMES AND DID NOT GET A CALL BACK. I ASKED TO SPEAK TO HER SUPV.. THE SERV. REP. SAID I COULD NOT SPEAK TO ANY SUPV.R, BUT THAT SHE WOULD ASK HER SUPV. TO CONTACT MS. GARCIA'S SUPV. AND ASK THEM TO CALL ME. I HAVE NOT YET SPOKEN TO A SUPV. I GOT A MESSAGE ON MY ANSWERING MACHINE AT HOME ( AFTER ASKING EVERYONE TO CALL MY CELL #) THAT SAID THE PERSON WAS CALLING FOR MS. GARCIA AND T THE PART MAY BE AVAILABLE AT THE END OF NOVEMBER. DURING THIS TIME, I HAVE BEEN GIVEN SEVERAL POSSIBLE DATES. I THOUGHT CAR COMPANIES WERE TO PROVIDE SAFETY EQUIPMENT FOR THEIR CARS. I HAVE BEEN WITHOUT MY CAR FOR OVER 4 MONTHS. I CAN NOT GET SATISFACTORY INFORMATION OR SERVICE FROM CADILLAC. I AM SURE THERE MUST BE SOME RECOURSE. I CANNOT SAFELY OPERATIVE MY CAR WITHOUT THIS PART. . MY ATTORNEY SUGGESTED I CONTACT THE NATIONAL TRANSPORTATION SAFETY BOARD. YOU WERE THE CHOICE FROM THEM TO FILE A VEHICLE COMPLAINT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
DRIVE TRAIN CRADLE HAS WEAKENED SIGNIFICANTLY FROM RUST. WHILE DRIVING THERE IS A LOOSENESS OF THE SUSPENSION FELT AND A SHIFTING EVIDENT WHEN ACCELERATING AND DECELERATING. I RESIDE IN MINNESOTA AND THE D.O.T. USES SALT ON THE ROADS DURING THE WINTER SEASON AND THIS HAS SIGNIFICANTLY ACCELERATED CORROSION OF VEHICLES AND THEIR EXPOSED COMPONENTS. MATERIALS USED FOR CRITICAL COMPONENTS ON VEHICLES MUST WITHSTAND THIS FACTOR OR LIVES MAY BE LOST DUE TO THIS CORROSION, FAILURE OF THE SUB-FRAME CRADLE WILL BE CATASTROPHIC LOSS OF VEHICLE CONTROL . HELP... THE MANUFACTURER SHOULD RECALL THESE VEHICLES AND REPLACE SUCH A MAJOR COMPONENT WITH A RESISTANT COMPONENT. VEHICLE HAS BEEN PARKED NOW SINCE 2008 WHEN THIS ISSUE HAD BEEN DISCOVERED. BEAUTIFUL CAR AND I'D LIKE THE SUB=FRAME REPLACED, ONLY THAT COMPONENT NEEDED TO ENABLE ROADABILITY. PHOTO/S OF DEGRADATION UPON REQUEST.
ENGINE CRADLE/FRAME IS SEVERELY DEGRADING STRUCTURALLY DUE TO THE NORTHERN STATES PRACTICES OF SALTING/SANDING ROADS DURING THE WINTER MONTHS. THE INTEGRITY OF THE SUB-FRAME STEEL STRUCTURE IS SUCH THAT NORMAL USE OF THE VEHICLE, ITS SUSPENSION, STEERING AND DRIVE TRAIN STABILITY HAS BEEN COMPROMISED. THE MANUFACTURES USE OF SUBSTANDARD METALS IN ITS SUB-FRAMES IS THE REASON FOR THIS VEHICLES INSTABILITY ISSUES. THE VEHICLE HAS NOW BEEN PARKED FOR THE LAST 4 YEARS FOR FEAR OF A POTENTIAL HAZARDOUS OUTCOME, RELATED TO THE DRIVE-TRAIN FRAME INSTABILITY, WHICH MAY CAUSE INJURY TO NOT ONLY THE OCCUPANTS OF THE VEHICLE BUT ALSO ANYONE ELSE SHARING THE ROAD.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
DIAGNOSTIC CHECK RESULTS: RANDOM MIX-FIRE (TUNE UP) SECONDARY AIR INJECTION EVAPORATIVE EMISSION SENSOR (PRESSURE IN TANK) TORQUE CONVERTER CLUTCH SOLENOID (INSIDE TRANSMISSION) ENGINE METAL OVER TEMP. STRUT & MAINTENANCE TRACTION CONTROL LIGHT REMAINS ON. *TR
I WAS INVOLVED IN AN ACCIDENT ON JULY 16, 2007. I HAD MY CAR TOWED . I WAS TOLD IT WOULD TAKE 1-11/2 WEEKS TO REPAIR. I LATER CALLED TO CHECK ON MY 2002 CADILLAC SEVILLE. I WAS TOLD THEY COULD NOT REPAIR MY CAR BECAUSE THE HEADLIGHT WAS ON A NATIONAL BACKORDER. THEY SAID THERE WERE NO HEADLIGHTS AVAILABLE. MY INSURANCE COVERED A RENTAL CAR FOR 30 DAYS. I WAS THEN TOLD I WOULD BE RESPONSIBLE FOR A CAR. IT WAS SUGGESTED THAT I CALL CADILLAC CUSTOMER SERVICE. I DID SO. I SPOKE WITH PATRICIA PAQUETTE AND WAS GIVEN A SERV. REQ. # OF 71-562847807. SHE SAID SHE WOULD CHECK ON MY PROBLEM AND RETURN MY CALL IN 24 TO 72 HRS. SHE CALLED BACK AND SAID SHE WAS REFERRING MY CALL TO THE NEXT LEVEL AND NKEMDILIM NWANKWO WOULD HANDLE IT.. SHE SAID I SHOULD GET A CALL IN 24 RO 72 HOURS. THIS PERSON NEVER CALLED. I CALLED BACK AND LEFT A MESSAGE ON VOICE MAIL AT EXT. 11310. I DID NOT RECEIVE A CALL. I WAS PUT IN CONTACT WITH MS. GARCIA. EXT 11442. SHE SAID SHE WOULD CHECK AND CALL BACK. . SHE DID NOT CALL. I CALLED AGAIN SEVERAL TIMES AND DID NOT GET A CALL BACK. I ASKED TO SPEAK TO HER SUPV.. THE SERV. REP. SAID I COULD NOT SPEAK TO ANY SUPV.R, BUT THAT SHE WOULD ASK HER SUPV. TO CONTACT MS. GARCIA'S SUPV. AND ASK THEM TO CALL ME. I HAVE NOT YET SPOKEN TO A SUPV. I GOT A MESSAGE ON MY ANSWERING MACHINE AT HOME ( AFTER ASKING EVERYONE TO CALL MY CELL #) THAT SAID THE PERSON WAS CALLING FOR MS. GARCIA AND T THE PART MAY BE AVAILABLE AT THE END OF NOVEMBER. DURING THIS TIME, I HAVE BEEN GIVEN SEVERAL POSSIBLE DATES. I THOUGHT CAR COMPANIES WERE TO PROVIDE SAFETY EQUIPMENT FOR THEIR CARS. I HAVE BEEN WITHOUT MY CAR FOR OVER 4 MONTHS. I CAN NOT GET SATISFACTORY INFORMATION OR SERVICE FROM CADILLAC. I AM SURE THERE MUST BE SOME RECOURSE. I CANNOT SAFELY OPERATIVE MY CAR WITHOUT THIS PART. . MY ATTORNEY SUGGESTED I CONTACT THE NATIONAL TRANSPORTATION SAFETY BOARD. YOU WERE THE CHOICE FROM THEM TO FILE A VEHICLE COMPLAINT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
CAR SNAKES EXTREMELY BAD AROUND 45 TO 70 MPH SO BAD IT SHAKES THE ENTIRE CAR LIKE MY WHEELS ARE LOOSE OR BENT AND SO I BOUGHT 4 NEW WHEELS AND GOT ALIGNMENT NO HELP DID RESEARCH AND LEARNED THAT IT IS DUE TO TYPE OF TORQUE CONVERTER IN THE CAR IS A BAD BRAND THAT MESSES UP A LOT AND THAT GM HASN'T ACKNOWLEDGED THE ISSUE WHICH IS SUCH A SHAME AND A SHAM THAT I HATE THEY ARE DOING BECAUSE IT IS AN EXPENSIVE FIX AND I HAVE TO FOOT THE BILL PLUS BUSHING ARE LOW GRADE IN FRONT END AND YOU WOULD THINK BE HIGH END VEHICLE SHOULD BE HIGH END PARTS HAPPENED FIRST ON HIGHWAY AND HAS PROGRESSIVELY GOTTEN WORSE
DRIVE TRAIN CRADLE HAS WEAKENED SIGNIFICANTLY FROM RUST. WHILE DRIVING THERE IS A LOOSENESS OF THE SUSPENSION FELT AND A SHIFTING EVIDENT WHEN ACCELERATING AND DECELERATING. I RESIDE IN MINNESOTA AND THE D.O.T. USES SALT ON THE ROADS DURING THE WINTER SEASON AND THIS HAS SIGNIFICANTLY ACCELERATED CORROSION OF VEHICLES AND THEIR EXPOSED COMPONENTS. MATERIALS USED FOR CRITICAL COMPONENTS ON VEHICLES MUST WITHSTAND THIS FACTOR OR LIVES MAY BE LOST DUE TO THIS CORROSION, FAILURE OF THE SUB-FRAME CRADLE WILL BE CATASTROPHIC LOSS OF VEHICLE CONTROL . HELP... THE MANUFACTURER SHOULD RECALL THESE VEHICLES AND REPLACE SUCH A MAJOR COMPONENT WITH A RESISTANT COMPONENT. VEHICLE HAS BEEN PARKED NOW SINCE 2008 WHEN THIS ISSUE HAD BEEN DISCOVERED. BEAUTIFUL CAR AND I'D LIKE THE SUB=FRAME REPLACED, ONLY THAT COMPONENT NEEDED TO ENABLE ROADABILITY. PHOTO/S OF DEGRADATION UPON REQUEST.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
THIS IS A CONTINUAL PROBLEM. ONCE THE FUEL GAUGE GETS TO APPROXIMATELY HALF TANK, THE FUEL GAUGE DOES NOT READ CORRECTLY. WHEN YOU GO AROUND A CURVE OR STOP/GO, THE GAUGE GOES TO ALMOST HALF FULL, AND THEN FLUCTUATES CONSTANTLY. THUS YOU NEVER REALLY KNOW HOW MUCH FUEL IS REMAINING. *TR
VEHICLE WILL START TO SHAKE WHEN DRIVING OVER 40 MPH. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING. *AK THE CONSUMER STATES THAT THE DEALER TRIED TO REMEDY THE PROBLEM, BUT WAS UNABLE TO DO SO. THE VEHICLE HAS HAD A NEW DRIVESHAFT, A NEW WINSHIELD WAS APPLIED DUE TO A CHIP IN THE INSIDE OF WINDSHIELD, THE WHEEL HAD BEEN BENT/REPLACED, BALANCED/ALIGNED AND ADDED A NEW RIM, AND SUPPOSEDLY A NEW SET OF TIRES FROM CADILLAC-BUT HAD THE SAME MARKINGS OF THE OLD TIRES/SUPPOSED TO HAVE BEEN TAKEN OFF. WITH ALL REPAIR AND MAINTENENCE MADE ON THE VEHICLE, THE VIBRATION STILL EXSISTS AND SEEMS TO GET WORSE(THE LONGER THE TRIP AND WHEN GOING AROUND CURVES/STRAIGHTENING OUT). THE ENGINE WHINES WHEN YOU ACCELERATE AND DECREASES WHEN SLOWED, ALSO THE TRANSMISSION MAKES A BIG CLUNK NOISE AND LUNGES WHEN IT FIRST SHIFTS. *SCC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. WHILE THE VEHICLE WAS STOPPED AT A DRIVE THRU WINDOW, THE SEAT BELT MECHANISM EXPLODED AND SMOKE FILLED THE CABIN. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
THE DRIVER 'S SIDE SEAT BELT WOULD NOT RETRACT. THE DRIVER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC REPLACED THE SEAL BELT. THE CONSUMER STATED THAT THE SEAT BELT HAS BEEN REPLACED THREE TIMES. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
2002 CADILLAC SEVILLE. CONSUMER WRITES IN REGARDS TO GM VEHICLES AND A SOFT BUSHING PROBLEM IN THE TRANSMISSION AT THE THIRD CLUTCH HOUSING THAT WEARS OUT PREMATURELY AND TRANSMISSION OIL POURS OUT THE LEFT AXLE SEAL *TGW THE CONSUMER STATED THE ESTIMATED COST TO REPLACE THE OIL SEAL AND BUSHING IS IN ACCESS OF $2000. THE CONSUMER BELIEVED THE WRONG BUSHING MATERIAL WAS USED DURING THE MANUFACTURING OF THE VEHICLE. GM STATED THE BUSHING, BOLTED INSIDE THE TRANSMISSION WAS A STANDARD WEAR AND TEAR ITEM. *JB UPDATED 06/28/11. *JB
VEHICLE WILL START TO SHAKE WHEN DRIVING OVER 40 MPH. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING. *AK THE CONSUMER STATES THAT THE DEALER TRIED TO REMEDY THE PROBLEM, BUT WAS UNABLE TO DO SO. THE VEHICLE HAS HAD A NEW DRIVESHAFT, A NEW WINSHIELD WAS APPLIED DUE TO A CHIP IN THE INSIDE OF WINDSHIELD, THE WHEEL HAD BEEN BENT/REPLACED, BALANCED/ALIGNED AND ADDED A NEW RIM, AND SUPPOSEDLY A NEW SET OF TIRES FROM CADILLAC-BUT HAD THE SAME MARKINGS OF THE OLD TIRES/SUPPOSED TO HAVE BEEN TAKEN OFF. WITH ALL REPAIR AND MAINTENENCE MADE ON THE VEHICLE, THE VIBRATION STILL EXSISTS AND SEEMS TO GET WORSE(THE LONGER THE TRIP AND WHEN GOING AROUND CURVES/STRAIGHTENING OUT). THE ENGINE WHINES WHEN YOU ACCELERATE AND DECREASES WHEN SLOWED, ALSO THE TRANSMISSION MAKES A BIG CLUNK NOISE AND LUNGES WHEN IT FIRST SHIFTS. *SCC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
VEHICLE WILL START TO SHAKE WHEN DRIVING OVER 40 MPH. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING. *AK THE CONSUMER STATES THAT THE DEALER TRIED TO REMEDY THE PROBLEM, BUT WAS UNABLE TO DO SO. THE VEHICLE HAS HAD A NEW DRIVESHAFT, A NEW WINSHIELD WAS APPLIED DUE TO A CHIP IN THE INSIDE OF WINDSHIELD, THE WHEEL HAD BEEN BENT/REPLACED, BALANCED/ALIGNED AND ADDED A NEW RIM, AND SUPPOSEDLY A NEW SET OF TIRES FROM CADILLAC-BUT HAD THE SAME MARKINGS OF THE OLD TIRES/SUPPOSED TO HAVE BEEN TAKEN OFF. WITH ALL REPAIR AND MAINTENENCE MADE ON THE VEHICLE, THE VIBRATION STILL EXSISTS AND SEEMS TO GET WORSE(THE LONGER THE TRIP AND WHEN GOING AROUND CURVES/STRAIGHTENING OUT). THE ENGINE WHINES WHEN YOU ACCELERATE AND DECREASES WHEN SLOWED, ALSO THE TRANSMISSION MAKES A BIG CLUNK NOISE AND LUNGES WHEN IT FIRST SHIFTS. *SCC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED. THE DEALER MADE REPAIRS TO THE AIR CONDITIONER BUT TO NO AVAIL. IN ADDITION, THE WHEELS LOCKED WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED. THE DEALER REPLACED THE CALIPERS TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 93,000 AND THE CURRENT MILEAGE WAS 95,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
ACCELERATOR PEDAL WOULD STICK INTERMITTENTLY AND NOT COME BACK TO IDLE. IT WOULD AT TIMES HOLD THE CAR AT 45-60 MPH. EVEN AT A STOP WHILE IN GEAR THE TACHOMETER WOULD BE AT 1200-1500 RPM AND OUT OF GEAR 3000 RPM. TOOK TO THE DEALER AND THEY SAID THE CAR HAD A DEFECTIVE IDLE AIR ACTUATOR. I HAD IT REPLACED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
WHILE STOPPED BEHIND 3 VEHICLES AT A STOPLIGHT I FLORIDA A FEMALE WHO SAID SHE WAS UNFAMILIAR WITH DRIVING HER HUSBANDS STICK SHIFT VEHICLE STALLED OUT. TWO VEHICLES IN FRONT OF ME PULLED AROUND HER WHEN THE LIGHT CHANGED, THIS LEFT ABOUT TWENTY FEET BETWEEN MY CAR AND HERS. SHE ACCIDENTALLY PUT THE CAR IN REVERSE AND BACKED INTO MINE AT ABOUT 15 MILES PER HOUR. WHEN I STARTED TO GET OUT OF THE CAR SHE PULLED FORWARD FIFTEEN TO TWENTY FEET BEFORE THE ENGINE OF HER CAR QUIT. AS I WATCHED TO SEE WHAT SHE WAS DOING SHE GOT THE CAR STARTED AND PUT IT IN REVERSE AGAIN HITTING MY CAR AGAIN. SHE DID THIS THREE TIMES BEFORE GETTING IT IN A FORWARD GEAR AND MOVING FORWARD WITHOUT THE CAR ENGINE STALLING. AT NO TIME DID DURING THIS DID THE AIRBAGS IN THE SEVILLE DEPLOY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .