FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
2002 Cadillac Seville
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 45 NHTSA owner-reported complaints for the 2002 Cadillac Seville, most frequently naming the suspension, engine and steering categories. 2 safety recalls have been issued covering this model year; and 428 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Feb 2002 | 2 | 2 |
| Apr 2002 | 1 | 3 |
| Jun 2002 | 1 | 4 |
| Aug 2002 | 1 | 5 |
| Sep 2002 | 2 | 7 |
| Mar 2003 | 1 | 8 |
| Oct 2003 | 1 | 9 |
| Feb 2004 | 1 | 10 |
| Jun 2004 | 1 | 11 |
| Jul 2004 | 1 | 12 |
| Aug 2004 | 1 | 13 |
| Jan 2005 | 1 | 14 |
| Sep 2005 | 1 | 15 |
| Oct 2005 | 1 | 16 |
| Sep 2006 | 1 | 17 |
| Oct 2006 | 1 | 18 |
| Nov 2007 | 2 | 20 |
| Jan 2008 | 2 | 22 |
| Jul 2010 | 1 | 23 |
| Aug 2010 | 1 | 24 |
| Apr 2011 | 1 | 25 |
| Jun 2011 | 1 | 26 |
| Sep 2011 | 1 | 27 |
| Jul 2012 | 1 | 28 |
| Oct 2012 | 2 | 30 |
| Nov 2012 | 1 | 31 |
| Mar 2014 | 2 | 33 |
| May 2014 | 1 | 34 |
| Jul 2014 | 1 | 35 |
| Sep 2014 | 1 | 36 |
| Nov 2014 | 1 | 37 |
| Oct 2015 | 1 | 38 |
| Dec 2015 | 1 | 39 |
| Jun 2018 | 1 | 40 |
| Oct 2018 | 1 | 41 |
| Apr 2019 | 1 | 42 |
| Sep 2020 | 1 | 43 |
| Feb 2021 | 1 | 44 |
| Apr 2021 | 1 | 45 |
What owners report
Complaints grouped by the component NHTSA recorded
- Suspension1218.2%
- Engine1015.2%
- Steering710.6%
- Electrical710.6%
- Brakes46.1%
- Airbags46.1%
- Exterior lighting34.5%
- Body & structure34.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSTEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
CAR SNAKES EXTREMELY BAD AROUND 45 TO 70 MPH SO BAD IT SHAKES THE ENTIRE CAR LIKE MY WHEELS ARE LOOSE OR BENT AND SO I BOUGHT 4 NEW WHEELS AND GOT ALIGNMENT NO HELP DID RESEARCH AND LEARNED THAT IT IS DUE TO TYPE OF TORQUE CONVERTER IN THE CAR IS A BAD BRAND THAT MESSES UP A LOT AND THAT GM HASN'T ACKNOWLEDGED THE ISSUE WHICH IS SUCH A SHAME AND A SHAM THAT I HATE THEY ARE DOING BECAUSE IT IS AN EXPENSIVE FIX AND I HAVE TO FOOT THE BILL PLUS BUSHING ARE LOW GRADE IN FRONT END AND YOU WOULD THINK BE HIGH END VEHICLE SHOULD BE HIGH END PARTS HAPPENED FIRST ON HIGHWAY AND HAS PROGRESSIVELY GOTTEN WORSE
- NHTSA ID
- 11413316
- Incident
- Mar 10, 2021
- Mileage
- 167,000 mi
DRIVE TRAIN CRADLE HAS WEAKENED SIGNIFICANTLY FROM RUST. WHILE DRIVING THERE IS A LOOSENESS OF THE SUSPENSION FELT AND A SHIFTING EVIDENT WHEN ACCELERATING AND DECELERATING. I RESIDE IN MINNESOTA AND THE D.O.T. USES SALT ON THE ROADS DURING THE WINTER SEASON AND THIS HAS SIGNIFICANTLY ACCELERATED CORROSION OF VEHICLES AND THEIR EXPOSED COMPONENTS. MATERIALS USED FOR CRITICAL COMPONENTS ON VEHICLES MUST WITHSTAND THIS FACTOR OR LIVES MAY BE LOST DUE TO THIS CORROSION, FAILURE OF THE SUB-FRAME CRADLE WILL BE CATASTROPHIC LOSS OF VEHICLE CONTROL . HELP... THE MANUFACTURER SHOULD RECALL THESE VEHICLES AND REPLACE SUCH A MAJOR COMPONENT WITH A RESISTANT COMPONENT. VEHICLE HAS BEEN PARKED NOW SINCE 2008 WHEN THIS ISSUE HAD BEEN DISCOVERED. BEAUTIFUL CAR AND I'D LIKE THE SUB=FRAME REPLACED, ONLY THAT COMPONENT NEEDED TO ENABLE ROADABILITY. PHOTO/S OF DEGRADATION UPON REQUEST.
- NHTSA ID
- 11394275
- Incident
- Sep 30, 2008
- Mileage
- 131,000 mi
ENGINE CRADLE/FRAME IS SEVERELY DEGRADING STRUCTURALLY DUE TO THE NORTHERN STATES PRACTICES OF SALTING/SANDING ROADS DURING THE WINTER MONTHS. THE INTEGRITY OF THE SUB-FRAME STEEL STRUCTURE IS SUCH THAT NORMAL USE OF THE VEHICLE, ITS SUSPENSION, STEERING AND DRIVE TRAIN STABILITY HAS BEEN COMPROMISED. THE MANUFACTURES USE OF SUBSTANDARD METALS IN ITS SUB-FRAMES IS THE REASON FOR THIS VEHICLES INSTABILITY ISSUES. THE VEHICLE HAS NOW BEEN PARKED FOR THE LAST 4 YEARS FOR FEAR OF A POTENTIAL HAZARDOUS OUTCOME, RELATED TO THE DRIVE-TRAIN FRAME INSTABILITY, WHICH MAY CAUSE INJURY TO NOT ONLY THE OCCUPANTS OF THE VEHICLE BUT ALSO ANYONE ELSE SHARING THE ROAD.
- NHTSA ID
- 11361553
- Incident
- Oct 12, 2016
- Mileage
- 131,150 mi
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. WHILE THE VEHICLE WAS STOPPED AT A DRIVE THRU WINDOW, THE SEAT BELT MECHANISM EXPLODED AND SMOKE FILLED THE CABIN. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- NHTSA ID
- 11195661
- Incident
- Mar 29, 2019
- Mileage
- 100,000 mi
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. WHILE DRIVING UNKNOWN SPEEDS AND MAKING TURNS AND LANE CHANGES, THE STEERING WHEEL SHOOK AND MADE AN ABNORMAL CLICKING NOISE. IN ADDITION, THE FUEL CAP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KEY CADILLAC (6825 YORK AVE S, MINNEAPOLIS, MN 55435, (952) 388-0813), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 8-4766958386. THE CONTACT WAS REFERRED BACK TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 156,500.
- NHTSA ID
- 11142734
- Incident
- Feb 23, 2018
- Mileage
- 156,500 mi
WHILE STOPPED BEHIND 3 VEHICLES AT A STOPLIGHT I FLORIDA A FEMALE WHO SAID SHE WAS UNFAMILIAR WITH DRIVING HER HUSBANDS STICK SHIFT VEHICLE STALLED OUT. TWO VEHICLES IN FRONT OF ME PULLED AROUND HER WHEN THE LIGHT CHANGED, THIS LEFT ABOUT TWENTY FEET BETWEEN MY CAR AND HERS. SHE ACCIDENTALLY PUT THE CAR IN REVERSE AND BACKED INTO MINE AT ABOUT 15 MILES PER HOUR. WHEN I STARTED TO GET OUT OF THE CAR SHE PULLED FORWARD FIFTEEN TO TWENTY FEET BEFORE THE ENGINE OF HER CAR QUIT. AS I WATCHED TO SEE WHAT SHE WAS DOING SHE GOT THE CAR STARTED AND PUT IT IN REVERSE AGAIN HITTING MY CAR AGAIN. SHE DID THIS THREE TIMES BEFORE GETTING IT IN A FORWARD GEAR AND MOVING FORWARD WITHOUT THE CAR ENGINE STALLING. AT NO TIME DID DURING THIS DID THE AIRBAGS IN THE SEVILLE DEPLOY.
- NHTSA ID
- 11100458
- Incident
- Aug 14, 2017
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. UPDATED 04/19/16*LJ UPDATED 05/11/18*JB *TR
- NHTSA ID
- 10810113
- Incident
- Oct 9, 2015
- Mileage
- 115,000 mi
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
- NHTSA ID
- 10782539
- Incident
- Aug 15, 2015
- Mileage
- 116,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
ELECTRICAL SYSTEM
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
ELECTRICAL SYSTEM
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2004 | 9 | 0 | 0 | — |
| 2003 | 16 | 1 | 0 | 30.0 |
| 2002Viewing | 45 | 2 | 0 | 48.1 |
| 2001 | 53 | 1 | 0 | 43.3 |
| 2000 | 38 | 2 | 0 | 43.6 |
| 1999 | 73 | 1 | 1 | 45.2 |
| 1998 | 65 | 2 | 2 | 56.2 |
| 1997 | 95 | 2 | 3 | 59.2 |
| 1996 | 122 | 2 | 4 | 60.8 |
| 1995 | 74 | 2 | 4 | 61.8 |
| 1994 | 50 | 2 | 2 | 60.8 |
| 1993 | 42 | 2 | 1 | 52.4 |
| 1992 | 27 | 1 | 0 | 49.0 |
| 1991 | 21 | 0 | 0 | 46.7 |
| 1990 | 19 | 3 | 0 | 54.7 |
| 1989 | 5 | 2 | 0 | — |
| 1988 | 11 | 1 | 1 | 50.1 |
| 1987 | 11 | 2 | 1 | 44.0 |
| 1986 | 11 | 3 | 1 | 62.1 |
| 1985 | 6 | 1 | 1 | — |
| 1984 | 1 | 1 | 1 | — |
| 1983 | 2 | 3 | 0 | — |
| 1982 | 0 | 4 | 0 | — |
| 1981 | 1 | 2 | 0 | — |
| 1980 | 0 | 1 | 0 | — |
| 1979 | 1 | 0 | 0 | — |
| 1978 | 2 | 2 | 0 | — |
| 1977 | 1 | 0 | 0 | — |
| 1976 | 0 | 1 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.